Customer Reviews

Local Reviews
for Minnesota and Wisconsin

Rated 4.8 out of 5 stars based on 318 customer reviews

Our Reviews by City



Map of Minneapolis, MN

Awesome service





Map of Rogers, MN

Great service





Map of Elk River, MN

Great service





Map of North Oaks, MN

Very happy! Grateful for the excellent service!





Map of Eden Prairie, MN

Nate was very knowledgeable and we are pleased with his work!!




He really knew what he was doing and even took time to teach us about our refrigerator, especially ways to keep it running longer.


Map of Lindstrom, MN

Excellent service




Jay was knowledgeable, friendly, and efficient.


Map of Minneapolis, MN

O




The service tech was very knowledgeable about my appliance. He was able to resolve the issue. He was respectful and courteous. Iā€™d rate him a 10 out of 10.


Map of Blaine, MN

good prompt service




Very thorough repair and courteous technician. The only thing I missed was getting a statement for the refrigerator repair.


Map of Shakopee, MN

great service




excellent communication


Map of Savage, MN

Fridge extended warranty repair




Twin Cities Appliance did a perfect job. Communicated promptly, provided good tool to track and know when/where my service tech was. The service tech was courteous, knowledgeable, and thorough. Tunes out my fridge was "non-repairable" and Twin cites Appliance documented, and provided all the information needed to the Extended warranty company, and I received a full refund of my original purchase price, in cash for this 1-2 year old fridge. Could not be happier


Great service!!





Shane




Excellent service


great service




good


Great all the way around




I was very happy with the service, and service technician. He was very personable plus he showed genuine interest in answering my questions, which was greatly appreciated!


Good service




Tech was friendly and fixed The problem in a timely manner.


Awesome customer service!





Jim




Awesome job.


Excellent service





Great service





Wonderful service




Very prompt service


great service




Quick service. Made the appointment on Monday and the technician was out early Tuesday morning! Determined the problem, had the parts with him and had the washer was fixed in under 2 hours. It was so nice to not have to go without a washer for days or maybe weeks.


Wonderful sevice




Patient, kind, knowledgeable.


Washer Repair




Mike was very thorough and kind. He explained to me what the problem had been, what he did to fix it and what we could do to prevent it from happening again. Thanks for the great service!


Whirlpool fridge fix




Service tech fix my fridge in a timely fashion. He had the part in his vehicle. Very polite.


Confident that he knew his business. Good service




Happy with the repair


Mike T.

Mike T.

STACKPAIR WHIRLPOOL WGT4027HW0 "Checked out washer operation..washer won't run cycle and won't spin ,,lid lock switch is just clicking and clicking .washer has bad lid lock switch ,ordering new switch .; ordrng 1 W11176112 (LID SWITCH)"

Near Quail Run, New Richmond, WI 54017
Mike T.

Mike T.

WASHER MAYTAG MVWX655DW1 "Washer ...tested washer operation ...ran test cycle no error codes Checked for noise in spin .found transmission pulley loose ltightened pulley and checked water llevel is too height won't shut off at sensing level .control board is bad ,,ordering new control board ,; ordrng 1 NEEDAPPROVAL and 1 W11116592 (CONTROL)"

Near 136th Ave, New Richmond, WI 54017
Nate A.

Nate A.

DRYER WHIRLPOOL MED3500FW0 "Installed new idler pulley and front wheels. Unit still making the noise which was narrowed down to the front left roller. Replaced the shaft on the front left roller and tested. Unit no longer making the noise. If the noise comes back likely would need to peruse drum and or front bulkhead. All checks ok today.; used 1 279640 (IDLER PULLEY), and 1 WPW10314173 (DRUM ROLLER) from stock"

Near Brick Path, Rosemount, MN 55068
James R.

James R.

DISHWASHER WHIRLPOOL WDT720PADM2 "Removed outer door. Ran a test cycle. Water intermittently shot water out of the inner door vent on the left side. Ordering a new sump, water inlet and lower spray arm. Office contact customer for install date. Dey website issues. Double check spray arm part number; ordrng 1 W10195536 (water inlet) and 1 W10491331 (SPRAY ARM) and 1 W10671941 (pump&motor)"

Near 133rd St, Savage, MN 55378
Nate A.

Nate A.

OVEN WHIRLPOOL WFE515S0ES1 Right side active hinge on the unit was broken. Removed the door and installed the new hinge on the unit. All checks ok and door is functioning normally again.

Near 181st St W, Lakeville, MN 55044
James R.

James R.

WASHER MAYTAG MVWP575GW0 Installed actuator and cam kit sent. Ran a test cycle. Still a grinding sound in agitation. Spin is ok. Ordered a new gearcase. Part is ETA 12/05/18. Office to Xpart and schedule install with customer ; ordrng 1 W11131260 (GEARCASE)

Near Colette Pl, Saint Paul, MN 55116
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Installed new left hand door.

Near Malisa Court, Rogers, MN 55374
Lukas F.

Lukas F.

COOKTOP WHIRLPOOL G7CE3635XS01 Installed new element and switch. Operation tested good.

Near Arbor Lakes Pkwy N, Maple Grove, MN 55369
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Gap in freezer gasket. Heated up the gasket and defrosted. Customer will keep an eye on it.

Near 20th St NE, Buffalo, MN 55313
Lukas F.

Lukas F.

REFRIGERATOR KITCHENAID KRMF706EBS01 Installed ice door and chute.

Near O'Dell Ct NE, Otsego, MN 55330