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for North Saint Paul, MN
Bob - North Saint Paul, MN
Gayle - North Saint Paul, MN
The serviceman offered some helpful hints as well as fixing problem.
William - North Saint Paul, MN
William - North Saint Paul, MN
On that visit, service technician did not test dryer with a typically-full load. Now, when a full load is in the dryer, the drum does not turn & contents are damp and tightly wound together.
RANGE WHIRLPOOL WFG510S0HW1 Customer states after unit comes to temp not relighting can hear spark like it’s trying. Ran preheat with cover off bottom to inspect results. Unit preheating and relighting. Put cover back on bottom and tried again. Customer feels when they open door unit will then light wonders If not getting oxygen. Did check they are not covering botttom vents. Also talked about making sure items are not stacked to high in drawer. Was finally able to replicate. Will not light but open the door will sparking light up. Ordering burner and igniter.; ordrng 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven)
RANGE WHIRLPOOL WFG510S0HW1 Replaced igniter and burner and ran preheat. Allowed unit to cucle on and off several times unit relighting every time. Gas valve fitting cross threaded from factory local purchase now test good gas was not entering straight through burner.; pckd up 1 WPW10602001
RANGE WHIRLPOOL WFG525S0HZ0 Replaced active spring test good. Able to stick dollar bill in between seal and door and feel resistance. Shutting properly now.
DISHWASHER MAYTAG MDB8989SHB0 Replaced control with bad bracket and wash motor all test good no leaks. Customer has toe kick and screws never on any visit.x
REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 "Ms picUnit was unplugged on arrival. The customer said the display showed only dashes across when it stopped running. It stopped on a stormy weekend. I plugged it in and checked tit he program code for the board. The board still had it in the memory.The compressor started and after running some the air temperature on the top shelf of the freezer had dropped 26 degrees and temperature on the top shelf of the fresh food section had dropped 20 degrees.Appears to be running fine now. Advised how power surges and spikesCan interfere with normal operations. Advised to allow 24-30 hours run time to get to normal temperatures. Customer was informed if it keeps acting up they will likely need a new Jazz board wpw10503278.Collected $97.95 on check number 108.,,,"
WASHER WHIRLPOOL WTW5000DW1 "Washer ,,checked washer operation washer noisey in agatation and not agatating ,,found wash plate impeller is worn and stripped out ,,replaced wash plate ,,,part from dey appl .,recalibrated and tested and all working good now ,lid lock checked out good and all agatating good ,; pckd up 1 W10752283 (WASH PLATE )"
WASHER WHIRLPOOL WTW7000DW3 "Washer ...checked washer operation ,,,,ran test cycle and checked error code ,,foe3 overload code ,,ran test cycle and all filling and running good ,no noise from water valve .and no nois in spin .washer normall in washer cycle time will reset and add more time to adjust to load ,recalibrate control board to reset ."
WASHER AMANA NTW4516FW2 "Washer ...replaced control board ....recalibrated and tested all operation ,,all working good now ,,,,,"
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "M and as pics.Checked the evaporator fan and saw the plug in connector for the EvaOrator fan motor was vibrating against the evaporator cover. Repositioned it and leveled the refrigerator. The noise no,longer exists."
DRYER MAYTAG MEDX655DW1 "Dryer ...checked dryer operation ...found dryer door closing hard ,adjusted door hinge and adjusted door catch ,,,dryer door closing good now ,"
DISHWASHER IKEA IUD8555DX3 "Install both gasket went to test found lower arm is split in half, order spray arm lower customer to install himself..; ordrng 1 WPW10491331 (spray arm)"
RANGE WHIRLPOOL WFE515S0EB1 Installed control. Tested machine. Light sw not needed. Will rts.
DISHWASHER IKEA IUD8555DX3 "Ms pic and if customers installed silicone and a rubber gasket trying to address the issue.THE CUSTOMER WILL NEED TO REMOVE THE CUSTOMER INSTALLED SILICONE AND RUBBER GASKET INSTALLED BEFORE WE RETURN TO INSTALL THE ORDERED PARTS.CUSTOMER IS TO CALL THE OFFICE WHEN THAT IS DONE.The door has an ikea gloss panel on the front of it.5-1 displays in diagnostics. This code on,y informs us that the door was closed more than 3 seconds after pushing the start button at some time. Is a non issue.Adjusted the leveling legs to raise the front of the tub. Tested it in a self test cycle. Earlier today the customer ran it with no leaks. I explained how it is loaded can cause a corner overflow, if dishes on the left side are too close together. It is advised to have a gap between plates to slow the momentum of the water as it goes around the inside of the tub.Technician suspects THE silicone Put IN THE CORNERS OF THE TUB HAS INTERFERED WITH THE TUB GASKET AND BENT
OVEN WHIRLPOOL WFG505M0BS3 Ms pic.Replaced the torn rubber oven door gasket. Tested to 350..advised the customer to modify her baking sheet so it is not covering the bottom heat vents.
DRYER WHIRLPOOL CGM2941TQ2 "Dryer ....checked dryer operation ..dryer not heating ,,checked thermostats and thermo fuse ,found thermal fuse is bad ,replaced thermal fuse wp 3392519 ....tested all operation all heating good and running good ,now send bill to office ,; used 1 WP3392519 (THERMAL FUSE) from stock"
WASHER MAYTAG MTW5800TW0 "Washer ....checked washer operation .washer on warm water setting ,when washer switches to hot water filling ,no water comes in hummus ,customer does not have fill hose to hot water side of valve ,.instruct customer on this ,does not want hose on hot only cold ,,just keep water temp set on cold ."
DISHWASHER WHIRLPOOL WDP370PAHB0 "Installed new sump/motor assembly and tested, no leaks, wash motor coming on. Ran diagnostic calibration cycle, no errors, heater came on at end, all ops good"
DISHWASHER WHIRLPOOL WDP370PAHB0 "Wash motor not coming on. Ran diagnostics, got 4-3 error for wash motor failure and 7-1 for no heat. Unit filled normally and dispenser door opened but wash motor not coming on. Checked connections, all good. Ordering new sump/motor assembly.; ordrng 1 W11025157 (SUMP/MOTOR)"
REFRIGERATOR KENMORE 106.679798 "Temp control failing, cust will get up in the morning and everything will be warm, but if she whacks the control knob it will start up and run normally. Contacts in temp control bad. Ordering temp control, will call at Vadnais Heights, will pick up later today and try to return tomorrow. Cust has dr appointment at 2 pm so we need to try and be back and have job finished by 1 pm. Cust could not find checkbook so will collect for full charge on return, gave cust estimate of $266.24; ordrng 1 WILLCALL (VADNAIS HEIGHTS) and 1 WP2200859 (TEMP CONTROL)"
REFRIGERATOR KENMORE 106.679798 "Installed new temp control and tested, cooling came on normally. All ops good"
WASHER WHIRLPOOL MVWC565FW0 "Washer ...checked out washer operation,,,,,,checked cycle operation ,ran washer cycle and checked lid switch lock .,all normall working good ,,,won't lock until rinse and spin ,,normall ..checked water level on auto sensening .washer checked normall starts to agitate and after 2 mins in sensening part stops and fills with more water to come up to the clothes ,,,all normall and working good ,...recalibrated control ,and tested ."
DISHWASHER KITCHEN AID KUDS02FRSS2 "Both drain hoses where all plugged up I replaced them with truck stock ran dishwasher through a short cycle checked and tested ok completed ; used 1 8269144A (DRAIN HOSE), and 1 WPW10545278 (LOOP HOSE) from stock"
DRYER MAYTAG MDG4806AWW "Dryer ....checked dryer operation ...checked dryer with full load of towels ..found drun is slipping and not turning ,,checked and motor is good ,motor pulley is also good .idler pulley is fine .drum belt is bad stretched out ..replaced drum belt 40111201 from truck stock ..ran and tested all working good now drum turning fine .; used 1 40111201 (BELT) from stock"
DRYER MAYTAG MDG4806AWW "Dryer ....checked dryer operation .....checked cycle operation .ran and tested drum rotation ,drum and belt are fine ,,drum turning fine ,,,ran cycle and checked on Senser dry cycle working good ,dryer heating great ,cycle off and not overheating ,,all normall working great now ..no problem found ."
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Doors not closing properly, caused ice buildup on freezer fan motor. Cleared ice and repaired freezer door rails. Adjusted ref doors so closing properly. Icemaker working"
WTW4816FW1= Whirlpool Washer- Washer doesn't completely drain, leaving sopping wet clothes. Washer checked washer operation washer not draining water , slow drain .took water pump down and removed sock stuck in tub and water pump ..ran and retested operation all draining good and spinning good now ,; Job Cmpltd