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for North Oaks, MN
Kristen - North Oaks, MN
Rose - North Oaks, MN
Very efficient and professional in their work.
Nathan - North Oaks, MN
Excellent service. Jared came to our home multiple times due to ongoing issues and was always professional and clearly explained his work.
Jared was awesome
Oliver - North Oaks, MN
Kept me well informed and worked with my schedule. Jared was very nice and professional.
Great all the way around
Dick & Mary Anderson - North Oaks, MN
Jared, and all the staff at Twin Cities Appliance, have been great! Our oven had an unusual manufacturing problem, and the folks at Twin Cities Appliance have been great about dealing with it. They stayed in touch, have a great system to keep me posted about repair dates, and arrival times. All have been courteous, and professional on the job, and on the phone. I would highly recommend Twin Cities Appliance!
Juliet - North Oaks, MN
Andy cleaned up after Jay. When Jay left I mentioned that the loud pounding noise was an issue. Jay said it was fine. It was not! Andy came twice to order a new part and then install it. Thank goodness for Andy!!
Great all the way around
Dick - North Oaks, MN
We had an out-of-the-ordinary repair situation. Twin Cities Appliance repair was phenomenal about staying on top of it, answering questions, and following up.
Very happy! Grateful for the excellent service!
Janet - North Oaks, MN
Great all the way around
Dick - North Oaks, MN
I was very happy with the service, and service technician. He was very personable plus he showed genuine interest in answering my questions, which was greatly appreciated!
Denise - North Oaks, MN
Mike Thayer is a skilled, competent technician. Great work - thank you!
Sanjay - North Oaks, MN
A timely and proficient service team.
REFRIGERATOR WHIRLPOOL KRSF705HPS00 "Found unit not holding surface tension at water dispenser. Replaced fittings in toe kick and at reservoir. Tested disp. Unit still not holding tension. Suspect fitting or tubing issue at reservoir or valve. Ordering parts. ; ordrng 1 W11204869 (RESERVOIR ) and 1 WPW10341320 (VALVE), used 2 WP2300868 (FITTING) from stock"
RANGE KITCHENAID KEBK101SSS00 "Interior glass on oven door shattered during self clean cycle, cust said it had been on for maybe an hour when it happened. Cust has small children, they got some small cuts on their feet when it happened that they treated themselves, there was no hospital visit. Called Safety, got a concession number for full repair KPZ4600WPL1. Installed new inner glass and cleaned all glass pieces out of oven and inside door. Remounted door and ran bake cycle, heating normally, control working, all ops good."
REFRIGERATOR KITCHENAID KRFF707ESS01 "Ref evap frosting up. Thawed evap and moved thermister and secured. Found tabs on top of evap cover broken. Entered diagnostics and ran tests, fans and damper good, board check of ref evap thermister good, test 4 good. No corrosion found on wiring harnesses. Ordering evap cover, cust paid for part and trip charge, s code to cover labor; ordrng 1 W11211387 (EVAP COVER)"
ELEC DRYER WHIRLPOOL WED8300SW0 "Dryer .checked operation ,,dryer runs but no heat ..tested and have 240volts at element ,.checked and element is broken shorted out .replaced and installed new heating element ,."
WASHER WHIRLPOOL MAV7257AWW "Washer ..checked washer operation ,,ran washer .cwasher not agatating .noisey and grinding .agatator not moving ,really slow .,,checked belt and pulley .ok .foun gear in transmission is ,broke ,slipping and noisey .washer transmission is bad ,needs new transmission and trust bearing .customer declined est ,,no repair"
REFRIGERATOR WHIRLPOOL KRFC704FSS02 "Cust had an issue where the fridge lost power for several hiurs and 5he6 had water leaking out from behind dispenser. Ice in bucket melting was the cause. No issues since then. Pulled ice bucket and removed chute, checked around dispenser motor, all good, no ice buildup. Explained 5o cust how these units cool and how they keep the ice bucket cold. Told cust about gfci outlets and power supply. All unit functions normal at this time."
DISHWASHER KITCHENAID KDTE234GPS0 "4-3,7-1 replace sump, run test cycle, ok; used 1 W11085683 (SUMP) from stock"
DISHWASHER WHIRLPOOL KDTE334GPS0 "Replace sump, run test cycle, ok"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Check fridge over for no ice and found fill cup blocked with ice. Remove icemaker and clear ice blockage and power cycled fridge and ran test cycle and verify now working.
WASHER MAYTAG MVWC565FW1 "Washer ..checked washer operation ..washer not starting ,power to control but no light in control and no power out ,,control board is faulty ,replaced and installed new control board ,part from Dey appl ,parts ,..recalibrated and all running good now ,; pckd up 1 W11162438 (CONTROL BOARD )"
WALLOVEN JENN-AIR JJW9630CAS "Oven doors not opening properly and not closing tightly. Also lower oven not heating at all and upper oven not keeping p4oper temp. Pulled unit out on dolly and checked components. Elements on lower oven both ohm good, thermostats check good. Checked relay boards found lower oven relay board failed. Also found kink in wire ha4ness going 5o upper oven sensor. Harness and relay board bo5h NLA, unit not repairable."
DISHWASHER WHIRLPOOL KDTE334GPS0 "Neutral wire bad, need electrician"
MICRO/OVEN WHIRLPOOL KEMC378KSS01 "Ms Pic.Pulled unit and found both the large and small fuses were burnt. Replaced both and the microwave tested good twice, heating a cup of water. Until it was steaming in 1 minute.Collected charges of $296.51 on card approval number 1972869650."
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Ms Pic.Replaced the doors the builder noticed were imperfect.The homeowner opened, removed all protective plastic and approved of each h door prior to replacement.Transferred the door gaskets, handles, door bins, door stops, ice chute gasket, mullion heater,the dispenser water tubing, and the dispenser and User Interface components.The dispenser functions test good, the gaskets seal and All doors look great!"
WASHER WHIRLPOOL WFW85HEFW1 "Washer ..checked washer operation ..washer not draining good ,f9e1 .long drain ,..took washer apart .and found water pump plugged up with feathers ..cleaned out plugged filter on water pump ...ran and tested all working good now"
DOUBLE OVEN WHIRLPOOL WOD93EC0AS05 Unit still shutting down. Called techline again. Went over diagnostic steps. No further repairs at this time. Refered cust back to WP cust svc. SR#7726501989.
REFRIGERATOR KITCHENAID KURL104ESB00 Install under counter fridge door shell do to protective film would not peel off.
DISHWASHER KITCHEN AID KDTE104DSS0 "No error codes, sump bad, call when coming back, paid in full; ordrng 1 WPW10605057 (SUMP)"
DISHWASHER WHIRLPOOL WDT970SAHZ0 "No error codes, run test cycle, ok, instruct drying and rinse aid usage"
WASHER MAYTAG MHW8200FW0 "Washer ...installed new dispenser assl and drawer ,,,washer runs error code comes up now f3e1 control panel no lighting up .control panel bad .; ordrng 1 W10911045 (panel-cntl)"
DISHWASHER WHIRLPOOL WDT920SADM0 "Sometimes soap not ejecting from dispenser, also sometimes not washing. Per service pointer dispenser door may be getting blocked by upper rack, service pointer has new dispenser. Also suspect possible bad contacts in control but could not verify. Cust declined to attempt repair at this time, will just place pods in bottom of tub rather than in dispenser and will try to see if wash motor fails to come on only in certain cycles"
DOUBLE OVEN WHIRLPOOL WOD93EC0AS05 Found display still dropping out. Per cust builder came out and hooked unit to separate circuit and unit still failed. Called techline to discuss. Was able to make unit fail with same results. Per techline issue with house. Ordering harness and controls to cover those bases. Cust out of town for couple weeks. Please ship parts to tech. Sr#7726132173; ordrng 1 SHIPTOTECH and 1 W10864166 (panl-cntrl) and 1 W11032469 (cntrl-elec) and 1 W11136113 (HARNESS)
WASHER MAYTAG MHW8200FW0 "Washer ,,,wrong part ordered need dispenser housing ,,reordering new part .housing complete ,; ordrng 1 W10862190 (dispenser)"
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Ref evap solidly iced up. Thawed evap and ran diagnostic tests, fans working, damper working, 3-way valve working properly, all tests on UI working properly. Suspect evap cover shifted or otherwise airflow diverted. Cooling came back on, all ops normal"
REFRIGERATOR KITCHEN-AID KSSO48QMB02 Pulled unit. Installed control. Unit running and cooling
WASHER WHIRLPOOL MVWB765FW3 Washer ....replaced control board ...recalibrated and tested all spinning and working good now .
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cust says unit not washing. Entered diagnostics and got 4-3 and 7-1 error codes. Installed new wash motor. Ran calibration cycle, wash motor now coming on, all ops good, no leaks."
DISHWASHER WHIRLPOOL WDT920SADM1 "WPW10671942 241.88, 12.00 ship, labor 106.65, 97.95 Sump needed estimate declined, 97.95 trip charge collected. Heater resetting in diagnostics."
RANGE KITCHENAID KFDD500ESS02 "Oven doors not sealing properly, gaskets warping and showing burning of fibers. Causing decals on console to disappear and bezels for knobs to come loose. Ordering both oven door gaskets, console and all five bezels; ordrng 1 W10337392 (GASKET) and 5 W10814133 (BEZEL)s and 1 W11228125 (CONSOLE) and 1 WPW10269069 (GASKET)"
RANGE KITCHENAID KSEG700ESS2 "Installed new main control board and harness board. Plugged unit in and display came on. Checked buttons, display working properly. All surface burners working properly, oven heating normally. All ops good"