Replace lid strike do to broken off and clear fault codes and test lid latch.; used 1 W11457841 (Strike) from stock

Install new control board per tech line recommendation do to water temps issues per customer. Instruct customer to do some loads and if there was any issue with control software then new control will fix that.

"SR#7736264611Check washer over for temp issues during soak feature it when set to hot will Sporadically put cold instead of hot. Call Tech. line spoke to Derek about issue and was informed that on the new models they do not use a thermistor on the water inlet valves any longer, and that most likely the main control is malfunctioning and not putting in hot water when set to hot. Tech line recommends replacing main control board. Ordering part and need office to reschedule with customer.; ordrng 1 W11513246 (Control)"

Check dryer over for issue with not turning on and rotating the drum. Found fault code f4e3 indicating poor air flow. Unit is hooked up to internal box in basement. Pull front panel and ohm out thermo fuse and found it open. Replace fuse and test dryer and unit is now heating.; used 1 WP3392519 (Thermo fuse) from stock

Check washer over for issue with not spinning out water and I found a faulty lid switch. Replace with one from truck stock and ran calibration cycle and a full test cycle and verify washer is now functioning properly.; used 1 W11307244 (Lid switch) from stock