Customer Reviews

Local Reviews
for Minnesota and Wisconsin

Rated 4.8 out of 5 stars based on 1178 customer reviews

Our Reviews by City

Eagan, MN (18)
Osseo, MN (11)


Map of Stacy, MN

Friendly Service!




I had a nice experience when I recently had my refrigerator serviced. My serviceman Jay was very knowledgeable about my concern and took the time to explain to me how refrigerators operate and how to keep them functioning at an optimum level! It is refreshing to know quality service is still attainable!


Map of Rochester, MN

Great service and done in a timely manner





Map of Blaine, MN

Great service came as scheduled, right on time





Map of Andover, MN

Great service





Map of Saint Croix Falls, WI

Great service!




Fixed my washer quickly and speedily! Thanks for making things so easy for me!


Map of North Branch, MN

Great Service, Fast Repair




Wouldnt go anywhere else


Map of Minneapolis, MN

Great Service, but The Whirlpool microwave should have worked properly initially.




The repair was done on time, as scheduled. The initial call was to evaluate why our microwave wasn't working. He analyzed it, agreed with us, & ordered parts. When the part arrive he installed them and the microwave works properly. Thanks you for the good work!


Map of Burnsville, MN

Professional & polite service





Map of North Branch, MN

Friendly and great service




Jared did an outstanding job. He was careful, knew what he was doing and made sure the repairs were correct.


Map of Burnsville, MN

Kevin





Excellent service - professional





Excellent Service




Andy got the job done well and efficiently.


Great Service




Jay was top notch. He let me know that my dishwasher had been incorrectly installed and all of the things that were not done correctly.


Great technician




Duane did a great job explaining everything that was going on


He was great ans answered all of my questions...very helpful





prompt, polite, very professional, cleaned up at himself




very pleased


AJ




Good service


Complete and efficient





Punctual and quick





creek hill





Thanks!




Josh was very professional. On time and explained everything we needed to know. The kind of employee everyone hopes they will get.


Jim A




Excellent service experience


Scam




I called whirlpool to find out if the burned out LED light in my less than 2 year old Refrigerator was under warranty. Of course it was not. They made an appointment with Twin City appliance to repair. I made sure to tell them which light was out and to note to bring it along when they came out. Well they came out opened the door and said yep the light it out. I asked if they had brought it along and was told no it was out of stock. They charged me over $90 to diagnose the light was indeed out! Then over $100 for a new light and another service call to install it. The entire time to do that was less than 5 minutes. So over $200 to replace a light bulb! Gone are the days where you go to the hardware store, buy a light and screw it in!


Laurie





Great Service Thanks!!




He was very prompt and on time and explained everything to me and was very nice gentleman that fixed my dryer and gor my dryer up and running same day..Thank You again!!!


Nate A.

Nate A.

DRYER MAYTAG MEDC215EW1 "Lint screen area was plugged. Thermal fuse blown. Heater broken and grounded out which would have caused unit to overheat and blow the thermal fuse. Cleaned out lint, installed new heater and thermal fuse. Unit is now running and heating. Did vent test after reconnecting everything and got poor all dryers so left card for dvw.; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"

Near Nicholas Way, Chanhassen, MN 55317
Nate A.

Nate A.

DRYER WHIRLPOOL WED85HEFC2 Something strange going on with the power cord. Outlet checks ok. Wasn’t getting voltage to terminal block. Switched around L1 and L2 to check board and then was getting correct voltage and all checks ok. If issue comes up again would want to replace the power cord.

Near N James Ave, Minneapolis, MN 55411
James R.

James R.

DRYER WHIRLPOOL MGDC465HW0 Customer’s complaint is door is hard to open. Applied a small amount of grease to catch. Door is opening well. Adjusted right front leg to stabilize unit. Ran a test cycle. All tested ok

Near Rosemount, MN 55068
Andrew S.

Andrew S.

RANGE WHIRLPOOL WFG320M0BW2 "Customer moved out unit, Found loose ground wire on chassis, tightened, burners working okay today as well is oven, customer no using a grounded outlet, needs to be used in a grounded outlet or unit will not spark"

Near Polk St NE, Minneapolis, MN 55418
James R.

James R.

WASHER AMANA NTW4516FW3 Installed basket ordered. Ran a test cycle. All tested ok

Near 15th Ave N, South Saint Paul, MN 55075
Andrew S.

Andrew S.

DISHWASHER MAYTAG MDB5000AWW "All items functioning ok on unit today, unit filling and washing good, timer likely stalling out and going bad which is NLA, office to bill out for trip"

Near W Lafayette Frontage Rd, Saint Paul, MN 55107
Andrew S.

Andrew S.

DISHWASHER AMANA ADB1400AGS1 "Found water turned off at shutoff, turn on shutoff, unit tested ok, no leaks, another person there working on garage has key"

Near Reaney Ave E, Saint Paul, MN 55106
Andrew S.

Andrew S.

COOKTOP JENN-AIR JGD3430BB00 "Installed parts, unit tested ok, no leaks, all functions ok, also glued down bezels"

Near Heinel Dr, Roseville, MN 55113
Hung N.

Hung N.

WASHER MAYTAG MVWC565FW1 "Install all parts ran diagnostics and calibrated unit tested tested out good, instruct customer to have someone checked outlet plug in is kinda loose..no leaks no code.."

Near N James Ave, Minneapolis, MN 55411
Hung N.

Hung N.

MICRO/OVEN WHIRLPOOL WOC75EC0HS00 "Talk to customer he said screen was dead he reset breaker it started to work again, miscommunication about turn table work he meant the whole unit was frozen couldn’t select anything on screen..so don’t need turn table motor.."

Near 56th Pl N, Minneapolis, MN 55446