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Local Reviews
for Mound, MN

Rated 3.0 out of 5 stars based on 1 customer reviews

Map of Mound, MN

Service Charges




Service and guy that came was awesome. There was no issue with my ice maker it was user error.. I understand the Service Charge, so I am not complaining. But that was the only reason why I did not give a 5 star review. When I called for the service, someone on the phone could have said have you tried these couple of things, and there would not have been a need to come out.


Response from Twin Cities Appliance:

Thanks for the reply- We try really hard to help people- I went back and listened to the call- No questions were asked and an ice machine is not the most common appliance to see for a call rep to run thru a checklist of have you done ABC etc. A tough unit to do much more over the phone to save a service call. I'm glad it was an easy fix and not something that needed parts- We are always looking at ways to do things better here!


Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Unit was moved from the house to the garage which is not heated advised customer fridge will not work properly in this cold of environment need to be at 55 degrees at least to function

Near Jennings Cove Rd, Mound, MN 55364
Ryan W.

Ryan W.

REFRIGERATOR JENN-AIR JS48SSDUDE01 Top cover damaged when delivered néed to order cover and nameplate. Found water supply line folded over and kinked under fridge advised need to have builder or plumber come out to correct and fix line; ordrng 1 W10658014 (grill-uppr) and 1 WPW10214168 (nameplate)

Near 3 Points Blvd, Mound, MN 55364
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Adjusted doors checks ok

Near Red Oak Ln, Mound, MN 55364
Joshua S.

Joshua S.

RANGE WHIRLPOOL WFG525S0HZ0 Unit would not respond would go in to diagnostics error would continuously pop up installed control and tested

Near Centerview Ln, Mound, MN 55364
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL KRFC302EPA00 When arriving found water line that goes to fill tube was off and when ice maker would call for water it was just spraying in onto the cabinet of fridge and floor of home spring clamp was still on fill tube. I inserted water line back into fill tube and zip tied then tape line to fridge to secure tested ice maker and unit was still leaking. When looking up parts they were not listed in break down parts need to be researched. We would need water line that goes from valve to ice maker fill tube and would also need fill tube. According to builder unit is up for exchange so we don’t need to order parts as of now. I shut water off before leaving home

Near Lakeview Pkwy, Mound, MN 55364
Andrew S.

Andrew S.

DISHWASHER WHIRLPOOL WDT780SAEM2 "Found broken adjuster assy, Installed part unit tested ok"

Near Commerce Blvd, Mound, MN 55364
Joshua S.

Joshua S.

RANGE KITCHEN AID KGRS505XSS03 Found ignitor had a burnt wire removed ignitor and found wires were clipped and wire tied with plastic wire nuts which melted installed new ignitior and tested WP7432P143-60 Part 80.92 call 97.95 labor 85.90 Total collected 270.86; used 1 WP7432P143-60 (BAKE IGNITOR) from stock

Near Dickens Ln, Mound, MN 55364
Joshua S.

Joshua S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Ran unit in test no errors present. Heater comes on in auto test. Advised customer to use rinse aid due to it being empty

Near Fairway Ln, Mound, MN 55364
Ryan W.

Ryan W.

WASHER MAYTAG MLE2000AYW dispensers plugged and found door not locking door seal molding and motor control board has been wet from leak. Control and door seal are nla wax motor for door lock WP22002119 is still available advised customer on what is needed with nla parts .

Near Loring Dr, Mound, MN 55364
Ryan W.

Ryan W.

RANGE WHIRLPOOL WFG745H0FS0 "Bake and broil not operational gas valves not energizing found mouse has chewed up wires leading to gas coils shorting against cabinet and 2 wires hanging on by threads. Repaired wires and wrapped with electrical tape for now until we can get back with harness to repair customer paying 80.90 labor, parts shipping tax 151.96 customer paid in full with check 2274; ordrng 1 SHIP (SHIP) and 1 W10519951 (harns-wire)"

Near Tuxedo Blvd, Mound, MN 55364
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Found noise is coming from damper need to order W11164593 part is at souix falls ; ordrng 1 W11164593 (DAMPER )

Near Commerce Blvd, Mound, MN 55364
Lukas F.

Lukas F.

REFRIGERATOR KITCHEN AID KRFC704FPS00 Customer stated the ice maker arm kept coming down and making a loud grinding noise. This was when the bucket was empty but it would not harvest any ice. All of the sudden it started harvesting ice again. No ice maker error codes and the ice maker is harvesting. If it starts grinding again please send out a new ice maker.

Near Eagle Bluff Rd, Mound, MN 55364
Phil R.

Phil R.

Kitchen-Aid Dishwasher- KDTE234GPS0-THE DISHWASHER SEEMS TO NOT DISPENSING THE DETERGENT FULLY-Dishwasher fills and washes good. Tested for hard water . The water is hard. Advised to call softener guy.; Job Cmpltd,

Near Lakeside Ln, Mound, MN 55364
Tim K.

Tim K.

MIM1555ZRS0- maytag Ice-maker- Cleaning Information What area needs to be cleaned?Customer instruct, cleaning cycle needs to be started from “off”, started cleaning cycle. Job Cmpltd,

Near Shorewood Ln, Mound, MN 55364
Andrew S.

Andrew S.

Maytag Washer model MHW4200BW1 F9e1, f0e1, f8e3, Found in diagnostics, ran diagnostics found slow drain, took front off, opened pump found full of misc gunk and plastic bag, also cleaned bellows, removed and cleaned pump, reinstalled pump, ran diagnostics through ok, no leaks draining good, no errors, inst 2 tbsp of soap no more, and inst keeping drain holes in gasket clean

Near Cherrywood Rd, Mound, MN 55364