for Minnesota and Wisconsin
Our Reviews by City
Did a good job.
Sonia - Eden Prairie, MN
He’s very friendly and helped figure out the problem and took care of it.
Conni - Edina, MN
Paula - Minneapolis, MN
Friendly, professional and efficient!
Scott - Minneapolis, MN
Amy - Minneapolis, MN
Nate was very professional, explained what was wrong with the appliance and fixed it pretty quickly!
Great service, nice people
Anna - Minneapolis, MN
Fixed my freezer, made it frosty and cold again. Knowledgeable and friendly repair staff. Fair charging policies- didn’t charge me extra to come back when the first replacement part installed was a dud. Excellent website let me see where my appointment was in the queue on the day of service and manage my expectations about timing.
Quality Service — would recommend
Todd - Minneapolis, MN
WiFi oven fix
Kim - Hudson, WI
Amy - Rosemount, MN
Barb - Saint Paul, MN
Jay was informative and patient, I really appreciated his knowledge on all four of our new appliances.
Jerome - Dayton, MN
They’re Simply the Best
Jeffrey - Minneapolis, MN
It was amazingly clear and helpful. Affordable and quick! So grateful to Twin Cities Appliance for making things happen in an efficient way.
Always the best
Lee - Minneapolis, MN
Down to earth service and pricing
Tammy - Saint Paul, MN
Bridgett - Plymouth, MN
Extremely professional while precisely delivering on their promises.
Heidi - Princeton, MN
Judy - Stacy, MN
compartment and professional
Dan - Mound, MN
Great organization and follow through on the part of Twin Cities. Ryan very professional and courteous. TCA is a great example of exemplary customer service.
Great service. Very personable and knowledgeable.
Carol and David - Burnsville, MN
I would have appreciated it if he would have worn a face mask, however, since I am of an “at risk” age.
Response from Twin Cities Appliance:
Hi David- Thanks for the 5 stars- We do ask each customer at the time of the call, but most if not all are wearing masks all the time anyways. I will certainly follow up and make sure we do our best to keep things safe for all parties
Angie - Bloomington, MN
Dennis is knowledgeable .He was able to find what is wrong with the fridge. He explained things to me.
Melissa - Eden Prairie, MN
Nate troubleshoot the problem quickly and had the parts on his truck to fix the problem. Overall, it was a quick and successful service appointment.
Kelly - Woodbury, MN
All went great
Excellent and Friendly Service
Tani - Minneapolis, MN
Dennis has been out to our home to service our freestanding ice maker several times and each time he is prompt, professional, and friendly. We had some loose handles on our refrigerator doors and he tightened those while he waited. Couldn't have asked for a better service technician.
Great customer service
Robin - Stillwater, MN
Dave is a true professional. He is friendly, courteous, and well trained.
Wineford - Two Harbors, MN
REFRIGERATOR KITCHEN AID KRFC704FBS00 "Ms pic.Frost build up and noise were from the freezer evaporator. With the defrost cycle remedying the issue technician believes this is what happened:Temperatures on arrival were 2 degrees in the freezer and 46in the fresh food section. There is no excess frost on the fresh food evaporator and there is ice build up on the right side of the freezer top Pull put drawer. A roll of cookies was on the top flat part of the right freezer pull out. Appeared to be sweet on something else and that created friction against the freezer ceiling. The right side of the freezer Fraser did not close completely so ice built up in the air vent in front of the evaporator fan blade and caused the inefficient cooling wind noise. I repost ones the food, melted the ice build ups and lubricated the drawer glides. The freezer door closes easily and completely now."
RANGE AMANA AER6603SFS2 "Ms picTook a picture of one of the burner plugin cane tore that was. Not clipped in place aint came off. Recrimped the connector, attached it and it tested good in high, medium and low settings."
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Replaced the lower hinge and now the door opens and closes quietly. On,y noise heard now is when the door contacts the door switch when the door is almost completely closed."
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "MS pic and of the gap at the top of the freezer door gasket.Found the owners manual and the air filter that was in the same bag was under the bottom freezer pull out bin. The filter interfered with the drawer completely and created ice build up around the door. Removed the manual and filter, thawed away the ice and frost build up and now the drawer closes completely."
DISHWASHER WHIRLPOOL WDF330PAHS2 "Ms pic.Can hear it drain, then fill with water but it doesnt appear to be washing. Tested unit in diagnostics and code 4-3 displayed. Found the motor sump assembly had voltage to,it but was not washing. Needs a motor sump w11025157.Office to order and follow up with the customer, who had X parting explained to them.; ordrng 1 W11025157 (MOTOR SUMP ASSEMBLY )"
DISHWASHER MAYTAG MDB8989SHZ0 Installed parts. Tested machine.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Installed new jazz board, unit tested ok"
WASHER WHIRLPOOL MVWB835DW4 "Installed parts and ran diagnostics and calibration through ok, no leaks"
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Ms Pic.Customer had multiple power outages. Unit made a funny noise after the last one and Did not cool well. She power cycled unit as per WP customer service with no change.Temperatures were 76degrees in the fresh food section and 18 degrees in the freezer. Unit is not defrosting. Tried performing defrost diagnostics and found the control board will not go into diagnostics. Power cycled the unit to get it back on. The board control the defrost. Need a new electronic control board in the back rear, a W11035836 and a new UI, W11082837.Steamed away the ice build up around the evaporator fan and it came on. Steamed away the evaporator ice for use between trips to the home.Office to order the parts and reschedule with the customer.; ordrng 1 W11035836 (ELECTRONIC CONTROL) and 1 W11082837 (UI)"
DRYER MAYTAG LDG5914AAE "Dryer ,..checked dryer operation,,checked light socket and wiring for short ..wiring and bulb appear to be good no Looose wires and no shorting out ,.door switch checked out good and ohms out fine ,.light socket is faulty .needs new socket ,part no long available"