Dave
Twin Cities Appliance Service Center Inc Rated 4.6 out of 5 stars based on 189 customer reviews
We serviced a
KITCHENAID M/W OTR
Model KMHC319LSS00
Near Saint Paul, MN 55119
Dave
Job Details:
03/21/2024
Wrong part sent for the air guide. Office to research it through WP.; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WGE550S0HZ1
Near Maplewood, MN 55119
Dave
Job Details:
03/21/2024
Ms pic.F codecF6-E1+ displayed for overheating. The oven sensor tests open. Neds oven sensor WPW10811986. Want control W11528249 on hand also. Caulk auth code was 3UU9Y4.; ordrng 1 W11528249 (Control) and 1 Wpw10181986 (Sensor) and 1 DVH (WC PU Friday)
We serviced a
IKEA RANGE
Model IGS505DS1
Near Saint Paul, MN 55116
Dave
Job Details:
03/21/2024
"There is voltage going to the bake electrode, but not through it. Needs electrode 9758079. Estimate to replace the bake electrode is $279.63=and was approved. Cole Ted chargers on card authorization code CF93EF.; ordrng 1 9758079 (Bake electrode)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAT00
Near Woodbury, MN 55125
Dave
Job Details:
03/21/2024
"Ms pic.Temperatures on arrival were -3 in the freezer and 37 in the fresh food section. The unit dispensed both. Crushed and cubed ice. The ice bin was full on arrival and the flapper door is completely closing. according to the customer, the ice continues to come out even after they have pulled the glass away from the dispenser. The actuator is slower to react when using crushed ice. It did continue an extra amount of time once for me on crushed ice . Ordering a bisque ice door with this witches included.Shows at PF. Return Tuesday 3-26- 24.; (created new UIS, deleted prior attachment to UisID 227157), ordrng 1 W10616143 (Bisque ice door with switches)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Prescott, WI 54021
Dave
Job Details:
03/21/2024
"SEE NOTESThe fresh food door is incorrect on the direction of the grain again. This is 3 doors that are not matching the freezer door that was replaced. Ordering the freezer door in case that was the wrong part filled.Th new door should be delivered to the WB shed so I can check it before rescheduling.; ordrng 1 W11551458 (Freezer door , stainless steel)"
D Benedict
Cottage Grove, Minnesota
03/28/2024
Dave’s very good at communicating what the potential issues could be, possible solutions and possible next steps.
Overall Experience
Joe
Saint Paul, Minnesota
03/28/2024
Set this service up through Whirlpool as it was still under warranty. Service was scheduled very quickly, communication was easy, tech was on time and successfully completed the job. Everything I could have asked for. A+
Overall Experience
C Geesey
Eagan, Minnesota
03/13/2024
Wonderful service from Dave and Twin Cities Appliance. Dave easily recognized the issues I was having with my stove and microwave and fixed them. He was personable, and communication with Twin Cities Appliance was excellent.
Thank you for your kind words, Carol! We are delighted to hear that Dave provided you with excellent service and resolved the issues with your stove and microwave. We appreciate your feedback and are glad you had a positive experience with Twin Cities Appliance.
Overall Experience
Jeremy
Saint Paul, Minnesota
03/12/2024
I was able to track my estimated arrival of the technician via my phone/website and he arrived when expected.
Dave had all the tools he needed to diagnose the issue after asking about the issues I was having with the refrigerator. He removed the necessary covers and diagnosed the problem as a coolant leak and looked up the cost of the repair. He explained the issue in language I could understand and advised replacement after we discussed the cost of a new unit versus fixing the current one.
He gave me good advice on what area appliance dealers had good stock-on hand and his customer's experience with them. He knew about country of manufacture, serviceability, and availability of parts as well as warranties offered.
The diagnosis and advice was well worth the cost of the visit and should I have a problem with another appliance, Twin Cities Appliance Service will be my first call.
Overall Experience
Saint Paul, Minnesota
03/12/2024
Dave was more than we had expected very knowledgeable and helpful thanks for the advice and service.
Overall Experience