Appliance Repair in Lake City

"After previous visit customer let unit run to see if there was a change in ice production. Customer is now getting no ice.Tested, comp is not starting and found comp is not getting power from control. Replaced control with part previously sent.Comp is now turning on after re assembly. After some observation watching water pour over Evap, for about 15-20 minutes. Evap showed no signs of frosting over or ice. Unit seems to keep cycling (filling, running water over Evap, draining & repeat) Even after replacing main control.Will recommend replacing ui control & having SS tech out as well to do a pressure check on system. ; ordrng 1 W11176270 (Ui), used 1 W1134363 (Control.) from stock"

Customer had unit off when arrived. Said it will have a single beep every 3-5 minutes. Also poor ice quality.Turned unit on and let run but could not recreate beeping issue or any ice production issues. Spoke to TL. Case# 25118367. they recommend power cycling & letting unit run to see if issue arises again.Gave customer card for now & he will try to get video recording or pictures of beeping & ice production issues.

"Installed control, calibrated & tested. Also started normal cycle to check for normal operation. All components check good"

"Customer has used twice & now she cant get it started. No codes stored in history, ran test cycle in diag. All components in test cycle checked good.Calibrated machine & entered manual test mode. All components performed as designed. Backed out of diag and ran normal cycle. Unit filled & is sensing but after filling & getting to agitate the unit will agitate back & forth twice then stop & will just sit & do nothingSpoke to TL Case#24974682. Will need to order control & return for install. ; ordrng 1 W11603810 (Control) and 1 Sendtotech (Send to tech)"

Installed valve & tested. It is now dispensing & filling icemaker quietly now.

"Installed control & tested. Unit is working as designed. After closer inspection I found k6 relay had shorted out, partially melted & closing the circuit. Which was responsible for cooling fan. All checks good now."

"When customer is using dispenser for water or when icemaker fill there is a very loud vibration noise coming from back of unit.Also customer has noticed frost in freezer on the left side & water pooling on top of freezer door gasket.Vibration from rear of unit is caused by dual water valve solenoid.Frost in FC is caused by left side track gear being off by a tooth. Which has caused door gasket to not fully seal to frame.Water on top of FC door gasket is caused by air escaping behind gasket and moisture build up on gasket.Adjusted track gear so now door is closing and sealing properly. Used seal under freezer door gasket to resolve moisture build up issue.Will need to order water valve & return for install. ; ordrng 1 W11548535 (Dual valve.), used 2 W11159728 (Gasket.) from stock"

"A couple of weeks ago customer had experienced low baking temps in 30 oven, she had adjusted temp through setting for better performance & after another bake cycle the food had gotten done quicker, customer shut off and left. When she came back the house smelled like burning electrical & said some fan was running so she shut off at breaker.Pulled unit out & inspected terminals & parts of harness that were visible but found nothing other than some car marks from previous issue in 2017. In diagnostics can see a f6e0 communications code stored in history.Removed kick both controls and immediately smelled burning. Harness for both controls look good visually. Recommend customer replace both controls.Office order parts will need to return for install. TL Case#24656629. SAFETY case#24586327 customer ; ordrng 2 W10852104 (Control.)s and 1 Ship (Ship)"

"In diagnostics test 3 the freezer evaporator fan is making a noise at start Up and intermittently thereafter. The frost pattern indicated the freezer drawer may have been left open, or there could be a microwave leak between the gasket and the cabinet.I heat treated the gasket and found SP W11610345 addresses a noise too. I repositioned the Capillary tubing as described. Also advised the customer not put anything thick inside the pizza bin area."

"Unit operating as it should door got left open causing frost buildup, and ice to build up around fan. Customer did state that noise dissipated over the last couple days. Did not hear anything out of the normal."