Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Saint Paul, MN
Fast & Efficient
Oliver - Saint Paul, MN
Our repair guy was like a ninja; he came in, diagnosed the problem, and fixed it within 12 minutes. Boom! Plus, I asked for a morning appointment, and Twin Cities Appliance got me a time slot matching my request.
Randy - Saint Paul, MN
I wish all repair personnal where as nice and friendly getting the job done in short order as Jay did for us. I was totally impressed and thank you so much for hiring him He is a huge asset to your company.
Michele - Saint Paul, MN
William - Saint Paul, MN
I was charged both for the labor and for making the trip to my house. Good work; steep price
Response from Twin Cities Appliance:
Thanks for the review William- We have a set trip charge that was told to you by the Whirlpool rep who you scheduled with along with Jane in our office- When we come out, labor applies if we need to do any work etc- Pretty standard in the industry(or any repair situation) to have labor costs for work done beyond the diagnosis
Dave is awesome.
Nick - Saint Paul, MN
Dave was professional, friendly, and got the job done quickly. Thanks!
Tom - Saint Paul, MN
Great service nice technicion
Jim is GREAT always goes over the TOP!!!
Lynn - Saint Paul, MN
On time, no nonsense
Mary - Saint Paul, MN
He was efficient and seemingly honest
Professional, engaged, efficient!
Robert - Saint Paul, MN
Aaron arrived early, after calling to check that that would be okay. He did an outstanding job with efficiently diagnosing and repairing an issue with our microwave. In addition, he was able to explain an issue with our original installation, and researched and provided the part number of a missing damper. I was impressed with Aaron’s excellent oral communication skills. Well done!
Margaret - Saint Paul, MN
Sam - Saint Paul, MN
Dave came within an hour of the earliest quoted time, and quickly solved my issue. He went above and beyond to make sure that my appliance would be all set for the foreseeable future.
dryer not heating
Lue - Saint Paul, MN
Great. not only was the issue fixed, but the repair person was knowledgeable about the dryer. He was able to give me advise on what ti do in the future of this happens again.
Great service. Love the tracking
Yeng - Saint Paul, MN
Great, and easy scheduling. technician put on slip when coming inside the home and also use tool as not to scrap my floors when moving the fridge.
Rosa - Saint Paul, MN
Idaho - Saint Paul, MN
Aaron did a great job of explaining how much soap to use and why the dryer was coming off balance.
Idaho - Saint Paul, MN
Service provided by Mike T. was great!
Knowledgeable and polite
Gary - Saint Paul, MN
William - Saint Paul, MN
Quick and easy install.
Kurt - Saint Paul, MN
Aaron was great! Fixed our dishwasher and told us some changes we could make to our counter to mount it better and avoid future problems. He was prompt and pleasant and professional. And he worked around my schedule the day he came which was VERY appreciated!
Water delivery issue in refrigerator door
Richard - Saint Paul, MN
Dennis is extremely personable and an excellent technician. He methodically checked out each potential cause for us not getting water delivery in the door of our new refrigerator. He kept at it until he found a collapsed water line inside the refrigerator and fixed it
Carol/jim - Saint Paul, MN
Yuwadee - Saint Paul, MN
Thanks for good service
He is smart, explains things well & is polite.
Cristin - Saint Paul, MN
Jared did a fantastic job! He finally explained what is going on with our dishwasher when the previous two techs couldn't gyre it out. Jared is smart, knowledgeable, polite & explained everything well. Two thumbs up!
Margaret - Saint Paul, MN
Jonathan - Saint Paul, MN
Knowledgeable, helpful, quick.
WASHER MAYTAG MVWB835DW0 Had to break wash plate to get off gearcase shaft. Installed gearcase. Ordered wash plate. Customer will install himself. Doesn’t want to take another day off. ; ordrng 1 W10902814 (WASH PLATE)
WASHER WHIRLPOOL CAE2795FQ0 "Found lid latch failure. Ordered lid latch. Customer paid in full. Saturday install ; ordrng 1 WPW10482836 (LID LATCH), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR KITCHEN-AID KBFN502EBS02 "Checked the ice arm extension and was moving freely with no issues. Cycled ice maker and unit filled and extension went into place with no problems. Customer going to monitor to see if the issue continues, extension may have been stuck. If still an issue will need new ice maker as ice arm may not be shutting off the cycle correctly."
DRYER WHIRLPOOL WGD6620HW1 "Dryer ..checked dryer operation ..dryer is making noise when drum turning ,,scrapping ,,took dryer top off and found control board fell loose and rubbing on drum ,,,reinstalled control board on dryer top .and tightened down ...ran and checked all working good now"
WASHER AMANA NFW7200 Unit needs a new main control. Control is NLA. Customer to purchase new
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Unit not cooling at all, compressor is running. likely leak in sealed system, saw no signs of oil by compressor connections, possibly evaporator or internal leak. Recommended customer contact dealer to try to get exchanged."
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "Freezer LED light out. Checked door switch, switch good. Ref lights working. Picked up new LED assembly locally and returned. Installed new LED assembly, lights now working. All ops good; pckd up 1 WPW10515057 (LED ASSEMBLY)"
DISHWASHER MAYTAG MDB4409PAW0 Ran diagnostic not heating at end of cycle. Replaced control unit still not heating. No continuity through heating circuit. Checked element no continuity through heating element. Installed old control is sending 120 volts during diagnostic cycle. Would need heating element. Total already collected would need to refund parts difference cost at end of service.; ordrng 1 W10518394 (heater)
DRYER WHIRLPOOL WHD3090GW0 Found main control failure. Getting F01 error. Have 120 volts at the outlet and have 120 volts to control. Console lights up. When pressing start the error code comes up. Estimate for repair is $632.69. Victor will call the office if he decides to go with the repair. 2 techs. Part W11239098; O-emld tckt
DRYER AMANA NED5800HW0 "Upon arrival after few minutes was producing squeaking noise. Installed seal kit and inspected rollers and idler pulley, all looked good. Put back together and are no longer producing any squeaking noises.; used 1 W11373810 from stock"
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Talked to whirlpool rep this unit has no closing mechanism by design and will have to be manually closed. Placstic washer bottom of door missing had been accidentally put on top moved closing better now.
WASHER WHIRLPOOL CAE2795FQ0 Installed lid latch ordered. Calibrated and ran an auto test. All tested ok ; used 1 Ship (Shipping/Handling) from stock
WASHER WHIRLPOOL MVWX655DW1 Installed pump ordered. Ran a test cycle. All tested ok. No leaks
REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Poor ice production little flow from water dispenser. Checked with bypass same production, saddle valve used checked that it was clear. Would need to replace water valve.; ordrng 1 WPW10420083 (valve)"
WASHER WHIRLPOOL CA2762XYW0 "Ordered timer and motor bushings. Send parts to tech. Office to schedule install with customer. Timer is locally available, grommets are from WP. Office to bill customer ; ordrng 1 PARTTOTECH and 1 WP3355023 (TIMER) and 2 WP62691 (GROMMET)s, used 1 Ship (Shipping/Handling) from stock"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit discussed plumbing issue preventing dishwasher from draining customer will have to remedy.
DRYER ROPER RED4516FW0 Replaced timer. Hooked up power cord test good is heating properly now.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Unit has refrigerant leak, freezer running in mid 20s, causing fresh food section to run too cold as well. Unit has newer aluminum heat exchanger, will need parts research to determine if repairable. Office to follow up with customer once we have answer.; saved tckt"
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Ms pic.The icemaker is Moët finishing rotating around back to the home position. Needs a new icemaker W11099789 from DVH.Return Thursday 1-23-20.; ordrng 1 W11099789 (icemaker)
DRYER WHIRLPOOL WED9550WW1 "Dryer checked dryer operation ...dryer is noisy when drum is turning ,,checked and found bad and worn idler pulley ...replaced idler pulley 279640 from truck stock ...ran and tested and all working good ,now .; used 1 279640 from stock"
WASHER WHIRLPOOL CAM2762KQ0 "Timer hanging up. Ordered timer. Send the part to tech. Office to bill customer ; ordrng 1 PARTTOTECH and 1 WP8575004 (TIMER), used 1 Ship (Shipping/Handling) from stock"
DISHWASHER WHIRLPOOL WDF520PADM7 "Unit pushing water directly out at bottom door gasket. Tested under multiple scenarios. Tilting unit towards back, with insulation away from vent at fill tube unit leaking at all times except when clear door was installed to inspect spray arm operation. Ordering out new inner door panel. Spray arms if needed.; ordrng 1 W10860142 (door-inner) and 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)"
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Xpart LW10599396. Right bottom not sealing. Refrigerator sitting in space that is not level and tight. Pulled unit out leveled gap at bottom of gasket smaller but still presents part LW10599396 eta tba. Would have to contact customer with return date and info.; ordrng 1 LW10599396 (dor-fip)
WASHER MAYTAG MVWC465HW2 "Washer ,,,tested washer operation. Found error code f8e1 ...no fill long fill ...found drain hose on floor ,water draining out when filling ,,,adjusted and raised drain hose up to sink ,,and cleaned out plugged drain ,,,ran and tested and washer filling good and washing good ,now ."
WASHER MAYTAG MVWB835DC4 "Washer checked operation , ,washer error code f9e2 ..too much detergent ,,,ran and tested cycle test ,,water filling good hot and cold and going thru test cycle good all working good ,,checked cycle and washer is filling good and to proper water level for this washer energy star washer ,filling up to clothes level .all normal. Operation on this washer ,all good ."
DISHWASHER WHIRLPOOL KDTE204EPA4 "2-1,5-1,5-2 machine turning on by itself, call when coming back; ordrng 1 W11084650 (CONSOLE) and 1 W11305293 (CCU) and 1 WPW10653840 (LATCH)"
WASHER WHIRLPOOL WFW9550WL00 Lower part of bellow was torn which was causing leak. Installed new bellow in unit and all checks out good and is working correctly with no leaks. Few stored codes in the board for F20 and pressure to fill isn’t the greatest but got through test mode with no problems
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Ms pic.replaced the dented freezer door with a customer inspected and approved new door.The. Us to er would like a name badge to,cover up the extra hole in the door, a W11178521. Customer to natal the part.; ordrng 1 W11178521 (nameplate)"
RANGE WHIRLPOOL WFG775H0HZ0 Found LF burner igniter not arcing straight up. Ordered a new burner assembly. Part ETA is 12/30/19. Office to Xpart and schedule install with customer ; ordrng 1 W11175169 (BURNER ASSEMBLY )
MICROWAVE WHIRLPOOL WMH76719CZ1 Found intermittent door switch failure. Installed a new door switch kit. Customer had someone out to service the door switch before us. And had stripped the screw. Ran to the hardware store for a screw. Ran a test cycle with a cup of water. All tested ok; used 1 W11244490 (INTERLOCK KIT) from stock