Appliance Repair Brooklyn Park Minnesota

Twin Cities Appliance Rated 4.6 out of 5 stars based on 15 customer reviews

We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS1
Near Brooklyn Park, MN 55445
Lukas
Job Details: 08/13/2021
Installed new pump but now it just pulsates. Getting constant 120 into the control. Its either going to be a bad harness or control at this point. Would need to order both if maintenance decides to fix it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Brooklyn Park, MN 55443
Jay
Job Details: 08/11/2021
"Cust getting water running down from icemaker into ice bucket. Cleared out ice, found unit leaning forward. Adjusted leveling legs so unit 5ilted back. Checked icemaker, sitting level in housing. Checked housing with level, now even across and over a half bubble from front to back."
We serviced a
WHIRLPOOL DISPOSAL
Model "JGHIOLK,LL"
Near Brooklyn Park, MN 55443
Duane
Job Details: 08/10/2021
"Was insinkerator, i did free it up for her"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Brooklyn Park, MN 55444
Jay
Job Details: 08/03/2021
Installed mullion and explained to cust why icemaker not working properly. As long as the freezer door is not sealing properly it will affect all other components of the refrigerator. Now just waiting on new door; O-emld tckt
We serviced a
KITCHEN-AID MICROWAVE
Model KMHS120ESS5
Near Brooklyn Park, MN 55443
Lukas
Job Details: 08/03/2021
Open close door error code. Operation tested good after installing a new interlock kit.; used 1 W11244490 (Interlock kir) from stock
Dissatisfied Client
Brooklyn Park, Minnesota
08/23/2021
My recent experience was not at ALL the best. My technician made several moves that are less than the quality of service I expected. My initial issue with the technician was that he entered my house through an open garage and proceeded to call out to me from a partially open door leading into the home. This should have never occurred. As a technician, your first attempt to initiate contact with a client should be to approach their front door and ring the doorbell. After entering, the technician immediately looked at the garage disposal and began repeatedly expressing "I don't work on these garage disposals so you are going to have a problem". Since the homeowner is not the one to determine if the correct technician was dispatched for the issue at hand, this continued commentary was unnecessary and unappreciated. If the technician had an issue, he should have contacted Twin Cities Applicance and/or Whirlpool .. or whoever contracted him to come out to repair the garage disposal. From there, the technician made several attempts to determine what was stopping the disposal from working. He kept saying "YOU DID SOMETHING. YOU DID SOMETHING". While that may VERY well be true ..continuing to repeat this over and over to a homeowner is unprofessional. If he didn't want to do the job, he should have just left. Once he began to notice my frustration, he snapped back .. saying "Hey I'm just trying to be a nice guy". No .. you're not. You are unprofessional and I want you to leave my house. As he continued to complain .. I reached into the drain and pulled out the metal piece that had gotten stuck in the disposal. He then left .. exiting through my garage .. where there were other contractors in the middle of a starting a new project. This was one of the worst experiences I have ever had with a service technician. I am highly disappointed with the quality of service that I received.
Overall Experience
Brooklyn Park, Minnesota
08/20/2021
Fixed the washer right up. Wished it hadn't taken so long to get on the schedule. Not Hung's fault
Overall Experience
Brooklyn Park, Minnesota
03/26/2021
He did his job effectively and efficiently.
Overall Experience
610
Brooklyn Park, Minnesota
04/10/2020
TCA is always top notch
Overall Experience
Andy
Brooklyn Park, Minnesota
04/08/2020
Andy
Overall Experience