for Minnesota and Wisconsin
Our Reviews by City
Rize - Hopkins, MN
hes the best tech
Awesome Repair Service
Margaret - Minneapolis, MN
Very professional, friendly, on time. Would definitely use them again!
Alicia - Champlin, MN
I moved into a house, and the stove went out about a year later. I didn’t purchase the stove, but Twin Cities Appliance fixed it for free after they were able to find out where and the year it was purchased. They had great customer service and now my stove works again!
Great service, friendly, professional
Joseph - Inver Grove Heights, MN
Philip - Minneapolis, MN
Microwave fixed I’m satisfied. Sad that it needed fixing after less than a year in service.
2007 Maytag washer
Jamie - Minneapolis, MN
Timely Repair- This is the second valve replacement in 12 years
Roberta - St. Louis Park, MN
Excellent service from all the staff. I really appreciated that they weren’t outsourced. They were local people that didn’t have that stilted “professional” manner. They were warm and human.
Richard - Minneapolis, MN
Couldn’t do anything. Needed an electrician.
Breanna - Albertville, MN
Gene - Waverly, MN
He was very good. 1st time i used washer did the same as before.didnt work. Today it worked so far
Park - Minneapolis, MN
Jerry - Farmington, MN
Quick and painless
Stacey - Duluth, MN
Our technician was on time and very friendly, fixed the issue. Our appliance was still under warranty so the price was right!!
Far short of expectations
Debra - Golden Valley, MN
Technitian did an incomplete analysis which proved to be incorrect and with some simple cleaning and reprogramming, could have corrected the problem. The problem was it was dirty, corroded and needed to be cleaned. He didn't figure that out. We did.
Nathan - Blaine, MN
Jo - Bloomington, MN
Prompt and efficient service
Carol - Saint Paul, MN
From the initial phone call to the serviceman arriving our experience was outstanding
Nate - Minneapolis, MN
No clean up, weak notification
JC - Inver Grove Heights, MN
Took one month from reporting to getting an appointment and then the part. No cleanup effort after the work.
Carl - New Brighton, MN
Carmin - Carver, MN
Twin Cities Appliance is fantastic! ...everyone there, whether on the phone or in person, are knowledgeable & helpful - when they didn’t have the part, they did everything they could to expedite it quickly - appreciate!
Larry - Cotton, MN
Great experience. After a couple of weeks on hold with the factory and finally getting in contact with a different appliance service company I thought my problem was solved. No never heard back from that service company (still to this day. Calling the dealership back they called TwinCites Appliance and I received a call from TwinCites within a day and their tech was out in a couple of days. He didn’t have the right part in his van but was back in a couple of days and repairs were made. OUTSTANDING TwinCities and thank you for a fast response and sending a great tech.
Jean - Mendota Heights, MN
Great customer service. Service tech was highly knowledgeable and took care of the problem immediately
Robin - Houlton, WI
Everyone I dealt with here was friendly, professional and extremely helpful and communicative. Thank you so much for a positive experience!
Tammy - Chanhassen, MN
Customer service was outstanding and I was quite happy with Nate.
DISHWASHER WHIRLPOOL WDT710PAHB1 Customer stated they tested positive for COVID will need to schedule call at least 2 weeks out ; O-emld tckt
DISHWASHER WHIRLPOOL KDFM404KPS Eta tba. Leaking at tub gasket left hand side can see water pattern top left corner after it has ran dripping down between seal and door. Door opening correctly hinges not damaged. Bottom door seal looks different on left hand side than other part is sticking out. ; ordrng 1 W11483553 (Gasket) and 1 W11454757 (Bottom door seal)
WASHER MAYTAG LAT8506AAE "Eta tba. Customer request Aaron comes back out. Customer request part sent to tech. Power direct to timer no operation timer motor not counting down. Trip 109.00, ship 14.00, labor 106.65, part WP22002202 185.36, 429.21 total paid trip 109.00 by check.; ordrng 1 WP22002202"
DRYER WHIRLPOOL WED560LHW1 They dont know which apartment the unit is in. Office will contact All inc and reschedule for service ; O-emld tckt
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Installed sump ordered. Ran a test cycle. Wash motor runs then stops, then runs, then stops constantly. Ordered a new main control. Part eta 11/23/20. Office to Xpart and schedule install with customer. Found dispenser cover broken. Installed a new cover; ordrng 1 W11305296 (Main control), used 1 W10888684 (Cover) from stock"
RANGE JENN-AIR JES1750FS1 Cust complaint door and control panel getting hot to touch. Advised cust on unit operation. Advised cust all surfaces should be treated as if they are hot anytime unit is on. Checked control for errors none found. Checked door gasket normal. Checked hinges oil checked ducting ok. Advised cust on unit operation and called techline to document. Per techline all functions normal. Took sdpics of panel and uploaded to techline. Ordering panel. ; ordrng 1 W10919303 (Control panel)
DISHWASHER WHIRLPOOL WDTA50SAKV0 Found the drain pump fell apart needs new pump. Also was a quick install in the home and the fill sensor was damaged when unit was pushed under the counter top. Needs new water fill assy. Office to order the parts and reschedule with customer since water fill assy has no eta on availability.; ordrng 1 W11412291 (Drain pump) and 1 W11407411 (Inlet water assy)
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Left side wheel assy is broken and pin is missing. Need to replace both parts. ; ordrng 1 WPW10304660 (Wheel assy) and 1 WP2179826 (Pin)
RANGE KITCHENAID KSGG700ESS1 Found both bulbs burnt out. Filament broken on each bulb customer to get new bulbs and replace them
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Ms Pic and of the freezer evaporator not defrosting. Was 60 degrees in the fresh food section and 24 in the freezer. Put unit into forced defrost and that melted away most of the ice in about 20 minutes.I steamed away the rest and cleared the frozen over drain hole.