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for Minnetonka, MN
Great service and Communication!
Pamela - Minnetonka, MN
Scott/ruth - Minnetonka, MN
I liked the repair guy - kind of dry humor, and quick and to the point with our repair. He didn't castigate me for a nasty messy electrical circuit issue either. He figured out my electrical box in no time, had the electrical off on the fridge, and had the new icemaker working GREAT. Back on with the electrical and gone in 20 minutes.
James - Minnetonka, MN
Nate was on-time, used his time well, appeared to know what had to be done, and did it.
Karen - Minnetonka, MN
Matthew - Minnetonka, MN
Dennis is amazing.
Leanne - Minnetonka, MN
Only your guy had the right equipment to figure out what was wrong and show it was really fixed. He was very friendly and explained things as he went along. He also fixed the door when he noticed my husband and not reversed it correctly.
nice young man very curteous
Donna - Minnetonka, MN
Fireaway - Minnetonka, MN
Josh was very helpful, told him what was wrong and he explained to me what parts we need and to put the frig. on a different outlet. parts came in and came and put them in the next day.
Michael - Minnetonka, MN
Josh showed up on time. Diagnosed the problem right away. Fixed it. Tested it and was on his way. The Who process was very efficient and customer friendly.
Good consultation and service
Marian - Minnetonka, MN
Good consultation and service
Wall Oven Repair
Connie - Minnetonka, MN
I explained the oven problem over the phone and gave the serial and model numbers. They notified me the night before of the time frame, and called when the technician was on the way. Ryan arrived on time with the needed control panel part in hand. Ryan was very efficient and professional, and installed it quickly. He was personable and friendly, and explained what he was doing and the cost. I used Twin Cities Appliance to repair a dishwasher before, and that was excellent service too.
WASHER MAYTAG MHW8200FW0 Installed parts and tested unit is runnning correctly
ELEC DRYER WHIRLPOOL GEW9250PW0 "Found drum roller causing loud clunking installed wpw10314173. When I started the repair for the roller everything was pretty brittle I advised customer that there is a possibility with something else breaking during repair due to age etc. ribbon wire ripped causing control to not work order WP8558753 control at souix falls customer scheduled for Monday roller already installed 16.10 labor 85.90 call 97.95 control 291.90 ship 12.00 total 527.93 customer paid in full by check ; ordrng 1 WP8558753 (cntrl-elec), used 1 Ship (Shipping/Handling), and 1 WPW10314173 (DRUM ROLLER) from stock"
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Unit starting to warm up has silver evap will need evap water leaking from water tank needs tank and filter housing also needs esp cover and drip pan all cover except tank and filter head shipping 12.00 and diag 97.95 W11168758 60.49 vh W11194438 81.02 vh customer paid in full 263.01 allow 2-3 job count left board kit and heater kit with customer; ordrng 1 SHIP (SHIP) and 1 W10917531 (evaporator) and 1 W11168758 (reservoir) and 1 W11194438 (housing) and 1 WPW10501260 (cover-evap) and 1 WPW10537710 (pan-drip)
COOKTOP JENN-AIR JED3430WF01 "Front left element no longer working. Switch feels fine and is closing for the cooktop on light. Will need new element and xtra time for downdraft. Will order switch as well, in case there is an issue once unit is pulled out. Morning appointment preferred.; ordrng 1 WPW10178022 (elmnt-surf) and 1 WPW10234425 (switch-inf)"
DISHWASHER WHIRLPOOL WDT710PAYM6 Water still splashing out from under door in middle. Found issue is tub pressure related when water first sprays pressure would cause water to go up over tub. Vent flap stuck down not allowing air pressure to release there so would go in next weakest spot which was tub also water is too hot at 155 degrees causing that much more pressure inside unstuck vent flap and advised customer to turn water temp down when adding some cold water to unit and unsticking flap unit no longer leaking
RANGE JENN-AIR JDR8895AAB The upper oven broil element tested open. Needs new broil element. Quoted 85.90 labor. Customer will call when the part arrives to reschedule.; ordrng 1 W10201551 (elmnt-brol)
MICROWAVE WHIRLPOOL WMH31017HS2 Unit drawing 16.3 to 16.9 amps during operation outlet 122.8 they have 15 amp breaker which has not tripped at this time for them or myself. Electrical requirements states can use 15 or 20 amp breaker called Techline whom advised to check other units to see if they draw same went to 2 other units which had same amp draw on high with light and blower on high 16.9. Was told if not tripping breaker unit is working properly at this point and no parts needed SR#7724461723.
DISHWASHER WHIRLPOOL WDT750SAHW0 Unit not washing bad wash motor need to order new sump assembly ; ordrng 1 W11087376 (pump&motor)
WASHER WHIRLPOOL WORE OFF Installed new sensor and ran through diagnostics. Unit went though diagnostics and heater is working correctly with no issues. All checks out ok.
WASHER WHIRLPOOL WTW4915EW0 Found lid switch failure. Installed a new lid switch. Ran a test cycle. All tested ok ; used 1 W11307244 (LID LATCH) from stock
DRYER MAYTAG MEDB850YW1 "Unit not making noise at this time but likely has a failing idler assembly per customers description, ordering idler assembly to replace, return 4/2 to install. Part ships to customer. Quoted 85.90 labor to install. ; ordrng 1 WPW10547292 (pulley-idr)"
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Temps too low, even on warmest setting, ordering new control to replace. ; ordrng 1 PARTTOTECH and 1 W11085365 (cntrl-elec)"
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Defrosted all ice buildup on the evaporator. Installed new EVAP cover, trimmed the styrofoam on the damper assembly to allow the left side of cover to pull in tightly, replace thermistors and attached defrost thermistor with zip ties, added top screws on EVAP cover. All checks out ok and cover pulled in tightly."
TRASH COMPACTOR WHIRLPOOL KUCS02FRPA1 "Spring control on the lower toe panel is broken so the momentary switch is stuck closed. Will need new switch kit to fix the issue. Customer has paid in full. Just has to take kid to school at 9am.; ordrng 1 W10342596 (switch-off), used 1 Ship (Shipping/Handling) from stock"
DISHWASHER WHIRLPOOL WDT750SAHW0 Installed new sump assembly in the unit. Ran through diagnostic test and all checks ok and is working correctly with no leaks.
DISHWASHER WHIRLPOOL WDT710PAYM6 "Unit is getting a surge over the lower lip seal on the door. This means one of the spray arms is cracked or warped so it’s spraying right at the door seal. Replacing both arms will be sure to solve the problem. Ship arms to customer and he will install them.; ordrng 1 WPW10491331 (arm-spray) and 1 WPW10498900 (arm-spray), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR WHIRLPOOL WSF26C2EXY01 Found water pad sticking on dispenser causing leak customer also stated that unit will not make ice found icemaker gears jammed causing no rotation in icemaker. Quoted customer for repair and he is going to buy new. Collected 97.95
REFRIGERATOR KITCHENAID KRFC704FPS00 "Water and ice under drawer assembly, pulled out drawer assembly half way and removed as much ice/water as possible. Water does not appear to be coming from evaporator drain area. Possible leaking from filter head/filter, removed and reseated filter. Advised customer to monitor. If water/ice build up returns will need to order and replace filter head assembly."
WASHER WHIRLPOOL n/a "Install sensor temperature ran diagnostics ran thr fine, no model and serial, took model from her sales paper..instruct customer about use of soap and cleaning washer monthly.."
WASHER WHIRLPOOL WFW75HEFW0 Installed acu and tested
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Tape flapping around behind unit, removed shipping tape and labels, should no longer make the clicking noise."
OVEN IKEA IBD350DS00 Installed glass and tested
DISHWASHER KITCHENAID KDTE704DSS0 "owi sensor leaking corroded wire harness, vent fan corroded and barrier cracked will need listed parts plus shipping tax 106.65 labor 97.95 diag = 442.37 total.Customer going to think about repair and get back to us paying 97.95 today.W10861608 98.71 harnessWPW10705575 25.56 owi W11129405 16.60 barrierWPW10469574 68.26 vent"
OVEN KITCHEN-AID KEBS109BSS00 "Installed new thermal fuse in line with the board to restore power to the control. Tested cooling fan and convection fan due to vibration complaint. Found convection fan was causing vibration noise. Added washer to fan which was called for on the bulletin. Also tightened mounting screw for convection fan which was loose. All checks out ok and is working correctly once again. Customer paid in full for repair.; ordrng 1 W10758272 (fan-convct), used 1 Ship (Shipping/Handling), and 1 WPW10545255 (THERMAL FUSE) from stock"
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Installed new ice maker, tested operations through diagnostics, all check ok at this time. Getting water in test, allow 24 hours for ice bin to start filling."
WALLOVEN COMBO KITCHENAID KOCE507ESS05 Installed new inner door on micro to replace the one which was cracked. All checks ok and is working correctly.
WASHER WHIRLPOOL WTW5700XW3 Bolt on the cam had come loose and was not wobbling so needed replacement vs just tightening the bolt. Installed new cam kit on unit and ran through recalibration and automatic test. All checks out good and is working correctly once again.; used 1 W10721967 (CLUTCH/SPLUTCH KIT) from stock
OVEN KITCHEN-AID KEBS109BSS00 Installed new convection fan blade and verified repair with a 325 convection bake. All checks ok and unit achieved preheat with no abnormal noises or issues.
DISHWASHER KITCHEN AID KUDS30FXPA9 Before arriving customer had removed lower rack and found a spoon below the float switch. Ran unit through a diagnostic test and all checks ok and is working correctly with no issues.
WASHER WHIRLPOOL WFW75HEFW0 No errors present. Ran test cycle completed properly. When I got to home customer had load in that was very very wet. Per service pointer W10913408 the acu reads that the load is off balance when it really isn’t and will not spin out properly can also increase time of wash cycle. Need to order W11201274 acu board at souix falls nd. Customer scheduled for Wednesday ; ordrng 1 W11201274 (ACU)