for Minnesota and Wisconsin
Our Reviews by City
On time. Competent service person. Did the job quickly.
Jackie - Minneapolis, MN
Pam Taylor - Becker, MN
I as very much impressed with Lucas when he came to my house. He removed his shoes and was very polite. His expertise and solutions to my problem with my refrigerator we’re very much appreciated. He explained everything to me and promised results that were acceptable. I would wholly recommend Lucas and Twin City Appliance to anyone having appliance issues. Thank you!
Very nice technician, quick, price way too high for 5 minutes.
Diane - New Hope, MN
MIKE - Coon Rapids, MN
Very professional, fixed my issue quickly and effectively. Went above and beyond showing me all of the features my fridge has.
Great service. Friendly
Tom - Saint Paul, MN
Ice cube replacement
John - Apple Valley, MN
Good as it could get
KRISTEN - Eden Prairie, MN
I called with an issue with my bottom pull out freezer. Once I explained the issue - rather than just scheduled an appointment (which was my intent) the employees there told me of a potential easy fix I could try on my own. Worked great. And when I need service in the future they will be the first I call! Thank you for being an honest business looking to solve problems over making a profit!
Response from Twin Cities Appliance:
Thanks Kristen- Glad we could help you out!!
Kathy - Anoka, MN
Repair technician definitely "knew his stuff". He was polite, expedient and highly skilled. He was able to detect and fix the problem quickly with a good attitude.
Sherwin - Minneapolis, MN
Once he got on our property he completed his tasks in short order.
Brian - Minneapolis, MN
Tech was a great guy and had my dishwasher door fixed pretty quick
On-time, courteous service
Mike - Minneapolis, MN
Professional service. Am very satisfied.
Rick - Minneapolis, MN
Excellent - Will Call Again if Needed!
david - Osseo, MN
Was last stop on a busy day for the Fridge guy. He was excellent, thorough and did not rush through even though after hours and fixed the issue. Was covered through Whirlpool warranty (thanks) so do not know what cost would have been.
John - Coon Rapids, MN
YOUR SERVICE WAS GREAT SERVICE MAN WAS ON TIME AND EXPLAINED WHAT HE WAS GOING TO DO AND IT WAS DONE IN A TIMELY MATTER -----WILL CALL YOUR COMPANY AGAIN----
The technician, Phil, was very knowledgeable and professional.
Pam - Becker, MN
Twin Cities Appliance Service was exceptional to work with. Their emails and phone calls to confirm appointments were very helpful. They supplied me with the best technician, Phil, who solved my refrigerator problem quickly. He also gave me helpful tips on maintenance. I will recommend this company to anyone who needs this type of service.
Japes - Golden Valley, MN
The estimate was accurate. The technician was on time and knowledgeable. The repair was priced at roughly half of the stove price when new.
TERRY - Eden Prairie, MN
Erma - Minneapolis, MN
Hung is very great asset to the company. He is very polite , knowledgeable and makes sure the job done right. Very impressive person.
Wall Oven Repair
Connie - Minnetonka, MN
I explained the oven problem over the phone and gave the serial and model numbers. They notified me the night before of the time frame, and called when the technician was on the way. Ryan arrived on time with the needed control panel part in hand. Ryan was very efficient and professional, and installed it quickly. He was personable and friendly, and explained what he was doing and the cost. I used Twin Cities Appliance to repair a dishwasher before, and that was excellent service too.
Briana - Minneapolis, MN
Sara - Minneapolis, MN
Prompt and helpful
Jim - Ramsey, MN
WAS HERE WHEN HE SAID, HAD THE PARTS TO REPAIR AND DONE IN ONE VISIT.
Got the job done, but not a good $ value
Kathie - Hopkins, MN
The process to set up an appointment was easy, the technician was competent, but the overall value was not good. $200 for the 10-15 minutes he was there (something like $95 for a trip charge, $80 minimum labor, and $20 for parts) is exorbitant. I have never known even a lawyer who has a $1200/hour billing rate. I understand they need to recover the cost of travel time, but that is ridiculous. Next time I will just buy a new dryer.
Sue - Roseville, MN
Very professional, quick diagnosis and fixed on the spot
Kevin - Eden Prairie, MN
Old, but quality made washer had minor repair needed but problem could develop again unless a new part is ordered and installed. The technician gave me the options which was appreciated and now I can decide on a course of action since a second service call drive charge would be waived if I decide on new part installation within 30-days. Nice to have options! Thanks.