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for Plymouth, MN
Bridgett - Plymouth, MN
Extremely professional while precisely delivering on their promises.
Excellent experience all the way around. Hung did a fantastic job!
Heidi - Plymouth, MN
Ben - Plymouth, MN
Customer service was excellent and the staff was so easy to work with even with all the COVID related precautions.
Christopher - Plymouth, MN
Esperanza - Plymouth, MN
Very good service
Steve - Plymouth, MN
On time. Efficient. Fully explained the problem.
Ben - Plymouth, MN
Right on time and done correctly
Ed - Plymouth, MN
Washer is back in service. Duane was on time fixed the problem. Good service.
Koenig ice maker
Shannon - Plymouth, MN
Great Service! Got it fixed!
Dr - Plymouth, MN
Alexander - Plymouth, MN
Thanks for helping us time and again with our Constant whirlpool Fridge problems.
Jermain - Plymouth, MN
Parts were slow, but technical was very friendly, nice jobery friendly, nice job
Frank - Plymouth, MN
Parts were slow, but technical was very friendly, nice job. Waiting for the part and then a three hour window wait is kind of a pain.
Greg/lynn - Plymouth, MN
Cindy - Plymouth, MN
Dave's experience and patience got a difficult job done and my refrigerator is running like brand new. Best ever service!
Momma to 7 - Plymouth, MN
He did a great job! Works fabulous!
Ben - Plymouth, MN
Donna - Plymouth, MN
Prompt, organized, and excellent service.
Carolyn - Plymouth, MN
Hung (pronounced Hong) was awesome, experienced, and efficient. Great service!
Kathleen - Plymouth, MN
Great Service from Hiung N!
Jay - Plymouth, MN
Arrived on time, quickly diagnosed problem, fixed quickly.
Anne - Plymouth, MN
I appreciated the willingness to make an appointment when it was convenient for me; the background work that was done prior to the appointment to make sure they could service my unit and the honest accessment of what the best plan of action would be for me. Thanks for all your great sevice!!!
Karla - Plymouth, MN
First time using Twin Cities Appliance and am very pleased!
Cheryl/Don - Plymouth, MN
I did send a review already but want to send one again. Dave went above and beyond to try and fix our 29 yr old fridge so it would last until we could get a new one.He did everything he could to keep it going. We are very grateful. He gave us the time we needed to select a replacement. A job very well done!
Fusne’s the Best!
Rosemary - Plymouth, MN
Duane was terrific!
REFRIGERATOR KITCHEN AID KSBS25FKBL00 Unit not cooling due to a bad inverter board. Due to the age of the refrigerator and price customer is going to buy a new unit.
REFRIGERATOR KITCHEN AID KBFS22EWMS7 Customer stated the door was left open and temperatures started to rise. He closed the door and they continued to rise. He then reset the breaker and temps came back down. Temps at 0 and 38 today. All fans and compressor checked good. Customer will monitor temps.
RANGE WHIRLPOOL KSGG700EBS1 Customer has two of the exact same ranges and this one takes twice as long to preheat. The burner heights are very low Indicating low gas pressure. Need to try new regulator to eliminate the range. ; ordrng 1 W10861656 (regulator)
DISHWASHER KITCHEN AID KDTE334GPS0 "Replace parts, run test cycle, ok"
DISHWASHER WHIRLPOOL KDTE334GPS0 "Sump damaged, also wrong part sent, w11162733; ordrng 1 W11178672 (SUMP)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer stated items freezing near the back and the left hand door wont close on its own. They bumped the temperature up and temps have been good. I instructed them to keep items away from the vent and the walls. I also instructed them to close the left hand door first or else it wont close properly. Needs new right hand gasket due to a rip. Customer will call when the part arrives.; ordrng 1 W10830162 (gasket-fip)
WASHER MAYTAG MVWB865GC0 "Recheck noise and ran diagnostics seems like noise is coming from cold water valve, install fill valve from truck stock noise went away, calibration done with no leaks no codes..; used 1 W11165546 (VALVE) from stock"
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Replace sump, run test cycle, ok"
REFRIGERATOR KITCHEN AID KBSN608ESS01 The top left hand freezer led has gone bad. Customer wants to replace the remaining freezer leds we havent replaced yet. I am ordering 3 leds for customer to install.; ordrng 1 W11462342 (LED) and 2 W11462342 (LED)s
DISHWASHER JENN-AIR JDB9000CWS3 Install sump n pump check over unit tested out good no leaks no codes..
WASHER WHIRLPOOL WTW4816FW2 Install board ran diagnostics and calibration done tested out good no leaks no codes..
REFRIGERATOR KITCHEN AID KBSN608ESS01 The top left hand freezer led has gone bad. Customer wants to replace the remaining freezer leds we haven’t replaced yet. I am ordering 3 leds for customer to install.; ordrng 1 W11462342 (LED) and 2 W11462342 (LED)s
MICRO/OVEN WHIRLPOOL WOC75EC0HS01 "Install ui check over unit tested out good, chime is working now with all button press and timer chime at end for customer.."
REFRIGERATOR JENN-AIR JFC2290VEM8 Defrost drain grommet plugged up. Operation tested good after installing a new p trap kit and defrosting. ; used 1 W10619951 (P TRAP KIT) from stock
WALLOVEN KITCHEN-AID KEBS207SSS04 Installed new broil element and ran a test cycle. Operation tested good.
REFRIGERATOR KITCHEN AID KRFF507HPS00 Bad freezer led and the water line going to the filter head was loose. Operation tested good after pressing the line in properly and replacing the freezer led. ; used 1 W11205083 (LIGHT MODULE) from stock
DISHWASHER JENN-AIR JDB9000CWS3 Order sump and pump parts are cover ny Whirlpool customer paid in full..; ordrng 1 W10876537 (DRAIN PUMP) and 1 WPW10605057 (SUMP)
REFRIGERATOR KITCHEN AID KFIS29BBMS00 Top half of the freezer evaporator ice up but there was a full frost pattern. This indicates a sticking bi metal. In diagnostics it went into defrost just fine. Customer is going to defrost and keep an eye on it. If still having issues please send out harness WPW10514110. Quoted 106.65 labor.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 The defrost drain was plugged up. Operation tested good after defrosting and snaking the drain.
WASHER WHIRLPOOL WTW4816FW2 120 to ccu but no operation; ordrng 1 W11170319 (CCU)
WALLOVEN KITCHEN-AID KEBS207SSS04 The outer broil element which cycles during preheat and bake is bad. Needs new broil element. Quoted 85.90 labor.; ordrng 1 WP9760774 (elmnt-brol)
DISHWASHER KENMORE 665.12793K312 "Clean out both spray arms lots of junk inside there, did 4 cups on 4 corner all were cover with water so we know we got good pressure going up washing"
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Installed new compressor, dye drier and charged with 5.5 ounces of r134a. Customer will give it at least 24 hours to cool down.; used 1 WPW10143759 (DYE DRYER) from stock"
COOKTOP WHIRLPOOL G7CG3665XS00 "The switch for the front left burner is bad and one of the knobs is broken. Needs new switch harness. I made sure we could remove the screws to get the top off. We will need to collect for trip, shipping parts and labor on return. Quoted 85.90 labor.; ordrng 1 W10300393 (harns-wire) and 1 WPW10284885 (knob)"
OVEN KITCHEN AID KODE500ESS04 Installed new outer door for the upper oven. New door looks good and is free of any defects. All checks ok.
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Mullion is now springing back correctly. Needs new mullion to replace the inner spring and get it to flip back correctly and not hit the right door.; ordrng 1 W11177238 (MULLION)
REFRIGERATOR KITCHENAID KRFF507HPS00 The freezer led was bad. Operation tested good after installing a new led.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Cord unplugged under sink
DRYER WHIRLPOOL WED9150WW1 "Install idler clean out lint tested out good, did airflow test it fail for poor air, instruct customer to get vent clean ASAP..; used 1 279640 (IDLER PULLEY) from stock"
DOUBLE OVEN WHIRLPOOL WOD51EC0HS01 "Order ui, screen was slow to response for her and me, ran diagnostics ui code was in there, ran bake and broil in test both didn’t come on, order lower board and stats..; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 1 W11297709 (console) and 1 WP4449751 (thrmst-fix)"