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for Minneapolis, MN
Mather - Minneapolis, MN
I thought the initial wait for a repair was long
Margaret - Minneapolis, MN
Shelly - Minneapolis, MN
Geri - Minneapolis, MN
It is wonderful to deal with a company that stands behind their work. Dennis was out at no additional charge to make things right with my Aging Dryer. Even installing a switch at no charge. These are the kind of people l want to deal with. Thank You
Racheal - Minneapolis, MN
Dennis was great. Efficient, neat, explained things well. Arrived when they said he would. Can’t beat that! Price was reasonable and problem solved.
Brian - Minneapolis, MN
Very good service!
Working within the hour
William - Minneapolis, MN
Great service and scheduling communication.
Karen - Minneapolis, MN
John - Minneapolis, MN
Jane - Minneapolis, MN
Friendly and committed service
J - Minneapolis, MN
Hq - Minneapolis, MN
Nate is a total professional! Very knowledgeable and open to answering questions from myself and residents. Great job Twin City Appliance!!
Sharon - Minneapolis, MN
Very pleased with service and especially the quick response time.
Revision of Previous Survey
Carolyn - Minneapolis, MN
My experience has been very much changed since I contacted Twin Cities Appliance. Thanks to mis steps by both myself and the technician we both thought that something was amiss. I now am very pleased with their service and communication with customers.
Great, friendly service
Diane - Minneapolis, MN
Barry - Minneapolis, MN
Jesse - Minneapolis, MN
On TIme Service
Wayne - Minneapolis, MN
We enjoyed having Lukas repair our refrigerator compressor after installing a new one. It was a learning experience for all involved. Our issues were taken seriously and the company resolved them promptly.
Maryann - Minneapolis, MN
Maryann - Minneapolis, MN
refrigerator drawer fixed-Great Service
Lu-ann - Minneapolis, MN
Dwight - Minneapolis, MN
Always great service
Dolores - Minneapolis, MN
I have a refrigerator that is three years old and has had at least 10 service calls . The techs are knowledgeable and have always diagnosed the problem correctly the first time. The service is great, techs are friendly and always thank me for using Twin City Appliance Service.
Sandy - Minneapolis, MN
I appreciate Jim! Wouldn’t want anyone but Jim to work on my appliances. A valuable asset to the company. He is very knowledgeable and professional. Would recommended Jim for any appliances that needs fixed. My thanks to Jim and ever needs services I would definitely call Jim.. Again much appreciation! Kudos to Jim!!
Nice young man, polite, and friendly. Explained everything to me etc. I would recommend h
Diane - Minneapolis, MN
Nice, polite, friendly and great service.
RANGE JENN-AIR JGRP548WP01 Check range over for complaint of a gas smell and I did not smell gas when first walking up to unit. Customer pulled unit out and I soaped all joints in back of range and plumbers connection with no sign of leakage. Also pulled burner caps and soaped Orifice on each burner with no sign of bubbles. Instruct customer oven checked out ok at this time.
STACKPAIR WHIRLPOOL WET4024HW0 "Machine overflowed again. Tested in manual mode and everything is working correctly. Issue is happening only when in use so not a problem with the water valve. Will replace the control, pressure hose, and pressure switch. Control has no eta from whirlpool so office to lookup part and make return appointment with hub.; ordrng 1 W10869500 (SWITCH) and 1 W10882407 (HOSE) and 1 W11189137 (CONTROL)"
MICROWAVE WHIRLPOOL WMH31017HS2 Film on the inside of the microwave door is peeling off and cracked. Will need new door to fix issue. Unit is currently in the maintenance office.; ordrng 1 W11173813 (DOOR)
REFRIGERATOR WHIRLPOOL KUDF204EPA Install new control board per previous tech order and cycle icemaker to verify working but tray would not fill with water. Pull drawer and found fill tube frozen closed and needed to be steamed back open and now icemaker mold did fill with water.
DRYER AMANA NGD4655EW2 Getting a good amount of vibration from the drum and rear bulkhead. This is causing squeaking and vibration from the rear components. Verified everything is tight. Would need new rear bulkhead and drum to fix the noise issues. Customer going to try to call the place she bought it.
REFRIGERATOR KITCHENAID KBRC36FMS01 "Ice maker jammed with ice, per customer unit had been left opened, temperatures being too warm could cause ice jam, removed ice build up, tested operations, cycled and filled properly, customer to monitor. Allow 24 hours for ice bin to fill."
REFRIGERATOR JENN-AIR JS48PPDUDB15 "Ice bin frozen in place, removed ice bin, cleared ice jam in ice bin and chute, tested operations. Working properly now."
REFRIGERATOR MAYTAG MRT118FFFH01 "Installed new evaporator and filter dryer, recharged to factory specs, pressures and operations check ok. Allow 24 hours for temps to stabilize."
REFRIGERATOR KITCHENAID KRFF305ESS00 Installed parts and tested
WASHER WHIRLPOOL CAM2762KQ0 Found drain hose clamp to back of unit not secure properly just me pushing on unit hose fell off secured clamp on hose and tested no leaks collected 97.95
RANGE JENN-AIR SEG196W Door lock was working correctly for me during tested and clean cycle started with no issues. Customer also wanted the bulb replaced since it was burnt out. Light now working with no issues and starting a cleaning cycle with the customer and started up fine.; used 1 8009 (BULB) from stock
OVEN WHIRLPOOL WFE540H0ES0 Getting F9E0 code for the unit not getting proper voltage. Cooktop is still working and voltage to the board checks out ok. Indicates a control WPW10586737 failure on the unit. Customer is going to call whirlpool to see if they can get a concession for the repair due to the cost of the part. Quoted $85.90 for the install.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed door all checks ok
RANGE AMANA AGR5330BAS3 Duplicate service order
WASHER WHIRLPOOL WFW7590FW0 Send 2 men with sled noise coming from bearing with basket..; ordrng 1 W11253212 (screw) and 1 WPW10737541 (tub-outer)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The supply valve was shut off and would not turn by hand. Operation tested good after opening the valve with a wrench.
DISHWASHER KITCHENAID KDTE304DSS0 "8-4, ccu bad, 5 year warranty, paid in full; ordrng 1 W10866116 (CCU)"
RANGE MAYTAG MGR5765QDQ "Ignitor failure, power to Ignitor but not heating at all, replaced Ignitor, tested operations, all check ok. ; used 1 12400035 (IGNITOR) from stock"
WASHER MAYTAG MHW5630HC0 Remove shipping pins check over unit tested out good...
DISHWASHER KITCHENAID KDTE254EWH2 "No error codes, re seat touch pad, run test cycle, ok"
WASHER MAYTAG MVWB855DC0 Installed valve and tested did find some corrsion on hose advised customer to change hoses tested unit is working properly ran test in diagnostics no issue
RANGE AMANA AGR5330BAS3 Install all parts ordered by previous tech and verify oven burner is lighting and broil and light.
WASHER MAYTAG MVWB835DW0 Installed parts and tested unit is working
WASHER WHIRLPOOL WFW88HEAW0 Holes were plugged on the gasket. Showed the customer how to clean out the holes with a zip tie and cleaning glass. Ran through test mode and all checks out good with no issues or concerns.
WASHER WHIRLPOOL WTW5600XW3 Found gearcase bearing failure. Customer declined estimate for repair $538.00. They will purchase new
DRYER MAYTAG MGD8200FC1 "Installed belt, idler pulley and wheel ordered. Ran a test cycle. All tested ok"
DISHWASHER KITCHEN AID KUDS30IXSS1 Installed thermal fuse and heater ordered. Ran a test cycle. All tested ok. No leaks; used 1 Ship (Shipping/Handling) from stock
REFRIGERATOR KITCHEN AID KRMF706ESS01 W11294907 icemaker found e2 and e5 error in diagnostics for icemaker need to order W11294907 at vadnais customer scheduled for Thursday ; ordrng 1 W11294907 (ICEMAKER)
REFRIGERATOR KITCHEN-AID KSBS25FKBL00 Received part but wasn’t complete kit need to reorder 8201589 missing new harness customer scheduled for Tuesday ; ordrng 1 8201589 (fan motor)
DRYER MAYTAG MEDB765FW0 Outlet has 120 only no 220 across L1; L2 customer would need to get electrician out..