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for Minneapolis, MN
Paula - Minneapolis, MN
Friendly, professional and efficient!
Scott - Minneapolis, MN
Amy - Minneapolis, MN
Nate was very professional, explained what was wrong with the appliance and fixed it pretty quickly!
Great service, nice people
Anna - Minneapolis, MN
Fixed my freezer, made it frosty and cold again. Knowledgeable and friendly repair staff. Fair charging policies- didn’t charge me extra to come back when the first replacement part installed was a dud. Excellent website let me see where my appointment was in the queue on the day of service and manage my expectations about timing.
Quality Service — would recommend
Todd - Minneapolis, MN
They’re Simply the Best
Jeffrey - Minneapolis, MN
It was amazingly clear and helpful. Affordable and quick! So grateful to Twin Cities Appliance for making things happen in an efficient way.
Always the best
Lee - Minneapolis, MN
Down to earth service and pricing
Excellent and Friendly Service
Tani - Minneapolis, MN
Dennis has been out to our home to service our freestanding ice maker several times and each time he is prompt, professional, and friendly. We had some loose handles on our refrigerator doors and he tightened those while he waited. Couldn't have asked for a better service technician.
Prompt and friendly service
Jean - Minneapolis, MN
Maytag refrigerator failure after three years
Thomas - Minneapolis, MN
Very grumpy, clearly not happy to be here.
TIMELY, EFFICIENT AND COMPETENT SERVICE
Joe - Minneapolis, MN
We enjoyed an excellent experience working with Twin City Appliance in all regards. We highly recommend them !!!
Jeff - Minneapolis, MN
When he left he didn’t reinstall the screws to hold the dishwasher in place
great service and got it done
Marcia - Minneapolis, MN
Got right to work and answered my questions. Happy that the fridge is working now.
Gerald - Minneapolis, MN
Very professional. Listened to our concerns. Was willing to correct the problem with no negative feedback.
Great service, some questions on invoice when phone quote was different. Nate called in to get original quote.
Rae - Minneapolis, MN
Benjamin - Minneapolis, MN
Nate was fast, safe, and friendly.
Allison - Minneapolis, MN
Diagnosed and fixed the problem quickly in one visit. Also we appreciated that the service person followed social distancing guidelines.
John - Minneapolis, MN
Kitchen aid no longer makes critical parts for our 13 year old fridge. Boo Kitchenaid. Dennis took some semi similar parts and cut, ground and beat them into submission. They worked. The alternative was buying a whole new fridge to fit into custom cabinets. He doesn’t say much, but he took care of business. Very happy.
Keith - Minneapolis, MN
Lukas was great! Very professional and polite!
Pam - Minneapolis, MN
Got service right away
Quick service and helpful tech
Sam - Minneapolis, MN
Jack - Minneapolis, MN
Great service , timely and friendly and
Judy - Minneapolis, MN
Great service, went out of his way to get another part for our machine
Susan - Minneapolis, MN
William - Minneapolis, MN
WASHER MAYTAG WTW4800BQ0 "Decline estimated Ran diagnostics found no codes, customer complaining that a few times would fills in a little and do nothing soap is still on clothing, check under u it found no oil leaks, all drive parts looks good, would need a board is my guess bc it didnt show me any codes and customer is having problem with it staying on.."
REFRIGERATOR WHIRLPOOL MRT311FFFH0 "Install meat draw both left n right rail, instruct customer not to over pack shelves..."
RANGE KENMORE 665.750141 Install ignitor check over unit tested out good..reach 350 temp as set...
DRYER KENMORE 110.728121 "Decline estimated would need coils 279834, customer wants to get one.."
REFRIGERATOR WHIRLPOOL WRF532SMHW01 The mullion still isnt snapping back like it should. Operation tested good after moving the mullion catch down.
DRYER MAYTAG MGD7230HW0 "Blower fell off, try pulling it back then fan hitting blower housing, so order motor,base bracket motor, clips and blower...; ordrng 1 279787 (MOTOR) and 1 W10888146 (HOUSING) and 1 WP697772 (BLOWER) and 1 WPW10121316 (MOTOR CLIP) and 1 WPW10242878 (BASE BRACKET)"
REFRIGERATOR KITCHENAID KRFF507EWH01 Bad lower right side ff led light installed new test ok.; used 1 W11462342 (LED MODULE) from stock
MICROWAVE WHIRLPOOL WMH31017HS3 Cabinet damage around the upper interlock. This is causing a door latch issue which cannot be repaired. Per tech line she is writing it as unrepairable cabinet damage. Customer will need to call customer service since its past 30 days. Tech line File #7728475455
RANGE WHIRLPOOL WFG525S0JZ0 "Ignitor too close to burner, not jumping gap to cap. Adjusted Ignitor gap, now functions properly."
DISHWASHER WHIRLPOOL MDBH945AWB0 "Control panel failure, part no Longer available. Can not repair."
REFRIGERATOR MAYTAG MFX2676FRZ00 "Moisture in pantry drawer, shorted deli control. Ordering pantry door and user interface, advised door may take up to 4-6 weeks to ship. Parts ship to customer. Office to follow up when parts ship. ; ordrng 1 W10758049 (cntrl-elec) and 1 W10919626 (dor-fip)"
STACKPAIR WHIRLPOOL WETLV27HW1 Noise was less apparent after they moved to a different unit was able to recreate noise pushing on blower housing. Was hitting the back of the fan so bent the housing back into place and all checks out good with no issues.
RANGE JENN-AIR JGRP536WP02 No error codes on the unit. Tried on convection mode and fans cycling on. Oven is igniting with no issues. Let preheat to set temp and achieved preheat with no issues. Cycled convection fans on and off in test mode and check out good each time. Customer going to use and will let us know if still having issues.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Ice dispenser motor seized up, will not turn even when bucket removed. Ordering auger motor, part out of stock at Dey and WP, please x-part; ordrng 1 W11310391 (AUGER MOTOR)"
WASHER WHIRLPOOL MVWB765FW3 Replace lid
REFRIGERATOR WHIRLPOOL WRT511SZDM "Sealed gap in cabinet, advised to leave unplugged for 24 hours to thaw and let silicone cure."
FREEZER WHIRLPOOL KRFF507HWH00 "Freezer LED and top ref lights out. Installed new freezer LED and checked, all lights now working."
REFRIGERATOR WHIRLPOOL WRF736SDAM12 The board kit shipped out only came with the user interface. We will Need to reorder the control kit. Customer will open it up and make sure it comes with both boards. ; ordrng 1 W10864261 (cntrl-elec)
RANGE KITCHEN AID KSDG950ESS1 Installed new control and verified the heating. Unit is heating again with no issues or errors.
DRYER WHIRLPOOL LGR6848AW0 "Disassembled unit and cleaned filter housing, vacuumed out rest of unit. Test operations. All check ok. Did find a worn wire to motor I had to repair."
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Drain line plugged, removed obstruction from drain. Now draining properly."
ICE MAKER JENN-AIR JIM158XWRS0 "Installed new cutting grid, ran clean cycle, advised to run another clean cycle when done. Turn off after second clean cycle. Should work properly."
WASHER WHIRLPOOL WFW75HEFW0 Long drain code and unit full of water. Took off back and found pump locked up and extremely hot. Vacuumed out water and installed new drain pump. All checks out good and is working correctly once again.; used 1 WPW10605427 (DRAIN PUMP) from stock
DRYER MAYTAG MEDX550XW0 Customer getting intermittent squeak when the dryer is running. Ran today and didnt do it. Idler was glossy and dirty so replaced the idler pulley. Customer will continue using and let us know if still having an issue.; used 1 279640 (IDLER PULLEY) from stock
MICROWAVE IKEA IBMS1455WS0 Seal broken on waveguide cover letting grease behind cover. Then heats grease so hot it melts cover. Will need new cover and new sealant.; ordrng 1 W11087199 (COVER WAVEGUIDE) and 1 WP482338 (adhesive)
DISHWASHER KITCHEN-AID KDFE204ESS1 "Replaced the motor sump assembly , spray arms and the cob trim panel. Tests good with no leaks. All charges paid last time out."
DISHWASHER KITCHEN-AID KUDS01FLSS6 Ms pic.Replaced the broken hinge kit. The door tests good.The stainless steel water supply line has a small leak where the stainless steel goes into the coupler insert before the swivel screw on connector. I left the water off.We will replace the water line when we come out for the oven. Needs a 4 stainless steel water supply line. Charges for this will be added then. Collected $258.63 today on check number 14445.Return Friday 8-7 -20 with 281984; ordrng 1 LOOKUP (4 STAINLESS STEEL WATER SUPPY LINE)
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Installed new valve and tested the ice maker and dispenser. Operation tested good.
WASHER WHIRLPOOL MVWP575GW0 "Ran diagnostics found code probably from last service that I didnt delete, but we ran load with clothing and found tub sink backing up so water was running back into tub so his clothing was getting wet and had to do extra spin to get clothes dry..."
WALLOVEN WHIRLPOOL WOS51EC0AS02 "Wrong part sent need inner door part WPW10618107, customer paid in full..Thursday to return ; ordrng 1 WPW10618107 (INNER GLASS)"