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for Saint Paul, MN
Great Tech - stuck with it until he got it figured out.
Tyme - Saint Paul, MN
Mike work very hard to make sure the repairs were completed right.
Quick and professional
Katie - Saint Paul, MN
Easy, quick, professional
Professional and courteous
Karl - Saint Paul, MN
Dishwasher Handle Replacement
Mary - Saint Paul, MN
James was great! He explained the problem, showed me a work-around, and replaced the part. Also told me what to expect in the future with this model. Also love the tracking feature!! Makes it so easy to plan around the service call.
Dave was great
Carlotta - Saint Paul, MN
Mark - Saint Paul, MN
The repairman did an excellent job and the price was reasonable.
Arnold - Saint Paul, MN
Andrea - Saint Paul, MN
James was quick, knowledgeable, and so kind. I am certainly grateful for the service I received!
they r very good.....
Tom - Saint Paul, MN
alrc2007 - Saint Paul, MN
I had a brand new fridge that was malfunctioning...frost buildup and sounded like a jet taking off. 2 visits from a tech to replace the control panel didn't fix the issue, but fortunately he broke the trim and had to reorder new trim which the 2nd tech on the THIRD visit fixed, then dug into the real issue, which he discovered after spending extra time defrosting the coils BEHIND the freezer back panel. He realigned the freezer door, removed it and the drawer, took off the back panel and discovered, after defrosting, that the heater wire that prevents frosting was not connected FROM THE FACTORY! He had it all stitched up and working inside an hour, and the new fridge actually works like a new fridge! Excellent, professional service, knowledgeable and even tolerate my two pups sniffing round and inspecting him and his array of tools. Jared is an asset to your company. HIGHLY recommended!
replaced belt pulley but now heat does not come on
Dennis - Saint Paul, MN
replaced belt pulley. on time, very professional. the drum turns perfectly now (without screeching noise), but the dryer does not heat up.
Jim - Saint Paul, MN
It would be nice to have quicker service. Called on Wed for the problem. Got service on Friday. Had to order parts and finished job on Wed. Long time not to have a refrig.
Great service and communication
Peter - Saint Paul, MN
Mike was great and got our washer repaired promptly. Communication of issue, parts needed, and when he would be arriving was outstanding. Would highly recommend TC Appliance Service to family and friends.
Harry - Saint Paul, MN
Great service professional
Jason - Saint Paul, MN
Loree - Saint Paul, MN
Very good service. Dave is always friendly & efficient! Still under warranty, so no charges.
Start button won't start
Norma - Saint Paul, MN
The washing machine's start button beeps instead of starting the machine. Ironically it started just fine for Mike! He checked the control panel and recalibrated it for us. He said there's no need to order a new panel until it ever fails again.
Robert/melinda - Saint Paul, MN
They came out really quick when my new washer was not working. He was quick and fixed the problem!
Great Service Terrible Price
Tom - Saint Paul, MN
Service was great. The tech was on time, friendly and quick. Price was terrible. It cost $188 to replace a $5 part in a microwave that took 15 minutes to repair.
Karla - Saint Paul, MN
Prompt, courteous, quickly diagnosed the problem and then fixed & tested it. Overall just great. I REALLY appreciated the technician tracking app, that gave me at least an idea when I could expect him - super helpful!
David - Saint Paul, MN
Nate came and took care of the problem first time.
On time & friendly staff
Tonya - Saint Paul, MN
Great overall experience
David - Saint Paul, MN
Service great whirlpool dishwasher still leaves water on silverware door why,
Nate was persistent and able to fix our JennAire double oven.
Karl - Saint Paul, MN
George - Saint Paul, MN
Good Serviceman Explained the product well
DISHWASHER MAYTAG MDB5000AWW "All items functioning ok on unit today, unit filling and washing good, timer likely stalling out and going bad which is NLA, office to bill out for trip"
DISHWASHER AMANA ADB1400AGS1 "Found water turned off at shutoff, turn on shutoff, unit tested ok, no leaks, another person there working on garage has key"
WASHER MAYTAG MVWB835DW3 "Washer replaced main control board ..recalibrated and tested all operation ,all working good now ,"
WASHER MAYTAG MVWB835DW4 "Washer ...checked washer operation ,tested washer and washer won't start ..water pump buzzing ,..won't drain water ,.took washer and drained water out ,and checked washer pump,,,,,not turning , replaced bad water pump w10876600 from truck stock ,,,recalibrated control and tested operation all working good now .; used 1 W10876600 (DRAIN PUMP) from stock"
WASHER WHIRLPOOL WTW8500DC1 "F7e9, F2e1, Found lower unit completely rusted out, needs rotor, motor, harness, clutch and gearcase minimum, customer to check with warranty company if they want to do repair or buy a new one, ESTIMATEONLY , don’t order parts yet; ordrng 1 DONOTORDERPARTS and 1 W10754448 (clutch) and 1 W10777956 (harns-wire) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
WASHER MAYTAG MVWB765FW2 "Washer ,,,,replaced transmission assl ...ran and tested operation ,all working good now ,"
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Installed parts, unit now functioning ok, filled icemaker with no leaks"
REFRIGERATOR WHIRLPOOL WRS571CIDB02 The new door installed Friday came as a complete assembly.There was voltage to the User interface and all connections were plugged in tightly. I disconnected and reconnected the and it started running again. Will need a new User Interface wpw10758681.Return Wednesday 4/10/19 from 3-6.; ordrng 1 WPW10758681 (USER INTERFACE)
WASHER WHIRLPOOL CAM2762KQ0 "Washer ,,,checked washer operation .ran and tested and washer is not filling up full in basket ,low water ,,washer needs need pressure switch,ordering new pressure switch ; ordrng 1 W10339019 (PRESURE SWITCH .), used 1 Ship (Shipping/Handling) from stock"
WASHER MAYTAG MVWB765FW2 "Washer ,,,,tested washer operation ,,,ran test cycle ,no error codes ,and draining water fine ..ran washer and found washer noisey in full spin ,squeaking ,washer transmission is bad ordering new GEARCASE ,,,transmission ,; ordrng 1 W10811956 (GEARCASE )"
WASHER MAYTAG MVWB835DW3 "Washer ,,,,checked washer operation ,,,ran test cycle.....error code f0e3. Overload code ,,,checked basket and basket turns freely ..all ran thru test cycle good water draining and spinning good ,,spin cycle working good ,,control is not completing cycle ,won't complete spin ,,control board is bad ,,,,ordering new control ..; ordrng 1 W11170706 (CONTROL BOARD )"
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Icemaker seems to be double filling also found separator not closing all the way both need to be replaced, turned icemaker off, unit in warranty, closed last September 1st; ordrng 1 WPW10300024 (icemaker) and 1 WPW10353552 (separator)"
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Found ff door not sealing. Added shim to lower hinge. Sealed mullion with silicone. Warmed gasket to reshape. Adjusted temp settings. Advised cust. ; used 1 WP482338 (SILICONE) from stock
REFRIGERATOR KITCHEN AID KBFS22EWMS7 "Ms pic.unit has a frozen drain line. Need p trap w10619951 under S38253 based on the serial number in SP w10632338c.Thawed the ice. Hold up, installed the p trap and collected$183.85 on check number1266.; used 1 W10619951 (P TRAP KIT) from stock"
MICROWAVE MAYTAG MMV1174FW2 "Ms pic on file.Replaced the cotroll board and it tests good, heating from 71 degrees to 131 degrees in 1 minute and the light works low as it should on all settings."
DISHWASHER WHIRLPOOL WDT720PADM2 Installed fill valve ordered. Ran a test cycle. All tested ok. No leaks
OVEN WHIRLPOOL WOD51ES4ES00 Found thermal fuse and cavity thermostat failure. Installed new fuse and thermostat ordered. Ran bake 350 on both ovens. All tested ok
MICROWAVE WHIRLPOOL MMV4206FZ5 Found under unit light staying on. control button is responsive. Bulb is ok. Ordered a new control ; ordrng 1 W11135512 (CONTROL )
DISHWASHER KITCHENAID KDFE104HPS0 "Ms pic.In diagnostics code 6-4 displays, which indicates the float switch was open or Held up by debris. Checked for debris and found none. Ran a self test and it comp,eyed the cycle.The debris that was under the float has been cleared away and it tests good."
DRYER MAYTAG MDG2500BWW Checked for gas leaks with an electronic gas sniffer. No gas leaks detected. Opened unit up to check for lint. Interior is clean. Tested vent with airflow tester. Tested good for all dryers. There is a strong odor of solvents in the air. Ran a test cycle on high heat timed dry. Unit has the odor of gas flame mixed with solvents. All tested ok. Advised customer the odor will remain until the solvents dissipate
RANGE WHIRLPOOL KDRP707RSS01 "Installed gas regulator ordered. Checked for leaks. There is a leak at the gas tubing from the regulator. The tubing is NLA. Part # 4455645. Mark will contact customer tomorrow to refund part, labor, tax and shipping"
REFRIGERATOR KITCHEN AID KBFO42FTX02 Found unit dead and relay tripping on main control.mpulled unit out on sliders. Installed new control kit. Reassembled and reinstalled unit. Machine cooling at this time. Advised cust. Cust had to leave before done with job. Left bill on counter. Cust will call into office to settle bill when she gets back.
DISHWASHER AMANA ADB1200AWS Installed door latch sent. Ran a test cycle. All tested ok; used 1 Ship (Shipping/Handling) from stock
REFRIGERATOR WHIRLPOOL WRS571CIDB02 "Replaced the user interface, transferring the face plate. Unplugged the unit to synchronize the2 boards. The compressor started before Technician left. Tech adjusted the freezer temperature down until,it came on, then Djusted the temperature back to the customer preferred temperature.The freezer was at 3 degrees when Technician left."
DRYER WHIRLPOOL WED4850HW0 "Dryer. Checked dryer operation .checked dryer voltage on power cord ,voltage checked good 240volts.and hooked up right ,,checked dryer air flow dryer is good ,took dryer apart and checked heating element and thermostats. All wires hooked up right ,and element is good ,,ran dryer and checked temp and cycling ,dryer is cycling off heat good ,all normall temp .all working good not overheating at all and motor working good ,no problem verified now ,"
ICE MAKER KITCHEN AID KUIX505ESS2 "Ms pic and if the overproducing of ice.Removed excess ice to access part.Display blinked twice in diagnostics indicating a bad bin thermistor. Checked and it was over 1,500 ohms Off. Replaced the bin thermistor.. unit tests good and started to make ice before I left."
RANGE WHIRLPOOL WEGA25H0HN0 Replaced the oven bottom that would not get clean. Y the self clean cycle. Customer er called the 877-258-0808 number they were referred to and the assistance was incomplete. Customer er searched the. InTernet to find an oven cleaning kit they can use on steam cleaning ovens.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Ms pic.This was a replacement refrigerator for one that was not repairable almost 1 year aGo.Temperatures on arrival were 44 degrees in the fresh food section and 4 degrees in the freezer. Customer had freezing of food in the fresh food section. They raised the temperature and it stopped freezing but odors started. found residual,of food gong bad in the bottom of each crisper drawer.cleaned each drawer of odor using Meyer’s brand cleaner. advised the customer of my findings.Replaced the damper control wpw10594329 from truck stock. Tests good in diagnostics.; used 1 WPW10594329 (CONTROL) from stock"
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Ms pic.freezer temperature was 17 degrees on arrival. Took a picture of an excellent freezer frost pattern aNd the styrofoam air tower and gasket being good also. Hacked to see that the fresh food thermostat was taped n place as it shU,d be. It was. We will need to order the electronic control w11357371. Needs to be X Parted.Office to order and follow up with the customer.; ordrng 1 W11357371 (ELECTRONIC CONTROL )"
WASHER WHIRLPOOL WFW9150WW01 Found bearing failure. Tub front and rear is NLA. Customer will purchase new