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for Wayzata, MN
Jim - Wayzata, MN
Excellent service experience
Eric - Wayzata, MN
Valerie - Wayzata, MN
Great job, on time and very professional
Valerie - Wayzata, MN
Communication was great. Arrived when they said they were going to be here. Very professional and knowledgeable
Fixed my problem
Sean - Wayzata, MN
Ryan came out to adjust the fan on my oven. He knew exactly what to do, was completed in a few minutes and the problem is solved.
Need to have someone come back
Sean - Wayzata, MN
I wasn’t there, but we need to have another tech come out and tweak some of the work that Josh did, so not great.
Andrew was very knowledgeable and did a great job.
Roger - Wayzata, MN
Andrew was on time, fixed our appliance and left without any mess left behind.
Easy to work with professional
James - Wayzata, MN
I appreciate the system you have setup. It's efficient, and not cumbersome.
Laura - Wayzata, MN
Josh was very helpful. Great attitude.
Peter/cindy - Wayzata, MN
They were very good at fixing the problem, promptness and friendly! Dryer still under warranty so I cannot rate the price of the service.
WASHER MAYTAG MHW8100BW0 "Testing the dispenser in test mode showed that the dispenser was still dispensing some soap, but not nearly as much as it should have been in the test. Tried cleaning out the nozzle assembly in the dispenser area but the same condition exists indication a partial blockage in the hose and detergent motor assembly. Solution would be replacing the internal dispenser assembly which also replace the motor and internal lines for the soap dispensing motor. Office to contact for approval and rescheduling.; ordrng 1 W10842325 (dispenser), used 1 Ship (Shipping/Handling) from stock"
OVEN WHIRLPOOL GBS277PDQ7 Ohmed out the oven temp sensor from the board and that checked ok. Ran a 350 bake test and couldn’t get the error to come back up within about 20 minutes of running. Most likely would be a stuck relay on the board that is causing a runaway temp. Control for the unit is $410.
DISHWASHER WHIRLPOOL WDF330PAHB2 No error code and unit went through diagnostic with no issues and heater is working. No rinse aid being used. Left samples of rinse aid and left note about rinse aid and running tap before starting the unit to make sure it has hot water.
DRYER WHIRLPOOL WGD92HEFW1 Door was not reversed correctly so the rubber seal on the door wasn’t making contact with the frame on the whole upper half. Corrected the door reversal and ran vent test. Unit tested good all dryers. Also checked heat cycle and heat cycling correctly with no issues. All checks ok.
RANGE KITCHEN AID KSGB900ESS1 Unit sparking out harness somewhere instead of at igniter checked to make sure igniter and burner scews were tight for proper grounding will need new harness ordered; ordrng 1 W11198972 (HARNESS)
DRYER WHIRLPOOL GGW9250PL3 Homeowner stated their cleaning person thought they may have smelled gas when opening dryer door when not in use homeowner has not smelled it checked unit today with gas detector and meter did not pick anything up unit heating fine
RANGE KITCHEN AID KSGB900ESS1 "Installed new bake/broil ignitor harness. Tested with 350 bake shutting unit on and off a bunch. Ignitor lit every time on the first try. No other issues noted, all checks ok."
MICRO/OVEN JENNAIR n/a Installed new magnetron in the unit. After reassembling ran through test and unit is heating once again with no issues.; used 1 Ship (Shipping/Handling) from stock
REFRIGERATOR WHIRLPOOL WRF540CWHV00 Installed door and tested
DRYER MAYTAG MED6630HC0 Installed door and tested door now shuts properly
ICEMAKER KITCHENAID KUIC15POZP1 Installed thermistor unit running when left give 24 to 36 hrs for ice
OVEN WHIRLPOOL WOS72EC7HS01 "Oven taking incredibly long time to preheat, 30 min unit only to 250, Found f9e0 error code, need to take unit out and check wiring upon return, ordering control and element just Incase; ordrng 1 W11261165 (CONTROL) and 1 WPW10546517 (elmnt-bake)"
MICROWAVE WHIRLPOOL WMH78019HZ0 Installed door and tested
DISHWASHER KITCHENAID KDTM354DSS5 Knock out plug still in disposal. Removed plug all test ok unit now draining
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Went over product placement in unit make sure to put fruits and veggies in drawers, do not obstruct air inlet vent. Went in diag all checks ok with components adjusted temp offset calibration for ff thermistor give 48 hrs to monitor temps"
ICEMAKER KITCHENAID KUIC15POZP1 Unit making too much ice all passes in control bin thermistor out of range will need thermistor replacement ; ordrng 1 WPW10511923 (thermistor)
DRYER WHIRLPOOL WED75HEFW1 "Hard reset controls. No errors stored in diagnostics, unit working ok now."
OVEN WHIRLPOOL WW27210PU "Checked temps in both ovens, upper oven has more controlled temps swings, within 15 degrees either side of setting, lower oven is about 30 degrees swing either way, recommended running lower oven about 10 degrees over temp."
DOUBLE OVEN WHIRLPOOL WOD51EC7HS01 Clock is running fast and is having to be adjusted every couple weeks. Reset the UI to make sure it matches the model and reset time. Will need to replace the UI for the issue of unit keeping time.; ordrng 1 W11297714 (UI CONSOLE)
REFRIGERATOR KITCHEN-AID KFXS25RYMS4 icemaker failure door gasket tore and mullion sticking needs W10882923 100.57 IM WIW10830274 113.99 seal WIWPW10311757 46.29 mullion pFQuoted 106.65 labor parts tax shipping diag = 497.98 customer paying in full.; ordrng 1 SHIP (SHIP) and 1 W10830274 (gasket-fip) and 1 W10882923 (icemaker) and 1 WPW10311757 (rail-mulln)
RANGE KITCHEN AID KGSS907SSS03 "Unit has lock error and won’t start bake or broil found mouse droppings all over appliance manager and corroding from urine on circuits would need AM board and pan to start could be more going on as dig deeper customer going to speak with wife and get back to us quoted 75.00 labor, 12.00 ship parts tax 106.65 labor = 567.49 as a start WPW10272546, wp9762774"
RANGE KITCHEN AID KSGB900ESS1 "Installed new bake Ignitor, tested operations, heats properly."
DOUBLE OVEN KITCHEN AID KEBS208DSS7 "Hinges in both doors failing, ordering to replace hinges in both doors, parts ship to customer, office to call and reschedule. Payed in full. ; ordrng 4 WP4455524 (hinge-door)s"
DISHWASHER KITCHEN AID KDTM704ESS1 "Ran unit through diagnostics, no leaks until drain line pressurized, can see water leaking out drain line when draining in rear of unit, need to replaced drain line, inst cust not to use; ordrng 1 8269144A (drain hose) and 1 W11084165 (DRAIN)"
ICE MAKER KITCHEN AID KUIS15NRHS5 "Compressor relay on control board burned out, compressor not getting power. Would need to replace the control board to repair. Quoted 130.95 labor to install board. Customer will call if wants repaired."
REFRIGERATOR KITCHEN-AID KFXS25RYMS4 "Installed mullion, right ff door gasket and icemaker all checks and test ok icemaker cycled and filled give 24 to 36 hrs for ice"
MICROWAVE KITCHENAID KMBS104ESS02 "Installed lamp, unit tested ok, all functions ok"
DRYER MAYTAG MED6630HC0 "Order door took all door apart still not closing even try switch door to other side didn’t do any good, hinge is good catch is good strike is good so I’m thinking inner door came bent..; ordrng 1 W11310049 (DOOR)"
DISHWASHER KITCHEN AID KDTM704ESS1 "Pulled out unit, had to disconnect power and water lines in order to get unit fully out, installed new hoses, reinstalled unit, ran diagnostics through ok, no leaks, all functions ok"
DOUBLE OVEN WHIRLPOOL WOD51EC7HS01 Installed new panel set had issue with connection error but once turned Wifi on and off it worked fine called Techline to let them know of issue. All checks out and operating normal now customer to monitor let us know if any issues