Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.

How can we help?

Local Reviews
for Mound, MN

Rated 4.6 out of 5 stars based on 7 customer reviews

Map of Mound, MN

Customer





Map of Mound, MN

Great experience




Josh was great! The automated system was wonderful. Great experience with Josh and Twin Cities. Josh was very knowledgable.


Map of Mound, MN

Service technician was extremely knowledgeable




Service technician was extremely knowledgeable. He answered all my questions with confidence. In other words, he knew what he was talking about


Map of Mound, MN

Very pleased




Great service. Pleasure to do business with.


Map of Mound, MN

Dishwasher Dilemma




Hung is a fantastic service professional. He explained exactly what the issue was and what steps would resolve the issue. He walked me through and showed me what needed replacing. Full confidence! I’ll use TCA AGAIN!!


Map of Mound, MN

Excellent Service




Service person was honest and helpful


Map of Mound, MN

Service Charges




Service and guy that came was awesome. There was no issue with my ice maker it was user error.. I understand the Service Charge, so I am not complaining. But that was the only reason why I did not give a 5 star review. When I called for the service, someone on the phone could have said have you tried these couple of things, and there would not have been a need to come out.


Response from Twin Cities Appliance:

Thanks for the reply- We try really hard to help people- I went back and listened to the call- No questions were asked and an ice machine is not the most common appliance to see for a call rep to run thru a checklist of have you done ABC etc. A tough unit to do much more over the phone to save a service call. I'm glad it was an easy fix and not something that needed parts- We are always looking at ways to do things better here!


Joshua S.

Joshua S.

DRYER WHIRLPOOL WED5000DW2 Installed new door gasket glued on with adhesive advised customer to leave door shut for 12hrs for glue to dry if any glue drips of smears should just wipe right off

Near Tuxedo Blvd, Mound, MN 55364
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 Fill tube heater unplugged and tube frozen. Plugged in ran heater test in diag which thawed out ran icemaker harvest and fill checked ok give 36 hrs for ice

Near Grandview Ave, Mound, MN 55364
Ryan W.

Ryan W.

COOKTOP WHIRLPOOL KICU569XBL Found bad right side module fuse blown and found screw laying on top of power board which sparked and melted causing failure installed new programmed all test ok

Near Cove Cir, Mound, MN 55364
Joshua S.

Joshua S.

WINE CHILLER KITCHEN AID KUWR204ESB Installed grill and waited to see if noise would return unit sounds normal. If noise comes back customer to call and we need to go out and see if there is mor vibration coming from somewhere else.

Near Enchanted Rd, Mound, MN 55364
Joshua S.

Joshua S.

OVEN KITCHENAID KSEG950ESS1 Installed parts and tested unit is not working properly

Near Shorewood Ln, Mound, MN 55364
Joshua S.

Joshua S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer spoke with Lowe’s and they said they would give him a new unit if parts were needed found faulty washmotor W11085683 customer to contact Lowe’s

Near Lakeside Ln, Mound, MN 55364
Joshua S.

Joshua S.

DRYER MAYTAG MGDB955FW0 Asked customer if they were drying fleece on med or high heat they confirmed they were. Explained that they can’t not dry fleece on high heat because lint from fleece will melt to duct checked air flow tested bad for all dryers recommend vent wizard

Near N Saunders Lake Dr, Mound, MN 55364
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Door sent was damaged took pics. Need to reorder door and call customer to reschedule repair. Took a pic of closing date for warranty date ; ordrng 1 W11307258

Near Red Oak Ln, Mound, MN 55364
Joshua S.

Joshua S.

WASHER MAYTAG MAV2755AWW Found faulty bearings customer to buy new. Collected 97.95 model listed was wrong changed model and serial

Near Willow Ct, Mound, MN 55364
Joshua S.

Joshua S.

OVEN KITCHENAID KSEG950ESS1 WPW10603096 display at Waterloo Iowa W11100515 control at vadnais W10813885 harness no eta W11025616 console harness at whirlpool W11213345 keypad harness at whirlpool W10580264 harness at whirlpool. I installed new panel and unit was working fine put in diagnostics and unit was working then it went dead flipped breaker and tried again unit keeps through errors panel is not responsive but control through random errors went through to hard reset board and tried again now is giving f2e1 error panel is still responding though. Need to order control and all harness there is a short in the harness that is causing issue to continue. Customer scheduled for Monday the 11 ; ordrng 1 W10580264 (harns-wire) and 1 W10813885 (harns-wire) and 1 W11025616 (harns-wire) and 1 W11100515 (cntrl-elec) and 1 W11213345 (KEYPAD HARNESS) and 1 WPW10603096 (cntrl-elec)

Near Shorewood Ln, Mound, MN 55364
Joshua S.

Joshua S.

OVEN WHIRLPOOL KOSE500ESS04 Installed fan and tested

Near E Cove Ln, Mound, MN 55364
Joshua S.

Joshua S.

MICRO/OVEN JENN-AIR JMW2330WS00 Installed harness and tested unit is now working correctly

Near Lakeside Ln, Mound, MN 55364
Joshua S.

Joshua S.

OVEN WHIRLPOOL KOSE500ESS04 W10860984 found convection fan motor buzzing loudly after unit heats up need to order W10860984 at vadnAis customer scheduled for Monday ; ordrng 1 W10860984 (motor-fan)

Near E Cove Ln, Mound, MN 55364
Joshua S.

Joshua S.

MICROWAVE WHIRLPOOL WMH31017FS0 Installed new control panel and tested

Near Red Oak Ln, Mound, MN 55364
Joshua S.

Joshua S.

MICRO/OVEN JENN-AIR JMW2330WS00 "Part send was damaged board cracked need to reorder. Confirmed that was the issue. WPW10292566 is at Waterloo Iowa. Scheduled for Monday ; ordrng 1 WPW10292566 (cntrl-elec), used 1 Ship (Shipping/Handling) from stock"

Near Lakeside Ln, Mound, MN 55364
Joshua S.

Joshua S.

OVEN KITCHEN-AID KODE500ESS04 Installed upper oven door outside panel and tested

Near Augusta Street, Mound, MN 55364
Joshua S.

Joshua S.

OVEN KITCHENAID KSEG950ESS1 Installed control and u/I and keep getting stuck key error found panel sent was damaged giving error need to reorder W10915815. Call customer to schedule when we have eta on part ; ordrng 1 W10915815 (panl-cntrl)

Near Shorewood Ln, Mound, MN 55364
Ryan W.

Ryan W.

REFRIGERATOR KITCHEN AID KFCS22EVMS8 Installed p trap drain kit thawed pan checks ok. Customer still needs filter which was sent to josh will need to get filter to customer still. Has not paid for filter yet according to work order will need to collect for filter still customer wishes to pay once they get filter ; used 1 Ship (Shipping/Handling) from stock

Near N Shore Dr, Mound, MN 55364
Joshua S.

Joshua S.

MICRO/OVEN JENN-AIR JMW2330WS00 After installed appliance manager I tested unit worked fine then as I was getting ready to leave error came back f6e0 called Techline and went through unit. Found microwave control is faulty. Need to order WPW10350780 tried to call customer to explain he did not answer need to call customer and talk about issue that is continuing. ; ordrng 1 WPW10350780 (cntrl-elec)

Near Lakeside Ln, Mound, MN 55364
Joshua S.

Joshua S.

RANGE WHIRLPOOL KSGG700ESS0 Preheated oven to 350 check temps at vents normal temps explained to customer how ovens vents and why it does unit is operating properly

Near Beachwood Rd, Mound, MN 55364
Joshua S.

Joshua S.

DISHWASHER WHIRLPOOL WDT780SAEM2 "W10766117 clip W10712395 adjusters InstAlled ; used 1 W10712395 (RACK ADJUSTERS), and 1 W10766117 (CLIP) from stock"

Near Hillsdale Dr, Mound, MN 55364
Joshua S.

Joshua S.

REFRIGERATOR JENNAIR JS48NXFXDE01 Installed hinge and tested found panel flexing a bit realigned panel and tested

Near Lakeview Pkwy, Mound, MN 55364
Joshua S.

Joshua S.

MICROWAVE KITCHENAID KMHS120EBS0 "Found faulty switches installed switches and tested 85.90 labor 97.95 call parts 27.57 27.57 14.57 total collected by check 258.41; used 1 W10269458 (DOOR SWITCH), 1 W10269460 (DOOR SWITCH), and 1 W10727360 (DOOR SWITCH) from stock"

Near Lakewood Ln, Mound, MN 55364
Hung N.

Hung N.

DISHWASHER KITCHENAID KDPE234GPS0 Extended black hose to drain in kink so I move it to different positions to unkink it but advised customer to use plastic hose it’s recommended cause debris doesn’t clog up hose in future..

Near Wilshire Blvd, Mound, MN 55364
Joshua S.

Joshua S.

WASHER MAYTAG MVWB950YW0 Found bad bearing causing leak from faulty seal customer to buy new collected 97.95

Near Warner Ln, Mound, MN 55364
Joshua S.

Joshua S.

REFRIGERATOR JENNAIR JS48NXFXDE01 Sr7724017806 called Techline due to hinge not being the same hinge as described as last call to Techline they got it wrong need to order W10691136 from whirlpool needs to be two man job ; ordrng 1 W10691136 (hinge-door)

Near Lakeview Pkwy, Mound, MN 55364
Andrew S.

Andrew S.

MICRO/OVEN WHIRLPOOL KOCE500ESS06 "315, 353, 328, 361 , 336, 360 Found for temps set at 350, avg 340 found adjusted oven +10degrees, inst cust to reference use and care guide for rack positions and dual level cooking, also inst cust to give extra 5-10 min past preheated before inserting food for more even cooking, longer oven operates the more even thing will cook especially with all racks installed, also inst customer when changing temps mid cycle cust needs to cancel out current bake cycle and reinitiate bake process with new temp to avoid software and sensor confusion, all functions ok"

Near Sinclair Rd, Mound, MN 55364
Joshua S.

Joshua S.

RANGE WHIRLPOOL WEE750H0HV1 Reset control and tested unit is now operating properly

Near Beachwood Rd, Mound, MN 55364
Joshua S.

Joshua S.

REFRIGERATOR WHIRLPOOL KRFF305ESS00 Need to order freezer door due to screws that handle tighten to are screwed in to far not allowing handle to tighten. Need to call Nd schedule with customer when we eta on door ; ordrng 1 12977880SQ (dor-fip ss)

Near Pinehurst Court, Mound, MN 55364
Joshua S.

Joshua S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed wash motor and tested

Near Grandview Ave, Mound, MN 55364