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for Prior Lake, MN
Lynn - Prior Lake, MN
Pike - Prior Lake, MN
Chantel - Prior Lake, MN
Brian - Prior Lake, MN
Pulte - Prior Lake, MN
Kevin - Prior Lake, MN
Josh was very helpful in providing expert counsel on how to deal with my ailing washing machine. Much appreciated.
ICE MAKER REPAIR
Jill - Prior Lake, MN
I thought the repairman was very friendly and very quick!
Very good service!
Jamie - Prior Lake, MN
We used TC Appliance to fix a problem with our just over a year old Maytag washer. They come out and diagnosed the problem, ordered and shipped the part and came back and installed it in about 10-15 minutes. Very good and persistent communication via phone, email and texts.
Michael - Prior Lake, MN
Pike - Prior Lake, MN
Excellent service. Very professional.
Dan/christinia - Prior Lake, MN
A good experience.
Great fast service!!
MIKE - Prior Lake, MN
Definitely will use them and recommend them for all appliance service!
Jesse - Prior Lake, MN
Polite, timely, and thorough. Technician came in for warranty service - he tested the appliance, explained what the problem was, and how to correct it - and then he completed his work, and verified that the appliance was functioning correctly. Thanks!
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Temps are 0 and 38 on arrival evap has full frost pattern customer states there was frost build up on half of evap and tech had to thaw it out now unit has been cooling fine since seems like it was a defrost issue but hard to say if that or if something was in fact going on with compressor at that time but as of today unit cooling fine making ice with good frost on evap fan running good airflow customer to monitor let us know if has any further issues
DISHWASHER KITCHENAID KUDS35FXSS0 Installed adjuster kit and tested
DRYER MAYTAG MGDX655DW2 Customer said they canceled appointment.
DRYER WHIRLPOOL WED5620HW1 Somehow the door strike fell through the mounting hole and fell into the bottom of the inside of the door. Took apart door and mounted catch into hole and it secured tightly. Not sure how it would have come out unless it was mounted wrong. All checks ok. If we’re to happen again would send catch.
OVEN KITCHENAID KEBS109BSS00 "Found thermal fuse blew need to order WPW10545255 at vandalism customer scheduled for Thursday collected 220.56 customer paid in full. ; ordrng 1 WPW10545255 (fuse-thrml), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Unit not cooling not running may run for short period of time then shut down all components test ok in diag reset breaker and all came back on and is cooling now would suggest board kit W10789393 customer going to do himself
MICROWAVE MAYTAG MMV5220FZ0 Unit door switches are working fine. Unit starting with no issues and all fans are running. Getting the low hum so heating circuit should be fine and the magnetron will be the part needed. Gave customer the estimate of 97.95 trip and 106.65 install due on the return.; schdld next appmnt for 10/3 THU !
REFRIGERATOR KITCHENAID KRMF706EBS01 P trap drain plugged with gunk overflowing drain out and onto base pan to floor cleared out draining ok now
RANGE WHIRLPOOL WFG975H0HZ0 Calibrated meter outside and set gas to natural gas. Let oven run for about seven minutes which put it just below 200 degrees. Ran meter in vent and the reading stabilized at 68ppm CO(0). Tech line updated and gave Sr7725828370. Also updated safety on the file. Testing within spec.
RANGE WHIRLPOOL WFG550S0HB Normal operation. Checked fittings before use no leaks. Tested unit what customer was smelling is the burning off smell of gas and the heat on top that customer is experiencing is the heat from the vent of the oven cavity this is all normal.
WASHER WHIRLPOOL WFW85HEFC1 Installed new main control and door lock ran multiple tests all checks on and ran all the way through auto test full target rpm and completed no issues
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Gasket sent was damaged and ripped in all 4 corners need to reorder wpw10460580 need to call and schedule with customer ; ordrng 1 wpw10460580 (gasket-fip)
REFRIGERATOR WHIRLPOOL MFI2570FEB01 start device bad Installed new start device comp started and is running at 1 amp comp checks good give 24 hrs for temps. If happens again in future would possibly need new comp.; used 1 W11092533 (START DEVICE) from stock
DISHWASHER MAYTAG MDB4949SHZ0 Installed dispenser and tested
RANGE WHIRLPOOL WFC310S0EW1 Installed switch for front burner and tested
DOWN DRAFT KITCHEN AID KXD4636YSS5 "Arm mounting on the motor wasn’t making good contact with the run switch arm. Adjusted the arm mounting to the motor up a little to have it push the run switch toggle a little higher. All checks out ok and unit is running with no issues. If the unit has issue again, likely have trouble with motor mounted arm not staying in position so would need to replace WPW10421277."
REFRIGERATOR KITCHEN AID KSC24C8EYY02 Installed all parts unit held vac and charged to factory spec cooling when left give 24 hrs for temps.
DISHWASHER WHIRLPOOL WDF310PAAS4 Filters full of grime advised customer filters need to be checked and cleaned regularly collected diag fee on fridge
DRYER WHIRLPOOL WGD92HEFU0 Installed door seal that came off. Found gas coil failure. Installed new coil kit; used 1 279834 (DRYER COIL KIT) from stock
WASHER MAYTAG MVWB835DW4 No error codes found. Ran an auto test. All tested ok. Re-calibrated unit. Ran a deep water cycle with some towels. Unit filled with the approximate amount of water as engineered. Customer is unhappy with unit and will contact home depot for possible return
REFRIGERATOR KITCHENAID KRFF507ESS01 "Ff evap iced up again. Called Techline advised to check 3 way valve , ohm out thermistor which when checked was slightly out of range p8 3 to 4 11.6k since was in ice would assume be closer to 23k need thermistor harness and need to silicone silicone liner. needs W11033168 and 482338 Customer not wanting to pay for anything wants to call kitchenaid back since they told him all would be covered calling today"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed new ui and ice bucket give 48 hrs for temps to regulate customer to monitor and let us know if still an issue with temps
WASHER WHIRLPOOL WTW5000DW2 Found no power at the outlet. Customer then checks breaker panel. Breakers were off for the washer and dishwasher. She turned on the breaker. All tested ok
REFRIGERATOR KITCHEN-AID KRFF707ESS01 Installed new EVAP fan/harness and zip tied defrost thermistor. Trimmed tabs on the air tower. Also trimmed styro by the damper motor to allow the EVAP cover to pull in tighter. All checks out ok with no issues.
WASHER WHIRLPOOL WTW7000DW3 Tests one and two produced no water with original valve. Installed new valve in the unit and ran fill test again. All checks out ok and all fills are working correctly with no issues.
MICRO/OVEN WHIRLPOOL WOC75EC0HS01 Customer is having issues with the control panel shutting off or having lines through the screen so they are unable to see what is displaying. Asked them to check if the microwave light comes on when they open the door if the screen goes black again. Will order new user interface and the lines would indicate and issue with the display.; ordrng 1 W11351549 (CONTROL PANEL)
DOUBLE OVEN KITCHEN AID KEBK206BSS01 "Getting a ton of vibration noise from the upper cooling fan when the unit first starts. The noise then goes away after the unit reaches about 200 degrees. Ran temp test for the upper and lower oven.Upper - preheat chime 432, cycle temps 400, 327, 399, 335, 400, 330 =365avgLower - preheat chime 425, cycle temps 389, 317, 405, 323, 406, 320 =360avg; ordrng 1 WPW10641253 (blower)"
WASHER MAYTAG MVWB765FW0 Found UI intermittently failing. Unit needs a new UI. Customer declined estimate for repair and will fix himself
DISHWASHER KITCHEN AID WDF310PCAS0 Installed heater and tested
COOKTOP WHIRLPOOL KCGS550ESS01 Installed a regulator on the unit. With the fittings supplied was unable to keep the 90 degree elbow they had on there. It still clears the drawer with no issues but just has less clearance. All checks out ok.