for Minnesota and Wisconsin
Our Reviews by City
April - Stacy, MN
I had a nice experience when I recently had my refrigerator serviced. My serviceman Jay was very knowledgeable about my concern and took the time to explain to me how refrigerators operate and how to keep them functioning at an optimum level! It is refreshing to know quality service is still attainable!
Great service and done in a timely manner
David - Rochester, MN
Great service came as scheduled, right on time
Sharon - Blaine, MN
Ryan - Andover, MN
Heather/lucas - Saint Croix Falls, WI
Fixed my washer quickly and speedily! Thanks for making things so easy for me!
Great Service, Fast Repair
Tony - North Branch, MN
Wouldnt go anywhere else
Great Service, but The Whirlpool microwave should have worked properly initially.
Chris & Denny - Minneapolis, MN
The repair was done on time, as scheduled. The initial call was to evaluate why our microwave wasn't working. He analyzed it, agreed with us, & ordered parts. When the part arrive he installed them and the microwave works properly. Thanks you for the good work!
Professional & polite service
Sara - Burnsville, MN
Friendly and great service
Jerry - North Branch, MN
Jared did an outstanding job. He was careful, knew what he was doing and made sure the repairs were correct.
Kevin - Burnsville, MN
Excellent service - professional
Jim/kathy - Lakeville, MN
Robert - Roseville, MN
Andy got the job done well and efficiently.
Libby - Otsego, MN
Jay was top notch. He let me know that my dishwasher had been incorrectly installed and all of the things that were not done correctly.
Kim - Big Lake, MN
Duane did a great job explaining everything that was going on
He was great ans answered all of my questions...very helpful
Colleen - Oak Grove, MN
prompt, polite, very professional, cleaned up at himself
Joanne - Coon Rapids, MN
Alan - Minneapolis, MN
Complete and efficient
Paul - Rosemount, MN
Punctual and quick
Susan - Jordan, MN
Creek - Plymouth, MN
Diane - Minneapolis, MN
Josh was very professional. On time and explained everything we needed to know. The kind of employee everyone hopes they will get.
Jim - Wayzata, MN
Excellent service experience
Sherri - Mendota Heights, MN
I called whirlpool to find out if the burned out LED light in my less than 2 year old Refrigerator was under warranty. Of course it was not. They made an appointment with Twin City appliance to repair. I made sure to tell them which light was out and to note to bring it along when they came out. Well they came out opened the door and said yep the light it out. I asked if they had brought it along and was told no it was out of stock. They charged me over $90 to diagnose the light was indeed out! Then over $100 for a new light and another service call to install it. The entire time to do that was less than 5 minutes. So over $200 to replace a light bulb! Gone are the days where you go to the hardware store, buy a light and screw it in!
Laurie - Andover, MN
Great Service Thanks!!
Mckenzie - Chanhassen, MN
He was very prompt and on time and explained everything to me and was very nice gentleman that fixed my dryer and gor my dryer up and running same day..Thank You again!!!
DRYER MAYTAG MEDC215EW1 "Lint screen area was plugged. Thermal fuse blown. Heater broken and grounded out which would have caused unit to overheat and blow the thermal fuse. Cleaned out lint, installed new heater and thermal fuse. Unit is now running and heating. Did vent test after reconnecting everything and got poor all dryers so left card for dvw.; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
DRYER WHIRLPOOL WED85HEFC2 Something strange going on with the power cord. Outlet checks ok. Wasn’t getting voltage to terminal block. Switched around L1 and L2 to check board and then was getting correct voltage and all checks ok. If issue comes up again would want to replace the power cord.
DRYER WHIRLPOOL MGDC465HW0 Customer’s complaint is door is hard to open. Applied a small amount of grease to catch. Door is opening well. Adjusted right front leg to stabilize unit. Ran a test cycle. All tested ok
RANGE WHIRLPOOL WFG320M0BW2 "Customer moved out unit, Found loose ground wire on chassis, tightened, burners working okay today as well is oven, customer no using a grounded outlet, needs to be used in a grounded outlet or unit will not spark"
WASHER AMANA NTW4516FW3 Installed basket ordered. Ran a test cycle. All tested ok
DISHWASHER MAYTAG MDB5000AWW "All items functioning ok on unit today, unit filling and washing good, timer likely stalling out and going bad which is NLA, office to bill out for trip"
DISHWASHER AMANA ADB1400AGS1 "Found water turned off at shutoff, turn on shutoff, unit tested ok, no leaks, another person there working on garage has key"
COOKTOP JENN-AIR JGD3430BB00 "Installed parts, unit tested ok, no leaks, all functions ok, also glued down bezels"
WASHER MAYTAG MVWC565FW1 "Install all parts ran diagnostics and calibrated unit tested tested out good, instruct customer to have someone checked outlet plug in is kinda loose..no leaks no code.."
MICRO/OVEN WHIRLPOOL WOC75EC0HS00 "Talk to customer he said screen was dead he reset breaker it started to work again, miscommunication about turn table work he meant the whole unit was frozen couldn’t select anything on screen..so don’t need turn table motor.."