"Found bad sump assy, 7-1 error, pulled out on mat and replaced assy, reinstalled and checked for leaks under and at connections under sink, no leaks found, ran diagnostics through ok no leaks all functions ok"

"Doors no aligned, I adjusted the hinges and adjusted unit back so doors close but left side doesnt stay open due to tension on hoses and wires. Ordering hinge kit for this, part backordered office to follow up ; ordrng 1 W11820067 (Hinge)"

"Installed new sump assy, motor is running but water isnt spraying, diverter motor just constantly ticking, sump sent out bad, needs new sump ; ordrng 1 W11613480RP (Sump)"

"Adjusted doors, to meet level left to right, Inst cust freezer door sucks in more due to negative pressure of the freezer compartment, this is normal, I did put some permagum behind the freezer gasket to puff out more, unit functioning okay no leaks"

"Customer is canceling the cycle and restarting it to check the temperature, Inst cust it is not designed for this and will not show the air oven temp, by doing this your restarting the preheat process which is always going to show a much lower temperature as its anticipating to overshoot the desired set temp, digital temp probes and finding an average by taking high and low temperatures and dividing by the number of temps taken will provide an avg temp and calibration can be adjusted off of this, we recommend 3 high and 3 low temps, I performed calibration at 350 degrees lower oven was about 10 degrees hot but left the adjustment alone per customer request, upper oven was 15 degrees hot also left this alone per customer request, temp fluctuations were +-10degrees in lower oven and +-30degrees upper oven, found 10-15min recovery time from door being opened in both units, recommend cust give unit another 10-15min after unit is preheated before putting in food for best results unit operating as designed"