TC Appliance sent out a really friendly and competent service person. He was on time, knowledgeable and efficient, and obviously cared about his work. I was very impressed and would be glad to use this company again.
I've used Twin Cities Appliance for four visits across two warranty repairs in the last two year. I love their communication! They call and email me the day before as a reminder, and I get a call 15-30 minutes before the technician arrival. Their communication for a service company is second to none.
Both technicians I've worked with are also very courteous and I have never had any concerns letting any of them into my home. They even take their shoes off without being asked.
I will continue to use Twin Cities Appliance in the future.
It’s very easy to schedule and see when the repair person will get to you including a 15 minute heads up call. The repair of our fridge was done right the first time. Unfortunately our floor in front of the fridge was damaged when it was pulled out for the repair, but the repair person accepted responsibility and it was very easy to work with Tim from Twin Cities Appliance who covered the cost to fix the floor and allowed us to work with the company that originally installed the floor to do the repair. Very professional and great communication. I highly recommend.
Twin Cities Appliance Service is the best! Technician Dave went above and beyond to fix our Whirlpool appliances which were under warranty. He also gave us good information on how to better utilize them. He was efficient, very knowledgeable and answered all our questions. Kudos to Dave for a job well done, and to Twin Cities for their timely service.
Service was excellent and fast! Highly recommend these folks! Very happy!