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for Saint Paul, MN
Scott - Saint Paul, MN
Theressa - Saint Paul, MN
Good honest people
Bridget - Saint Paul, MN
George - Saint Paul, MN
We purchased our dishwasher May 2017. I use it 4 times a week. The top rack fell out 2 years later within days of my purchase date! Kitchen Aid/Whirlpool is passing off low quality appliances as high quality! Quality is obviously not a part of the production model!
Response from Twin Cities Appliance:
Thanks for the review George. The other good news is the part we installed is new kit that went to metal parts instead of plastic so you should be good to go for a long time!
Service on washing machine.
Charles - Saint Paul, MN
Very informative and things promptly cared for.
Dave is a great guy.
Theresa - Saint Paul, MN
Dave is a great guy who does great work. I've seen him many times in the last few year to repair my poorly built refrigerators. It is not pleasant having a broken refrigerator, but it is always pleasant to see Dave.
Peggy - Saint Paul, MN
Efficient, pleasant and professional.
Brenda - Saint Paul, MN
He was very nice
Yeng - Saint Paul, MN
David - Saint Paul, MN
Oliver - Saint Paul, MN
Arrived on time, very knowledgeable, diagnosis and repair were performed accurately. Would recommend to anyone who needs appliance repair.
Laurel - Saint Paul, MN
Great service, friendly service
Anne - Saint Paul, MN
Dennis was great- helpful and addressed my concerns.
Great service good and promt
Terry - Saint Paul, MN
Nicole - Saint Paul, MN
Mike was prompt, respectful, and knowledgeable. He was clear with me about the problem and the cost to repair it.
Washer temperature is not what it says it should be!
James - Saint Paul, MN
Jane - Saint Paul, MN
Excellent service from first contact to completion of work
very knowledgeable service person.
William - Saint Paul, MN
Prompt and always great service
Sholom - Saint Paul, MN
Always resolves are issues that we have with our appliances.
Great all around
Becky - Saint Paul, MN
Cost was covered by Warner Stellian so I am not able to rate that question.
Great Tech - stuck with it until he got it figured out.
Tyme - Saint Paul, MN
Mike work very hard to make sure the repairs were completed right.
Quick and professional
Katie - Saint Paul, MN
Easy, quick, professional
Professional and courteous
Karl - Saint Paul, MN
Dishwasher Handle Replacement
Mary - Saint Paul, MN
James was great! He explained the problem, showed me a work-around, and replaced the part. Also told me what to expect in the future with this model. Also love the tracking feature!! Makes it so easy to plan around the service call.
Dave was great
Carlotta - Saint Paul, MN
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ms pic.Walk up to 5th, go thru the metal door on the left. Follow to the left to 507.Tech Could hear it clicking off when entering the room. Compressor buzzes about 15-20 seconds when power is supplied to it, then locks off. Condenser fan is running. Compressor external temperature is near 140 degrees.Would need a compressor kit WPW10507886 from dvh. SEE NOTES.; ordrng 1 SHIP2RETURNINGTECH (OR MAKE A P/U.) and 1 WPW10507886 (COMPRESSOR KIT)"
REFRIGERATOR WHIRLPOOL KFIS29PBMS02 "Installed new controls, all operations check ok at this time. Customer to monitor, unit has been running since last visit."
MICROWAVE MAYTAG MMV4206FZ3 Installed magnetron ordered. Ran a test cycle with a cup of water. All tested ok. Customer bought a lower rack wheel assembly for dishwasher; used 1 W10195416 (WHEEL ASSEMBLY ) from stock
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Found unit freezing in ff. Checked thermistors, control and harness ok. Checked door and cabinet sealing. Pulled fzr EVAP cover. Found ice ball on EVAP indicating low charge or restricted evap. Suspect unit running constantly trying to satisfy thermistor and control. Needs EVAP and drier. ; ordrng 1 W10143759 (drier (service)) and 1 W10836706 (evaporator)"
DISHWASHER WHIRLPOOL WDT970SAHZ0 Check unit over for issue with not turning on and found neutral wire at connector box not making good connection . Reconnect wiring and turn breaker back on and verify now working .
WASHER WHIRLPOOL MVWB765FW3 "Washer ...checked washer operation ,,ran test cycle error code f2e5 error I software error .ran test cycle and hot water is really hot ,scalding water ,steaming ,,after test cycle control panel won’t start cycle or change cycles ,interface board on panel is bad ,instruct customer to turn down water heater so water is not so hot and ordering new control panel .; ordrng 1 W11135391 (CONTROL PANEL )"
COOKTOP WHIRLPOOL WGE745C0FS01 Ms pic and of the receipt and cracked cooktop Replaced the cracked cooktop and took pictures of all burners working. The customer turned on the warming burner and said he could feel it getting lightly warm.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Installed EVAP and drier. Pulled vac and held. Charged with 3.7oz 134a. Unit running and cooling.
WASHER WHIRLPOOL WTW5610XW2 "Washer ...checked washer operation ...washer noisey grinding when agatating ....checked under washer and found transmission pulley worn and loose belt rubbing ,,,replaced clutch assl with pulley ; used 1 W10721967 (CLUTCH/SPLUTCH KIT) from stock"
MICROWAVE MAYTAG MMV4206FZ3 Check unit over for issue with light underneath not shutting off and found that control is faulty . Ordering control board and rescheduling call for ; ordrng 1 W11256464 (CONTROL )
REFRIGERATOR WHIRLPOOL WRT104TFDW00 Check fridge over for issue with not cooling and found compressor sounding like broken inside but might be a leak and needs dye drier also. Ordering compressor and rescheduling call for Monday. ; ordrng 1 SHIPTOFRIDGETECHOTHERTHENDAVEK and 1 WPW10507886 (compressor)
REFRIGERATOR KITCHEN AID KBFO42FTX02 "Drain line frozen, cleared ice from drain and blew out drain tube with steamer, should no longer leak. Customer to monitor."
WASHER MAYTAG MVWC465HW1 "Washer ,,checked out operation ..ran test cycle ...only error code fo8e01 ...no fill long fill ...ran test cycles and regulator cycle ,,all working good agatation and spin cycles ,all normall and working good ,can’t verify any problem with running of washer ,drain in the sink is really slow ,not draining good ,water might be siphoning back into washer .instruct customer need to clean out drain ,"
WASHER WHIRLPOOL WFC7500VW2 "Washer ,,,,checked washer operation ,,ran washer test cycle ,,,no error codes in control ..called tech line and went in test mode and reset spin cycle ,,,to recalibrate ,,,ran test cycle and all going thru good ,completing and goes into fast spin ,now ,,tested in drain and spin and advancing thru fine now ."
HOOD KITCHENAID KXW2330YSS0 Dropped motor to install transformer. Reinstalled motor and cleaned vent exterior. Lights tested ok
DISHWASHER KITCHENAID KDTE334GPS0 "Ms pic.Customer went to turn it on and the display was blank. Will not turn on. This happened a few months ago and we were called out. Followed the User Interface diagnostics by unplugging the UI, disconnect ting power to the unit, reconnecting power and closing the door. The drain pump,operated, indicating the main control,board is good and that we need the console and user interface.Return Monday 6-10-19.; ordrng 1 W11165145 (BLACK CONSOLE ASSEMBLY)"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed new compressor, charged to factory specs. Customer to monitor, should reach normal operating temps within 24 hours."
DRYER AMANA NGD4655EW2 "Dryer ,,,checked dryer operation ,,,plugged dryer in and turned on ,,blows circuit breaker right away ,,took dryer apart and found loose wire on gas valve ,,wire not hooked up and touching cabient ,,direct short ,,plugged wire back on gas valve ,,ran and tested all starting and running good now ,"
REFRIGERATOR KITCHENAID KRFC704FPS00 Ms pic. 2 time slots allocated on the return trip. Temperatures on arrival were 55 in the fresh food section and -3 in the freezer. Steamed away some of the frost for now. Needs the grey evaporator cover W11167902 and electronic control board W11332011.Return Monday 6-24-19.Customer will set the fresh food section at a warmer temperature before leaving out of town.; ordrng 1 SHIPTOTECH and 1 W11167902 (GREY EVAPORATOR COVER) and 1 W11332011 (ELECTRONIC CONTROL BOARD)
WASHER WHIRLPOOL CAE2743BQ0 Found an error code for no fill and drain hose on the floor. Found cold supply valve in the off position. Secure the drain hose and turned cold supply to full open. Ran an auto test. All tested ok. Cleared error code. Cold not reach Scott on Saturday. Office to bill customer $97.95
RANGE WHIRLPOOL KSIB900ESS2 Found left oven cavity bulb failure. Installed a new bulb. Light tested ok. Ran diagnostics. No error or faults. Ran an auto test. All tested ok. Ran convection bake 325. Convect fan is turning. All tested ok
WASHER WHIRLPOOL MVWB765FW3 Installed console ordered. Calibrated and ran an auto test. All tested ok. Advised customer to relieved unit. It is leaning to the left
STACKPAIR WHIRLPOOL WET4027HW0 Installed capacitor and repaired wire harness to cap. Calibrated and ran an auto test. All tested ok
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Replaced the electronic control and thermistor. Advised to let it run 24-48 hours on the recommended setting before making any temperature adjustments.Also explained the air coming into,the fresh food section from the freezer is below 32 degrees until it spreads out in the fresh food section. Suggested not putting water based beverages under the middle vent on the top shelf.Unit was running and cooling when leaving."
REFRIGERATOR AMANA ARB2117AW "Ms pic.Unit is not defrosting. Put the defrost timer into the defrost cycle and after some time it started to work. Power through the defrost bimetal stopped as it was partially popped open so it shut off prematurely..Needs defrost bi metal thermostat WP10442411 from truck stock. Estimate of $253.86 was approved.Steamed away the frost, Installed the part and collected payment in full on card approval number 1600474160.; used 1 10442411 (THERMOSTAT) from stock"
WASHER WHIRLPOOL MVWC565FW1 Installed control and lid latch ordered calibrated and ran an auto test. All tested ok. Advised the customer that the left outlet is suspect and is working on the right one
HOOD KITCHENAID KXW2330YSS0 "Tried switch. Still no lights. Called tech line. They said check transformer. There is no easy access to trans former. Will need to techs to pull motor and or drop the entire unit. Allow extra time for 2 techs. Send part to tech ; ordrng 1 PARTTOTECH and 1 WP8186686 (TRANSFORMER), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR MAYTAG MRT118FFFH01 "Try to heat seal up but still has gap on top left side freezer door, order hinge, timber, customer complaint bottom frig door is rubbing when door is closing with food in door draw, but I couldn’t get it to rub at this time, customer will put a little more weight in there to see when we come back for freezer hinge, instruct customer not to overload door, right now it’s load good and nothing rubbing, office to call customer for date to return on Monday..; ordrng 1 W11169703 (shim) and 1 WP2183003 (thimble) and 1 WP2261963 (hinge-door)"
DISHWASHER KITCHENAID KUDS50FVPA0 Found unit with water in it arrival. Ran drain cycle. Unit drains. Ran a normal cycle. And drained. Found dispenser door not opening. Unit needs a new dispenser and UI is has open area over the start button. Customer will just toss pods in the bottom of unit. Console is NLA. Customer declined replacing dispenser $315.00
WASHER MAYTAG MVWX655DW1 Noise during draining. Found an removed a metal collar stay from drain pump. Ran a test cycle. All tested ok