Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for North Saint Paul, MN
Cal - North Saint Paul, MN
Quick and simple service
Great service and your employees are number 1.
Jim - North Saint Paul, MN
Bob - North Saint Paul, MN
Gayle - North Saint Paul, MN
The serviceman offered some helpful hints as well as fixing problem.
William - North Saint Paul, MN
William - North Saint Paul, MN
On that visit, service technician did not test dryer with a typically-full load. Now, when a full load is in the dryer, the drum does not turn & contents are damp and tightly wound together.
REFRIGERATOR WHIRLPOOL WRS311SDHW01 Ms pic.The water valve is seeping an the slow flowing water froze up in the fill tube.Needs dual water valve WPW10179146.Return Wednesday 4-29-20.; ordrng 1 MAKEWILLCALL (EAGAN) and 1 WPW10179146 (valve-inlt)
REFRIGERATOR WHIRLPOOL WRS311SDHW01 "Steam cleared the ice in the fill tube and replaced the water valve. The water valve tested good, filling the icemaker for 6-7 seconds then stopping. No leaks T the valve after filling the icemaker aNd dispensing water from the door.Advised it will likely take 24-30 hours before it starts making ice on a regular basis."
REFRIGERATOR WHIRLPOOL WRB329DMBW01 "Icemaker jammed, teeth stuck in ice. Installed new icemaker. Cust has old self piercing valve and old plastic water line running to fridge. Informed cust that is a leak potential and needs to be replaced, suggested they do that before starting new icemaker.; used 1 W10884390 (ICE MAKER) from stock"
RANGE MAYTAG MER8700DS1 Ms pic and of the crack at the right front owner burnerReplaced the cooktop that has a 10 year parts only warranty with a customer inspected and approved new cooktop.Collected charged of $183.85 on card approval number 3167364093.
REFRIGERATOR WHIRLPOOL WRS311SDHW01 Ms pic.Customer had unit pulled out on arrival.Unit was running and cooling but there was no display or dispenser functions.Found the top connector at the plug-in connector box under the door was loose.Suspect it was not locked in place and then came loose after a few months of opening and closing the freezer door. I Reconnected the plug in and made sure the locking tab clicked down in place. The display lights up and dispenser works.
DISHWASHER WHIRLPOOL KDTM404KPS0 Ran diagnostic test and wash cycles trying to replicate noise. Unable to replicate noise. Customer states sometimes takes a while to produce noise but then is pretty consistently noisey. Customer will try to record it for us.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Check icemaker over for no water and found that when Warner’s stellian installed icemaker they did not fully connect wire harness into power wire connector coming out from back freezer panel. Plug in icemaker and verify now working.
WASHER WHIRLPOOL WTW5000DW1 "Washer .,checked washer operation..ran and tested .washer buzzing when filling with cold water ..water inlet valve is noisy....replaced water valve ...and adjusted loose basket ,,,ran and al working good now ; used 1 W11210459 (VALVE) from stock"
DRYER WHIRLPOOL MGDB835DW "Dryer ,,checked dryer operation .....ran dryer cycle ,tested with full load of clothes ..dryer is working great ,no noise found now all quiet and dryer not making any noise ,checked motor and blower ...vent is good and dryer level .all checked good no noise can be found now ,checked heat and dryer cycling good ,instruct customer on small loads might not hit sensor ,maybe use time dry .."
MICRO/OVEN WHIRLPOOL WOC75EC0HS01 Ms pic.Microwave tests good but there is no display. Customer is able to make it work by remembering where the buttons were before. Power cycled unit off for 2 minutes and a working display came up. There are still lines going through the background that should not be there. Needs a new console panel W11351549 from PF.Return Friday November 1st.; ordrng 1 W11351549 (STAINLESS CONSOLE PANEL)
RANGE WHIRLPOOL WFG510S0HW1 Customer states after unit comes to temp not relighting can hear spark like it’s trying. Ran preheat with cover off bottom to inspect results. Unit preheating and relighting. Put cover back on bottom and tried again. Customer feels when they open door unit will then light wonders If not getting oxygen. Did check they are not covering botttom vents. Also talked about making sure items are not stacked to high in drawer. Was finally able to replicate. Will not light but open the door will sparking light up. Ordering burner and igniter.; ordrng 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven)
RANGE WHIRLPOOL WFG510S0HW1 Replaced igniter and burner and ran preheat. Allowed unit to cucle on and off several times unit relighting every time. Gas valve fitting cross threaded from factory local purchase now test good gas was not entering straight through burner.; pckd up 1 WPW10602001
RANGE WHIRLPOOL WFG525S0HZ0 Replaced active spring test good. Able to stick dollar bill in between seal and door and feel resistance. Shutting properly now.
DISHWASHER MAYTAG MDB8989SHB0 Replaced control with bad bracket and wash motor all test good no leaks. Customer has toe kick and screws never on any visit.x
REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 "Ms picUnit was unplugged on arrival. The customer said the display showed only dashes across when it stopped running. It stopped on a stormy weekend. I plugged it in and checked tit he program code for the board. The board still had it in the memory.The compressor started and after running some the air temperature on the top shelf of the freezer had dropped 26 degrees and temperature on the top shelf of the fresh food section had dropped 20 degrees.Appears to be running fine now. Advised how power surges and spikesCan interfere with normal operations. Advised to allow 24-30 hours run time to get to normal temperatures. Customer was informed if it keeps acting up they will likely need a new Jazz board wpw10503278.Collected $97.95 on check number 108.,,,"
WASHER WHIRLPOOL WTW5000DW1 "Washer ,,checked washer operation washer noisey in agatation and not agatating ,,found wash plate impeller is worn and stripped out ,,replaced wash plate ,,,part from dey appl .,recalibrated and tested and all working good now ,lid lock checked out good and all agatating good ,; pckd up 1 W10752283 (WASH PLATE )"
WASHER WHIRLPOOL WTW7000DW3 "Washer ...checked washer operation ,,,,ran test cycle and checked error code ,,foe3 overload code ,,ran test cycle and all filling and running good ,no noise from water valve .and no nois in spin .washer normall in washer cycle time will reset and add more time to adjust to load ,recalibrate control board to reset ."
WASHER AMANA NTW4516FW2 "Washer ...replaced control board ....recalibrated and tested all operation ,,all working good now ,,,,,"
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "M and as pics.Checked the evaporator fan and saw the plug in connector for the EvaOrator fan motor was vibrating against the evaporator cover. Repositioned it and leveled the refrigerator. The noise no,longer exists."
DRYER MAYTAG MEDX655DW1 "Dryer ...checked dryer operation ...found dryer door closing hard ,adjusted door hinge and adjusted door catch ,,,dryer door closing good now ,"
DISHWASHER IKEA IUD8555DX3 "Install both gasket went to test found lower arm is split in half, order spray arm lower customer to install himself..; ordrng 1 WPW10491331 (spray arm)"
RANGE WHIRLPOOL WFE515S0EB1 Installed control. Tested machine. Light sw not needed. Will rts.
DISHWASHER IKEA IUD8555DX3 "Ms pic and if customers installed silicone and a rubber gasket trying to address the issue.THE CUSTOMER WILL NEED TO REMOVE THE CUSTOMER INSTALLED SILICONE AND RUBBER GASKET INSTALLED BEFORE WE RETURN TO INSTALL THE ORDERED PARTS.CUSTOMER IS TO CALL THE OFFICE WHEN THAT IS DONE.The door has an ikea gloss panel on the front of it.5-1 displays in diagnostics. This code on,y informs us that the door was closed more than 3 seconds after pushing the start button at some time. Is a non issue.Adjusted the leveling legs to raise the front of the tub. Tested it in a self test cycle. Earlier today the customer ran it with no leaks. I explained how it is loaded can cause a corner overflow, if dishes on the left side are too close together. It is advised to have a gap between plates to slow the momentum of the water as it goes around the inside of the tub.Technician suspects THE silicone Put IN THE CORNERS OF THE TUB HAS INTERFERED WITH THE TUB GASKET AND BENT
OVEN WHIRLPOOL WFG505M0BS3 Ms pic.Replaced the torn rubber oven door gasket. Tested to 350..advised the customer to modify her baking sheet so it is not covering the bottom heat vents.
DRYER WHIRLPOOL CGM2941TQ2 "Dryer ....checked dryer operation ..dryer not heating ,,checked thermostats and thermo fuse ,found thermal fuse is bad ,replaced thermal fuse wp 3392519 ....tested all operation all heating good and running good ,now send bill to office ,; used 1 WP3392519 (THERMAL FUSE) from stock"
WASHER MAYTAG MTW5800TW0 "Washer ....checked washer operation .washer on warm water setting ,when washer switches to hot water filling ,no water comes in hummus ,customer does not have fill hose to hot water side of valve ,.instruct customer on this ,does not want hose on hot only cold ,,just keep water temp set on cold ."
DISHWASHER WHIRLPOOL WDP370PAHB0 "Installed new sump/motor assembly and tested, no leaks, wash motor coming on. Ran diagnostic calibration cycle, no errors, heater came on at end, all ops good"
DISHWASHER WHIRLPOOL WDP370PAHB0 "Wash motor not coming on. Ran diagnostics, got 4-3 error for wash motor failure and 7-1 for no heat. Unit filled normally and dispenser door opened but wash motor not coming on. Checked connections, all good. Ordering new sump/motor assembly.; ordrng 1 W11025157 (SUMP/MOTOR)"
REFRIGERATOR KENMORE 106.679798 "Temp control failing, cust will get up in the morning and everything will be warm, but if she whacks the control knob it will start up and run normally. Contacts in temp control bad. Ordering temp control, will call at Vadnais Heights, will pick up later today and try to return tomorrow. Cust has dr appointment at 2 pm so we need to try and be back and have job finished by 1 pm. Cust could not find checkbook so will collect for full charge on return, gave cust estimate of $266.24; ordrng 1 WILLCALL (VADNAIS HEIGHTS) and 1 WP2200859 (TEMP CONTROL)"
REFRIGERATOR KENMORE 106.679798 "Installed new temp control and tested, cooling came on normally. All ops good"