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for Roseville, MN
Robert - Roseville, MN
Andy got the job done well and efficiently.
Stablizers for Whirlpool washer drum
Jan - Roseville, MN
Andy was very fast and good at his work.Could work on being neater in appearance, and billing procedures.
Nance - Roseville, MN
Mike was quick, careful in determining the source of the problem, fast in the repair, and he completely cleaned up all water that leaked from the washer beyond our satisfaction. Overall he provided excellent service. We are very satisfied.
Intake valves replaced and washing machine is fixed!
Jan - Roseville, MN
Mike new what he was doing and worked very fast and answered my questions.
Robin - Roseville, MN
Virginia - Roseville, MN
Ingrid - Roseville, MN
Service technician was friendly, on time, knowledgeable and very helpful.
Very nice and qualified service man. Came prepared to fix problem with the right part.
Jerry - Roseville, MN
Sue - Roseville, MN
Very professional, quick diagnosis and fixed on the spot
great, professional service.
Ervin - Roseville, MN
COOKTOP JENN-AIR JGD3430BB00 "Installed parts, unit tested ok, no leaks, all functions ok, also glued down bezels"
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Icemaker fill not terminating, fill tube iced up and overflowed, had large ice sheet on freezer bottom. Ordering new icemaker and both water valves. Cust has old style self piercing valve, told cust that could be a problem and they need to have it replaced with a newer, better shutoff. Cust may try to have that done before we come back, left our card, they will call us for reschedule; ordrng 1 4317943 (ICEMAKER) and 1 WPW10238100 (INLET VALVE) and 1 WPW10279866 (VALVE DUAL)"
MICROWAVE WHIRLPOOL MMV1174FZ0 "Found blown fuse, replaced, switch kit and fuse, unit tested ok, bulb burnt out under unit, customer to replace bulb; used 1 W10138793 (THERMAL FUSE), and 1 W11244494 (INTERLOCK KIT) from stock"
DOUBLE OVEN JENN-AIR JJW3830DP02 "Mi pic.The upper oven door hinge is jammed into the door liner. Needs liner and both hinges.The lower oven needs the left hinges that are not separate button nay come in a door assembly, w11110938. Liner number is wpw10709147. Need both for the lower door too.Also, the. Wrong size bottom kickplate was sent. Needs the correct one.Office to order parts and follow up,it’s the customer.; ordrng 2 W11110938 (DOOR LINER)s and 1 WPW10327374 (BOTTOM TRIM) and 1 WPW10327377 (BOTTOM TRIM) and 2 WPW10709147 (DOOR ASSEMBLY)s"
MICROWAVE WHIRLPOOL WML55011HS2 Installed bulb ordered. Light tested ok
COOKTOP JENN-AIR JGD3430BB00 "Fan operating but none of switches igniting, harness or spark module issue, ordering both, customer owes trip 97.95 and labor 106.65 upon return, whirlpool covered parts; ordrng 1 W10854963 (harns-wire) and 1 WPW10475147 (module-spk)"
RANGE KITCHEN AID KDRS505XSS01 Decline estimate needs manifold gas pipe assembly customer will get part and install himself
WASHER WHIRLPOOL WTW4816FW2 "Washer ,,,,checked washer operation ,,ran washer and checked for leaking water ,,,all checked ok .hoses ,,water pump ..and outer tub no leaks on those ,,found sink is not draining and water overflowing ,,on floor ,,cleaned out plugged drain ,,,water draining good now and all working good ,"
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Installed dual valve, unit tested ok, functioning ok water dispenser okay, no leaks, inst cust ice may not fill more than 1/2or 2/3 full, bucket is small and arm comes down a ways to check, this is normal, temp keeps switching back to 33 per customer, if keeps happening send out W11314429"
REFRIGERATOR WHIRLPOOL GS6SHAXMB00 "Refrigerant leak in the evaporator and the compressor is very noisy. Would need new evaporator and compressor. With parts, tax and labor it was a little over 1000$. Customer is going to shop for a new one."
REFRIGERATOR KITCHENAID KRSC503ESS01 Found unit running and cooling. Ran through svc tests. All functions normal. Unit passes all functions in svc test 4. checked harness and connections ok. Ordering control and power supply. Please ship parts to tech. One part is xpart. Please follow up with cust regarding return trip and part avail. ; ordrng 1 SHIPTOTECH and 1 W11172798 (CONTROL) and 1 WPW10226427 (cntrl-elec)
WASHER WHIRLPOOL WTW6600SW2 "Installed dampers, ran diagnostics through unit tested ok, unAble to remove agitator to install hub but part not needed, basket locking just fine and freely moving, adding to truck stock"
REFRIGERATOR KITCHEN-AID KSBS23INSS00 "Control board had burned out trace on relay side of control, replaced control. Tested operations, all check ok. Ice maker filling, lights functioning, dispenser working."
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Ice maker stopped in the break position. Getting 12 volts dc out of the UI into the ice maker but it will not turn in step 120. Needs new ice maker.; ordrng 1 W11099789 (ICE MAKER)
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed new icemaker. Pulled unit out on pad and power cycled unit. Entered diagnostics and ran harvest and fill tests, all good. Told cust to dump ice after first 24 hours"
M/W OTR IKEA IMH160FW0 After replacing the control board it still displayed F1-E4. Found it also qualified for the W11244494 interlock kit. Installed the new interlock kit and tested.Tests good and heated a cup of water 60 degrees in 1 minute.
RANGE WHIRLPOOL WFG550S0HZ0 "Sparking all ignitor are normal, customer thinks something wrong but it not, check over unit tested out good.."
RANGE WHIRLPOOL WFE515S0EW2 "Parent not home didn’t see element coming up by itself like order was written, install element anyway checked over unit tested out good.."
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Part sent to DS. Checked and unit does need ice maker harness.; schdld next appmnt for 3/8 FRI !
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Called 20 minutes before arrival.no answer when called or at the building. Waited 20 minutes and called again and left a message to call the office to reschedule.; saved tckt
WASHER MAYTAG MHW8200FW0 "Washer ....checked washer operation...washer not draining f09e01 error code ,water not draining out of drain hose good ,slow drain ..took washer apart and checked water pump .found trap on pump is clogged up with item of clothing ,cleanned out and removed ved clogging trap on pump .recalibrated and tested all operation all draining and working good now ,"
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Mane S pics.Replaced the icemaker wire harness that had a poorly conn ted black wire. Tests good and filled to the correct depth. Advised the customer it may take 24 hours before it starts making ice regularly.
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Installed toe kick. Adjusted doors. Tested water disp. Working. Tried to run harvest on ice maker. Unit would not start harvest. Pulled ice maker found black wire pulled from plug into ice maker. Inserted and secured wire. Tested ice maker . Unit completed harvest and stopped.
DISHWASHER WHIRLPOOL WDF520PADW7 "Check over unit found nothing wrong instruct customer to use heat dry and high temp, and plastic will not dry as well, ran diagnostics heater element is fine, with no code displayed..."
WASHER WHIRLPOOL WTW7040DW1 "F5e2, found lid not closing fully bad hinges door lock still not lock when forced shut either needs both hinges and lock replaced, send for approval office to follow up with customer ; rqstng P&A on 1 W10594147 (hinge) and 1 W10594148 (hinge) and 1 W10810403 (latch)"
REFRIGERATOR KITCHENAID KRSC503ESS01 Cust threw away boxes with core tags. Received parts in static bag only. Cust looked for boxes but could not find. Unit is in group home so not sure who opened parts. Installed parts. Unit running and cooling. Advised cust about cores. Advised office about cores.
WASHER WHIRLPOOL WTW8200YW0 "Washer ,,,checked washer operation...ran and tested error code f70 ,,basket slow ,ran and checked and found washer getting unbalanced ,,,washer also noisey in spin cycle when basket is turning ,,found outer tub bearing are bad ,,,,washer needs outer tub bearing kit ,,,suspension rods and water valve ,,because of filling slow ,,est parts and labor $560.45 ,,,,total customer declined est ,."
M/W OTR IKEA IMH160FW0 Ms pic and of the receipt dated 4/20/17.Replaced the main control board and tested. The display shows f1-e4 on the new board too. Per SP w11245251 this also needs interlock kit w11244494. From Dvh.Return Thursday 2/28/19 from 8-9.; ordrng 1 W11244494 (INTERLOCK KIT)
RANGE IKEA IES426AS0 "Started temp test at 1109am, unit chimed for preheat at 1116am at 383 degrees. Monitored cycle temps 304.5, 433.7, 312.6, 430.9, 314.0, 432.4 for an average of 371.35. Temp range for cycling temps is huge. Unclear if that’s how the software has been programmed or if the temp probe isn’t changing resistance fast enough. Will order both to be sure.; ordrng 1 WPW10181986 (sensor) and 1 WPW10545220 (cntrl-elec)"
WASHER WHIRLPOOL WTW6600SW2 "Washer ...checked washer operation.washer filling slow and long fill .water inlet valve is bad .,replaced water inlet valve ,,,tested operation and washer filling good now ."