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for Zimmerman, MN
Douglas - Zimmerman, MN
Andrew gave great friendly service! However My Whirlpool Electric Range is running HOT and still does not cook food evenly in the Oven. Was suggested to cook at lower temps and longer times. The Service was fabulous!! The Oven/Range is NOT!!
Doug - Zimmerman, MN
Capstone - Zimmerman, MN
He did well
Yes great service
Mary - Zimmerman, MN
Yes great service Andy was knowledgeable and friendly
Was good. On time. Clean. Issue appears to be resolved
Ryan - Zimmerman, MN
See review title
Joel - Zimmerman, MN
Marvin - Zimmerman, MN
Working with the manufacturer (Kitchen Aid, and you folks) was much better than attempting to 'go thru' the store where we brought our applicances (as we would still be waiting for store's service people to fix our issue). THANK YOU... Marvin Paulson
Steven - Zimmerman, MN
Jeffrey - Zimmerman, MN
Very professional and knew exactly what he was doing. Never a doubt.
Lori - Zimmerman, MN
Lukas was professional, friendly & fixed my dishwasher in a timely manner. I works perfectly!
Great Service. Quick and Efficient.
Aricka - Zimmerman, MN
Found the problem quickly and set a reasonable plan to repair the problem. Clear and open communication. Window of time for arrival was accurate and made it easy for us to plan accordingly with work hours.
DISHWASHER WHIRLPOOL WDTA50SAHV0 "Installed new sump, unit tested ok, no leaks all functions ok"
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Found e2 icemaker error code, customer cleaned out fridge and unit started making ice again, refrigerator temps set to 33 recommended at least 35 as water line could be freezing, but water dispenser is working ok so icemaker should be replaced, customer not happy as they have had issues I the past with the same issue, quoted for icemaker 106.65 for labor, customer paid trip and for filters, customer to call to see if whirlpool will cover repair since they’re have been multiple issues with same thing in the past hold parts order for now; ordrng 1 DONOTORDERPARTS and 1 W11294907 (icemaker)"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Found freezer light and fridge out, needs new freeezer light; ordrng 1 W10695459 (module)"
DISHWASHER WHIRLPOOL WDTA50SAHV0 "4-3,7-1 need new sump, paid in full; ordrng 1 W11087376 (SUMP)"
WASHER WHIRLPOOL WTW5000DW1 "Installed part, unit tested ok all functions ok"
MICROWAVE KITCHENAID KMHC319ESS4 "Unit has a bad magnetron, not heating, tech needs a second tech to help take down, there is also fingerprints on the inside of glass between door, only way could’ve happened is in the factory as door part was assembled, quoted 97.95 for second tech and 85.95 for labor, to note wall was grouted after microwave was installed but doesn’t look like a problem will not know for sure until we try to take unit down , Andy has mag on truck , customer to call to see if whirlpool will cover repair, unit is 1 1/2 old they are extremely disappointed ; ordrng 1 W11205123 (door/mw)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Installed new damper. Operation tested good.
RANGE WHIRLPOOL WFE525S0HS1 "Found oven running slightly hot, adjusted accordingly, also inst cust on using thicker pans and using higher racks, lower temps for longer time will achieve better results to avoid outside burning and inside not getting done, unit operating as designed"
DISHWASHER MAYTAG MDB4949SDZ0 "Turn switch on at sink, test ok"
WASHER MAYTAG MVWB765FC3 "Found loose bolt on rotor, fixed this, recalibrated and unit tested ok, no leaks"
WASHER MAYTAG MVWC565FW1 "Installed new control, ran diagnostics through ok, all functions ok"
OVEN WHIRLPOOL WFG505M0BS3 "Installed door, unit tested ok, all functions ok"
WASHER MAYTAG MVWC565FW1 "Unit getting 120v not turning on, needs new control ; ordrng 1 W11162438 (cntrl-elec)"
DRYER WHIRLPOOL NGD4655EW "Gas line rattling on dryer behind unit, gave customer solutions for this, slightly pulled out and stopped, unit is working ok"
OVEN WHIRLPOOL WFG505M0BS3 "Trim not sticking to door, needs new door front and trim, gap is supposed to be there though, backordered office to follow up; ordrng 1 W11105139 (brkt-glass) and 1 W11176456 (glass-door)"
DISHWASHER WHIRLPOOL WDF520PADM7 "No error codes, ran diagnostics through ok, inst customer using rinse aid and using 4 hr delay to kick door open when still warm , as unit cools condensation more of a problem, unit operating as designed"
DISHWASHER WHIRLPOOL WDT730PAHV0 "Replace parts, run test cycle, ok"
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Thermistor sent out was defrost thermistor, installed gasket and controls, unit working ok, if recall send out WPW10276647"
DISHWASHER WHIRLPOOL WDF520PADM7 "4-3, found no motor movement, needs new sump and control; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)"
RANGE WHIRLPOOL WFE975H0HZ1 "Bake element not coming on, struggling to preheat, broil ok, convection ok, bake element tested ok, needs new control ; ordrng 1 W11165552 (cntrl-elec)"
REFRIGERATOR MAYTAG MSS26C6MFW01 "Customer said unit just quit cooling, Found cooling turned off, pulled unit out, turned on cooling, compressor running good, pushed back opened evap cover found evap frosting good, unit is cooling, inst cust to watch unit and make sure it cools down fully, if does likely cooling was accidentally turned off or control issue, quoted customer for control repair, 85.95 for labor ; ordrng 1 DONOTORDERPARTS and 1 ESTIMATE and 1 W11035841 (cntrl-elec) and 1 W11125431 (cntrl-elec)"
OVEN WHIRLPOOL WFG505M0BS3 Installed new outer door glass.
DISHWASHER WHIRLPOOL WDF520PADM7 "Replace sump, run test cycle, ok"
RANGE WHIRLPOOL WEG745H0FS0 "Found lower panel not sitting flush, Installed parts and adjusted clips, unit now ok"
RANGE WHIRLPOOL WEG750H0HZ0 "Installed new panel, unit tested ok, all functions ok"
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Freezing food on every shelf and in every crisper drawer. Temps in the drawers were all the way down to 24. Per tech line since all thermistors checked good in diagnostics we need to go after the controls and thermistor. I am also ordering the chute gasket as it looks like there is a small gap where cold air could be escaping.File# 7727088761; ordrng 1 W10316760 (thermistor) and 1 W11043763 (cntrl-elec) and 1 W11284720 (panel-ui) and 1 WPW10287601 (seal)
DISHWASHER WHIRLPOOL WDT730PAHV0 Wrong part ordered; ordrng 1 W11368911 (HOUSING UI)
COOKTOP KITCHENAID KCGS556ESS01 "Unit working good today, found burner caps off slightly, this can cause this issue, all burners ok"
WASHER WHIRLPOOL WASHER "Unit is fridgedaire, customer will need to contact warranty provider for a provider, we do not service that brand"
DRYER AMANA NGD4655EW2 "Replace parts, test ok; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY) from stock"