"Found plugged defrost drain. Found fan cover missing. Found valve leaking. Ordering parts. Cleared drain. Cleared ice buildup, advised cust. ; ordrng 1 WPW10175909 (Cover) and 1 WP12544124 (Valve) and 1 W10619951 (Ptrap), used 1 W10157765 (Diverter) from stock"

"Found machine with standing water. Tested drain pump, not draining. Manually drained water and checked under machine, found a broken wire. Repaired wire and tested machine, functioning properly. Ran machine through diagnostics cycle, completed cycle with no errors"

Cust canceled at door. Said she called into cancel.

Found mag noisy. Ordering part. Advised cust. Ship part to tech. ; ordrng 1 W11402082 (Magnetron) and 1 Shiptotech (Ship to tech)

"Unit has stuck key code. Checked harness ok. Checked control, cleared code. Needs panel. Part is covered under part warranty. Quoted cust. Part is xpart. Please follow up with cust regarding return appointment and part avail ; O-emld tckt"