"Previous visit had power to motor not washing. On arrival ran diagnostic cycle wash motor not coming on. Checked continuity of both motor wires individually both have continuity of .2 ohms, right in range. Connected and tested for power to motor at the board getting 120 volts to motor and now motor is running. Called techline checked if nuetral from board to ground had trace voltage, tested good. Wash motor runs on a triac system with drain motor and valve. If ohm readings are out of range can affect operation. At the board through harness both draIn motor and valve ohm readings are far out of range. Checked those components individually and got the same reading. Techline also stated out of range components could also corrupt the board. Would need to replace the drain motor and water valve. If there was still an issue would also need to replace the the board. Valve WPW10327249 56.81, Drain motor WPW10348269 68.41, Shipping 15.00. Total to replace valve and drain motor would be 140.22. If the board had been corrupted would be additionally 202.49 for the board plus tax. Total if all three are replaced is 342.71. SR 7734169371. Customer will think about and get back to us if they choose to proceed with repair."

Installed parts. Advised cust.

Good water pressure from water fill. In harvest not hearing water valve come on. Tested harvest while checking voltage at water valve. When should have been getting 120 volts was measuring mill a volts. Ordering new ice maker. ; ordrng 1 W10884390 (Ice maker)

"RC 38 degrees, FC -2 degrees, ice box temp below freezing. Pic taken of ice tray. Tray full of frozen water. Sounds like it had been trying to harvest but now is one solid block. Water line to icemaker also currently frozen now. Let customer know will need fc empty to get to water valve. Will have to use steamer, allow two job slots. ; ordrng 1 W11535162 (Dual valve) and 1 W11557001 (Icemaker)"

Replaced user interface tested on normal cycle. Advancing into the spin cycle test good.