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for Osseo, MN
Great, honest service.
Krista - Osseo, MN
Marcia - Osseo, MN
Bob - Osseo, MN
Diagnosed problem very quickly
Mindi Jimenez - Osseo, MN
Prompt, fast and accurate. But I would suggest better COVID protection.
On time every time
Richard - Osseo, MN
Very experienced and helpful
Service rep was great.
Jayne - Osseo, MN
Stefanie - Osseo, MN
Great and friendly!!!!!
Rachel smith - Osseo, MN
He was so helpful and friendly
Sheila - Osseo, MN
Katie - Osseo, MN
He was great and gave informative feedback on our washer.
Vicky - Osseo, MN
Great service again.. Have had Twin Cites Service Out several times for repairs.
Vicky - Osseo, MN
Great service as usual.. Have had Twin Cities out for service several times.. Service reps are friendly and knowledgeable..
Bryan - Osseo, MN
Andrew came in a put together the dishwasher motor super fast
Alan - Osseo, MN
Duane Weigel is the nicest serviceman to call on us in over 50 yrs
Mike - Osseo, MN
Finally was advised that 120 dryer will take longer to dry then 240. Best buy installers advised wrongly.
Karl - Osseo, MN
Jay was fantastic, knowledgeable, and very friendly!
Scott - Osseo, MN
My tech came out twice due to my issue throwing out a bulb. they were very knowledgeable and extremely helpful in the repairs. Highly recommended
Courteous professional warranty service
Glenn - Osseo, MN
service tech arrived promptly figured out the problem and replaced the broken part. Learned a lot about the new dishwasher including how little soap they require, how little water they use and to make sure you use a rinse agent.
Great immediate analysis
Kathleen - Osseo, MN
Steve - Osseo, MN
Very polite gentleman did a good job
Christine - Osseo, MN
Whirlpool refrigerator Warranty service
Jeff - Osseo, MN
Ref making popping sounds
Alice - Osseo, MN
No price charged under warranty
Excellent - Will Call Again if Needed!
david - Osseo, MN
Was last stop on a busy day for the Fridge guy. He was excellent, thorough and did not rush through even though after hours and fixed the issue. Was covered through Whirlpool warranty (thanks) so do not know what cost would have been.
Quick Fix, Repairman was Prepared!
Danielle - Osseo, MN
Duane serviced my machine. He had an extra part wit him (of which he suspected is what he would need for my washer issue). He was right! He was in and out in 30 minutes or less, and I really appreciated that he brought the part with him that he suspected would fix my issue, rather than evaluating the machine, then ordering the part which would have taken another 3 days or so. Great service. Knowledgeable tech. Love the "Track my Technician" app as well. T
WASHER MAYTAG MAH9700AWM No power out of the control to the drain pump. The control is nla. Customer will look for a new unit.
WASHER WHIRLPOOL WTW7500GC0 Ran diagnostics found water valve codes and bearing is bad office will call customer for if repair is approval or not..; ordrng 1 W10734521 (SLIDER) and 1 W10811956 (GEARBOX) and 1 W11165546 (FILL VALVE )
RANGE WHIRLPOOL WFE714HLAS0 Install heater element checked over unit tested out good
DISHWASHER MAYTAG MDB8959SFZ4 Drain pump bad; ordrng 1 WPW10348269 (DRAIN PUMP)
MICRO/OVEN WHIRLPOOL WOC95EC0AS04 Installed new inner door panel. Operation tested good.
DISHWASHER MAYTAG MDB8959SFZ4 "Replace drain pump, test ok"
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed new ice maker. Customer will call when the door arrives.; O-emld tckt
MICROWAVE WHIRLPOOL WMH53521HZ3 "Took down unit, Installed parts, reinstalled unit now working ok, all functions ok"
WASHER WHIRLPOOL MVWC565FW1 The lid lock just keeps clicking and never actually locks. Needs new lid lock.; ordrng 1 W11307244 (latch)
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "No water coming out from dispenser and no ice being produced. Removed filter and tried, still nothing. Can hear valve actuating. Checked water supply, water coming to fridge. Found water reservoir frozen. Thawed and checked to make sure icemaker fill tube not frozen, all good. Told cust about food placement and airflow."
WASHER WHIRLPOOL MVWC565FW1 "Install door latch but still not locking, ran diagnostics it kept saying door lock error, I’m order new control board..; ordrng 1 W11162438 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Installed new control, thermistor and defrosted the evaporator. Customer will keep an eye on it."
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed new UI assembly and cycled power to unit. Cooling came on, all ops good"
REFRIGERATOR WHIRLPOOL WRF560SEYM05 The ice maker arm had fallen out of place. Operation tested good after installing the arm properly. I also instructed him on how to fix this if it happens again.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cust had issues with display not responding, then freezer stopped maitain8ng temp and was making a loud noise when running. They cycled power to unit, after a few days the noise went away and freezer started cooling again. S7spect bad UI, caused freezer evap to not defrost or issue with 3-way valve. After cycling power and display came back on the frost cleared up. Ordering UI assembly; ordrng 1 W11387384 (UI ASSEMBLY)"
WASHER WHIRLPOOL WFW75HEFW0 Ran diagnostics found water sensor code order board and sensor...; ordrng 1 W11201274 (cntrl-elec) and 1 WPW10448876 (switch-wl)
WASHER WHIRLPOOL WFW75HEFW0 Install board n pressure switch ran diagnostics it went thr fine
WASHER WHIRLPOOL WFW90HEFC1 "Washer ..checked washer operation .error code in test cycle fo3e01 water senser error ..washer pressure switch Hose is good no clogger hole in hose ,washer has bad control board and pressure senser .est .parts and labor .$568.00 declined est ,will call whirlpool ..only 1 year warranty ."
WASHER WHIRLPOOL WFW90HEFC1 Install board and pressure switch ran diagnostics and everything checked out good..
WALLOVEN COMBO WHIRLPOOL GMC305PD82 "decline estimate for nowHad to break door latch to open door to get model/sera then get to board found burnt board and would need, board,blower,door latch if calls back quoted 157.70 for labor, allow 1.5 hours for return repair.."
DRYER MAYTAG MGDB835DW4 "Dryer ..checked dryer operation start button not working good ,won’t start sometimes ,found plastic shipping on over control panel ,,removed plastic cover control panel ..for better contact when pushing start button ,recalibrated and tested now ,all starting good on start button"
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Installed new icemaker and ran fill test. Fill normal, no leaking, all ops good."
MICROWAVE WHIRLPOOL WMH53520CS2 "Getting open/close door error message. Installed new interlock switch kit. Tested, unit now operating normally; used 1 W11244490 (INTERLOCK KIT) from stock"
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Icemaker ice tray overfilling and dripping down into bin. Ran icemaker diagnostic test, did not complete test on its own. Ran fill test and water running down through ice mold. Ordering new icemaker, cust paid in full; ordrng 1 W11099789 (ICEMAKER)"
REFRIGERATOR JENNAIR JFFCC72EFP00 "Installed new control, defrosted and installed new evaporator cover. Customer will give it time to cool down."
REFRIGERATOR JENNAIR JFFCC72EFP00 Fresh food evaporator frozen causing cooling issues in the fresh food. Per service pointer needs evaporator cover and control. Parts covered under a code s27311.; ordrng 1 W10887790 (cover-evap) and 1 W11332011 (CONTROL)
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Picked up part
WASHER MAYTAG MHW6630HW0 Installed new control and ran multiple test cycles. Operation tested good.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Not defrosting thermistor tests out ok Customer has evap cover off already will need new ui control. Customer said going to leave unplugged and let thaw himself made customer aware of water from frost melting said he will take care of it ; ordrng 1 W11214887 (cntrl-elec)
DISHWASHER KITCHENAID KDTE334GPS0 "no error codes,Drain pump not turning off all the time, need new ccu and pump; ordrng 1 W11120155 (CCU) and 1 WPW10531320 (DRAIN PUMP)"