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Local Reviews
for Rockford, MN

Twin Cities Appliance Rated 4.8 out of 5 stars based on 4 customer reviews

Map of Rockford, MN

Home own




Review of Twin Cities Appliance


Map of Rockford, MN

Lindsey




Review of Twin Cities Appliance


Map of Rockford, MN

Process needs updating




Review of Twin Cities Appliance

The technician was great, the process needs to be updated... When on a follow-up phone call to go over the issue with the appliance, the person on the phone stated that parts will need to be ordered since they were not available. Two days later the technician came out, looked over the machine and stated that parts need to be ordered. I already knew that, the guy I spoke to on the phone indicated this, why did he not place the order for them? Technician was very nice, stated that they should place the order for the parts then, but like the technicians to visit and look over the machine. Came back a couple days later with the parts and was done in minutes. Seems like a visit could've been saved.


Response from Twin Cities Appliance:

Hi Brian- Thanks for the review- Your Ikea unit uses parts that are not stocked and are special order only- We, unfortunately, had to come out to see exactly what was needed to be ordered. Not good for either party having to make 2 trips. Sorry for the inconvenience


Map of Rockford, MN

Prompt complete service




Review of Twin Cities Appliance

Prompt complete service


Hung N.

Hung N.

WASHER MAYTAG MHW5630HW0 "Ran diagnostics found suds code, check door seal has no rips, ran quick cycle with towel found no leaks, instruct customer to use for now but keep eye on it, if happens again to call back but run some load before tech arrive so we can trace leak.."

Near Iris Ln, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 The door liner is starting to separate at the top. This is causing g a bad seal and frost to form on the top of the door. Needs new freezer door. Customer will call when the door arrives.; ordrng 1 W11301143 (dor-fip)

Near Boulder Ridge Dr, Rockford, MN 55373
Lukas F.

Lukas F.

DOUBLE OVEN JENN-AIR JJW3830WS00 Installed new blowers and ran a test cycle. No error codes after over 20 minutes of running.

Near Whisper Creek Trail, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Freezer gasket pulling away again. Installed new gasket and heated to form.

Near Boulder Ridge Dr, Rockford, MN 55373
Lukas F.

Lukas F.

DOUBLE OVEN JENN-AIR JJW3830WS00 Low cooling fan speed error code. I went through a few tests and we determined both cooling fans need to be replaced. Quoted 106.65 labor on return.; ordrng 1 WPW10273666 (blower) and 1 WPW10273667 (blower)

Near Whisper Creek Trail, Rockford, MN 55373
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRT519SZDB05 "Cut out and Replaced lokring on evap and installed dye drier held vac charged to factory give 24 hrs for temps customer to monitor let us know if any further temp issues ; used 1 W10896679 (LOKRING), 1 W10896689 (LOKRING), 1 W11401413 (LOKRING ), and 1 WPW10143759 (DYE DRYER) from stock"

Near Terrace Cir, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRT519SZDB05 The refrigerator has never cooled right since day one. Freezer in the 20s and the fresh food is at 40. Only a partial frost parent at the top of the evaporator. No signs of oil on any of the joints. Likely a leak in the evaporator. ; ordrng 1 LOCKRINGTECH (LOCK RING TECH) and 1 W11407409 (EVAPORATOR )

Near Terrace Cir, Rockford, MN 55373
Duane W.

Duane W.

DISHWASHER KITCHENAID KDFE104HWH0 "Replace dispenser, test ok"

Near Elm St, Rockford, MN 55373
Lukas F.

Lukas F.

MICROWAVE WHIRLPOOL WMH31017HS0 "Bad door switches blew the fuse and breaker. Operation tested good after installing a new fuse and interlock kit.; used 2 W10138793 (THERMAL FUSE), and 1 W11244494 (INTERLOCK KIT) from stock"

Near Little Creek Ln, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR KITCHEN AID KSC24C8EYB02 When cutting out the old evaporator the cap tube snapped off inside the cabinet. Per tech line he is sending it off for product review. File# 7727083069

Near Hidden Ln, Rockford, MN 55373
Lukas F.

Lukas F.

WASHER MAYTAG MVWB865GW0 No answer at the door or phone. Customer will call to reschedule.; O-emld tckt

Near Marsh Run St, Rockford, MN 55373
Hung N.

Hung N.

DISHWASHER KITCHENAID KDFE104HWH0 "Clean out bottom spray arm, her water softener is down has cloudy water on dishes, but new water is coming this Monday, so they should help clean dish better..dispel door is working now but if calls back would need dispenser.."

Near Elm St, Rockford, MN 55373
Lukas F.

Lukas F.

WASHER WHIRLPOOL WFW90HEFC1 Installed new valve assembly. Operation tested good.

Near Ingram St, Rockford, MN 55373
Lukas F.

Lukas F.

WASHER MAYTAG MHW5630HW0 Installed new heater with sensor but still giving the same code. There was also a code for the main relay. Needs new control and ntc harness just in case. ; ordrng 1 W11316253 (harns-wire) and 1 W11322901 (cntrl-elec)

Near Fox Creek Ct, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL KBFS20ECMS00 Customer stated water not dispensing properly and no ice production. I purged the filter with a few gallons of water and pressure is now good. I did a fill test and found it leaking out of the front corner of the mold. I found the entire ice maker leaning towards the front. Operation tested good after adjusting and leveling the refrigerator. If still having ice maker issues it will need a new ice maker.

Near Lake Sarah Heights Dr, Rockford, MN 55373
Lukas F.

Lukas F.

DRYER WHIRLPOOL WGD7300XW0 Installed new idler assembly. Operation tested good.

Near Whisper Creek Trail, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "No heat building up at the condenser or drier. Found a restriction in the drier. Installed new drier, pulled into a vacuum and charged with 5.5 ounces of r134a.; used 1 WPW10143759 (DYE DRYER) from stock"

Near Main St, Rockford, MN 55373
Lukas F.

Lukas F.

MICROWAVE KITCHENAID KMHC319ESS2 "Bad door switches caused the fuse to pop. Operation tested good after installing new fuse and interlock kit.; used 1 W10138793 (THERMAL FUSE), and 1 W11244490 (INTERLOCK KIT) from stock"

Near Red Maple Ct, Rockford, MN 55373
Lukas F.

Lukas F.

WASHER WHIRLPOOL WFW90HEFC1 Customer stated loud noise coming from the dispenser when it starts to fill. No strange noises in diagnostics or in normal operation. All valves tested good in diagnostics. Customer will try to record it if it happens again.

Near Ingram St, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Compressor buzzes for a few seconds and trips the overload. There was still a full charge which indicates the damage wasn’t caused by low refrigerant. Needs new compressor.; ordrng 1 W11092625 (COMPRESSOR )

Near Canal Dr, Rockford, MN 55373
Duane W.

Duane W.

DRYER MAYTAG MGD5630HW0 "3-3, checked vent and is poor"

Near Cavanaugh Green, Rockford, MN 55373
Lukas F.

Lukas F.

MICROWAVE IKEA IBMS1455DS01 The button holder is broken. Needs new button holder and button.; ordrng 1 W11086664 (BUTTON) and 1 W11116990 (BUTTON HOLDER)

Near Lake Sarah Heights Dr, Rockford, MN 55373
Lukas F.

Lukas F.

MICROWAVE IKEA IBMS1455DS01 Installed new button and button holder. Operation tested good.

Near Lake Sarah Heights Dr, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL KUDF204EPA00 The arm got disconnected from the ice maker module. Operation tested good after reconnecting.

Near Basswood Ln, Rockford, MN 55373
Lukas F.

Lukas F.

WASHER MAYTAG MHW5500FW1 The cold valve tested open and no water is coming through in step 2 of diagnostics. Needs new valve assembly. ; ordrng 1 W10599356 (valve)

Near Nyle Ct, Rockford, MN 55373
Lukas F.

Lukas F.

WASHER MAYTAG MHW5500FW1 The cold valve tested open and no water is coming through in step 2 of diagnostics. Needs new valve assembly. ; ordrng 1 W10599356 (valve)

Near Nyle Ct, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Installed new compressor and charged with 3.7 ounces of r134a. No loud compressor noises.

Near Sioux Trail, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Installed new compressor and charged with 3.7 ounces of r134a. No loud compressor noises.

Near Sioux Trail, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 The compressor is making a high pitched noise. It starts out sounding normal and increases in intensity. Needs new compressor. ; ordrng 1 W11092625 (COMPRESSOR )

Near Sioux Trail, Rockford, MN 55373
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDF520PADM7 "4-3, replace sump, run test cycle, ok; used 1 W11025157 (SUMP) from stock"

Near Aqua Dr, Rockford, MN 55373
Lukas F.

Lukas F.

DISHWASHER KITCHENAID KDTE204EPA4 F7 e1 no heat error code. The heater works good in diagnostics but not in normal operation. Needs new control board. Customer is requesting an afternoon appointment if possible.; ordrng 1 W11305293 (CONTROL )

Near 87th Ln, Rockford, MN 55373
Hung N.

Hung N.

DISHWASHER KITCHENAID KDTE204EPA4 Install pump sump checked over unit tested out good no leaks..washing fine..

Near 87th Ln, Rockford, MN 55373
Lukas F.

Lukas F.

DISHWASHER KITCHENAID KDTE204EPA4 Getting voltage to the wash pump but not washing. Needs new pump and motor assembly.; ordrng 1 W11084657 (PUMP AND MOTOR )

Near 87th Ln, Rockford, MN 55373
Lukas F.

Lukas F.

DISHWASHER WHIRLPOOL MDB8989SHZ0 The inlet valve was sticking open even when power was removed. Operation tested good after installing new inlet valve.; used 1 WPW10327249 (INLET VAVLE) from stock

Near Basswood Cir, Rockford, MN 55373
Duane W.

Duane W.

DISHWASHER WHIRLPOOL MDB8959SFZ4 "Tracks full of soap and calcium and sticking, replace, test ok, send copy of receipt to house ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near Fox Creek Ct, Rockford, MN 55373
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDF520PADW7 "No error code, run test cycle, ok, instruct drying, soap and rinse aid usage"

Near Maple Dr, Rockford, MN 55373
Hung N.

Hung N.

MICROWAVE WHIRLPOOL WMH78019HZ0 Install door lock kit check over unit tested out good..; used 1 W11244490 (INTERLOCK KIT) from stock

Near Vernon St, Rockford, MN 55373
Duane W.

Duane W.

DISHWASHER WHIRLPOOL KDFE104DSS5 "Replace sump, run test cycle, ok, filter and spray arms plugged, call when coming back; ordrng 1 W10872845 (FILTER) and 1 W11101428 (SPRAY ARM) and 1 WPW10448645 (SPRAY ARM) and 1 WPW10463906 (SCREEN)"

Near Autumn Oaks Cir, Rockford, MN 55373
Lukas F.

Lukas F.

DISHWASHER WHIRLPOOL KDFE104DSS5 Installed new ump and ran a test cycle. There is now a leak in a different spot. It look to me like it is leaking from the seal on the wash motor but it is hard to tell. We need to try a new pump at this point. If that does not fix it we will then need to go after the tub. ; ordrng 1 W11085683 (PUMP AND MOTOR )

Near Autumn Oaks Cir, Rockford, MN 55373
Lukas F.

Lukas F.

DISHWASHER WHIRLPOOL KDFE104DSS5 Leaking from the center of the sump assembly. Needs new sump and motor assembly. Office please send off for approval and reschedule.; ordrng 1 W11085683 (PUMP AND MOTOR)

Near Autumn Oaks Cir, Rockford, MN 55373
Andrew S.

Andrew S.

REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Customer concerned about freezer not getting cold enough, inst cust how to adjust thermostat accordingly, recommended customer put ice cream in deep freeze as more sugar items will not freeze as firm, also more stuff in freezer= less freezing, items were around 10-15degrees freezer, 44 in fridge, moved tstat to four and recommended customer get a thermometer for both shoot for 5-10 in freezer and 38 in fridge, unit working ok"

Near Woodlawn Dr, Rockford, MN 55373
Andrew S.

Andrew S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer had receipt to show in warranty, found unit draining slow, check valve in drain line stuck closed, fixed this unit now working ok, ran diagnostics no leaks, all functions ok, inst cust to run 2-3 cups of vinegar once a month without dishes"

Near Autumn Oaks Cir, Rockford, MN 55373