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for Woodbury, MN
Kelly - Woodbury, MN
All went great
Frank - Woodbury, MN
I didn’t have to pay for it so it was great
great service and serviceman.
Raymond - Woodbury, MN
Quintin - Woodbury, MN
Tim - Woodbury, MN
The technician was very efficient in getting my washer fixed, and operational again. He explained what was going on, what he did to fix it, and provided recommendations for items in future.
Norbert - Woodbury, MN
Coverage under Lowes Protection Plan
Great service and they had the part in the truck!
Jack - Woodbury, MN
Aaron was timely, professional, knew what he needed to do. completed it quickly and neatly. I love having this company in our home,
Jeannette - Woodbury, MN
Quick, easy and polite service
Bob - Woodbury, MN
Very nice and professional
Barbara - Woodbury, MN
Dave was knowledgeable and handled the problem quickly.
Great response and service!
Oorvi - Woodbury, MN
Marline/claudy - Woodbury, MN
Our appliances are working well now and we appreciate your hard work.
Rapid service in the holiday period
David - Woodbury, MN
Washer was quickly checked out and repaired
Michael - Woodbury, MN
Twin Cities Appliance did a very professional job installing our new appliances.
Ron - Woodbury, MN
washing machine repair
Dan - Woodbury, MN
Patricia - Woodbury, MN
Issue with fridge
John - Woodbury, MN
Great service. Knowledgeable and very professional technician.
Excellent Professional service!
Susanna - Woodbury, MN
He resolved my appliance problems quickly and gave me great tips on maintenance
Mike Mc - Woodbury, MN
KMom85 - Woodbury, MN
The repair was quick and effective, but he didn’t reconnect our drain hose tightly enough, so when we first ran the washer, water got all over our laundry room.
Very knowledgeable and Friendly
Terri - Woodbury, MN
Replaced water inlet valve assembly on year old washer
Randa - Woodbury, MN
Makes me wonder if it will continue to be a problem in the future.
JENN Air combo repair
Afshin - Woodbury, MN
Easy to schedule
Kelly - Woodbury, MN
The gentleman was prompt and knowledgeable! I had no idea my issue wasn’t really an issue at all! Would highly recommend this company!
DOUBLE OVEN JENNAIR JJW3830WP00 "Ms pic and of the 2-f8-e0 codes on 11-16-20 at 5:56 pm and 22-17-20 at 4:45 pm. The service pointer reads we should check for obstructions and Replace the UI if none are found because they have changed the RPM allowed variances since this model was manufactured.Pulled unit out and did a free wheel spin test on both fan motors. They each spin an equal amount of time, 3-4 seconds and I found NO obstruction of either fan. Customer clarified that she got the same code for both the upper and lower ovens. Per the service pointer W10702320 we would want the User Interface, a Wpw10344082 that is on back order and has no known etaCustomer discussed with spouse. They would like to be called when the part is available and pay to order it at that time.Collected 109.00 today on check number 8424.; ordrng 1 Wpw10344082 (Ui) and 1 Callwhen (Part is in)"
MICROWAVE KITCHENAID KHMC1857WSS0 "M and S Pics. Customer said it stopped working between uses. There are 122 volts at the outlet. Found the 20 amp fuse was bad. Replaced the fuse and it tested good, heating a cup of water from 86 degrees to 120 degrees 1 minute.; used 1 M0805101 (20 amp fuse) from stock"
WASHER WHIRLPOOL WFW87HEDW1 Declined repair would need tub and basket two man job. Collected trip 109.00
DRYER WHIRLPOOL WED4850HW0 Drying performance complaint. Both timed and senser heat. Checked temp. Dryer is cycling heating properly. Venting up through roof unable to get exit temp. Dryer vent test checking poor electric dryer. 7729352988 file number. Techline also suggested checking vent and run size as possible issue.
RANGE KITCHENAID KGSS907XSP01 "Checked no display electric burnt smell. Found dead mouse shorted main pcb pic taken. WP9762774 272.56, shipping 14.00 labor 106.65. Total to replace main pcb 413.63. Did talk about potential of extra cost in parts and labor. Without oven at all operational cannot determine if mouse activity would have shorted or damaged additional components. Customer will look into replacement options and get back to us if needed."
REFRIGERATOR WHIRLPOOL KRFC704FBS02 "Took a picture of the content temperature of 40-42 degrees in a cup of water that was put in a few hours ago. Tested thermistor readings. This unit does not have a freezer IM so test 17 acknowledges that with an OP reading. Readings were:Refrigerator compartment =37 degrees, freezer compartment = 2 degrees, the refrigerator evaporator thermistor =32 degrees,the freezer evaporator =5 degrees, which was also the freezer air temperature when tested, the pantry thermistor was 37 degrees, the ice door thermistor was 16 degrees, the door icemaker thermistor was 31 degrees, but I had the dispenser door open while,testing so that would make it warmer, the freezer evaporator thermistor was 14 degrees, CHeckling thermistor tests 23, 28 and 33 showed refrigerator thermistor had a minimum temperature of 25, a maximipum temperature of 35 and an average temperature of 31. Tests 24, 29 and 34 showed the freezer thermistor had a low temperature of-20, a h
REFRIGERATOR KITCHEN-AID KSC23C8EYY02 Found defrost drain plugged. Cleared drain. Pulled unit out on sliders. Pulled drain tube and flushed. Reassembled and reinstalled.
DISHWASHER WHIRLPOOL WDTA50SAHZ Checked control for error codes.found 7-1 heater code. Cleared code. Tested machine. All functions pass. Advised cust on machine function. Advised cust to run hot water to sink before starting cycle. Adjusted raised aid disp. Unit working normally.
REFRIGERATOR KITCHENAID KRFF507HPS00 The freezer light is good but the back LED on the fresh food top is not working replaced it with a w10695459 from truck stock and all light test good.; used 1 W10695459 (LIGHT MODULE) from stock
WASHER WHIRLPOOL NTW4516FW2 Washer checked washer operation ..sheet is stuck under agatator ...removed agatator from washer and removed sheet stuck under ..ran and tested and all working good agatator is fine
REFRIGERATOR KITCHEN-AID KRFF507ESS01 "The humming noise is gone today. Temperatures on arrival were -5 in the freezer and 43 in the fresh food section. The freezer is set at -2 And the fresh food section at 37 degrees. The fresh food evaporator is not defrosting.The thermistors test in range, including the the fresh food defrost thermistor, according to the computer. The pantry UI is on. Ohmed the defrost thermistor from the board. Shows 8,780 ohms, which is expected at near freezing temperatures.Steamed away the ice build up and Found the defrost thermistor had Come loose and slide down to the right. Secured it in place with 2 new zip ties. It is tight.Collected $215.65 on check number 23139"
REFRIGERATOR WHIRLPOOL GI6FDRXXY07 "Ms pic.Jumpered the T and H terminals and saw the icemaker motor is continuing to rotate past the water fill stop. Observed it rotate 4 cycles. Needs a new icemaker w10882923 from truck stock.Estimate of$302.64 was approved.Replaced then icemaker. It rested good, filling with water and stopped rotating.Advised to allow 24-30 hours to get cold enough to start make ice on a regular basis.Collected charges of $302.64 on check Number 8158.; used 1 W10882923 (ICE MAKER) from stock"
MICROWAVE WHIRLPOOL WMH75021HV0 "M and S pics.The choke inside the door is lose and the customer has collected broken p,attic pieces that have fallen out. Said An F2-E1 code has displayed since. That indicates Stuck key and replacing the touch panel.would need a complete new Black Stainless Steel door assembly, W11186046 from PF.Estimate for the repair is $450.81. Customer declined repair and Will replace the unit. Collected $109.00 on card approval number 3307340137."
REFRIGERATOR KITCHEN AID KRSC503ESS01 Replaced the icemaker and tested. It found the home position in test 44 and filled with water for about 7 seconds In test 45.Al charges previously paid
M/W OTR WHIRLPOOL WMH32519CS1 "M and S pics.Bought a builders model. Microwave was quiet for 7 months, then started making an intermittent buzzing noise, but not a deep buzzing noise. Technician suspects intermittent board relay noise. It is not the variable fan speed noise today, but tech has heard that change to a louder noise in other models like this and suspects that is the issue.Ordering the control board WPW10729328. At DVH.Return Friday 8-14-20.; ordrng 1 WPW10729328 (ELECTRONIC CONTROL BOARD)"
DISHWASHER WHIRLPOOL WDT720PADM2 Please bill customer Decline estimated for now would need ui n board water or some kind of liquid came from counter top to burn ui and board out...customer will get new one due to repair cost..quote 85.90+parts+shipping..
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Order pump, quoted 85.90+plus shipping, customer paid trip 109.00....customer owe us 178.07...when job is completed..; ordrng 1 W10876537 (PUMP)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Found unit not defrosting. Checked heater and bimetal ok. Checked harness to control ok. Needs control. Defrosted evap. Quoted 134.95 for labor. ; ordrng 1 W10873791 (ICE MAKER ) and 1 W11089236 (CONTROL), used 1 Ship (Shipping/Handling) from stock"
DRYER WHIRLPOOL WED5620HW1 "Dryer ,,checked dryer operation ,,dryer wont start no display on control panel ,,dryer has 240v to dryer and voltage to control board ,,dc voltage to control panel ,control panel is bad ,,ordering new control panel and control board in case ,; ordrng 1 W11378949 (CONSOLE) and 1 W11388040 (CONTROL)"
REFRIGERATOR WHIRLPOOL GD5SHAXNS01 "Repacked the icemaker and optical sensor. The icemaker tests good, filling with water. Replaced the water filter and ran the air from the system. Took a picture of old dried residue at the end of the paddle, indicating at one time there was leaking from the dispenser.With a new filter it leaks. Installed the old filter and it leaked less, but still some. Called the customer and he wants to leave in the old filter and monitor it before deciding if a new valve is needed. Tech left paper towels in the drip tray.Office to calculate the total withOut the water filter, then bill to the card on file.; ordrng 1 SEEPVR,RECALCULATE (AND RUN CARD)"
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Ms pic.The water dropped down from the icemaker, into the ice bin, expanded and put a hole in the bottom of the ice bin holder. Ran diagnostics. In test 36 the icemaker fan tests good as does the thermistor in test 37. In test 56 fault code E2 displayed, indicating the motor did not find the home position. This was confirmed in test 57 when the harvest cycle was not completed.Would want a new icemaker wpw10764668 and gave a estimate for the ice container assembly wpw10347093. Container at PF. With the ice container the estimate was $531.48 and without it was $394.85. Customer to repair the icemaker now. Collected charges of $384.85 on card approval number 3232940986.Return Wednesday 6-24-20.; ordrng 1 SHIPPING and 1 WPW10764668 (ice maker)"
REFRIGERATOR MAYTAG MFW2055DRM01 replaced parts
MICROWAVE WHIRLPOOL KBHS109SSS03 "Ms pic.Power cycled thee unit and it heated well. Removed the user interface and checked the wire connections. All were tight and no worse looked kinked or pinched. Removed and reconnected the communications ribbon from the User Interface board and the touch keypad and the wire connections from the UI from the electronic control board.Tested good aGain and heated well. Then tech sheet advises replacing the user interface first and the appliance manager second, if it still acts up.Customer is going to test the unit further. If thenF6-E0 code shows again they will call and want to replace the WPW10466824 User interface and the WPW10318151 at the same time. The UI is eta tba and the microwave appliance manager is currently on back order until August.Collected $109.00 today on card approval number 3238149581."
REFRIGERATOR KITCHENAID KRFF507HPS00 Ms Pic.The back led on the top left side of the fresh food section is out. Tech has a white trim 5083 but the customer wants the matching W11462342 LED that has an eta estimated for early July.Also leveled the unit so the bottom pantry drawer does not roll forward when the doors are opened.; ordrng 1 W11462342 (CHROME LED)
GAS DRYER MAYTAG LDG9804AAE "Dryer ..checked dryer operation ,,dryer is not heating good ,short cycling .checked and found vent plugged ,birds nest stuck in vent ,cleaned birds nest from vent pipe ,all heating good mow ,."
RANGE WHIRLPOOL WFG515S0ES1 Replaced clock all test good had 120 volts to old pcb no operation at all.
M/W OTR WHIRLPOOL WMH31017HW2 Replaced thermostat test good.
REFRIGERATOR KITCHENAID KFCP22EXMP5 "Ms pic.Unit leaked periodically over 1 year ago,then it stopped. Now it is back and leaking daily. Unit has. A frozen evaporator drain hole. Needs p trap drain kit W10619951 from truck stock.Steamed away the ice blockage and the ice under the drawer then installed the trap kit. Tests good. Also tightened loose freezer door handle set screws.; used 1 W10619951 (P TRAP KIT) from stock"
REFRIGERATOR KITCHENAID KRFC704FPS03 Ms pic.In test 120 the icemaker assed all tests. Found the icemaker fill tube heater is bad. Needs the fill tube heater W11366500 from Marcone.Return Monday 6-29-20.; ordrng 1 W11366500 (FILL TUBE ASSM / HEATER)
RANGE MAYTAG MGR6600FZ1 Replaced hinge door opening and closing properly now.