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Local Reviews
for Rochester, MN

Rated 4.2 out of 5 stars based on 9 customer reviews

Map of Rochester, MN

Great service and done in a timely manner





Map of Rochester, MN

Very knowledgeable technician




see above


Map of Rochester, MN

Never call for their service again





Response from Twin Cities Appliance:

When you have sediment in your house supply that plugs up the machine, that will lead to a premature failure of the washer- I know you were not there to see this and we tried explaining the issue to you over the phone- We tried to do what we could. Our apologies if that was not good enough


Map of Rochester, MN

Exceptional service!!





Map of Rochester, MN

Great Service!




Ben is very knowledgeable and willing to explain how appliances work. He has excellent customer service skills as well.


Map of Rochester, MN

Great service





Map of Rochester, MN

R.A




Satisfied


Map of Rochester, MN

Great Service. Tech very helpful





Map of Rochester, MN

Thanks for quick service




Tech was in and out in less than 10 minutes, determined that problem was due to blocked vent


Ben B.

Ben B.

RANGE WHIRLPOOL WFE550S0HZ0 Tighten handle all ops ok

Near 56th Ave NW, Rochester, MN 55901
Ben B.

Ben B.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Installed new door all looks ops fine but one of the rails inside for food storage is bent needs new one office to order and reschedule ; ordrng 1 W11097831 (trim-door)

Near Red Hawk Dr SE, Rochester, MN 55904
Ben B.

Ben B.

DRYER WHIRLPOOL WED7590FW1 New co tool with stat tested all ops ok heats well

Near W Center St, Rochester, MN 55902
Ben B.

Ben B.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 When arriving tested found ice maker not responding also the water valve is leaking will need both parts house care lady there home owner gone could not get ahold of him she will tell him he can decide if they want to fix needs WPW10349187 valve 102.77 W10882923 100.57 ice maker 12 for shipping 80.90 for labor with trip could not collect trip could not get ahold of him; saved tckt

Near Stoppel Ln SW, Rochester, MN 55902
Ben B.

Ben B.

WASHER WHIRLPOOL MVWC565FW1 When testing found 120v to control but not responding called mr rescheduled for Wednesday to replace control ; ordrng 1 W11162438 (CONTROL)

Near Meadow Lakes Dr NW, Rochester, MN 55901
Ben B.

Ben B.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 When testing found temps 5 and 37 she had a temp tracker in it temps were off ordering a control box her temps were from 5 to 20 in freezer ; ordrng 1 W11223731 (CONTROL BOX)

Near Buck Hill Ct NE, Rochester, MN 55906
Ben B.

Ben B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Installed new controls unit cooling fine and responds well to

Near Alexander Road Northeast, Rochester, MN 55906
Ben B.

Ben B.

OVEN WHIRLPOOL WFG525S0HS0 When arriving found wire to igniter fell off installed again tested all ops ok

Near 61st Ave SE, Rochester, MN 55904
Ben B.

Ben B.

RANGE AMANA AGG222VDW4 When arriving tested spark module found no voltage coming from it also left harness switch is cracked called tk rescheduled for Friday ; ordrng 1 W10361496 (harns-wire) and 1 WP6610341 (module-spk)

Near 2nd Ave NW, Rochester, MN 55901
Ben B.

Ben B.

RANGE WHIRLPOOL MER8800FZ2 When testing found faulty switch but also the left front element is cracked called tk rescheduled for Friday ; ordrng 1 W10857622 (switch-inf) and 1 WPW10535150 (elmnt-surf)

Near Summit Pointe Rd NW, Rochester, MN 55901
Ben B.

Ben B.

M/W OTR WHIRLPOOL WMH31017HB0 Installed new mag and transformer also didode was burnt with cap tested heats well

Near 46 Ave NW, Rochester, MN 55901
Ben B.

Ben B.

WASHER WHIRLPOOL NTW4516FW2 Installed new control tested all ops ok

Near 4th St SE, Rochester, MN 55904
Ben B.

Ben B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 When testing the UI is half lite and will not respond called tk rescheduled for Friday ; ordrng 1 W10864261 (cntrl-elec) and 1 WPW10589838 (cntrl-elec)

Near Alexander Road Northeast, Rochester, MN 55906
Nate A.

Nate A.

STACKPAIR WHIRLPOOL WET4027EW0 "Installed new bracket, spring, and lid switch. All checks out ok and is working correctly once again. Fridge is unit was not cooling, compressor wasn’t running sxs. Turned thermostat to off and then on and compressor kicked in. Seth going to keep an eye on it."

Near Maine Ave SE, Rochester, MN 55904
Dave S.

Dave S.

REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Ms pic and of the broken part from the top of the filter housing assembly.Could not put the part that came out back in p,Ace. Needs filter housing assembly wpw10394053 from dvh.Estimate to repair, including the filter, is $352.45. Customer declined the repair and bought the filter. They will figure out how to pull it out without replacing the housing or have a grandchild look into that."

Near Juniper Ln SW, Rochester, MN 55902
Dave S.

Dave S.

MICROWAVE WHIRLPOOL WMH31017HS2 "Ms pic.Concern is an incomplete display.On,y 1 colon of the semi colon was showing. Turned the breaker off and on. Set the time and it tested good heating a cup of water from 57 degrees to 124 degrees in 1 minute."

Near Red Hawk Dr SE, Rochester, MN 55904
Ben B.

Ben B.

M/W OTR WHIRLPOOL WMH31017HB0 When testing found transformer melted wires with blowen diode as well unit has heavy greas covered called mr rescheduled for Wednesday ; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIDODE)

Near 46 Ave NW, Rochester, MN 55901
Ben B.

Ben B.

WASHER WHIRLPOOL NTW4516FW2 When testing found unit will not shut off drain pump checked pressure line all is fine drain is fine found control is faulty reschedule for Wednesday ; ordrng 1 W11170317 (CONTROL)

Near 4th St SE, Rochester, MN 55904
Ben B.

Ben B.

WASHER MAYTAG MVWX655DW1 When arriving found cold water not working valve is working found cold water line plugged with rust chunks cleared screen and and flushed line instructed customer to call plumber on pipes

Near 22nd Ave NW, Rochester, MN 55901
Ben B.

Ben B.

DRYER WHIRLPOOL WED7590FW1 When arriving found unit was not venting found vent pinched at back of unit moved adjusted all vents fine now

Near W Center St, Rochester, MN 55902
Ben B.

Ben B.

DRYER MAYTAG MEDX655DW1 Installed new timer tested works heats shuts off normal

Near 13 1/2 St SE, Rochester, MN 55904
Nate A.

Nate A.

DRYER WHIRLPOOL WED75HEFW1 Installed new UI and new harness. Voltage and polarity are good but issue still exists. Order all parts from Plainfield to ensure getting correct board and UI matchup. Has code for communication error. Office schedule with kemp’s.; ordrng 1 W10875486 (cntrl-elec) and 1 W10919207 (USER INTERFACE) and 1 W11025125 (UI HARNESS)

Near N Broadway Ave, Rochester, MN 55906
Nate A.

Nate A.

WASHER MAYTAG MHW5100DW0 Installed new pump in the unit and ran through a diagnostic test. All checks out ok and is working correctly with no further issues.

Near Palm Ln SE, Rochester, MN 55904
Nate A.

Nate A.

DISHWASHER WHIRLPOOL DU018DWTQ0 Got as much of the plastic off the element as I could. Started a cycle and unit filled and began washing. Sump is running with no issues and spray arms are both spinning. Advanced to dry cycle and heater is working properly with no issues. May notice a minor small next couple of loads but it will go away once all plastic residue has gone. Advise running tap on sink before starting load so the dishwasher will fill with hot water which will make sure the pods dissolve.

Near Greenview Pl SW, Rochester, MN 55902
Nate A.

Nate A.

WASHER WHIRLPOOL NTW4516FW2 Installed new control which allowed me to energize pump. Pump had no function. Vacuumed out the full tub and replaced pump. Ran through recalibration and diagnostic test. All checks out ok and is working correctly again.

Near 4th St SE, Rochester, MN 55904
Ben B.

Ben B.

WASHER WHIRLPOOL WTW8040DW4 Instructed customer on usage and I did test in diagnostics all ops ok they we not sorting and using way to much soap all ops ok

Near 19th Ave NW, Rochester, MN 55901
Ben B.

Ben B.

WASHER WHIRLPOOL MVWC400XW2 When testing found hub was not installed right I took apart adjust now unit works well

Near Sunset Ave SE, Rochester, MN 55904
Ben B.

Ben B.

WASHER MAYTAG MHW5100DW0 When arriving found unit is stacked also drain pump is plugged or bad called tk ordering pump and needs 2 man ; ordrng 1 WPW10605427 (pump-water)

Near Palm Ln SE, Rochester, MN 55904
Ben B.

Ben B.

WASHER WHIRLPOOL WTW8040DW4 Instructed customer on usage and I did test in diagnostics all ops ok they we not sorting and using way to much soap all ops ok

Near 19th Ave NW, Rochester, MN 55901
Ben B.

Ben B.

DISHWASHER MAYTAG MDB8959SFZ4 Installed new parts no leaks tested fine

Near Manchester Ln NW, Rochester, MN 55901