Customer put in new bake element and says it turns on whenever plugged in. Has also seen some flickering on display. Found connector for bake element grounding to chassis and was getting 120 when off. Fixed bent connector and re tested and element is no longer getting 120 when off. And is getting proper 240v when element is on. Display and everything is still working fine no psychical damage to board or connections on element. Collected $109 for service call. Parts for unit are nla.

Customer says when a heavier plate is in the unit the turn table will not spin and can hear a loud noise. Also does it with small item as well every once in awhile could not get unit to recreate noise. Will rec a turn table motor. Noise customer is talking about sounds to be turn table related. Customer new phone# 6122071602 Old number getting shut off. Office order parts and send to tech sa ; ordrng 1 W10642989 (Turn table motor)

Customer payed $109 for service call. $133.85 due upon install for parts and labor. If possible schedule for afternoon Thursday 3/25 or Friday 3/26 any time. Office order lid switch send part to tech. ; ordrng 1 Wpe8318084 (Lid switch assay) and 1 undefined (Shipping)

Installed new jazz board and programmed to code 12. Unit is now running good without any noise from. relay on board.

When arrived pushed cancel button on touch pad and started drain pump and drain pump turn on but sounds stuck. Chopper blade on drain pump has broken off and lodged itself in propellers. Office order parts and reschedule. ; ordrng 1 W11412291 (Drain pump)