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for Rosemount, MN
Amy - Rosemount, MN
Awesome service and technician!
Lisa - Rosemount, MN
Liz - Rosemount, MN
The tech was very nice. He was super knowledgeable and answered all my questions.
Efficient and fast
Kim - Rosemount, MN
Everything was on time and he quickly found the issue, fixed and and explained what was wrong. He also provided some pointers on how to help the fridge be more efficient.
Calli - Rosemount, MN
Great, friendly service!
Stephanie - Rosemount, MN
Jason - Rosemount, MN
Josh did a great job. Was punctual, friendly and finished the job on time and did great work.
Tim - Rosemount, MN
Awesome service, on time, thorough and completed quickly.
Deborah - Rosemount, MN
Ashley - Rosemount, MN
Everything was amazing.
Thomas - Rosemount, MN
Nate was prompt, thorough and friendly
Sally - Rosemount, MN
Awesome scheduling/tracking of tech
Mike - Rosemount, MN
We loved being able to see where the tech was throughout the day!
Maytag service call
John - Rosemount, MN
Josh was professional and sympathetic to our problem.
Complete and efficient
Paul - Rosemount, MN
Very poor service.
Darlene - Rosemount, MN
Jim. Was rude, argumentative, & belittling. Manger at Warner's Stellian told us serviceman would fix door and could level dryer. But Jim disagreed about leveling. Spent more time telling us that's not his job then it took to fix when he finally decided to do it. He was literally texting his boss to see if I was lying. Jim apparently not a happy employee. We own 2 businesses I would never allow our employees to argue with a client. Sad experience!!
Great Service fixing our microwave
Jeff - Rosemount, MN
I was able to schedule an appointment quickly and the technician was excellent. He came with the needed parts and repaired the problem quickly. This was a warranty repair so I rated the cost of the service a five.
Pete - Rosemount, MN
Repairman was very knowledgable about the repair issues. Is a very personable and kind person and respectful of my home.
Poor service n Quality
Diana - Rosemount, MN
I called kitchen aid n tech never put all complaints in system. Only one appliance not both. Kitchen aid is junk!
Keith - Rosemount, MN
Fast, efficient repair
Anne - Rosemount, MN
The effort to have our oven repaired was so minimal. I was referred by the manufacturer of our oven. They had a tech out within a couple of days and then the repair happened just as quickly. This was a MUCH better experience than I have had with other service providers.
Brent - Rosemount, MN
Very happy with the work that was done. Technician was competent, friendly and courteous. Quickly found the problem and resolved it. Couldn’t be more happy.
RANGE KITCHEN AID KFED500ESS03 Customer is getting chipping in upper oven cavity. Whirlpool sent paint pen customer is refusing to have oven cavity painted wants unit exchanged states she will be calling Warners Stellian for exchange. Advised customer that we would need to paint cavity to try and resolve issue and if cracking continues would need to call whirlpool for further assistance in issue
DISHWASHER MAYTAG MDB8989SHB0 Installed dispenser cover due to spring missing . Tested
DRYER MAYTAG MDE9700AYW Found drum rollers failing and drum black wrap strips were melted and rubbing against the cabinet sides. Drum is NLA. Customer to. Purchase new
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Installed door and tested .
OVEN KITCHENAID KODE900HSS00 Ran a probe bake with food customer had and it cooked just fine right to set temp went over how probe cycle works and how control reads it all checks ok no issues no error codes
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed parts adjusted feet unit was sitting too low in front all checks ok
MICROWAVE WHIRLPOOL WMH31017HS3 Bulbs bad installed new test ok; used 2 8206232A (BULB) from stock
DISHWASHER KITCHENAID KDTE334GPS0 Found both spray arms clogged. Ran a test cycle. Wash motor is working normally. Ordered new spray arms. Customer will install ; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)
DRYER MAYTAG MEDB765FW0 Found door hinges bent. Realigned and tested door is shutting properly
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Found thermistor for freezer out of range causing unit to frost over return vents installed WPW10384183 tested. Customer under warranty took pics of purchase receipt ; used 1 WPW10384183 (THERMISTOR) from stock
WASHER MAYTAG MVWB880BW0 Installed parts and tested
DISHWASHER JENN-AIR JDB8700AWP1 "Found the console non responsive. Checked for voltage at the control. Unit has 120 volts to control. Vent motor is open. The console circuit board is burnt. No dc voltage to the UI. Unit needs main control, console and vent. The drain pump needs to be cleaned out also. Customer declined estimate for repair $712.00"
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Gasket fell out cause liner is completely separating from door see pics need to order LW11258450 will need to schedule with customer when we have eta on door ; ordrng 1 LW11258450 (FF DOOR)
WASHER AMANA NTW4516FW3 "No error codes found. Ran an auto test . All tested ok. Unit has normal vibration. Calibrated unit. Advised customer on detergent use, cycle selection, load size and type"
RANGE WHIRLPOOL WGG745S0FS02 Customer pulled unit out. Found a fire had occurred by the bake valve. Wire harness has heavy damage. Reported finds and sent a photo of the damage to tech line adviser Ed. SR# 7727715691. Got sent to safety at WP. SR #772703412. WP is going to replace the unit. Safety will contact customer regarding replacement. Gas is turned off and unit is unplugged.
WASHER WHIRLPOOL WFW6620HW0 Found drawer not lining up with the opening. Drawer can’t close completely. Ordered drawer parts; ordrng 1 W11318830 (tank) and 1 W11321010 (dispenser)
RANGE WHIRLPOOL WFE905C0ES0 Unable to enter diagnostics. Ran bake 350. Both elements heat at the same time. The broil gets bright orange during preheat. Unit has run away heat. Element relays and not cycling. Ordered a new control. WP covering part and trip. Collect $85.90 at install. SR # 772718865. Part authorization # WQ1TL00WPL1; ordrng 1 WPW10705788 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRF560SEHV00 Installed parts and tested unit is working correctly
WASHER MAYTAG MVWB880BW0 Installed new tub. There is a missing plate for the motor. Josh has it. Office will schedule Josh to finish install
WASHER MAYTAG MVWB880BW0 W10435302 bearing kit at vadnais WPW10419333 stator at vadnais 280146 rotor vadnais found faulty bearing getting grind in spin basket also rotor stator locked up. Customer scheduled for Thursday extra time job. ; ordrng 1 W10435302 (BEARING ) and 1 WPW10419333 (STATOR)
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Called Techline did video call to show TL issue SR#7727658608 informational product report. Trimmed dispenser opening where Line sits now sine trimmed dripping no longer an issue either line needs to be longer so sits at edge of Channel or dispenser channel needs to be shorter like I did on this unit
WASHER MAYTAG MVWB880BW0 W10381078 outer tub at Sioux Falls. After removing shaft saw melted plastic after looking further found friction from faulty bearing melted hole in outer tub customer scheduled for Monday. ; ordrng 1 W10381078 (OUTER TUB )
OVEN KITCHENAID KODE900HSS00 Found several error codes for f3-e4 meat probe fault. Cleared error codes. Firmly seated the probe and removed in both ovens. Ran a meat probe bake cycle with the probe. The unit started heating. Unit tested ok
REFRIGERATOR WHIRLPOOL WRF560SEHV00 WPW10468556 right hand track at vadnais WPW10468555 left hand track at Waterloo W10798439 water tank holder at vadnais found tank holder slightly deformed causing one crisper to hit and not push back all the way also tracks are slightly out of square causing shelf to not push back far enough customer scheduled for Thursday ; ordrng 1 W10798439 (TANK HOLDER) and 1 WPW10468555 (LEFT HAND TRACK ) and 1 WPW10468556 (RIGHT HAND TRACK )
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Water line was not pushed all the way into valve so was dripping pushed in now seated no leaks anymore
DISHWASHER WHIRLPOOL WDF520PADM7 Installed parts and tested no leaks
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Ice building up under bucket towards ice door believe it’s condensation looks like ice door and ff door are not formed properly so door now sealing and allowing air from ff to infiltrate collect moisture and freeze need to replace door and ice door to try and resolve customer will call when all parts arrive ; ordrng 1 W10757550 (dor-fip ss) and 1 W10837274 (plate) and 1 W11171728 (door-ice)
WASHER WHIRLPOOL WTW8120HW0 Added drain extension so washer could be moved further away from the side and rebalanced legs. Unit is sitting perfectly flat and no issues with movement while testing. All checks out good.
DISHWASHER WHIRLPOOL WDF520PADM7 W11227945 deflector at vadnais WP8269259 gasket at vadnais WPW10329609 vent at vadnais vent is leaking tried realigning and still leaked. Customer scheduled for Tomorrow ; ordrng 1 W11227945 (DEFLECTOR) and 1 WP8269259 (GASKET) and 1 WPW10329609 (VENT)
RANGE WHIRLPOOL WFE515S0JS0 Installed new top on the range. Packing materials inside unit still. Did not test unit