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for Waconia, MN
Pamela - Waconia, MN
Great, knows his job, very professional
Dennis - Waconia, MN
Jessi - Waconia, MN
Josh was very efficient and knowledgeable. He was also very friendly which is a plus with kids around. He did a great job!
Todd - Waconia, MN
Great Service and the communication is great
Emily - Waconia, MN
Josh was excellent and had great advice!
Kory - Waconia, MN
Great customer service and knowledge. Couldn’t have asked for a better experience.
Jenny - Waconia, MN
Outstanding service, extremely helpful with everything!
Jeff - Waconia, MN
Michael - Waconia, MN
Very prompt, knowledgeable and friendly!
John - Waconia, MN
Good rep but could not fix my problem
Quick, Respectful, and Efficient
Aaron - Waconia, MN
Amazing and prompt service!
Judith - Waconia, MN
Joshua was prompt, proficient and professional!
Todd - Waconia, MN
It was a great experience I had 100% trust in Josh that he knew what he was doing.
Great Service, fast, and friendly.
Scott - Waconia, MN
Bruce - Waconia, MN
Jillian - Waconia, MN
The technician was courteous and willing to teach me about his experience in the field.
Florian - Waconia, MN
Great service dude! Knowledgeable.
Michael/joanne - Waconia, MN
Great Customer Service
Linda - Waconia, MN
I was so very worried at first about calling out a person to repair our brand new refrigerator. The office kept me informed on when Ryan would arrive. there was no waiting around for 4 - 8 hours because of the window of time. Ryan explained everything that was wrong and what he was going to do to fix it! I now have a brand new working refrigerator! Thank you.
REFRIGERATOR KITCHENAID KBRO36FTX00 "Unit fan and compressor turning on and off relay clicking needs new updated board kit, unit has old style inverter still let know could update inverter while in there with new style. Quoted 135.90 labor, 109.00 diag, 14.00 shipping, parts tax = 845.17 customer paid in full with card; ordrng 1 SHIP (SHIP) and 1 W10629033 (inverter box) and 1 W10801767 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "System leak ice ball forming on evap needs new evap and dye drier, led lights out and needs a freezer handle allow 2 job count ; ordrng 1 W10143759 (drier (service)) and 2 W10695459 (module)s and 1 W10911104 (handle) and 1 WPW10608485 (evaporator)"
WASHER WHIRLPOOL WFW9150WW01 Unit bearings are loud in motor tub bearing getting loose. Tube smells stains are from soap and scum build up in tub advised could do affresh clean cycles back to back
REFRIGERATOR WHIRLPOOL MSS26C6MFB01 Fill tube having issues water is spraying out tried to clear tube helped with spraying but water stream is breaking and hitting icemaker framing need to order new freezer door and ice maker; ordrng 1 LW10839545 (dor-fip) and 1 W10873791 (icemaker)
STACKPAIR WHIRLPOOL WET4027HW0 Installed new parts did scratch the lid a bit but it was built in really tightly. Took a picture of damage. And notified owner. Might have to remove units before service from here on out.
STACKPAIR WHIRLPOOL WET4027HW0 This laundry center needs new lid lock and strike. Office to order the parts. Also needs 2 men and 2 hours to repair. Have to remove dryer to replace lid switch.; ordrng 1 W10837741 (lid strike) and 1 W11176112 (latch)
OVEN KITCHENAID KEBC208KSS02 Installed tod and thermal fuse. Tested and all is working now.; used 1 WP9759242 (TOD) from stock
OVEN KITCHENAID KEBC208KSS02 Installed both fans mUch quieter now. All working great.
WASHER MAYTAG MVWC400XW1 BeArings on the unit are grinding and the wash plate will not come off. Office to call in for approval and reschedule with customer if it gets approved.; ordrng 1 W11132267 (gearcase) and 1 WPW10553968 (washplate)
MICROWAVE WHIRLPOOL WML75011HV1 Installed new mag test ok
REFRIGERATOR KITCHENAID KRSF505ESS00 Starting to warm up 15 and 45 found oil on suction line side of evap where copper aluminum join will need new pan and a drain as well all ss parts are covered drain and pan are not. Customer paid in full for non covered parts; ordrng 1 W10143759 (drier (service)) and 1 W11162078 (pan-drip) and 1 W11409190 (DRAIN) and 1 WPW10643261 (evaporator)
OVEN KITCHENAID KEBC208KSS02 Fans are both going out. The bearings are grinding and need to be replaced. This is going to be. A longer job put a 2 code in it. Collected all but the 106.90 office to order the part.; ordrng 1 WP4455334 (blower) and 1 WPW10016550 (blower)
REFRIGERATOR KITCHENAID KRSF505ESS00 Installed parts held vac charged to factory cooling when left give 24 hrs
REFRIGERATOR AMANA AFI2538AEW Start device failure possible comp issue installed new start device comp started amps check ok unit starting to cool customer going to try doing start device for now advised if stops cooling again would need a compressor replaced; used 1 WPW10189190 (START DEVICE) from stock
OVEN WHIRLPOOL WFG525S0HS1 Tested out igniters and both were lighting right away when unit was started. Decided to test temps and they were off a bit. Calibrated the unit. Was averaging about 380 degrees when set at 350 after 5 cycles up and down. Adjusted it to average 350 degrees after 5 cycles up and down. Was running about 410 to 355. Now running about 375 to 335.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Rust eating away at metal on doors need to order doors also order tube and ice door which is showing eta tba advised to call when doors arrive office to xpart on ice door ; ordrng 1 LW11258439 (FREEZER DOOR) and 1 LW11259517 (dor-fip) and 1 W11163765 (fitting) and 1 W11321482 (DISPENSER)
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Called the tech line for the unit SR#7727094541. Will add the check valve to the lower connection to try to minimize any air getting into the line. Customer says any day after 3pm would work besides tuesdays. Office to call and schedule with customer.; ordrng 1 542638 (grease) and 1 8201815 (connector)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Ran damper, ice maker, fans, and compressor test and couldn’t get any noise out of normal. Customer said it sounded like it did when ice maker running but would do it constantly for an hour or so. Going to have them record noise and try opening freezer door and removing ice bin to see if noise stops to narrow down where it’s coming from."
OVEN WHIRLPOOL WGE745C0FS01 Showed the customer how to remove the bulb. He will replace it.
STACKPAIR WHIRLPOOL WET4027HW0 Needs a new lid lock installed. 2 man job needs to have dryer pulled off the top. ; ordrng 1 W10837741 (lid strike) and 1 W11176112 (latch)
STACKPAIR WHIRLPOOL WET4027HW0 Installed parts and tested. All working good now
DRYER MAYTAG MED6630HW0 Tightened down all of the screws inside the unit. The element was rattling and probably will come back but nothing we can do to stop it. There isn’t.t any padding that won’t burn up from element to stop the vibration.
M/W OTR WHIRLPOOL WMH32519HZ3 Installed the new control and tested. All working great.
WASHER WHIRLPOOL WFW95HEDW0 F3e1 inspected pressure dome and found more build up in dome completely cleaned out wallls of dome put back on checked hose ran diag all tested ok no codes through 3 tests and a normal wash cycle filled to appropriate level and drained fine. Cusotmer to use and let know if comes back if still issue send out acu and a pressure swtich together just in case
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Water supply issue was kinked in back of fridge unkinked now flow is back to normal advised customer need to have supply line replaced
STACKPAIR WHIRLPOOL WET4027HW0 Needs a new control board. W11367652 office to order the part. Customer wants part sent to office check notes for address.; ordrng 1 W11367652 (CONTROL BOARD)
WASHER MAYTAG MHW5630HW0 Instructed on load sorting. Unbalanced load error codes coming up. If loads are too small or they are mixed items this can occur in the unit. Door lock is working fine.
M/W OTR WHIRLPOOL WMH32519HZ3 Control has not yet arrived at the home. Checked e everything over and the control is the issue. It’s delayed on the light.; schdld next appmnt for 12/12 THU !
RANGE WHIRLPOOL WEG750H0HW0 Ran a full test cycle on the unit. Do not smell gas during run time just burning gas as normal. Also temps are running right at set temps with the normal fluctuation between 370 and 330 to average out to 350. Not finding anything wrong with the unit. Could not find any error codes in diagnostics. All seems to be working just fine. Not able to duplicate the issues.
COOKTOP WHIRLPOOL WGE745C0FS01 Installed new cook top on the range. Unit is in warranty and all is working great.