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for Prior Lake, MN
Cathy - Prior Lake, MN
Dean - Prior Lake, MN
service on dryer
Ricky - Prior Lake, MN
Sheryl - Prior Lake, MN
The technician was knowledgeable, friendly, courteous, professional, and very helpful!
Fix oven door
Dustin - Prior Lake, MN
Jim and Twin Cities Appliance did a wonderful job. Came to my house promptly, Jim was friendly and fixed our oven
Jill - Prior Lake, MN
Josh serviced my dishwasher which was only two weeks old, he was excellent fixed the problem with the rack. Also gave me tips how to use it, something the installer never did.
Fixed when they said it would be
Robert - Prior Lake, MN
Jim - Prior Lake, MN
Service Tech. is smart, friendly, considerate, and is welcome here again.
Robert - Prior Lake, MN
Thomas - Prior Lake, MN
Sandi/nick - Prior Lake, MN
Pike Lake Marsh - Prior Lake, MN
Lynn - Prior Lake, MN
Pike - Prior Lake, MN
Chantel - Prior Lake, MN
Brian - Prior Lake, MN
Pulte - Prior Lake, MN
Kevin - Prior Lake, MN
Josh was very helpful in providing expert counsel on how to deal with my ailing washing machine. Much appreciated.
ICE MAKER REPAIR
Jill - Prior Lake, MN
I thought the repairman was very friendly and very quick!
Very good service!
Jamie - Prior Lake, MN
We used TC Appliance to fix a problem with our just over a year old Maytag washer. They come out and diagnosed the problem, ordered and shipped the part and came back and installed it in about 10-15 minutes. Very good and persistent communication via phone, email and texts.
Michael - Prior Lake, MN
Pike - Prior Lake, MN
Excellent service. Very professional.
Dan/christinia - Prior Lake, MN
A good experience.
Great fast service!!
MIKE - Prior Lake, MN
Definitely will use them and recommend them for all appliance service!
Jesse - Prior Lake, MN
Polite, timely, and thorough. Technician came in for warranty service - he tested the appliance, explained what the problem was, and how to correct it - and then he completed his work, and verified that the appliance was functioning correctly. Thanks!
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 WPW10300024 ICEMAKER at Sioux Falls ICEMAKER just continues to cycle. Need to call and schedule with customer . ; ordrng 1 WPW10300024 (ICEMAKER )
WASHER WHIRLPOOL MVW6230HC0 Couldnt get washer it mimic issue no errors present unit sounds and is running normally customer to try and get recording of issue.
DRYER WHIRLPOOL WGD6620HC The hose for the dryer going to y connector was dripping at the y connection. Pulled out washer and looks like it was over tightened and separated the washer. Put new washer on the connection and all checks out good with no leaks.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed harness and gasket. Tested unit operating correctly
DRYER MAYTAG MGDB765FW0 Unit is operating properly. Issue was customer was having a hard time getting it to start advised that start has to be held until unit starts or 3-5 seconds. Also recommended not pushing it only needs to touch.
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Part looked correct this time but connector is wrong. Called the techline and they gave new part number for new fill tube kit. Office to schedule with customer.; ordrng 1 W11366500 (FILL TUBE)
WASHER WHIRLPOOL WTW5000DW1 "Drive hub for the basket was stripped so gearcase not engaging with basket. Installed new drive hub and ran through recalibration, diagnostic test, and spin test. All checks out good and is working correctly again.; used 1 W10528947 (HUB AND RETAINER) from stock"
REFRIGERATOR KITCHENAID KRFC604FSS02 "Installed new filter head, valve, and housing which also replaced the heater wire. All checks out good with no leaks. Customer will monitor to make sure issue doesn’t come back."
REFRIGERATOR WHIRLPOOL WRX988SIBH01 Control and cover here still need clamps and ties only 1 showed up need to order more package says 2 of each. It only was 1 part in bag of office to schedule will need to check and thaw freezer on return ; ordrng 2 W11456069 (CLAMP)s and 2 WPW10339879 (tie-wire)s
REFRIGERATOR KITCHEN AID KRFF507ESS01 "Found faulty ff defrost sensor. Need to order W11033168 customer scheduled for Thursday. Collected 291.23 full payment extra time job ; ordrng 1 W11033168 (FAN HARNESS), used 1 Ship (Shipping/Handling) from stock"
OVEN WHIRLPOOL WOS51EC0HS01 Unit is connected to WiFi and still having issues with the time. Checked settings and checks out good. Reset everything and customer will monitor to see if still having issues. If so will need new user interface for the unit.
MICRO/OVEN WHIRLPOOL WOC75EC0HS03 Customer states when in use unit will reset on its own and go back to home screen found numerous f6e0 codes in history starting in March to now will need new control panel and communication harness console is showing eta tba office to contact for return date ; ordrng 1 W11356977 (HARNESS) and 1 W11356990 (HARNESS) and 1 W11428561 (CONSOLE)
REFRIGERATOR WHIRLPOOL WRF550CDHZ03 Normal operation of unit customer is heading comp kick on high this sounds perfectly normal no issues.
OVEN WHIRLPOOL WOD93EC0AS05 F5e1 error was stored in unit for door latch. Tested latches for upper and lower and both are working properly unit is heating and operating normally. Spoke with tk on warranty of part cause customer is concerned it will go out again. Tk willing to extend warranty on part til aug 1st of 2020. Did advise customer repercussions of using self clean and from experience that it is not the best option for cleaning. Gave some tips to help.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Was now making ice. Found the seal between the door on the ice chute was not orientated correctly which could have been leaking air or be restricting door from closing all the way. Cycled ice maker after fixing gasket and door making contact with switch and ice maker cycling with no issues. Customer will monitor and if still having issues need ice maker assembly for intermittent thermistor reading for harvest on ice maker.
MICRO/OVEN KITCHENAID KOCE500ESS09 Installed the new parts and tested. Sits flat now and rotates without the grinding noise.
DISHWASHER WHIRLPOOL WDT975SAHV0 Installed new drain pump and hose with check valve. Tested after replacing parts and all checks out good with no leaks and unit is now draining normally.
DISHWASHER WHIRLPOOL WDT975SAHV0 Unit is draining very very slowly. Checked under sink connection and no plugs. Disconnected half and connector to disposal checked clear and connector to sump checked clear. Sounds like pump running fine. Inside of sump is smooth. Unclear what causing restriction. Will try pump first and then replace lines if needed.; ordrng 1 8269144A (drain hose) and 1 W10876537 (pump-drain) and 1 WPW10545278 (hose-drain)
DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit is working properly explained operation of new dishwashers and what to expect gave tips to help with cycles. No errors present
DRYER WHIRLPOOL WED72HEDW1 "Installed roller supports and idler pulley. Also cleaned out the unit and tested. NO sound now.; used 1 W10837240 (BRACKET & PULLEY), and 4 WPW10314173 (DRUM ROLLER) from stock"
MICRO/OVEN KITCHENAID KOCE500ESS09 Turn table motor is off center so the shaft holder does not sit low enough. Needs a new motor and holder. Motor is wp direct order office to order the part and reschedule with customer when part is available. Only need 1 tech with appliance cart.; ordrng 1 W10911403 (motor-turn) and 1 W11179756 (shaft-turn)
MICROWAVE WHIRLPOOL WMH31017HS Found tape for exhaust vent not stuck on vent but inside vent causing it to hit fan removed tape and tested
DISHWASHER KITCHENAID KDTE334GPS0 Installed new power cord test ok
DRYER WHIRLPOOL WGD8620HC0 Installed parts and tested
WALLOVEN KITCHEN AID KEMC308KSS01 Part comes up nla. Needs a new control board for the unit. The power surge overloaded the board and fried it. Power company is going to probably replace the unit.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Found sump motor failure. Cleared error codes. Installed a new sump. Ran a test cycle. All tested ok. No leaks
DISHWASHER KITCHENAID KDTE334GPS0 Installed valve noticed ground prong was broken off plug will need new cord ; ordrng 1 4317824 (cord-power)
RANGE WHIRLPOOL WFG520S0FS0 Heavy gas smell when burner is on took apart found that right rear burner connection at gas manifold was loose and leaking tightened all connections all check ok with leak detector sending out new burner caps ; ordrng 1 W10881749 (cap-burner)
DISHWASHER KITCHENAID KDTE334GPS0 Customer said would not fill with water for them Today unit is working fine filled washed drained. Found 6-1 and 6-4 codes will order valve ; ordrng 1 W11175771 (valve-inlt)
FREEZER MAYTAG MZF34X16DW04 Installed door and tested.