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Local Reviews
for Roseville, MN

Twin Cities Appliance Rated 4.7 out of 5 stars based on 13 customer reviews

Map of Roseville, MN

Huge scheduling problem --gea




Review of Twin Cities Appliance

Overall I was extremely happy with Jared's service. It was getting the appointment that was the problem. Whirlpool told me I had an appt. on Thurs and your company could not get me scheduled until the following Mon.


Response from Twin Cities Appliance:

That's odd because you called in on the 17th and Jay was out on the 18th to diagnose the problem- 6/18/19 13:20: JS there 6/18 TUE, 12:55 to 13:16, Compressor making loud whining noise and unit not cooling properly. Removed evap cover and found evap iced up at inlet. Leak in sealed system, ordering evap and compressor. Office please call cust for reschedule, job code 3; ordrng 1 W10836706 (EVAPORATOR) and 1 WPW10507886 (COMPRESSOR), saved tckt [SdLink\251292a.png], snapped 1 QuickPics (via SDM) Yes we had to order parts and budget time for your major repair(2 hrs 45 minutes) which put us out to the 24th. So Im not sure how we get out there much quicker-


Map of Roseville, MN

Service was overall positive




Review of Twin Cities Appliance

I may rate the experience better than warranted, as the serviceman informed us he could not find any problems causing the burning/smoky smell. And I was happy not to have to be buying a new washer. The serviceman did show up on time, and was polite which was all good. However, after he left, we discovered he had not entirely put the door to the wash back on. The screws were in, but not nearly tightened. So we tightened them up with our phillips screwdriver and everything seems to be fine.


Map of Roseville, MN

Guest service




Review of Twin Cities Appliance

The office was very helpful and the tech was very nice when he came to the house.


Map of Roseville, MN

Excellent Service




Review of Twin Cities Appliance

Andy got the job done well and efficiently.


Map of Roseville, MN

Stablizers for Whirlpool washer drum




Review of Twin Cities Appliance

Andy was very fast and good at his work.Could work on being neater in appearance, and billing procedures.


Map of Roseville, MN

Excellent job




Review of Twin Cities Appliance

Mike was quick, careful in determining the source of the problem, fast in the repair, and he completely cleaned up all water that leaked from the washer beyond our satisfaction. Overall he provided excellent service. We are very satisfied.


Map of Roseville, MN

Intake valves replaced and washing machine is fixed!




Review of Twin Cities Appliance

Mike new what he was doing and worked very fast and answered my questions.


Map of Roseville, MN

Robin




Review of Twin Cities Appliance


Map of Roseville, MN

Great service!




Review of Twin Cities Appliance


Map of Roseville, MN

Excellent service




Review of Twin Cities Appliance

Service technician was friendly, on time, knowledgeable and very helpful.


Very nice and qualified service man. Came prepared to fix problem with the right part.




Review of Twin Cities Appliance


Great




Review of Twin Cities Appliance

Very professional, quick diagnosis and fixed on the spot


great, professional service.




Review of Twin Cities Appliance


Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found defrost drain plugged with ice. Cleared ice and flushed drain. Found probe out of drain. Positioned probe in drain correctly. Advised cust.

Near Iona Ln, Roseville, MN 55113
Aaron A.

Aaron A.

RANGE IKEA IGL730CS0 Temp concerns customer states unit heats up to about 340 when set to 350. Also states when set to higher temps 450 barely gets over 360. Foil on bottom of unit at arrival told probably not a good idea may melt to bottom panel. Foil was not covering air holes on bottom cover at this time. Oven temp calibrated.

Near Laurie Rd W, Roseville, MN 55113
Mike T.

Mike T.

DRYER WHIRLPOOL LGR3624EQ2 "Dryer ..checked dryer operation ...dryer starts heating ,then after 10 mins no heat ,ignitor glows but no gas flame on burner , checked and found coils on gas valve failed are bad ,,replaced coils on gas valve ,ran and tested and all heating good now ,; used 1 279834 (DRYER COIL KIT) from stock"

Near Wilder St, Roseville, MN 55113
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Freezer door not closing properly, caused ice buildup inside freezer and around evap fan motor. Thawed ice and found left door rail not going in all the way, found a mounting screw had backed out of its hole and that was blocking rail. Tightened screw, rails now working properly. Door closing and sealing correctly"

Near Minnesota Ave, Roseville, MN 55113
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Install condenser fan blade and new control board per previous tech part order do to fan motor cycle oddly.

Near Oxford St N, Roseville, MN 55113
Jay S.

Jay S.

RANGE IKEA IGL730CS0 "Getting f8e0 error again and cooling fan not coming on. Installed new cooling fan and tested. Ran bake cycle, heating normally, fan came on, blowing nice and quiet."

Near Laurie Rd W, Roseville, MN 55113
Dave  K.

Dave K.

REFRIGERATOR KITCHEN AID KBFS20EVMS11 "Check fridge over for cooling issue and found sealed system has a leak in tubing and was running in a vacuum. Found corrosion on high side line and leak could be their but soaped line and did not see any bubbles. Ordering tubing ,compressor and evaporator. Rescheduling for next Thursday and need three time slots.; ordrng 1 12225602 (support-ev) and 1 12225602 (support-ev) and 1 W10507884 (compressor) and 1 WPW10233569 (tube) and 1 WPW10317014 (evaporator)"

Near Simpson St, Roseville, MN 55113
Dave  K.

Dave K.

DISHWASHER KITCHEN AID KDTE504DSS0 Install new wash pump do to leaking through deverter motor seal and on to floor. Run test cycle and all functions test okay and no leaks seen at this time.

Near Josephine Rd, Roseville, MN 55113
Dave  K.

Dave K.

DISHWASHER KENMORE 665.13044K113 Check dishwasher over for issue with new wash motor not working and found leak in seal and loose connector. Customer will remove and replace through dey appliance if needed.

Near Galtier St, Roseville, MN 55113
Mike T.

Mike T.

WASHER MAYTAG MVWC425BW0 "Washer ...checkeddd. Washer operation ran washer found water leaking from center tub...washer noisey found washer transmission and motor are bad ..needs transmission ....clutch ,,,and motor.est $650,,,0 parts and labor,,,,Customer declined est for repair,"

Near Sextant Ave W, Roseville, MN 55113
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Cond fan not operating and fan blade had come off. Removed fan housing and checked, all good. Installed new cond fan motor and attached fan blade, blade fairly loose on ahaft. When unit powered up blade came off, reattached. Could see fan speeding up and slowing down, not r7nning at a steady speed. Ordering cond fan blade and new electronic control, control is on backorder with no ETA, please x-part; ordrng 1 W11204896 (FAN BLADE) and 1 W11371382 (CONTROL)"

Near Oxford St N, Roseville, MN 55113
Mike T.

Mike T.

DRYER AMANA NED4655EW0 "Dryer ......checked dryer operation ,,,dryer.heating when not running ....found.heating.element coils. Are grounded to metal case..heating element is bad .replaced heating element and thermal fuse,,,ran and all working good ,; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"

Near Lovell Ave W, Roseville, MN 55113
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 Check fridge over for cooling issues and found fresh food evaporator frozen up and blocking air flow. Clear ice and pull evaporator cover and found defrost thermistor mounted to cap tube inlet tubing . Clear all ice and remount new defrost thermistor and fan assembly. Zip tie thermistor in place on suction line and reinstall cover and all screws and also bent tubing back against wall and taped around cover . Power cycle unit and verify fresh food section is now cooling. ; used 1 W11033168 (EVAP FAN AND HARNESS) from stock

Near Rambler Rd, Roseville, MN 55113
Aaron A.

Aaron A.

DRYER WHIRLPOOL WGD4850HW0 "Checked operation, lighting ever time when checking outside temp found low air pressure vent is flexible plastic had a spot that had been taped up had been coming off. Had been losing vent pressure taped up again checked temp outside test good."

Near Marion St, Roseville, MN 55113
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Check fridge over for issue with freezer door forming ice on liner and ceiling of freezer and found door rubbing against liner when shutting. Remove door and change nylon washer on bottom of hinge do to being thicker and remount door and verify door is now shutting smooth . Also instruct customer vegetables and fruits on top shelf and fresh food section back by air supply will freeze per factory must keep in containers or in crisper drawers

Near Roselawn Ave W, Roseville, MN 55113
Dave  K.

Dave K.

REFRIGERATOR MAYTAG MRT118FFFE01 Check fridge over for issue with cooling and per customer control shut unit off and customer power cycled and still could not get unit to turn on. Ran to local supplier and picked up new control box and returned and installed parts. At this time fridge is on in and cooling properly.; pckd up 1 W11223735 (CONTROL BOX)

Near Grandview Ave W, Roseville, MN 55113
Dave  K.

Dave K.

DISHWASHER KITCHEN AID KUDS30IXWH8 Install new upper rack adjusters and verify working properly.

Near Nancy Pl, Roseville, MN 55113
Dave  K.

Dave K.

REFRIGERATOR MAYTAG MFF2258DEM00 Check fridge over for freezing items in fresh food section and per customer when they power cycle fridge at breaker the temps return to normal . Replace jazz control board and customer will monitor for further issues with freezing food.; used 1 WPW10503278 (JAZZ BOARD) from stock

Near Matilda Cir, Roseville, MN 55113
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Instruct customer on how new fridge functions and that run time verys. Also food place on top shelf can freeze certain items when placed close to air supply vent. Level fridge upward slightly so fridge doors shut better on their own.

Near Sherren St W, Roseville, MN 55113
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Instruct customer on how new fridge functions and that run time verys. Also food place on top shelf can freeze certain items when placed close to air supply vent. Level fridge upward slightly so fridge doors shut better on their own.

Near Sherren St W, Roseville, MN 55113
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Found unit not cooling. Hooked up manifold. Found 7nit in deep vac. Checked solder joints. Found open joint on return line. Resoldered joint, tried to pull vac. Would not pull vac. Checked EVAP. Found exposed copper to aluminum joint on EVAP. Replaced EVAP with truck stock. Tried to pull vac. Would not pull vac. Checked drier. Found drier plugged on cooper to steel side with silver. Replaced drier with truck stock. Pulled vac and held. Charged unit with 4.2 oz 134a. Unit running and cooling. Pressures normal. ; used 1 W10836706 (EVAP), and 1 WPW10143759 (DYE DRYER) from stock"

Near N Chatsworth St, Roseville, MN 55113
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Found unit not cooling. Hooked up manifold. Found 7nit in deep vac. Checked solder joints. Found open joint on return line. Resoldered joint, tried to pull vac. Would not pull vac. Checked EVAP. Found exposed copper to aluminum joint on EVAP. Replaced EVAP with truck stock. Tried to pull vac. Would not pull vac. Checked drier. Found drier plugged on cooper to steel side with silver. Replaced drier with truck stock. Pulled vac and held. Charged unit with 4.2 oz 134a. Unit running and cooling. Pressures normal. ; used 1 W10836706 (EVAP), and 1 WPW10143759 (DYE DRYER) from stock"

Near N Chatsworth St, Roseville, MN 55113
Mike T.

Mike T.

DRYER WHIRLPOOL WGD5600XW0 "Dryer....checked dryer operation ...checked dryer for burning smell...took dryer panel off and checked lint and burner ,,no lint in dryer no burnt lint ,,cleaned lint out of blower wheel ..checked air flow and dryer cycling ???????...dryer temp good and cycle really good ,not overheating ???? and flame on burner looks good all working good now,no odor or burning now"

Near Ferris Ln, Roseville, MN 55113
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cust said ref section not cooling properly. Checked ref evap, not iced up. Ran diagnostic tests, found damper getting power but not opening, gears stripped out. Went and got damper locally and returned, installed new damper and tested, now working properly.; pckd up 1 WPW10248595 (DAMPER)"

Near Galtier St, Roseville, MN 55113
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Check fridge over for issue with icemaker stopping ice production and then suddenly starts back up. Found bottom door harness breaking and can not repair. Ordering new left freezer door and customer will call when door arrives.; ordrng 1 LW10669496 (dor-fip)

Near Asbury St, Roseville, MN 55113
Hung N.

Hung N.

DRYER MAYTAG MEDC465HW0 "Check over unit found air flow on meter is good, test temperature inside whiling running on high heat reach to 200, instruct customer about cutting down load so clothing can puff to get better drying time, unit is fine everything working good, she said door hard to close but I told her it’s new as she uses it latch will open up and will be easier to close by then.."

Near Iona Ln, Roseville, MN 55113
Mike T.

Mike T.

DRYER WHIRLPOOL WGD5600XW0 "Dryer....checked dryer operation ...checked dryer for burning smell...took dryer panel off and checked lint and burner ,,no lint in dryer no burnt lint ,,cleaned lint out of blower wheel ..checked air flow and dryer cycling ???????...dryer temp good and cycle really good ,not overheating ???? and flame on burner looks good all working good now,no odor or burning now"

Near Ferris Ln, Roseville, MN 55113
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cust said ref section not cooling properly. Checked ref evap, not iced up. Ran diagnostic tests, found damper getting power but not opening, gears stripped out. Went and got damper locally and returned, installed new damper and tested, now working properly.; pckd up 1 WPW10248595 (DAMPER)"

Near Galtier St, Roseville, MN 55113
Hung N.

Hung N.

DRYER MAYTAG MEDC465HW0 "Check over unit found air flow on meter is good, test temperature inside whiling running on high heat reach to 200, instruct customer about cutting down load so clothing can puff to get better drying time, unit is fine everything working good, she said door hard to close but I told her it’s new as she uses it latch will open up and will be easier to close by then.."

Near Iona Ln, Roseville, MN 55113
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Check fridge over for issue with icemaker stopping ice production and then suddenly starts back up. Found bottom door harness breaking and can not repair. Ordering new left freezer door and customer will call when door arrives.; ordrng 1 LW10669496 (dor-fip)

Near Asbury St, Roseville, MN 55113