Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Medina, MN
Steve - Medina, MN
$97 to tell us our dishwasher is not broken after all. Why get charged trip fee for that when repair guy was already there to fix fridge and we had to pay trip fee for that as well?
Response from Twin Cities Appliance:
There is only one trip charge- There is an additional diagnostic charge for any additional appliance. You do have issues with the dishwasher, but it was discussed some changes you could make w/o replacing parts to try that and see- let us know if there is more we can help with
Mike - Medina, MN
Nimit - Medina, MN
Great Service, Quick Fix!
Amy - Medina, MN
We had a great experience with Nate from TC Appliance Service. He quickly figured out the issue and resolve our problem with our Fridge. Would highly recommend him!
Great customer service via phone.
Ron/victoria - Medina, MN
Office folks and repairman were great!!
We were very satisfied
Lyn - Medina, MN
Subhendu - Medina, MN
Good in trouble shooing and solutions
Matthew - Medina, MN
Doug - Medina, MN
Lukas was able to diagnose the problem and order the correct parts that ended up saving me thousands of dollars.
Excellent, Professional Service
Richard - Medina, MN
Lukas was prompt, professional and courteous assessing our issue with patience and quickly tested to evaluate the root cause and fixed the problem.
Gerald - Medina, MN
Well learned, experienced Tech (Josh)
Wally - Medina, MN
Josh is one of the finest techs to ever work on any appliance in our home. Ever. The best.
Dick - Medina, MN
We had a VERY annoying noise with our new refrigerator each time the compressor ran. It was very loud! Dave came in the front door, heard the noise and said “I can fix that” and he did! Have not heard any noise since! It is a very tight fit on the refrigerator but he made it work. He brought in floor protection to keep it from being damaged. Very pleasant and courteous. Dave was great!
Chris - Medina, MN
Sharon - Medina, MN
Andy was pleasant, courteous, respectful, on time and I can't say enough how nice it was to have a service person like Andy in my home.
2725 cabaline trail
Mike - Medina, MN
Lukas was great-we are impressed with this company and will call again.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Installed new thermistor, control and ice maker. The ice maker cycled and there were no over temp alarms today."
GAS DRYER WHIRLPOOL GGW9250PW3 The dryer is short cycling due to bad airflow. With the vent removed from the back it tested good. Customer will have the vent cleaned.
MICRO/OVEN WHIRLPOOL WOC75EC0HS03 F2 e1 stuck key error code even after doing an update on her phone. The microwave cooling fan relay is also sticking even after she opens the door and cancels the cycle. Needs new control panel and mw appliance manager. We will need to x part the console. Customer will call when both parts arrive.; ordrng 1 W11325603 (MW APPLIANCE MANAGER) and 1 W11428561 (CONSOLE)
MICRO/OVEN KITCHENAID KOCE500ESS05 "Installed new control, control panel and ran a test cycle. Operation tested good. No stalling out during preheat or dropping of temps."
DISHWASHER WHIRLPOOL WDF520PADW7 "Rinse aid turned down to 1, no error codes, run test cycle, ok, instruct drying and rinse aid usage"
MICRO/OVEN KITCHENAID KOCE500ESS05 "During preheat the temp stalled out, started to drop and kicked back on. After reaching preheat the temp continued to drop. This is basically the same issue it had a few years ago. Customer stated she has to cancel the cycle and restart to get it to work. All elements are good but they aren’t cycling properly. No error codes. Needs new control and control panel covered under 5 year. Quoted 106.65 labor. ; ordrng 1 W11093254 (panl-cntrl) and 1 W11179310 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Ice maker stalled out mid cycle but I was getting voltage to the module. Operation tested good after installing a new ice maker.; used 1 W10882923 (ICE MAKER) from stock
DISHWASHER WHIRLPOOL WDF310PAAS4 Customer stated not washing and the lid for the dispenser broke off. Pump not running until I tapped on it with a screw driver. Customer is going to let it ride for now. They are also going to switch to pods and just throw them in the bottom of the tub.
WASHER WHIRLPOOL WFW9750WW01 Pump free and clear but the washer just keeps trying to drain. The pressure hose is free and clear. It is likely a pressure switch issue but could be a control. Customer is going to order and install the switch themselves.
WASHER WHIRLPOOL MAH3000AWW "Customer stated draining but not spinning. During the spin it would start, stop and repeat this process. Once I started checking the control for burnt resistors it took off. Customer is going to monitor and call us back if still having issues."
OVEN JENN-AIR JJW2830DP01 Getting f2e1 code on the unit. Installed new touchpad on the unit and tested to ensure everything synced up. Both ovens heating with no issues and all checks out good.
DRYER MAYTAG MEDB835DW4 Installed new overlay. Operation tested good.
WASHER WHIRLPOOL GHW9400PT4 Needs a door boot on the unit. Customer buying a new unit.
DRYER MAYTAG MEDB835DW4 The control panel came with no electronics. Needs the overlay assembly.; ordrng 1 W11158457 (overlay)
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Ff EVAP was frost over and vents blocked. Defrosted and found crack in the back of the defrost thermistor. Used kit and spliced in new plastic thermistor. Verified connection in test mode. All checks out ok and unit is running again with no issue and air circulating in the ff section.; used 1 W10902214 (THERMISTOR) from stock
DRYER MAYTAG MEDB835DW4 The start button is working half of the time. Needs new control panel.; ordrng 1 W11026442 (console)
WASHER MAYTAG MHW5100DW0 Installed new user interface and harness. Customer will keep an eye on it.
WASHER WHIRLPOOL WFW5620HW0 The control was locked. Operation tested good after holding the extra rinse to get it unlocked.
WASHER MAYTAG MHW5100DW0 Customer showed me multiple videos of the beeping noise. Tech line reached out to engineering and they want us to try a new harness when we replace the ui.; ordrng 1 WPW10442440 (harns-wire)
ICE MAKER KITCHEN AID KUIX505ESS2 Pull icemaker out and run test cycle multiple times with no leaks seen . But after inspecting all components their was signs of calcium buildup under waste drain pump and no where else. So I’m ordering a new waste pump assembly and need office to reschedule call when customer receives the part.; ordrng 1 W10825875 (pump)
COMPACTOR WHIRLPOOL GX900QPPQ2 The compactor won’t start when pressing the start switch. I found the lockout switch set to the off position. Operation tested good after turning it to on. Office please bill for trip.
WASHER WHIRLPOOL WFW8620HW1 Installed new control panel but now the washer won’t lock. Per tech line he believes the latch is shorting out the control. He recommended doing the control and latch at the same time. We will need to x part both parts. Customer will call when the parts arrive. File #7727070410; ordrng 1 W11316250 (latch) and 1 W11352122 (CONTROL)
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Frost in the freezer due to a gap in the gasket. I defrosted and stretched the gasket. Customer will keep an eye out for frost.
REFRIGERATOR KITCHENAID KBFN402ESS00 "Installed new led board, module, hinge and screw. Operation tested good. Needs new right hand fresh food gasket W10600741 due to rips.; ordrng 1 W10600741 (GASKET)"
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Dropped off part.
WASHER MAYTAG MHW5100DW0 Installed new panel and ran a diagnostics cycle. Operation tested good.
DRYER WHIRLPOOL GGW9250PW3 "Replace coils, test ok; used 1 279834 (DRYER COIL KIT) from stock"
DISHWASHER WHIRLPOOL GU3600XTVY1 "Sump bad, cust to get new machine"
OVEN KITCHENAID KEBS207BSS00 Customer stated the oven got to 350 and 2as baking just fine. He then went to bump the temperature up to 400 but it just sat there. Per tech line if you don’t cancel the cycle completely and restart it will just stay at that temp. Operation tested good today when canceling the cycle and bumping the temp up.
RANGE KITCHEN AID KEBC107KSS03 Installed new cooling fan. Operation tested good.