Customer Reviews

Local Reviews
for Minnesota and Wisconsin

Rated 4.8 out of 5 stars based on 738 customer reviews

Our Reviews by City

Eagan, MN (13)

Map of Maplewood, MN

Dependable delivery

Answered all my questions, very polite.

Map of Hopkins, MN

good service

I would have given a 5 but the machine still makes a funny noise. Since it still works, I guess this was the cheaper alternative.

Map of Big Lake, MN

Well done

Lukas was great to work with and very knowledgeable. Fast, but with a great attention to detail; from visit 1 to the repairs on trip 2 was never less than professional.

Map of Elko New Market, MN

Great technician Friendly and honest

Map of Owatonna, MN

Trusted service

Fast service, easy to set up appointment, serviceman explained issue thoroughly

Map of Little Canada, MN


This was the 2nd call I had to make for same issue, but this technician did find the issue.

Map of Saint Michael, MN


Great service!

Map of Plymouth, MN

Wow that was fast

Map of Minneapolis, MN


Map of Minneapolis, MN

Dennis got the job done in a timely manner. Good attitude. He had the parts with him.

Great service

Very prompt and professional. Thanks Duane


We needed a repair on a new washer. Having to fix a new washer is annoying, but Twin Cities Appliance was very easy to work with. Everyone I dealt with was friendly and they were able to get to our home quickly.

Great service

The tech new how to fix the house electrical but wouldn’t tell me.. I understand there side but it would have been a little more helpful.

Not great service, unfinished job.

The repairman was rude and “fixing” our issue with our fridge created more problems. The communication for how this will be resolved is still not clear. Frustrating with this being a brand new appliance.

Response from Twin Cities Appliance:

As we tried to explain, the resin from your water softener failure has released into the Refrigerator, causing the parts failures.

Washer repaired thank you.

Great experience

Great service

Mike T was great! Very knowledgeable and friendly!

Excellent service

The dryer was not hot enough. He came to check and find out the problem from the vent. We will try again to clean it but the weather conditions is not good to do it now.


Wonderful experience. Thx

Great Service Terrible Price

Service was great. The tech was on time, friendly and quick. Price was terrible. It cost $188 to replace a $5 part in a microwave that took 15 minutes to repair.


Even though there was a nearly two month wait for the part, I was kept informed of the status on a regular basis. Once the part was available, the work was done promptly and I have no problems!

Great immediate analysis


Never had anything other than awesome service from Nate or any other tech from TCA. The entire team is great.

Prompt, polite, efficient

Great service. On time despite overnight snow. Worked quickly and solved our problem. Highly qualified for the work he did.


Great service with no hassle! Thanks!

Ryan W.

Ryan W.

REFRIGERATOR KITCHENAID KURR304ESS00 Was able to remove styrofoam from inner door glass

Near Iden Way, Lakeville, MN 55044
Nate A.

Nate A.

DRYER MAYTAG MEDE251YL0 Idler pulley on the unit was extremely noisy. Installed new idler pulley in the unit and test. All function correctly with no issues or noises. All checks ok.; used 1 279640 (IDLER PULLEY) from stock

Near Village Dr, Minneapolis, MN 55439
Nate A.

Nate A.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Dispenser leaking out during filling. Installed new dispenser and filled with customer. All checks ok and is working and filling correctly.

Near Grandview Square, Edina, MN 55436
Nate A.

Nate A.

RANGE WHIRLPOOL KSEG700EWH0 Verified the unit had 4 codes on it for the f8e0 error. Installed new cooling fan and cleared the codes. Verified with a 350 bake and all checks out ok and is working correctly. Office to bill.

Near St Croix Ave N, Golden Valley, MN 55422
Nate A.

Nate A.

MICROWAVE MAYTAG MMV4205AAS Getting a good sound buzzing from the unit indicating an issue with the magnetron. Customer opted for new unit over repair. Collected for trip charge.

Near Garfield Ave, Minneapolis, MN 55408
Ryan W.

Ryan W.

REFRIGERATOR MAYTAG MFT2976AEM02 "Unit has ss leak found oil residue on ff evap will need new evap, dye drier and drip pan quoted 325.00 labor, 50.00 r134, 97.95 diag 12.00 shipping parts tax = 752.96 customer paying in full; ordrng 1 SHIP (SHIP) and 1 W10143759 (drier (service)) and 1 W10836964 (pan-drip) and 1 W10917531 (evaporator)"

Near Zachary Ave, Elko New Market, MN 55020
Ryan W.

Ryan W.

DISHWASHER KITCHENAID KDTM354DSS4 Sump motor bad need new sump assembly W11085683 ; ordrng 1 W11085683 (pump&motor)

Near Chippewa Ln, Burnsville, MN 55337
James R.

James R.

WASHER WHIRLPOOL MVWX655DW1 "No error codes found. Recalibrated unit. Ran an auto test and a drain spin cycle. All tested ok. Advised customer on cycle selection, detergent use, load size and type"

Near W 82nd St, Minneapolis, MN 55438
Ryan W.

Ryan W.

DISHWASHER MAYTAG MDB7959SHZ0 Tub damaged in back on unit and is twisting tub frame so door will not shut. Need new tub; ordrng 1 WPW10681507 (tub-dishwr)

Near Tyacke Dr, Burnsville, MN 55306
James R.

James R.

COOKTOP WHIRLPOOL G9CE3065XB1 Installed main control and UI ordered. Ran a test on all burners. All tested ok

Near Woodland Ct, Eagan, MN 55123