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Local Reviews
for Rogers, MN

Rated 4.3 out of 5 stars based on 9 customer reviews

Map of Rogers, MN

Very pleased! Great service!




Couldn't be happier about the whole experience!


Map of Rogers, MN

Great Service





Map of Rogers, MN

Aqua Lift not meeting expectations!




Aqua Lift - Jay did a good job explaining that Whirlpool is marketing our oven as self cleaning but that Aqua Lift is only designed to loosen up baked-on materials - and that we would need to run the Aqua Lift several times to be effective. This does not meet my expectations for oven cleaning. Jay stated that there was nothing more he could do for us. Very frustrating!


Response from Twin Cities Appliance:

I'm glad Jay was able to explain the design of the stove- It's not always the technician's fault to fix what the engineers have changed over the years- the new way of self-cleaning is at a much lower temperature than the previous designs that locked the door and got up to 800 degrees.


Map of Rogers, MN

Great Service




Lukas was polite, helpful and very knowledgeable. Fixed issues quickly! Thank You!!


Map of Rogers, MN

Great service!




It was great service we would definitely recommend him again.


Map of Rogers, MN

Jan




Great


Map of Rogers, MN

Great service





Map of Rogers, MN

Whirlpool fridge fix




Service tech fix my fridge in a timely fashion. He had the part in his vehicle. Very polite.


Map of Rogers, MN

Very professional service





Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL KFXS25RYMS2 The compressor inverter control board was bad. Operation tested good after installing new inverter board.; used 1 W10893917 (INVERTER) from stock

Near Eagle Creek Ln, Rogers, MN 55374
Jay S.

Jay S.

DISHWASHER KITCHENAID KDFE104DBL2 Found upper rack needs not just tracks but adjusters broken as well. Installed new rack adjusters and track assemblies. Upper rack now sliding all the way in and out and raising and lowering properly. Door closing properly; used 2 WPW10546503 (ADJUSTER) from stock

Near Red Fox Rd, Rogers, MN 55374
Lukas F.

Lukas F.

REFRIGERATOR KITCHENAID KRBR109ESS00 Customer stated both sections not cooling. Customer had the unit unplugged so I plugged it in and checked for a frost pattern. No frost building up on the evaporator. There was still a slight charge in the system so I installed a dye drier and recharged the system. Customer will give it 24 hours to cool down and see if it holds temp.

Near Fawn Trail, Rogers, MN 55374
Duane W.

Duane W.

WASHER WHIRLPOOL WFW72HEDW0 "Replace parts, run test cycle, ok"

Near Brookside Ln N, Rogers, MN 55374
Andrew S.

Andrew S.

GAS RANGE WHIRLPOOL GGG3888LXQ00 "Igniter sent out to customer was labeled correctly but packed wrong, installed new igniter unit now heating good, showed customer how to calibrate unit; used 1 WP7432P143-60 (BAKE IGNITOR) from stock"

Near Fawn Trail, Rogers, MN 55374
Duane W.

Duane W.

WASHER WHIRLPOOL WFW72HEDW0 "3-1, need new acu and switch, s code for acu, 106.90 on return; ordrng 1 W11031829 (ACU) and 1 WPW10448876 (SWITCH)"

Near Brookside Ln N, Rogers, MN 55374
Jay S.

Jay S.

MICROWAVE WHIRLPOOL WMH31017HS0 "Door switches and cams broken. Installed new interlock kit, all ops good, heating normally"

Near Malisa Court, Rogers, MN 55374
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Installed new control board, UI, damper, gasket and ref thermister. All ops good, damper and fans working."

Near Tiffany Tr, Rogers, MN 55374
Jay S.

Jay S.

RANGE WHIRLPOOL WEG745H0FS0 "Cust concerned aqua lift self clean not working. I explained that aqua lift is only designed to loosen up baked on materials and they may need to run it several times to be effective, and they still have to get down and scrub it out by hand"

Near Aspen Ln, Rogers, MN 55374
Jay S.

Jay S.

MICRO/OVEN KITCHEN AID KEMS309BWH00 "Installed new microwave display board and tested, all ops good, display working normally"

Near Sundance Rd, Rogers, MN 55374
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer tried to cancel after he figured the issue out himself. The water reservoir had to be primed.

Near Aspen Ln, Rogers, MN 55374
Lukas F.

Lukas F.

OVEN JENN-AIR WW30430W The broil stuck on during the bake cycle. He left the power off overnight and the relay came unstuck. Would need new relay board but it is nla.

Near Hunter's Ridge, Rogers, MN 55374
Duane W.

Duane W.

DRYER WHIRLPOOL MGD8200FC0 "4-3, check vent with tester and is poor, replace ccu, run test cycle, ok, good air flow, call techline, check vent under and behind machine, was flexible and extra bend, straighten out, check vent again and is ok for gas"

Near Island View Cir, Rogers, MN 55374
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Installed new left hand door.

Near Malisa Court, Rogers, MN 55374
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Temperature in the fresh food was down to 28 when set at the recommended 37. I had the same model doing the same thing a week ago. Tech line recommended replacing parts. Need to replace control, user interface, thermistor, damper and damper gasket. ; ordrng 1 W10316760 (thermistor) and 1 W11043763 (CONTROL) and 1 W11284720 (USER INTERFACE ) and 1 WP67006341 (DAMPER GASKET ) and 1 WPW10196393 (DAMPER)"

Near Tiffany Tr, Rogers, MN 55374
Andrew S.

Andrew S.

MICROWAVE WHIRLPOOL WMH31017HS0 "imterlocks broken, Needs kit backordered, office to follow up, inst cust to leave unplugged; ordrng 1 W11244494 (INTERLOCK )"

Near Malisa Court, Rogers, MN 55374
Duane W.

Duane W.

DRYER WHIRLPOOL WED90HEFC0 "Replace element, test ok, check vent with tester and is poor"

Near Aspen Ln, Rogers, MN 55374
Lukas F.

Lukas F.

COOKTOP KITCHENAID KICU509XBL00 "Installed new module, user interface, and both right hand burners. Operation tested good."

Near Jessica Dr, Rogers, MN 55374
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer stated the freezer drawer is rubbing and the refrigerator sounds like it is making a phone call. The noise they are hearing is the ice box fan ramping up to speed. The bottom freezer basket was not hooked in place properly. Operation tested good after adjusting.

Near Aspen Dr, Rogers, MN 55374
Duane W.

Duane W.

DRYER WHIRLPOOL WGD6400SW0 "Replace pulley, test ok; used 1 8547174V (PULLEY) from stock"

Near Birch Rd, Rogers, MN 55374
Duane W.

Duane W.

DRYER WHIRLPOOL WED90HEFC0 "Element bad, fuses ok, cust will call if wants fixed, wp8544771, 135.90 labor"

Near Aspen Ln, Rogers, MN 55374
Lukas F.

Lukas F.

RANGE WHIRLPOOL WEG745H0FH0 The front right burner igniter was dirty and the bake burner was not aligned properly. Operation tested good after cleaning and adjusting the burner. I also adjusted all burners so they work on low.

Near Ebert Rd, Rogers, MN 55374
Duane W.

Duane W.

DRYER MAYTAG MGDB765FW0 "Tighten screws on burner, test ok"

Near Red Fox Rd, Rogers, MN 55374
Jay S.

Jay S.

MICRO/OVEN KITCHEN AID KEMS309BWH00 "Microwave display sometimes lighting up, sometimes not. Removed console and checked display board, no burn marks or broken wires. Checked connections and reinstalled console. Turned power back on and tested, display now working. Told cust to monitor and if it went out again to call us"

Near Sundance Rd, Rogers, MN 55374
Lukas F.

Lukas F.

COOKTOP KITCHENAID KICU509XBL00 "The unit shorted out and started smoking when using the right rear burner. It is giving the same error f 47 code as last time. She also stated the user interface will start blinking when not in use. Called safety team and they had me call tech line. Per tech line order the burner along with the module. The right 2 burners and the user interface are affected by this error code. I am ordering both burner, the UI and module. ; ordrng 1 W10396547 (hotplate) and 1 W10857232 (MODULE) and 1 WPW10396549 (BURNER) and 1 WPW10396615 (USER INTERFACE )"

Near Jessica Dr, Rogers, MN 55374
Lukas F.

Lukas F.

REFRIGERATOR JENN-AIR JS48CSDBDA Installed new power supply board. Operation tested good.

Near Saddle Ridge Dr, Rogers, MN 55374
Lukas F.

Lukas F.

REFRIGERATOR JENN-AIR JS48CSDBDA Installed new drain pan and drain tube heater. I turned the switch back on and now nothing is working. Getting voltage into the power supply board but not out. Needs new power supply board. ; ordrng 1 WP67001360 (POWER SUPPLY)

Near Saddle Ridge Dr, Rogers, MN 55374
Lukas F.

Lukas F.

MICROWAVE WHIRLPOOL WMH31017HS2 "Customer stated tripping the breaker when he closes the door. Door switches likely bad. Installed new interlock kit. I also found the mounting nut had touched the hot wire at some point. Installed the nut correctly and mounted it in place. Operation tested good.; used 1 8169704 (SCREW), and 1 W11244494 (INTERLOCK KIT) from stock"

Near Crow River Dr, Rogers, MN 55374
Lukas F.

Lukas F.

REFRIGERATOR JENN-AIR JS48CSDBDA Installed new drain pan and drain tube heater. I turned the switch back on and now nothing is working. Getting voltage into the power supply board but not out. Needs new power supply board. ; ordrng 1 WP67001360 (POWER SUPPLY)

Near Saddle Ridge Dr, Rogers, MN 55374
Lukas F.

Lukas F.

MICROWAVE WHIRLPOOL WMH31017HS2 "Customer stated tripping the breaker when he closes the door. Door switches likely bad. Installed new interlock kit. I also found the mounting nut had touched the hot wire at some point. Installed the nut correctly and mounted it in place. Operation tested good.; used 1 8169704 (SCREW), and 1 W11244494 (INTERLOCK KIT) from stock"

Near Crow River Dr, Rogers, MN 55374