Big Lake, Minnesota  /  Sherburne County

Appliance Repair in Big Lake

Factory-trained appliance service for the northwest metro growth edge. Family-run, Minnesota-based, and trusted across the Twin Cities since 1957.

1957
Serving the Twin Cities since
Only one
Whirlpool Factory Certified Care Company in Minnesota
120+
Fast-moving parts stocked on every truck
The local picture

Built for how Big Lake actually lives

Big Lake sits on its namesake lake along Highway 10, a fast-growing commuter city with newer subdivisions spreading from the lake and the rail station.

Big Lake’s newer construction runs current Whirlpool-family appliances, and we cover the area on a routed schedule with parts on the truck.

01
Factory-trained technicians
In-home professionals trained on the latest Whirlpool-family products and procedures.
02
Parts on the truck
Over 120 of the most-used parts stocked, with 95% of the rest delivered within two days.
03
Real appointment windows
A call the day before and a call on the way, if you want one.
04
Nearly 70 years in
A Minnesota family operation serving the Twin Cities since 1957.
Areas we serve in Big Lake
Big LakeMitchell LakeHighway 10 corridorLake Ridge
and surrounding Sherburne County communities
Questions

Before you book

My home is newer construction with current appliances. Do you work on those models?

Yes. Our technicians are factory-trained on the latest Whirlpool-family products, including front-load washers, induction ranges, and French-door refrigerators common in newer builds.

Which brands do you repair?

As Minnesota’s only Whirlpool Factory Certified Care Company, we specialize in Whirlpool, Maytag, KitchenAid, Amana, and JennAir: washers, dryers, dishwashers, ranges, microwaves, refrigerators, and freezers.

Do you provide an appointment window and a heads-up before arrival?

Yes. You’ll get a call the day before your appointment and, if you’d like, a call when the technician is on the way, routed with scheduling software to keep arrival windows tight.

Can I get a part without a service call?

Often, yes. Our full-time parts department has over 40 years of experience and can help you get the right part. Give us a call to check availability.

How do I book a repair in Big Lake?

Schedule online any time, call (952) 767-5700, or text (952) 395-6821.

Real jobs, real reviews

Verified Big Lake service history

Everything below is pulled from actual repair calls in Big Lake and the surrounding area. The jobs and customer ratings are tracked and published by Twin Cities Appliance Service, including negative feedback, so you see the complete and unfiltered picture before you book.

Appliance Repair Big Lake Minnesota

Twin Cities Appliance Service Center Inc Rated 4.9 out of 5 stars based on 42 customer reviews

We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Big Lake, Minnesota 55309
Jon W
Job Details: 08/18/2026
"The cabinet is broken at the base. This caused damage to rear panel,legs, and tub ring. Ordering cabinet,legs,rear panel, tub ring, and suspension. Send parts to customer. Two techs on return. Office to set up,return date.; ordrng 1 W10596395 (Cabinet) and 1 W11213957 (Legs) and 1 W11486091 (Rear panel) and 1 W11550886 (Tub ring) and 1 W11217817 (Suspension)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Big Lake, Minnesota 55309
Jon W
Job Details: 08/18/2026
"Installed parts. Ran a quick diagnostics cycle, everything is working, and no leaks."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Big Lake, Minnesota 55309
Michael H
Job Details: 08/14/2026
Element has no continuity. Replaced element and tested unit with no issues.; used 1 WP3387747 (Heating element) from stock
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED6150PB0
Near Big Lake, Minnesota 55309
Jon W
Job Details: 08/14/2026
Installed door catch. Customer still owes $215.00
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Big Lake, Minnesota 55309
Jon W
Job Details: 08/12/2026
"Debris must be built up in the basket. The gearcase is starting to grind. Ordering basket,gearcase,clutch, and belt. Send parts to customer.; ordrng 1 W11513244 (Drum) and 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Clutch)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Big Lake, Minnesota 55309
Michael H
Job Details: 08/10/2026
"Replaced drain pump. Ran diagnostic cycle with no leaks and no errors. Customer states issue was intermittent, if issue returns could be board (W11687817) or harness (W11568984)."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Big Lake, Minnesota 55309
Jon W
Job Details: 08/06/2026
"Error code f9 e1, long drain. I turned the drain pump on in diagnostics, its working. Customer says it doesnt always drain. Ordering drain pump. Send part to customer.; ordrng 1 W11396717 (Drain pump)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Big Lake, Minnesota 55309
Jon W
Job Details: 08/06/2026
"Installed parts. Ran a calibration. Next a quick diagnostics cycle, everything is working, and no leaks."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Big Lake, Minnesota 55309
Michael H
Job Details: 08/05/2026
"Dryer making scratching noise after running for ~10 mins. Blower wheel damaged, replaced wheel (WP697772). Tested unit with no unusual noises.; used 1 WP697772 (Blower wheel) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Big Lake, Minnesota 55309
Jon W
Job Details: 08/04/2026
"The gearcase is grinding. Ordering gearcase,clutch, and belt. Send parts to customer ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Clutch) and 1 W11239857 (Belt)"
Jon Voss
Big Lake, Minnesota
WHIRLPOOL DRYER ELECTRIC
WED6150PB0
08/19/2026
Dave F
Big Lake, Minnesota
WHIRLPOOL REFRIGERATOR
WRF560SEHZ03
Twin Cities Appliance Service is awesome and Lukas did a fantastic job. Showed up promptly, immediately understood the problem, and got the refrigerator up and running quickly.
08/05/2026
Mark
Big Lake, Minnesota
MAYTAG WASHER
MTW6200RR0
Install went quick, and he tested it before he left. Thanks.
04/08/2026
Mike & Joni
Big Lake, Minnesota
MAYTAG WASHER
MHW5630MBK0
Excellent service!
02/26/2026
Nancy
Big Lake, Minnesota
KITCHEN AID RANGE
KSDG950ESS1
Great service. Very competent. Brought the part that was needed. Very efficient and would highly recommend this service. Thank you.
11/15/2025
Big Lake, Minnesota
WHIRLPOOL WASHER
MVW4505MW2
10/29/2025
Xai
Big Lake, Minnesota
WHIRLPOOL REFRIGERATOR
WRF535SWHZ03
Lukas came prepared and got my fridge up and running. He had a panel on hand so we didn’t have to wait a week to get our fridge repair. Being without a fridge was hard, so we’re thankful for his wonderful service. Fast and efficient.
07/26/2025
Susan Nemerov
Big Lake, Minnesota
MAYTAG DRYER
MEDC400VW0
06/25/2025
Jordan P
Big Lake, Minnesota
WHIRLPOOL DISHWASHER
WDP730HAMZ0
Jon was very friendly, very easy to chat with, and got the job done quickly with no mess, no issues! 100% would recommend him to anyone looking for help! Thank you so much Jon!
05/13/2025
None
Big Lake, Minnesota
JENN-AIR RANGE
JDS9860AAP
Behaved in a professional manner and got the job done
04/18/2025

Need an appliance fixed in Big Lake?

Factory-certified service, real appointment windows, parts on the truck.

Schedule Service Call (952) 767-5700