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for Princeton, MN
James - Princeton, MN
Jean - Princeton, MN
Frank - Princeton, MN
First tech did not perform a complete ops test. told me washing machine was working. Asked him to watch the full cycle. He ordered new control board. Different tech installed new board, did not perform complete ops test. washer is doing the exact same thing fills with water and does nothing. This work was performed under Maytag Factory Warr. Now maybe this is a bad machine but I feel the service was subpar. We will be returning this machine to Menards.
Response from Twin Cities Appliance:
Sorry to hear this Frank- We did run it thru the auto calibration test. No error codes showed up before or after the repairs. I know you returned the product to Menards so we are unable to try and correct it for you.
WASHER MAYTAG MVWB835DW1 Long fill error and inlet thermistor error. Water pressure is good. Needs new valve assembly.; ordrng 1 W11165546 (VALVE)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer stated it randomly will dispense crushed ice when set on cubed. The bucket was pushed all the way back into the solenoid and it is dispensing perfectly today. The ice could have been frozen in clumps which can cause it to throw out chunks. Customer will make sure the ice is broken up before use.
MICROWAVE WHIRLPOOL WMH54521HS0 Installed new control. Operation tested good.
DISHWASHER WHIRLPOOL WDF520PADW7 "Dishes coming out dirtier than when they went in. This is happening to plastic bowls and some glasses on the top. No error codes, they are using rinse aid, tub temperature was 123 and the water hardness was the lowest on my scale. Tech line had me advise them to use high temp wash and sani rinse. Since it is only happening on the top rack I am sending them a spray arm to install. customer is loading the dishwasher properly. Customer will call customer if this does not fix it. Tech line file number 7723646959.; ordrng 1 WPW10317197 (SPRAY ARM)"
WASHER MAYTAG MVWB835DW1 Installed new valve assembly and tested each valve in diagnostics. Operation tested good.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Water not dispensing and icemaker not making ice. When water dispenser pressed, get just a little bit of water then nothing. Pulled unit out on pads and found plastic water line that goes from copper supply line to the water filter housing kinked. Turned off water supply immediately though it was not leaking at this time. Cust not home so called and left message that i was ordering a new line and to leave the water turned off. Left card for cust to call us with questions; ordrng 1 W11162040 (WATER INLET LINE)"
DISHWASHER WHIRLPOOL WDF520PADW7 Customer stated sometimes the soap does not wash out of the dispenser and the dishes come out dirtier before putting them in. No error codes and both spray arms are moving properly. Need to try control and owi sensor.; ordrng 1 W10906426 (CONTROL) and 1 W11084121 (OWI SENSOR )
MICROWAVE WHIRLPOOL WMH31017FS0 "Bad door switches caused the fuse to blow. Operation tested good after installing new switches and a fuse. ; used 1 W10138793 (THERMAL FUSE), 1 W10269458 (DOOR SWITCH), 1 W10269460 (DOOR SWITCH), and 1 W10727360 (DOOR SWITCH) from stock"
REFRIGERATOR AMANA ASI2575GRW00 Install new air diffuser and now slide adjustment works properly.
MICROWAVE WHIRLPOOL WMH54521HS0 The relay for the countertop light is stuck on. Needs new control board. Customer requesting a late afternoon appointment if possible.; ordrng 1 W11182110 (CONTROL)
DISHWASHER WHIRLPOOL WDF520PADW7 Installed new control and owi. Customer will run a test cycle.
RANGE MAYTAG MGR6600FZ0 "Installed new console assembly, looks good. All ops good"
WASHER MAYTAG MVWX655DW1 Installed new ACU and ran calibration cycle. All ops good
RANGE MAYTAG MGR6600FZ0 "Installed new control panel, did not realize until it was in that it had a dent in it. Reordering new console; ordrng 1 W11026866 (CONTROL PANEL)"
REFRIGERATOR MAYTAG MFI2570FEZ06 "Old freezer door has a large crease in the middle, installed new door and transferred handle and gasket. Door closing and sealing properly, looks good"
RANGE WHIRLPOOL WFE550S0HV0 Installed new top.
WASHER WHIRLPOOL WFW72HEDW0 F3 e1 and f9 e1 both related to the pressure system. The unit fills and drains just fine in diagnostics so I examined and cleaned the air trap and pressure hose. There was a bit of debris in the air trap which could have caused it to throw the code. Operation tested good in diagnostics. If the code returns it will need a pressure switch WPW10448876.
MAytag Microwave- wont heat- Magnetron went bad. Operation tested good after installing new magnetron.; Job Cmpltd, O-emld tckt