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for Savage, MN
On time and professional service.
Lori - Savage, MN
Great service guy!
Roy - Savage, MN
Very professional, efficient and nice.
Trudie - Savage, MN
Jim - Savage, MN
He knows his “stuff “ - very satisfied
Jason - Savage, MN
Great customer service on the phone and onsite
Nick - Savage, MN
Great and Quick Service
Teresa - Savage, MN
Dyron, Was kind and courteous.
Peter - Savage, MN
Paul - Savage, MN
Professional, great service.
Lori - Savage, MN
Timely, great communication. Very professional and friendly. Informative.
Great service - patient fellow
James - Savage, MN
He had to come out 4 times as the replacement parts were either scratched worse than the original (twice) or they were the wrong part. They got it right on the 4th attempt.
great service dryer is dead need to replace Thanks
Bert - Savage, MN
My machine is dead. Can’t be repaired
Bert - Savage, MN
Great communication. Great service.
Nancy - Savage, MN
Robert - Savage, MN
Repair technician was very friendly and on time when he arrived. Repairs were professionally done. I was very happy with the entire process.
Ray - Savage, MN
Representative was very courteous and professional.
Darlene - Savage, MN
Dyron is a very pleasant and competent repairman for Twin City Appliance. He shows great care of our home and appliance, is very thorough and makes sure we are completely satisfied with the repair. We will certainly use his service again.
Steve - Savage, MN
Professional and knowledgable
Great Service I am happy and satisfied
Patrick Scanlon - Savage, MN
Prompt and great service
Nick - Savage, MN
Fridge extended warranty repair
Tom - Savage, MN
Twin Cities Appliance did a perfect job. Communicated promptly, provided good tool to track and know when/where my service tech was. The service tech was courteous, knowledgeable, and thorough. Tunes out my fridge was "non-repairable" and Twin cites Appliance documented, and provided all the information needed to the Extended warranty company, and I received a full refund of my original purchase price, in cash for this 1-2 year old fridge. Could not be happier
Ryan - Savage, MN
Ryan was fast, did great work, and explained everything thoroughly. Couldn't have been happier with our experience.
WASHER WHIRLPOOL WTW4816FW2 Installed basket ordered. Adjusted the legs again. Unit has some shake. All tested ok
RANGE WHIRLPOOL WFE320M0ES1 Found faulty switch installed one sent and tested. See notes.
COFFEE MAKER JENN-AIR JBC7624BS00 Customer wants office to call him ; saved tckt
COOKTOP WHIRLPOOL WCG97US0HS00 "Picked up orifice holder which was just loose on the step, no packaging."
COFFEE MAKER JENN-AIR JBC7624BS00 Soaked and cleaned the infuser assembly and cleaned the brew head. Seems like the flowmeter is working fine since the volumes seem fine but barely getting any flow so it is taking forever to make a cup and rinse. Will need new pump. Allow extra time for install. First or last call if possible.; ordrng 1 W10661079 (pump)
MICRO/OVEN WHIRLPOOL WOC75EC0HS01 Getting lines through the display but could still hear beeping when touching the screen. Was able to get to reset and images are coming up again but there are still lines through the screen. Will need new console. Office to schedule with customer.; ordrng 1 W11351549 (CONSOLE )
REFRIGERATOR KITCHENAID KRFF507ESS01 "W11033168 defrost harness at Sioux Falls customer scheduled for Thursday. Found freezer drain and ff drain frozen over cleared and found ff evap defrost sensor issue. Customer paid in full ; ordrng 1 W11033168 (harns-wire), used 1 Ship (Shipping/Handling) from stock"
WASHER WHIRLPOOL WTW4816FW1 Found wires for selector knobs backwards switch wires and tested found faulty lid lock customer to address
WASHER MAYTAG MVWB835DW4 No error codes found. Ran an auto test and a high speed spin test. All tested ok. Ran a load of 4 wet towels on drain and spin. All tested ok. No unusual sounds heard. Calibrated unit
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 E2 error installed new icemaker all Cycled and filled normal fans check ok thermistor and bin level optics give 24 to 36 hrs for ice.
DRYER WHIRLPOOL MGDB835DW InstLled parts and tested unit sounds normal
REFRIGERATOR KITCHENAID KRFF507ESS01 Defrosted ff evap and installed new fan defrost sensor harness due to faulty cracked sensor tested.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed console ordered. Ran a test cycle. All tested ok
DISHWASHER MAYTAG MDB4949SDH3 Ran through test and heating element is working with no issues. There is a faint smell that smells like there is still a little substance left on element that was stuck on from wash. Cleaned element and ran a couple more test and all checks ok. Very very faint smell left but that will go away after running a couple wash cycles.
DISHWASHER KITCHENAID KDTE334GPS0 "Left side of the door was pulled off the hinge. Remounted the door and adjusted feet. Also secured unit to cabinets through the side, screws had fallen out. Ran through diagnostic test and all checks ok with no issues."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Getting an abnormally loud noise coming from one of the rear valves. Sound like one of them isn’t opening all the water causing louder noise. ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)
DISHWASHER WHIRLPOOL WDF520PADM7 "Water harness is in between 15 and 25 gpg. Rinse aid is full but at that high of hardness may have some trouble working correctly. No error codes on unit, ran through diagnostic test and all checks out ok and is working correctly."
DISHWASHER WHIRLPOOL WDT730PAHZ0 Tested unit and it is getting water but it isn’t spraying. Put unit in diagnostics found 4-3 error for wash motor need to order W11085683 sump customer scheduled for Friday ; ordrng 1 W11085683 (pump&motor)
DISHWASHER WHIRLPOOL WDT780SAEM1 Upper wheels had come off the adjusters. Installed new upper rack adjusters kit. Bottom of silverware basket also breaking out and causing silverware to fall through. Will send customer new basket to start using.; ordrng 1 W11158804 (SILVERWARE BASKET)
RANGE WHIRLPOOL WFI910H0AS1 Installed new control on the unit. All checks ok and unit powered on with no issues. Customer going to monitor and see if the same condition returns.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Unit not defrosting evap completely frosted diag bi metal closed in step 6 defrost circuit checks good heater on Checks ok control for some reason has not been going into defrost on its own will need ui control panel switched to 8 hr will need to finish defrosting evap on return ; ordrng 1 WPW10758681 (cntrl-elec)
WALLOVEN KITCHEN AID K0SE507ESS00 Installed parts collected 143.85 labor and call
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Ff 43 and freezer 20 degrees on arrival no ice has been made comp running full speed not much heat coming from condenser suspect low charge. Put on port and low side running in deep vac comp loud added charge to get pressures back to where they should be getting good heat now comp noisy. Will need new ff evap, cover, comp and pan office to contact for return date customer working upstairs allow 2 job count on return ; ordrng 1 W10143759 (drier (service)) and 1 W10276644 (compressor) and 1 W10836964 (pan-drip) and 1 W10917531 (evaporator) and 1 WPW10501260 (cover-evap)"
MICRO/OVEN WHIRLPOOL WOC95EC0AS03 Screws wrong size. Part that screw threads into is not the hinge but the inner door panel drilled and re-threaded door to accept screws all operates ok now.
RANGE WHIRLPOOL WFI910H0AS1 Installed new membrane on the unit and all checks out ok with all buttons working. Customer will monitor and test to see if condition has been resolved.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 The led assembly had a different connector on it. Soldered on the other harness connected to the new led assembly so it would plug in. All checks out ok and is working correctly once again.
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Ice maker error codes for E1 not cooling. Ice box fan wasn’t running on arrival. Put into test mode and then fan would run. Ran through test 56 and harvest wouldn’t complete. Power cycled unit and then ice box fan would run indicating control failure. Ice mold is also deteriorating. Will need new control kit, ice maker, and rear seal kit.; ordrng 1 W10861900 (cntrl-elec) and 1 W10864518 (adapter) and 1 WPW10764668 (icemaker)"
ELEC DRYER WHIRLPOOL WED85HEFC "Found faulty control power going into unit nothing coming out W10875487 at vadnais 294.05 call 45.00 labor 85.90 ship 12.00 total 459.82 customer paid in full scheduled for Monday ; ordrng 1 W10875487 (cntrl-elec), used 1 Ship (Shipping/Handling) from stock"
WASHER WHIRLPOOL WFW85HEFC "Found f5e2 door lock error checked harness all connectors are secure need to order WPW10443885 door lock at Vadnais ship 12.00 call 97.95 labor 45.90 part 94.87 total 258.60 customer paid in full scheduled for Monday ; ordrng 1 WPW10443885 (door lock), used 1 Ship (Shipping/Handling) from stock"
DISHWASHER KITCHENAID KDTE334DSS1 Installed UI ordered. Ran a test cycle. All tested ok