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Local Reviews
for Mound, MN

Twin Cities Appliance Rated 4.8 out of 5 stars based on 18 customer reviews

Map of Mound, MN

compartment and professional




Review of Twin Cities Appliance

Great organization and follow through on the part of Twin Cities. Ryan very professional and courteous. TCA is a great example of exemplary customer service.


Map of Mound, MN

It was awesome




Review of Twin Cities Appliance


Map of Mound, MN

Great service and honest repair person




Review of Twin Cities Appliance

Josh was great. He didn’t try to sell us services; he told us we needed a new washer.


Map of Mound, MN

Great Service




Review of Twin Cities Appliance

On time knowledgeable tech serviced or refrigerator.


Map of Mound, MN

Great service




Review of Twin Cities Appliance

Competent and fast service. Communicates the best ever of any home service


Map of Mound, MN

Great service by Ryan!




Review of Twin Cities Appliance

Ryan was very professional! This is the second appliance he has come to our house to service. Both times he was able to identify the problem very fast, explained everything very well and was either, able to fix it immediately, or ordered a part that arrived with-in a day or two so he could return within a week to install/fix. Thank you Ryan! We appreciate the service experience you provided!!


Map of Mound, MN

Service outstanding




Review of Twin Cities Appliance

Previous service on another appliance


Map of Mound, MN

Connie




Review of Twin Cities Appliance

I was without a fridge for two weeks. Too bad I had to wait that long for service.


Map of Mound, MN

Very Professional




Review of Twin Cities Appliance

I appreciated the up to date time tracking for service.


Map of Mound, MN

Great service




Review of Twin Cities Appliance


Freezer door replacement




Review of Twin Cities Appliance


Customer




Review of Twin Cities Appliance


Great experience




Review of Twin Cities Appliance

Josh was great! The automated system was wonderful. Great experience with Josh and Twin Cities. Josh was very knowledgable.


Service technician was extremely knowledgeable




Review of Twin Cities Appliance

Service technician was extremely knowledgeable. He answered all my questions with confidence. In other words, he knew what he was talking about


Very pleased




Review of Twin Cities Appliance

Great service. Pleasure to do business with.


Dishwasher Dilemma




Review of Twin Cities Appliance

Hung is a fantastic service professional. He explained exactly what the issue was and what steps would resolve the issue. He walked me through and showed me what needed replacing. Full confidence! I’ll use TCA AGAIN!!


Excellent Service




Review of Twin Cities Appliance

Service person was honest and helpful


Service Charges




Review of Twin Cities Appliance

Service and guy that came was awesome. There was no issue with my ice maker it was user error.. I understand the Service Charge, so I am not complaining. But that was the only reason why I did not give a 5 star review. When I called for the service, someone on the phone could have said have you tried these couple of things, and there would not have been a need to come out.


Response from Twin Cities Appliance:

Thanks for the reply- We try really hard to help people- I went back and listened to the call- No questions were asked and an ice machine is not the most common appliance to see for a call rep to run thru a checklist of have you done ABC etc. A tough unit to do much more over the phone to save a service call. I'm glad it was an easy fix and not something that needed parts- We are always looking at ways to do things better here!


Ryan W.

Ryan W.

REFRIGERATOR KITCHEN AID KRSC500ESS01 Customer stated changed filter and now icemaker is working great picked up icemaker that was sent out.

Near Clarence Ave, Mound, MN 55364
Ryan W.

Ryan W.

REFRIGERATOR KITCHENAID KUDR204EPA00 Installed new ui panel which now shuts off when door switch pressed customer will let us know if unit starts beeping at them again

Near Bartlett Blvd, Mound, MN 55364
Ryan W.

Ryan W.

RANGE JENNAIR JGS9900BDF Installed parts all test ok now heating

Near Crest Ridge Ct, Mound, MN 55364
Joshua B.

Joshua B.

DRYER MAYTAG MGDC465HW0 Installed a new drum kit for this unit. Tested and sound is all.; used 1 4392065 (DRUM KIT) from stock

Near Sugar Mill Ln, Mound, MN 55364
Ryan W.

Ryan W.

DRYER MAYTAG MEDC215EW1 No heat disconnected from vent on arrival hooked back up tested and was reading poor venting all dryers found bad thermal cutout installed new test ok heats now advised not to use when hooked up to vent until vent is checked by vent company parts covered under mpzsipzap1; used 1 279816 (THERMAL CUT OFF) from stock

Near Bartlett Blvd, Mound, MN 55364
Joshua B.

Joshua B.

DISHWASHER WHIRLPOOL KDPE234GPS0 Installed new door panel all looks good.

Near Kingswood Rd, Mound, MN 55364
Nate A.

Nate A.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new motor for the condenser fan and plugged unit back in. Compressor and condenser fan came on with no issues and all checks out ok.

Near 3 Points Blvd, Mound, MN 55364
Nate A.

Nate A.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Compressor is running but no condenser ohmed out condenser and checks open. Ordering new condenser motor to tech.; ordrng 1 W10854034 (motor-cond TO TECH)

Near 3 Points Blvd, Mound, MN 55364
Joshua B.

Joshua B.

WASHER MAYTAG n/a Bad bearings on the unit. Customer going to replace it.

Near Minneapolis Ave, Mound, MN 55364
Joshua B.

Joshua B.

COOKTOP KITCHENAID KECC502GBL4 Unit has a scratch on the cook top. It is not a crack. Customer going to live with it.

Near Halstead Dr, Mound, MN 55364
Ryan W.

Ryan W.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Ff evap leak still has bare aluminum evap will need evap kit, board kit, heater kit ordering. Labor and most parts covered under s code just cover and pan are not if needed when pulling apart Collecting for diag today W10917531W10861908W10619962WPW10501260 91.33 coverWPW10537710 48.24 pan; ordrng 1 W10143759 (drier (service)) and 1 W10619962 (heater) and 1 W10861908 (cntrl-elec) and 1 W10917531 (evaporator) and 1 WPW10501260 (cover-evap) and 1 WPW10537710 (pan-drip)"

Near Lamberton Rd, Mound, MN 55364
Joshua B.

Joshua B.

DISHWASHER WHIRLPOOL WDTA50SAHN0 Plug still in the side of the garbage disposal. Removed it and tested drains great now.

Near Canary Ln, Mound, MN 55364
Dennis M.

Dennis M.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Installed new evap, filter dryer, control board and fascia heater kit, recharged to factory specs. Allow 24 hours for temps to stabilize. 48 hours for ice bin to fill."

Near Lamberton Rd, Mound, MN 55364
Ryan W.

Ryan W.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Wire harness to deli ui broken caused issues with cooling water got into deli ui shorted out control and in door harness connector need door, deli ui and harness customer to call when all parts arrive ; ordrng 1 W10815669 (Door) and 1 WPW10769076 (Cntrl) and 1 W11170612 (Harness)"

Near Sunnybrook Cir, Mound, MN 55364
Joshua B.

Joshua B.

DRYER WHIRLPOOL GGW9200LW0 Installed new igniter and tested. Heats great.

Near Cove Cir, Mound, MN 55364
Joshua B.

Joshua B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed new diffuser and tested all is good.

Near Pine Rd, Mound, MN 55364
Ryan W.

Ryan W.

DRYER WHIRLPOOL WGD5620HW0 F3e3 thermistor fault vent showing poor venting all dryer advised to get vent checked by dryer vent wizards after vent is cleaned or repaired if still an issue per service pointer send service kit W11417084

Near Island View Dr, Mound, MN 55364
Ryan W.

Ryan W.

OVEN WHIRLPOOL KODE300ESS04 Installed new left and right trim

Near Lakeview Ct, Mound, MN 55364
Dave  K.

Dave K.

ICE MAKER MAYTAG MIM1555ZRS0 Install new water pan do to crack in plastic and power icemaker on and verify no leaks at reservoir pan .

Near Shorewood Ln, Mound, MN 55364
Joshua B.

Joshua B.

DISHWASHER KITCHEN AID KDTE334GPS0 Found glass and 2 tooth picks in the drain pump. The rest of the unit is running as it should. Cleaned everything out and tested. Unit is working great.

Near Augusta St, Mound, MN 55364
Ryan W.

Ryan W.

RANGE JENNAIR JDRP430WP01 Mice droppings all over inside unit on control boards etc shorted out boards and melted wiring as a starting point will need listed parts W10508247W10876298W10235557 W10235557Quoted 195.90 labor for job to start 12.00 shipping parts tax = 1043.06 plus 59.95 labor time today as a start advised labor and parts could go up from there as we dig further into unit and get power back to it see if mice did any more damage inside . Customer will let us know

Near Cedar Ln, Mound, MN 55364
Joshua B.

Joshua B.

MICROWAVE JENNAIR JMC8130DDS Installed switches and tested. All working great.

Near W Cove Ln, Mound, MN 55364
Nate A.

Nate A.

MICRO/OVEN JENNAIR JMW3430WS02 "Defrost, turntable light and fan running but timer not counting down. After about 20 seconds it would error out and give microwave appliance manager communication error. Broil says preheated after pressing start and then element gets hot but no color change. Bake gets warm so element of but take 30-1hr to get to 350 sometimes longer. Trying to get into diagnostics, menu comes up and flashes for about 1 second then goes back to home screen. Power cycled unit an then defrost would run but still same issues with bake and broil and still can’t get into diagnostics. Would need to replace electronics. UI has eta from jenn air Office to confirm availability on the part and contact the customer to update and reschedule.; ordrng 1 W10323052 (panl-cntrl) and 1 WPW10120228 (cntrl-elec) and 1 WPW10286791 (cntrl-elec) and 1 WPW10350780 (cntrl-elec)"

Near Idlewood Rd, Mound, MN 55364
Joshua B.

Joshua B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new sump and pump. Tested had zero leaks. Unit running and sounds great

Near Sugar Mill Ln, Mound, MN 55364
Ryan W.

Ryan W.

ICEMAKER WHIRLPOOL KUIC18NNTS1 "Had to removed trash compactor next to icemaker to access icemaker. Upon taking unit apart found wire harness has been cut and spliced at some point so original connector is not there to plug new harness Into, compressor ptc and connections are getting corroded and refrigerant lines getting corroded returning parts refund for parts charged half labor for work done to access unit. Office to handle refund customer buying new unit. Possibly floor drain moisture had. A roll in Corrosion in back custom to get 360.75 back"

Near Enchanted Ln, Mound, MN 55364
Joshua B.

Joshua B.

OVEN KITCHENAID KOSE500ESS04 Thermal fuse and tod. Both burnt out. Need to be replaced. Office to order the parts. Will be back Tuesday.; ordrng 1 W11204568 (fuse-thrml)

Near Basswood Dr, Mound, MN 55364
Ryan W.

Ryan W.

REFRIGERATOR JENN-AIR JFC2290REP00 Heat treated and Installed both ff door gaskets inspects ok

Near County Rd 110 W, Mound, MN 55364
Joshua B.

Joshua B.

DOUBLE OVEN JENNAIR JJW3830DS01 Reset breaker on the unit to try to reset the board. Been testing it a few times and seems to be working now. Temps are right on the money and the unit is not faulting out. WiFi is not currently hooked up to the unit which it should be for updates. If it happens again instructed customer to turn off power for 1 minute and try again. If still faults ui will probably need to be replaced.

Near North Shore Dr W, Mound, MN 55364
Ryan W.

Ryan W.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Vent drips when open door after cycle checked vent is closed and not stuck spray arms check ok water is At 145 degrees advised 120 is more recommended. Normal to this model.

Near Red Oak Ln, Mound, MN 55364
Ryan W.

Ryan W.

MICRO/OVEN KITCHENAID KOCE500ESS07 Installed new convection fan motor all test ok normal sound level now

Near Grandview Ave, Mound, MN 55364