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for Golden Valley, MN
John - Golden Valley, MN
Very good competent service
Ferguson - Golden Valley, MN
Good service. Always friendly
Larry - Golden Valley, MN
Ellen - Golden Valley, MN
Japes - Golden Valley, MN
The estimate was accurate. The technician was on time and knowledgeable. The repair was priced at roughly half of the stove price when new.
WASHER WHIRLPOOL WTW4950HW1 Installed he new valve. Calibrated it and tested all working great.
REFRIGERATOR KITCHENAID KRFC704FPS01 "Per customer, seeing frost under evap cover in fresh food. Newer style unit with heater. Found that putting unit diagnostics is not turning off compressor. All outputs should be off in diagnostics. Could be caused by any of the control boards. Ordering main control, user interface and Orion board. Ordering parts to customer. Return 5/6 to install. ; ordrng 1 W11114721 (CONTROL GF2) and 1 W11330486 (USER INTERFACE) and 1 W11336586 (ORION)"
MICRO/OVEN WHIRLPOOL WOC97EC0HZ02 Installed console ordered. Set up console. Ran bake 350 and tested microwave. All tested ok
WASHER WHIRLPOOL LBR4132JQ1 Customer complaint no fill on hot and no spin. Found the hot water was shut off then filled with no issues. Coupler was broken. Installed new coupler and now spinning with no issues and all checks ok.; used 1 285753A (COUPLER) from stock
REFRIGERATOR KITCHEN AID KTRC22EKWH00 "Drain line frozen in freezer, cleared ice from drain. Advised to monitor, any leaking should stop within 48 hours."
RANGE KITCHEN AID KSEG700EWH0 Please bill customer install fan cooling check over unit tested out good..
REFRIGERATOR WHIRLPOOL KRFC704FSS01 "Power fridge on in warehouse and found ui control set to showroom mode . Change to normal operating settings and waited for unit to turn on but would not . Pull back panels and check connectors and verify good. Power unit on and run diagnostics and was able to verify all components work . Power cycle again and not system turned on and is cooling . Warehouse manager will leave plugged in and verify whether unit is cooling ok or not. If still a issue office should order ui control w11330486, rear control w11114721"
REFRIGERATOR KITCHENAID KRFC300ESS03 Check fridge over for no power to ui control and not cooling . Found main power plug connector on high voltage control board loose and when removing back panel fridge turned on. Reseat connector and compressor is now running and ui is functioning. Allow fridge to cool for 24hrs before stocking with food.
REFRIGERATOR KITCHENAID KRFF305ESS00 Installed new fresh food door and freezer door.
REFRIGERATOR KITCHEN AID KTRP21KLWH01 "Older wide top mount, door overloaded causing door to sag, not sealing in corner, warm humid lately causing moisture to condense in fridge, fridge in garage, inst cust to take most stuff out of door, siliconed corner to help, may still have issues with unit being in garage and hot humid weather continues, office to bill trip"
DISHWASHER WHIRLPOOL WDT720PADW2 "7-1 replace sump, run test cycle, ok; used 1 WPW10671941 (SUMP) from stock"
DISHWASHER KITCHEN AID KDTE104DSS0 Install motor sump checked over unit tested out good no code no leaks customer to close garage by phone after 3 mins from me leaving..
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Found oil on right side of evap will need new evap. Office to contact and schedule return visit allow extra time for system job; ordrng 1 W10143759 (drier (service)) and 1 W10836706 (evaporator)
RANGE WHIRLPOOL WFE515S0ES1 "Found broken hinge, replaced hinge, unit working ok"
DRYER WHIRLPOOL GEW9200LW1 "Unit not heating, found open element, needs new element, quoted 85.95 for labor ; ordrng 1 WP3387747 (element)"
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Found system leak. Need to order compressor evap and drier all at whirlpool customer scheduled for Friday ; ordrng 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator) and 1 WPW10507886 (compressor)
RANGE WHIRLPOOL KSEG700EWH0 Verified the unit had 4 codes on it for the f8e0 error. Installed new cooling fan and cleared the codes. Verified with a 350 bake and all checks out ok and is working correctly. Office to bill.
RANGE KITCHEN AID KSEG700EWH0 Installed new keypad in the unit and verified the repair with a 350 degree bake test since they said it liked to go off while they are using it. All checks out ok and is working correctly with no further issues.
DRYER WHIRLPOOL WED75HEFW1 They had called and canceled this appointment the same day it was scheduled.
DISHWASHER MAYTAG MDB5601AWW "Replace latch, test ok"
GAS RANGE WHIRLPOOL WGG745S0FS02 Bake relay on the board stuck. Gave code for f6e1 runaway temp. Relay was no longer stuck and was testing ok today but will replace board for safety. Customer also getting issue with breaker tripping a little while after starting the lower oven if upper over has been on. Unable to duplicate this but will replace upper ignitor in case damaged from the high temperatures.; ordrng 1 W10878844 (cntrl-elec) and 1 WP7432P143-60 (igniter- b)
GAS RANGE WHIRLPOOL WGG745S0FS02 Installed new control and new upper oven ignitor. After installing parts verified the repair with a 350 bake. All checks ok. Unit is cycling correctly and no other issues found.
WASHER WHIRLPOOL WFW75HEFW0 "Customer said the issue started when she had a load not spin out. Found that the settings on normal had been set to no spin which is why the time dropped down and load wouldn’t spin out. Talked with customer about how the last cycle setting will always be saved so won’t correct itself if settings get off and if times are different, may need to check the cycle settings. Set the normal back to high speed spin which brought the time back to the expected 47 minutes. All checks ok and no error codes."
REFRIGERATOR KITCHENAID KRFC300ESS01 Install freezer door do to upper liner lip warped down ward and was not contacting freezer inner door switch. Test icemaker with new door and verify now working properly.
DISHWASHER KITCHEN AID KDTE104DSS0 "When testing before parts unit was functioning correctly and went through a diagnostic test with no errors and both spray arms spinning. Could be an intermittent issue going on with the control that was occurring last time so installed new UI and control. Tested once again and all checks ok, both spray arms are rotating and no errors.; used 1 Ship (Shipping/Handling) from stock"
DISHWASHER KITCHEN AID KUDS30IXBT0 "4-3, 6-2, 6-1, 2-1, Found, ui non responsive intermittently, multiple lights stay on , motor intermittently off and on, upper rack adjuster needs to be replaced as well, customer declined estimate, do no order parts, pvr ESTIMATEONLY ; ordrng 1 DONOTORDERPARTS and 1 ESTIMATEONLY and 1 W10712394 (adjuster) and 1 WPW10500173 (panel-cntl) and 1 WPW10780877 (pump&motor)"
DRYER WHIRLPOOL JNJWJEC "Completed conversions for both dryers, TK to bill out"
REFRIGERATOR WHIRLPOOL WRS342FIAM02 Install new filter housing do to broken door slide that grips the filter and ejects it.New house works properly and no issues pulling filter out.
RANGE WHIRLPOOL WGG745S0FS02 "Adjusted front left burner which wasn’t staying lit on low and now it is, all other burners ok, also fixed burner shield on upper oven, unit now functioning okay"
WASHER WHIRLPOOL WTW7300DW2 "Found error codes for unbalanced load and overloaded. Found OEM drain hose connected to a non OEM black rubber hose that can pinch. Advised customer to change to a rigged plastic drain hose extension. Ran a manual high speed spin test and an auto test. All tested ok. Advised Cust on cycle selection, detergent use, load size and type"