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Local Reviews
for Rockford, MN

Twin Cities Appliance Rated 4.5 out of 5 stars based on 2 customer reviews

Map of Rockford, MN

Process needs updating




Review of Twin Cities Appliance

The technician was great, the process needs to be updated... When on a follow-up phone call to go over the issue with the appliance, the person on the phone stated that parts will need to be ordered since they were not available. Two days later the technician came out, looked over the machine and stated that parts need to be ordered. I already knew that, the guy I spoke to on the phone indicated this, why did he not place the order for them? Technician was very nice, stated that they should place the order for the parts then, but like the technicians to visit and look over the machine. Came back a couple days later with the parts and was done in minutes. Seems like a visit could've been saved.


Response from Twin Cities Appliance:

Hi Brian- Thanks for the review- Your Ikea unit uses parts that are not stocked and are special order only- We, unfortunately, had to come out to see exactly what was needed to be ordered. Not good for either party having to make 2 trips. Sorry for the inconvenience


Map of Rockford, MN

Prompt complete service




Review of Twin Cities Appliance

Prompt complete service


Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Compressor buzzes for a few seconds and trips the overload. There was still a full charge which indicates the damage wasn’t caused by low refrigerant. Needs new compressor.; ordrng 1 W11092625 (COMPRESSOR )

Near Canal Dr, Rockford, MN 55373
Duane W.

Duane W.

DRYER MAYTAG MGD5630HW0 "3-3, checked vent and is poor"

Near Cavanaugh Green, Rockford, MN 55373
Lukas F.

Lukas F.

MICROWAVE IKEA IBMS1455DS01 The button holder is broken. Needs new button holder and button.; ordrng 1 W11086664 (BUTTON) and 1 W11116990 (BUTTON HOLDER)

Near Lake Sarah Heights Dr, Rockford, MN 55373
Lukas F.

Lukas F.

MICROWAVE IKEA IBMS1455DS01 Installed new button and button holder. Operation tested good.

Near Lake Sarah Heights Dr, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL KUDF204EPA00 The arm got disconnected from the ice maker module. Operation tested good after reconnecting.

Near Basswood Ln, Rockford, MN 55373
Lukas F.

Lukas F.

WASHER MAYTAG MHW5500FW1 The cold valve tested open and no water is coming through in step 2 of diagnostics. Needs new valve assembly. ; ordrng 1 W10599356 (valve)

Near Nyle Ct, Rockford, MN 55373
Lukas F.

Lukas F.

WASHER MAYTAG MHW5500FW1 The cold valve tested open and no water is coming through in step 2 of diagnostics. Needs new valve assembly. ; ordrng 1 W10599356 (valve)

Near Nyle Ct, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Installed new compressor and charged with 3.7 ounces of r134a. No loud compressor noises.

Near Sioux Trail, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Installed new compressor and charged with 3.7 ounces of r134a. No loud compressor noises.

Near Sioux Trail, Rockford, MN 55373
Lukas F.

Lukas F.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 The compressor is making a high pitched noise. It starts out sounding normal and increases in intensity. Needs new compressor. ; ordrng 1 W11092625 (COMPRESSOR )

Near Sioux Trail, Rockford, MN 55373
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDF520PADM7 "4-3, replace sump, run test cycle, ok; used 1 W11025157 (SUMP) from stock"

Near Aqua Dr, Rockford, MN 55373
Lukas F.

Lukas F.

DISHWASHER KITCHENAID KDTE204EPA4 F7 e1 no heat error code. The heater works good in diagnostics but not in normal operation. Needs new control board. Customer is requesting an afternoon appointment if possible.; ordrng 1 W11305293 (CONTROL )

Near 87th Ln, Rockford, MN 55373
Hung N.

Hung N.

DISHWASHER KITCHENAID KDTE204EPA4 Install pump sump checked over unit tested out good no leaks..washing fine..

Near 87th Ln, Rockford, MN 55373
Lukas F.

Lukas F.

DISHWASHER KITCHENAID KDTE204EPA4 Getting voltage to the wash pump but not washing. Needs new pump and motor assembly.; ordrng 1 W11084657 (PUMP AND MOTOR )

Near 87th Ln, Rockford, MN 55373
Lukas F.

Lukas F.

DISHWASHER WHIRLPOOL MDB8989SHZ0 The inlet valve was sticking open even when power was removed. Operation tested good after installing new inlet valve.; used 1 WPW10327249 (INLET VAVLE) from stock

Near Basswood Cir, Rockford, MN 55373
Duane W.

Duane W.

DISHWASHER WHIRLPOOL MDB8959SFZ4 "Tracks full of soap and calcium and sticking, replace, test ok, send copy of receipt to house ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near Fox Creek Ct, Rockford, MN 55373
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDF520PADW7 "No error code, run test cycle, ok, instruct drying, soap and rinse aid usage"

Near Maple Dr, Rockford, MN 55373
Hung N.

Hung N.

MICROWAVE WHIRLPOOL WMH78019HZ0 Install door lock kit check over unit tested out good..; used 1 W11244490 (INTERLOCK KIT) from stock

Near Vernon St, Rockford, MN 55373
Duane W.

Duane W.

DISHWASHER WHIRLPOOL KDFE104DSS5 "Replace sump, run test cycle, ok, filter and spray arms plugged, call when coming back; ordrng 1 W10872845 (FILTER) and 1 W11101428 (SPRAY ARM) and 1 WPW10448645 (SPRAY ARM) and 1 WPW10463906 (SCREEN)"

Near Autumn Oaks Cir, Rockford, MN 55373
Lukas F.

Lukas F.

DISHWASHER WHIRLPOOL KDFE104DSS5 Installed new ump and ran a test cycle. There is now a leak in a different spot. It look to me like it is leaking from the seal on the wash motor but it is hard to tell. We need to try a new pump at this point. If that does not fix it we will then need to go after the tub. ; ordrng 1 W11085683 (PUMP AND MOTOR )

Near Autumn Oaks Cir, Rockford, MN 55373
Lukas F.

Lukas F.

DISHWASHER WHIRLPOOL KDFE104DSS5 Leaking from the center of the sump assembly. Needs new sump and motor assembly. Office please send off for approval and reschedule.; ordrng 1 W11085683 (PUMP AND MOTOR)

Near Autumn Oaks Cir, Rockford, MN 55373
Andrew S.

Andrew S.

REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Customer concerned about freezer not getting cold enough, inst cust how to adjust thermostat accordingly, recommended customer put ice cream in deep freeze as more sugar items will not freeze as firm, also more stuff in freezer= less freezing, items were around 10-15degrees freezer, 44 in fridge, moved tstat to four and recommended customer get a thermometer for both shoot for 5-10 in freezer and 38 in fridge, unit working ok"

Near Woodlawn Dr, Rockford, MN 55373
Andrew S.

Andrew S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer had receipt to show in warranty, found unit draining slow, check valve in drain line stuck closed, fixed this unit now working ok, ran diagnostics no leaks, all functions ok, inst cust to run 2-3 cups of vinegar once a month without dishes"

Near Autumn Oaks Cir, Rockford, MN 55373