Customer experiencing water leaking from the washer drain hose. Washer drain hose has defect causing leak when draining pic taken. Washer located on second floor. Defect in hose causing leak pic taken of water damage that ocured on first floor ceiling directly below where washer sits on second floor. Customer has temporary hose on now and has worked without issue. Will need new drain hose. Customer okay to put on new drain hose. Whirlpool Contact number 866-698-2538; ordrng 1 W11244231 (Drain hose)

Water leaking from tub seal. Splutch teach rubbing and black dust from belt ware around cover and splutch. Will need new gearcase splutch and belt. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch) and 1 WPW10006384 (Belt)

Replaced ui and console all test good.

Replaced blower wheel all test good.; ordrng 1 Ship

Replaced hinges. Tested operation all test good while out. Tight fit with installation. Finding when installed has same issues. There is a slight that sits higher on front cabinet wood that could be causing microwave to be only supported in front. When outside of cabinet or not pushed in fully all test good. Let them know would want to fix install issues.