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for Vadnais heights, MN
Why no mask
Marlene - Vadnais Heights, MN
Was very disappointed no mask was worn by tech
He was very nice, but I don’t understand he said all gaskets around oven have a slit in them, then took our new gasket with him. I can not go to Home
Char - Vadnais Heights, MN
Brian - Vadnais Heights, MN
Service was completed quickly and effectively
Barb - Vadnais Heights, MN
He was professional, very knowledgeable and seemed honest and friendly.
Rolf - Vadnais Heights, MN
Greg - Vadnais Heights, MN
Kimberly - Vadnais Heights, MN
friendly & informative
Steve - Vadnais Heights, MN
Timely, Professional Service
Sean - Vadnais Heights, MN
Checked everything, very pleasant and explained all
Betty - Vadnais Heights, MN
There were no new settings or changes, explained why I have the problem, but in the end I still have the problem
Carla - Vadnais Heights, MN
Betty Coolbroth - Vadnais Heights, MN
I felt it was a thorough check of the oven temperature
Good service. Fit appointment into a window of time that worked for us
Debra - Vadnais Heights, MN
Fix our refrigerator
Randy - Vadnais Heights, MN
Great job and service!
Kelly - Vadnais Heights, MN
Great job, very good experience
Greg - Vadnais Heights, MN
Mike was right on time and did a great job fixing the leak in my washer door.
Response from Twin Cities Appliance:
Thank you Greg !
MICROWAVE KITCHENAID KMHS120ESS9 "Installed new main board and restored power. Checked light, now working properly. All ops good"
REFRIGERATOR WHIRLPOOL WRS321SDHW00 "Freezer evap frosting up. Cust had a different servicer out twice but they do not know what was done. Uni5 unplugged on arrival. Removed evap cover, evap thawed. Ohmed out heater, heater good. Ordering main control board and evap thermister, told cust to leave unit plugged in and running so we can check frost pattern on evap on return.; ordrng 1 W10902214 (THERMISTER) and 1 W11196400 (CONTROL)"
RANGE WHIRLPOOL WFE320M0ES2 Checked bake and broil operation all functions normal at this time temp looks good.
DISHWASHER WHIRLPOOL KDTE334GPS0 "Cust said unit gets a very bad odor on occasion. Ran diagnostic calibration cycle, no errors, heater came on at end. Told cust about cleaning fill cup and filter and running a clean cycle regularly. Also told cus5 smell mainly comes from washing in cold water and to start running hot water at the tap before starting a cycle. All ops good"
REFRIGERATOR WHIRLPOOL WRB322DMHV00 "Evaporator frosted up. Put unit into manual defeost, heater not coming on. Checked, not getting voltage to heater. Installed new jazz board f4om truck stock, as soon as power was hooked up board shorted. Suspected bad board so tried another, same result. Checked wire harness from control to heater, ohmed out heater. Found defrost heater shorted to ground. Reinstalled old board so 7nit wo7ld run and thawed evap. Ordering heater and new jazz board, job code 2; ordrng 1 WP12729128 (HEATER) and 1 WPW10503278, used 2 WPW10503278 (JAZZ BOARD) from stock"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Dispenser motor turning but not dispensing any ice. Motor sounds very loud and ragged.removed bin and disassembled chute assembly down to motor. Unit is missing a couple of pieces and several others are warped. Ordering new dispenser motor, chute, lower coupler, shaft, spring and seal.; ordrng 1 W10852956 (SPRING) and 1 W11202789 (DISP MOTOR) and 1 WP2220458 (COUPLER) and 1 WP2305382 (SEAL) and 1 WPW10258544 (SHAFT) and 1 WPW10293211 (CHUTE)"
DRYER WHIRLPOOL WED5620HW0 "Dryer ,,,,checked dryer operation,,dryer not heating and moisture on control panel ,,short cycling ,,checked and no air flow out vent ,,,took vent off dryer and found insulation stuck in vent pipe ,new house ,removed insulation from in vent pipe ,,,blocking air flow ,,,ran and checked and dryer cycling and heating good now air flow is good and working good now"
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Right hand ref gasket torn. Installed new gasket and heated out wrinkles. Door sealing properly.
REFRIGERATOR WHIRLPOOL KRFF300EWH01 "Left hand ref door missing washer on lower hinge, door grinding when opened or closed. Removed door and installed washers. Reinstalled door, now aligned properly and opening and closing properly. Cust very unhappy with dealer, they left scratch marks on the floor in several places during delivery and have not been able to get it resolved; used 1 WP487802 (WASHER), and 1 WPM0274057 (SHIMS) from stock"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Received 2 icemaker instead of the icemaker and an icemaker bin. Replaced the icemaker and checked for ice by the auger motor. Saw none but did remove some extra insulation by the flapper. Tested unit and the icemaker completed test 44, the harvest cycle and detected and empty ice bin. In test 45 the icemaker filled with water to the correct depth and stopped. Ran test 44 again to empty the icemaker, per tech sheet.Tests good. Customer to install the new ice bin when it arrives.; O-emld tckt"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ice bucket full of ice melted together, either icemaker overflowing or ice bucket had thawed at some point. Cannot get ice bucket out, told cust to unplug unit, put down a towel and prop freezer door open to let it thaw enough to get bucket out. Ordering icemaker and new ice bin. Left card with cust to call after parts arrive and old bucket is removed.; ordrng 1 W10873791 (ICEMAKER) and 1 W11109888 (ICE BIN)"
REFRIGERATOR MAYTAG MSD2576VEM00 "Cust getting a slow drip through water dispenser when water turned on to unit. Tried removing filter, drip slowed considerably but did not stop. Also auger motor to dispense ice failed. Gave cust estimate for auger motor, filter housing and water valve, cust declined repair"
DISHWASHER MAYTAG MDB4949SHZ1 "Connector off motor, repair, test ok"
RANGE WHIRLPOOL WFG505M0BS3 "Ask customer about cov-19 he said no to all, checked over unit seal on unit is fine showed him new one looks exactly the same.."
REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Damper very noisy and getting louder. Picked up new damper locally and returned. Installed new damper, verified operation. Damper opening and closing properly, very quiet.; pckd up 1 WPW10594330 (DAMPER)"
DRYER WHIRLPOOL MDE7500AYW "Dryer ,,,,checked dryer control panel display on .dryer not running till start is push ..unplugged dryer and replugged in ,to reset ..dryer control panel now working good off button does shut off when pushed ,,possible control panel board is bad and faulty ,,part control panel board is no longer available .cant get part ,for it ,.seems to work ok now"
WASHER MAYTAG MVWB766FW0 "Washer checked washer operation ,,washer noisy in fast spin ,squeaking loud ,,found gear case transmission is bad ,washer needs new gear case ,,,ordering part for washer ,allow extra time a 2 labor time .; ordrng 1 W10811956 (GEAR CASE )"
REFRIGERATOR WHIRLPOOL WRT519SZDT02 Check tubing size for dryer replacement and aluminum cap tube is 1.87mm and steel side is 4.06 mm not sure on which dye drier we’re gonna use . Customer is leaving for a month on March 6th and office will need to figure out parts and time for repair attemp. I would like to replace compressor and drier.; saved tckt
WASHER MAYTAG MVWB766FW0 Washer ....replaced and installed new gearcase (transmission ) ....recalibrated and tested all working good
WASHER WHIRLPOOL WTW7000DW4 "Washer ,,,checked washer for leaking water ,,checked fill hoses .outer tub water valve and water pump ,all good no leaks on those ,,water fill and shutting off good ,error code f8e1 ,long fill ..ran cycle on bulky ,setting .and washer is overfilling and not shutting off on water level ..leaking over the top .pressure hose is clear ,control is bad not sensening water level ,ordering new control board ,no water damage on floor and walls .; ordrng 1 W11182871 (CONTROL BOARD .)"
REFRIGERATOR WHIRLPOOL WRT519SZDT02 "Unit making an intermittent tapping or knocking sound when it runs. Pulled unit partway out and found cord had come loose from the back of refrigerator and the tape used to secure it was flapping in the draft created by the condenser fan motor. Removed tape, noise went away."
DISHWASHER WHIRLPOOL KDTE234GWH0 "Installed new sump/motor and tested, no leaks, no errors, wash motor working normally. Told cust about cleaning unit regularly"
DRYER MAYTAG MEDC465HW0 "Dryer ,,,checked dryer operation ,,checked dryer for staining ,all normall dye from clothes rubbed off on back ,normall to happen ,will not come off on other clothes ,.checked drum baffles and moisture sensor ,cleaned sensor and tightened and all working good now ,normall sound"
MICROWAVE IKEA IMH172DS1 "Installed new console, now staying tight to frame. All ops good"
WASHER WHIRLPOOL WFW6620HC0 "unit is making a knocking noise. found loose hose from dispenser to pump banging against cabinet. corrected issue, unit is no longer knocking. call complete"
DISHWASHER KITCHENAID KDFE304DSS0 "651.775.6998 is number, need return between 8:45 and 1:00, 9-1,9-2 codes, sump leaking; ordrng 1 WPW10455261 (SUMP)"
MICROWAVE IKEA IMH172DS1 "Installed all parts. Console did not go back on properly, will not lock all the way into position, rattles when you push the buttons. Tested 7nit, heating normally. Ordering console; ordrng 1 W10693016 (CONSOLE)"
DRYER WHIRLPOOL WED4950HW0 "Dryer ....checked dryer operation .checked power cord and power cord connection at terminal block ,wire hooked up right and all tight ,,plugged dryer in and dryer started fine all running and starting good ,,dryer heating and cycling good ,,took dryer apart and checked all wire harness on thermostats and in control panel .all good and tight .no loose wires ,all working good now ."
MICROWAVE IKEA IMH172DS1 "Cust was using unit when he heard a pop and smelled burning electrical. Tried resetting the breaker and unit came on but would not heat. Checked internal components, no sign of fire or burned wires. Ordering high voltage components HV transformer, magnetron, capacitor and diode, and main control board.; ordrng 1 8206562 (CAPACITOR) and 1 W10836753 (HV TRANSFORMER) and 1 W10883283 (MICROCOMPUTER) and 1 W11256462 (DIODE) and 1 WPW10693025 (MAGNETRON)"
DISHWASHER WHIRLPOOL KDTE234GWH0 "Food particles remaining in tub after c6cle and small amount of soap residue still in dispenser. Ran diagnostic cycle, no errors, wash motor came on. Suspect wash motor not washing at full volume, ordering new sump/motor. Cust talking with Watners, may get unit exchanged. Cust will call us to let us know if she wants us to schedule a return visit to install the new motor or just pick it up.; ordrng 1 W11085683 (SUMP/MOTOR)"