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for Plymouth, MN
Thomas - Plymouth, MN
Quick, Organized and no mess.
David - Plymouth, MN
Well, it is true. You get what you pay for with this company. They aren't cheap but they know what they are doing and get the job done right the first time. Very friendly and knowledgeable service Techs. Tracking system so you know when the tech is on his way. Hope I don't have too but if I need an appliance repair, these guys are the ones to use. Keep up the amazing work!!
Response from Twin Cities Appliance:
Thanks David! Its great we could keep the wall oven/Microwave combination going after 15 years- Yes you needed some expensive parts, but as you said we got it done!
Kim - Plymouth, MN
Fran - Plymouth, MN
No problems...tech was knowledgeable, professional, and courteous. Cleaned up everything.
Friendly, efficient, and thorough!
Wendy - Plymouth, MN
Dave arrived on time, was very friendly, and finished his project quickly. Thanks for the Help!
Linda - Plymouth, MN
Tom - Plymouth, MN
Phil was very professional, answered my questions and gave me insight into my perceived issues with this new Whirlpool gas range. I would highly recommend him and your company to others. Thanks, Tom
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Fresh food evaporator frosted up. I defrosted and checked the location of the thermistor. The thermistor was in the proper location so I spliced in a new plastic thermistor. Customer will monitor frost.; used 1 W10902214 (THERMISTOR) from stock
REFRIGERATOR WHIRLPOOL KBSD602ESS00 Installed new compressor and charged with 6.75 ounces of r134a.
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Check fridge over for issue with freezer bin stick and not rolling properly do to left side roller had fallen out of slot in bin. Customer still had part and I was able to reinstall roller and now drawer moves in and out properly.
REFRIGERATOR WHIRLPOOL KBSD602ESS00 Help Luke with sealed system work.
MICROWAVE WHIRLPOOL WMH53520CS7 Open close door error due to bad interlocks. Operation tested good after installing new interlock kit.; used 1 W11244490 (INTERLOCK) from stock
MICROWAVE WHIRLPOOL WMH31017FS0 "Light flickering, needs interlock assy kit; ordrng 1 W11244494 (KIT)"
RANGE WHIRLPOOL WFG505M0BB2 Installed new socket and bulb. Operation tested good.
WASHER WHIRLPOOL MVWP575GW0 "Customer has water hammering, front panel also sagging, inst cust to have a plumber install hammer offs for washer, also retightened panel, unit tested ok all functions ok, no leaks"
DRYER MAYTAG MED6600TQ0 Customer stated the dryer flashes bad air flow. With the vent connected my meter tested poor all dryers. With the vent disconnected it tested good. Customer will have her vent cleaned.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Check unit over for issue with noise coming from back of unit and found power cord tag flapping and crackling . Remove tag and level cabinet and now noise is gone.
REFRIGERATOR WHIRLPOOL MFI2570FEZ0 Customer had a video of the noise and to me it sounded like the condenser coil vibrating on the ground. I raised the front up and advised them to keep an eye on it.
DISHWASHER KITCHEN AID KUDE70FXSS5 Control panel bad. Needs new control panel. Part covered under the 5 year parts warranty. Quoted 85.90 labor.; ordrng 1 WPW10481144 (CONTROL PANEL )
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Customer stated she came down in the morning to a puddle on the floor. I found the line going to the ice maker cracked. Needs new ice maker water line. Paid in full.; ordrng 1 W10823511 (TUBE)
MICRO/OVEN WHIRLPOOL GMC305PDS07 "Installed parts, unit tested ok, all functions ok, heating water up hot within 2 min good"
WASHER WHIRLPOOL WFW87HEDC0 Customer had a error code of f5e3 for a unlock error. Installed new door lock on the unit and tested. Door now locking and unlocking with no issues. All checks ok.; used 1 WPW10443885 (DOOR LATCH MECHANISM) from stock
WASHER WHIRLPOOL WTW8500DW5 The new cabinet had damage across the bottom. Needs new cabinet. Customer wants the part shipped to the shop to inspect for damage. I let her know we will call when a good part arrives. ; ordrng 1 SHIPTOSHOP (SHIP TO SHOP) and 1 W10677265 (CABINET)
DISHWASHER KITCHEN AID KUDE70FXSS5 Installed new control panel. Operation tested good.
REFRIGERATOR KITCHEN AID KBFN502ESS01 Installed all the hinge parts. The main part we have been having issues with looks to be redesigned. It is now welded instead of riveted. Operation tested good.
REFRIGERATOR WHIRLPOOL MFI2570FEZ0 Found the drain pan vibrating against the bottom of the cabinet. Operation tested good after putting foam tape under the pan.
MICROWAVE WHIRLPOOL WMH32519FS0 "Switch sent to shop, will need to pick up switch assy, reschedule for Friday ; schdld next appmnt for 11/30 FRI !"
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Instruct customer on how door alarm works and that if door is still making door switch the alarm won’t sound off . Also had to pull unit out and remove power cord tag do to making a lot of noise. One other issue was dispenser light seemed to want to stay on all the time when set to auto but after testing it appears to be that if lighting is low it stays on.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Install water tubing ordered by previous tech and cycle icemaker and verify no water leakage seen at this time.
RANGE WHIRLPOOL WFG975H0HZ0 You really have to press on the start button to get it to go. Half the time it doesn’t even work. No error codes. Needs new control panel.; ordrng 1 W11280096 (CONTROL PANEL )
MICRO/OVEN WHIRLPOOL GMC305PDS07 "When microwave kicks on magnetron is very loud and not heating, mag and cap need to be replaced, quoted 157.70 for labor, told customer small chance it could be the transformer but customer didn’t want to repair it if that’s the issue since would be over what they would want to spend to get unit repaired, turn table and other loads working fine; ordrng 1 W10245183 (magnetron) and 1 WP4375020 (capactr-mg)"
MICROWAVE WHIRLPOOL WMH53521HZ2 "Door not flush with panel, adjusted frame slightly so door is aligned now when shut"
DRYER WHIRLPOOL WGD9470WW2 "Using gas sniffer, tested for gas leaks from the gas valve. No gas leaks detected. Ran a test cycle on timed dry high heat. Flame is a little yellow and rolling. Unit needs new coils. Customer declined estimate to replace coils. The washer bearing is failing or spider is broken. She will purchase new units"
REFRIGERATOR WHIRLPOOL WRT318FZDM00 Frost buildup on the cap tube indicating a sealed system leak. The compressor is also super noisy. Would need new evaporator and compressor. Customer is going to call customer service or shop for a new one. It would not be very cost effective to fix.
OVEN WHIRLPOOL WFE525S0HZ0 Installed new hinges. Operation tested good.
STACKPAIR WHIRLPOOL WET4027EW1 Tearing shirts and pulling threads. There is nothing wrong with the agitator or tub. I spoke with tech line to see if he had any suggestions. The only suggestion he had was to load in loose heaps around the agitator instead of wrapping them around. The washer is working as designed today.
MICRO/OVEN KITCHEN AID KEMS309BSS00 Customer stated the only thing working was the clock in the display. She went to use it this morning to heat up coffee and it worked. I checked all connections to the panel and checked the unit for error codes. Everything checks good today.