Customer Reviews

Local Reviews
for Minnesota and Wisconsin

Twin Cities Appliance Rated 4.8 out of 5 stars based on 1655 customer reviews

Our Reviews by City

Eagan, MN (26)
Edina, MN (13)
Hugo, MN (14)
Osseo, MN (15)


Map of Inver Grove Heights, MN

Carol




Review of Twin Cities Appliance


Map of Savage, MN

Great service guy!




Review of Twin Cities Appliance

Very professional, efficient and nice.


Map of Farmington, MN

Need service report




Review of Twin Cities Appliance

Could I get a final report on last service call or speak to Ryan? I was not available to be there when he was there and need to know status. Thanks!


Map of Apple Valley, MN

very professional and helpful




Review of Twin Cities Appliance

On time, answered all my questions and gave good advice.


Map of Cottage Grove, MN

Great Service!




Review of Twin Cities Appliance


Map of Woodbury, MN

Great Service




Review of Twin Cities Appliance


Map of Farmington, MN

Courtney




Review of Twin Cities Appliance


Map of Hopkins, MN

Thanks Josh!




Review of Twin Cities Appliance

Even though my refrigerator was not repairable, Josh was timely and extremely helpful in helping me to understand what qualities to look for in a new refrigerator. Thank you!


Map of Marine on Saint Croix, MN

Great service




Review of Twin Cities Appliance

Jarad was very knowledgeable and prompt


Map of Minneapolis, MN

Overall average




Review of Twin Cities Appliance

Hung dud a good job. Frustrating to wait so long. Angie fid a good job in keeping me informed. Your appointment procedure needs ti be improved. Good companies are much more flexible.


Great Service




Review of Twin Cities Appliance

Jared, was prompt and cuteous. He took the time to explain the issue with our appliance.


Informed thourough technician




Review of Twin Cities Appliance

Listened to our description and evaluated the possibilities


Good experience




Review of Twin Cities Appliance

Was ahead of schedule. Worked quickly. Professional and pleasant manner. My appliance is as good as new


Great job, knowledgeable repair guy




Review of Twin Cities Appliance

He listened to me, tried to replicate the issue, then fixed it!


Great service




Review of Twin Cities Appliance


So friendly!




Review of Twin Cities Appliance


Awesome




Review of Twin Cities Appliance

Excellent explanation of the problem with the refrigerator.


Friendly and knowledgeable




Review of Twin Cities Appliance


Good service




Review of Twin Cities Appliance


Helen




Review of Twin Cities Appliance

Dryer working well so far


Impressive service




Review of Twin Cities Appliance

The wife was very impressed at how quick and efficiently the repair service went. She isn’t easily impressed!


Huge scheduling problem --gea




Review of Twin Cities Appliance

Overall I was extremely happy with Jared's service. It was getting the appointment that was the problem. Whirlpool told me I had an appt. on Thurs and your company could not get me scheduled until the following Mon.


Response from Twin Cities Appliance:

That's odd because you called in on the 17th and Jay was out on the 18th to diagnose the problem- 6/18/19 13:20: JS there 6/18 TUE, 12:55 to 13:16, Compressor making loud whining noise and unit not cooling properly. Removed evap cover and found evap iced up at inlet. Leak in sealed system, ordering evap and compressor. Office please call cust for reschedule, job code 3; ordrng 1 W10836706 (EVAPORATOR) and 1 WPW10507886 (COMPRESSOR), saved tckt [SdLink\251292a.png], snapped 1 QuickPics (via SDM) Yes we had to order parts and budget time for your major repair(2 hrs 45 minutes) which put us out to the 24th. So Im not sure how we get out there much quicker-


Grest Service - Awesome




Review of Twin Cities Appliance

Would spread the great service I had received.


BobbiJo




Review of Twin Cities Appliance

It was a short trip. Lukas knew what was wrong, fixed it and headed out.


Relief




Review of Twin Cities Appliance


Ryan W.

Ryan W.

RANGE MAYTAG MGR6600FZ1 Pans stacked too high in drawer which was causing ignitor to spark to pan instead of ignitor by burner removed pans and now works lights right away tired multiple times with lighting on first spark every time.

Near Traditions Ct, Chaska, MN 55318
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Bad comp no cool installed new I had on truck from job 251320 held vac charged with 5 oz 134a unit coolingngive 24 hrs for temps additional for ice production ; used 1 W10507884 (COMP) from stock

Near Prescott Ct, Chaska, MN 55318
Ryan W.

Ryan W.

DRYER AMANA NED4655EW1 Long dry times found bad vent used tester and came up with poor venting all dryers will need to call vent company to have cleaned out advised not to use until vent cleaned out so unit does not over heat and blow thermal fuse

Near Village Ct, Chanhassen, MN 55317
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Fresh food evaporator frozen over, doors sealing ok. Ordering fan/harness assembly to replace. Part ships to customer. Return 7/12 to install. ; ordrng 1 W11033168 (harns-wire)"

Near Bryant Ave S, Minneapolis, MN 55419
Joshua S.

Joshua S.

WASHER WHIRLPOOL WFW85HEFC1 Installed parts and cleared drain trap tested

Near Warner Ln, Mound, MN 55364
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRT318FZDM00 Picked up part

Near White Pine Dr, Wayzata, MN 55391
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Found frost ball on inlet of evap in freezer indicates system has a leak. Quoted customer for repair. Customer to buy new collected 97.95

Near Pepperwood Trail, Hopkins, MN 55305
Ryan W.

Ryan W.

REFRIGERATOR KITCHENAID KBFN402ESS02 Door hinge spinning in plate when hits stop on open so when going to close stop hits too soon and pops door back open will need new hinges to solve issue; ordrng 2 WPW10485980 (hinge-door)s

Near Featherie Bay, Excelsior, MN 55331
Joshua S.

Joshua S.

REFRIGERATOR KITCHEN-AID KFIS29BBMS02 Installed board and tested lights working correctly

Near 110th St SE, Delano, MN 55328
Ryan W.

Ryan W.

REFRIGERATOR KITCHENAID KBFN502EBS02 3 led lights failed in ff section installed jumper plug for now so other lights will work for customer until we return with new modules ; ordrng 3 W10908166 (module)s

Near Highland Rd, Maple Plain, MN 55359