Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Minneapolis, MN
Great Service, but The Whirlpool microwave should have worked properly initially.
Chris & Denny - Minneapolis, MN
The repair was done on time, as scheduled. The initial call was to evaluate why our microwave wasn't working. He analyzed it, agreed with us, & ordered parts. When the part arrive he installed them and the microwave works properly. Thanks you for the good work!
Alan - Minneapolis, MN
Diane - Minneapolis, MN
Josh was very professional. On time and explained everything we needed to know. The kind of employee everyone hopes they will get.
Kevin - Minneapolis, MN
no bs, had the part needed in hand, installed and tested after. warranty service call.
Jeff - Minneapolis, MN
They came in and took care of our Isuzu’s quickly and was out the door.
Josh was great! Friendly, informative, punctual.
Chris - Minneapolis, MN
great customer service
Gary - Minneapolis, MN
The people that I sspoke to on the phone and the repair technician were extremely courteous and helpful
Brad - Minneapolis, MN
he was very helpful
Amy - Minneapolis, MN
Great service and professionalism
Amy - Minneapolis, MN
Hi, Dennis did a great job and the new doors without rust were installed nicely. He also took great care to make sure that our floors were protected. Afterwards, we did see a few things that I wanted to mention/ask about. There was an errant piece of metal that I assume was from attaching the handles with the drill. I was barefoot and it cut and got stuck in my foot. It healed and all is well, just wanted to suggest sweeping afterwards at future repairs to prevent this. We noticed that the rubber seal around the left French door was ripped during removal. Is this going to affect efficiency or temperature regulation in the unit? Is there a way to get a replacement if this will be an issue? Lastly, when the inner door storage compartments were removed, one was damaged. The bottom storage bin held a gallon of milk and several other items making it very heavy. When it was set down with the contents on the hard quartz countertop, the plastic must have cracked. That evening, we noticed something pink & sticky was leaking down to the insulation on the bottom freezer. While it wasn’t coming from the bottom door bin (we still don’t know where it was coming from), we saw the fresh crack. Can we get a replacement for that bin as well? Overall, we are pleased with the job that Dennis did and how professional he was with the repair. Please let us know about the items we brought up. Thank you, Jeff and Amy Riley
wash macinne repair
Jack/chris - Minneapolis, MN
Wrong part sent. Had to wait 3 more days. Timer knob was loose. Had to tighten myself.
Liz - Minneapolis, MN
Andy did a great job. He even cleaned the insof the door when he had it taken apart!
Susan - Minneapolis, MN
Great service, delivered bad news but can't shoot messenger
John - Minneapolis, MN
timely,professional, courteous, knowledgeable
Jenny - Minneapolis, MN
I was very pleased with the service. Thank you
Matt - Minneapolis, MN
Great service but unfortunately I couldn't recreate the error. Hung think's its the control panel which will cost as much as a new washer to replace.
Very good service
Arlene - Minneapolis, MN
My only problem was with the phone options, and trying to reach a person at the store. The servicing in the home was great.
Sharona - Minneapolis, MN
The technician was very helpful. Prices very reasonable. Thank you!
Rachel - Minneapolis, MN
Great service! Quick and efficient.
Zach - Minneapolis, MN
Curtis - Minneapolis, MN
Brad - Minneapolis, MN
Lukas did a really nice job of diagnosing and fixing the problem very quickly and got us back working properly the way we needed it.
Great Service/Easy Scheduling
Michelle - Minneapolis, MN
Easy to schedule. Great communication regarding appts. Prompt and professional technicians. Honestly, this is the best customer service experience I’ve had in recent memory.
Joe - Minneapolis, MN
Hung was very professional and efficient.
Lindsey - Minneapolis, MN
He was quick! It was nice to be able to track his progress through appointments so I had some idea when he would arrive.
DRYER WHIRLPOOL WED85HEFC2 Something strange going on with the power cord. Outlet checks ok. Wasn’t getting voltage to terminal block. Switched around L1 and L2 to check board and then was getting correct voltage and all checks ok. If issue comes up again would want to replace the power cord.
RANGE WHIRLPOOL WFG320M0BW2 "Customer moved out unit, Found loose ground wire on chassis, tightened, burners working okay today as well is oven, customer no using a grounded outlet, needs to be used in a grounded outlet or unit will not spark"
WASHER MAYTAG MVWC565FW1 "Install all parts ran diagnostics and calibrated unit tested tested out good, instruct customer to have someone checked outlet plug in is kinda loose..no leaks no code.."
MICRO/OVEN WHIRLPOOL WOC75EC0HS00 "Talk to customer he said screen was dead he reset breaker it started to work again, miscommunication about turn table work he meant the whole unit was frozen couldn’t select anything on screen..so don’t need turn table motor.."
WASHER WHIRLPOOL CAE2745FQ0 Installed UI slide ordered. Plugged unit in. Found lid latch clicking continuously. Installed. New lid latch. Ran a test cycle with 6 quarters. All tested ok; used 1 WPW10482836 (LATCH) from stock
DISHWASHER MAYTAG MDB7160AWB Found the unit had no power. Narrowed down and found the light switch to the right of the sink is wired in with the dishwasher so turning on the switch restored the power. All checks ok.
RANGE KITCHENAID KSGG700ESS1 Verified the f8e0 code for the cooling fan. Installed new cooling fan and verified the repair with a 350 bake. All checks out ok and is working properly.
REFRIGERATOR WHIRLPOOL WRS342FIAM02 "On arrival the lights were flashing like a strobe light on all three led boards. Took off main ceiling driver board and was getting a constant 120v, closed loop on dc side and light came on solid. Reconnected supply and dc wires and all lights came on solid. May have been loose wire so will leave for now but if problem comes up again would need to replace the main driver board part number WPW10515058."
REFRIGERATOR WHIRLPOOL JFX2597AEP2 "Unit not cooling at all upon arrival, nothing running, user interface not allowing on/off function. Reset power to unit from breaker, unit is now running, I tested all functions through diagnostics, no issues found. Possible brown out caused communication error between boards, possible that board is failing as well. Advised customer to monitor unit for a couple days and let us know if problem returns."
OVEN WHIRLPOOL WFE550S0HZ1 "Drill over pre drill holes for seal that wasn’t drill all the way, install seal checked over unit tested out good customer happy now.."
RANGE MAYTAG MGR4452BDS "Turned power on to unit and Ignitor started heating, indicates welded relay on control board, would need to replace control to repair. Quoted 300$ parts, 106.65 labor. Customer going to replace unit."
DISHWASHER KITCHEN AID KDFE304DWH0 "Found diverter continuously running. Ordered a new sump. Customer paid in full; ordrng 1 WPW10455261 (SUMP & MOTOR ), used 1 Ship (Shipping/Handling) from stock"
RANGE MAYTAG MGR8775AW0 "Ignitor had some burnt on crust on it, cleaned burner and igniter, now lights properly."
REFRIGERATOR WHIRLPOOL KRFC300ESS00 "No sounds from user interface, checked user settings and alarms are not turned off, no sounds when changing settings, ordering user interface board to replace. Availability is unconfirmed, office to order part to customer and call to reschedule. ; ordrng 1 WPW10746274 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS321SDHV02 "The evaporator was frozen solid causing poor cooling and no ice production. The defrost thermistor tested open in diagnostics. Needs new user interface, thermistor and harness. Customer is requesting a morning appointment if possible.; ordrng 1 W10911770 (HARNESS) and 1 W11214887 (USER INTERFACE ) and 1 WPW10384183 (THERMISTOR )"
RANGE WHIRLPOOL WFC150M0EW3 3 out of the 4 burners are not level at all. The range it self is perfectly level. I am ordering the burners and drip trays for customer to install.; ordrng 2 W11255551 (BURNER)s and 1 W11255552 (BURNER) and 1 WPW10196405 (DRIP PAN) and 1 WPW10196406 (DRIP PAN)
DISHWASHER KITCHEN-AID KDTE104ESS3 "Found broken adjusters, replaced adjusters, unit tested ok"
DISHWASHER MAYTAG MDB4949SDH3 "No power to unit upon arrival and saw breaker untripped, reset breaker unit now working, Installed parts unit tested ok, if customer continues to have problems, she will have to call an electrician, has a faucet heater on same breaker will need to be separate"
REFRIGERATOR WHIRLPOOL WRT549SZDB00 Turned water back on and cycled ice maker found extension tube for fill tube was not properly lined up and pushed in to fill chute for ice maker causing water to leak in freezer and freeze. Realigned extension tube and tested
DRYER WHIRLPOOL WED4950HW0 Found a shard of metal stuck in between rear bulk head and drum causing scrapping noise removed and tested
REFRIGERATOR WHIRLPOOL WRF736SDAB11 "Found bimetal closed, evap iced up, thawed out evap, reinstalled cover, unit cooling, inst cust on waiting 6-8 hours before putting food back, need to replace control and ui; ordrng 1 W10865870 (cntrl-elec) and 1 WPW10589838 (cntrl-elec)"
WASHER WHIRLPOOL WTW4915EW2 Unit checks ok no error codes ran a calibration to make sure gettting proper load size sensing ran auto test in diag all checks ok
REFRIGERATOR WHIRLPOOL WRT518SZFM00 There was still a piece of shipping material taped to the bottom of the freezer door which is what was restricting it from closing. After removing that all closes normally.
DRYER MAYTAG MGDB835DW3 Unit would power up the display but wouldn’t just beep when trying to start. Found the connector for the door switch was not connected. Reconnected switch and then unit ran and heated with no issues.
WASHER WHIRLPOOL MVWX655DW0 "Grooves in the agitator plate are completely smooth. Gearcase grooves still feel good so installing a new agitator plate should be all the unit needs. Customer is going to try repair themselves, collected for trip charge."
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Same exact issue as last time. We have done the user interface already. Needs new harness and defrost thermistor.; ordrng 1 W10911770 (HARNESS) and 1 WPW10384183 (THERMISTOR )
DRYER WHIRLPOOL WGD4850HW0 "Start switch not on tight adjust and made it tight, if calls back please get push to start sw..unit working as of now.."
REFRIGERATOR JENNAIR JFC2089BEM00 Fill tube on the ice maker was plugged up with ice and the back pressure was causing it to leak out from the connection on the fill tube to the water line in the back. Frosted out fill tube and put new zip ties on the rear connection. Cycled ice maker and all checks ok and is filling with no leaks.
DRYER MAYTAG MDG9700AWW Need idler kit with belt Tim is working on that part it’s label as NLA as of right now...; saved tckt
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Installed new damper control on the unit and tested. Damper is functioning correctly and more quietly. All checks ok.