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for Maplewood, MN
Nancy - Maplewood, MN
Great service. Thankyou so much.
Bernie - Maplewood, MN
Virginia - Maplewood, MN
Great service Dave is awesome knows what he is doing great personality also
Deb - Maplewood, MN
Michelle - Maplewood, MN
Our technician knew everything he needed to about our dishwasher. Great service.
found problem fast, replaced new part faster, nice attitude
Roger - Maplewood, MN
I will tell anyone looking for similar help/svc.
Jenny - Maplewood, MN
Second time using this company and we are very satisfied
Shirley - Maplewood, MN
Answered all my questions, very polite.
James - Maplewood, MN
Had to wait too long for service.
Joy - Maplewood, MN
Barbara - Maplewood, MN
Patti - Maplewood, MN
Jason - Maplewood, MN
David - Maplewood, MN
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Ms Pic.Customer had multiple power outages. Unit made a funny noise after the last one and Did not cool well. She power cycled unit as per WP customer service with no change.Temperatures were 76degrees in the fresh food section and 18 degrees in the freezer. Unit is not defrosting. Tried performing defrost diagnostics and found the control board will not go into diagnostics. Power cycled the unit to get it back on. The board control the defrost. Need a new electronic control board in the back rear, a W11035836 and a new UI, W11082837.Steamed away the ice build up around the evaporator fan and it came on. Steamed away the evaporator ice for use between trips to the home.Office to order the parts and reschedule with the customer.; ordrng 1 W11035836 (ELECTRONIC CONTROL) and 1 W11082837 (UI)"
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Found lower mullion on cabinet pulled away from liner and lower hinge not tight against cabinet. Found rivets pulled out of mullion. Unit not repairable. Called techline. Sending for review. Sr#7728474596 cust svc will contract cust regarding next steps.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found 3 of 5 wires in harness broken. Installed harness. Unit working. Office please adjust cust bill accordingly.
RANGE KITCHENAID KSGG700ESS1 "Ms pic.Unit does not have a downdraft fan. Concern is about the convection fan motor and when it turns on. According to the KitchenAid product help website, the convection fan will be delayed about 5 minutes or so on gas ovens. When I tested it the convection fan started at 150-155 degrees and stayed on thereafter.The customer had aluminum foil covering the oven bottom heat vents. This makes it take longer to heat up, and can delay the convection fan efficiency.Replace a burnt left side oven bulb. When trying to manually set the temperature the number 3 does not respond. Will need a new console W11029431 and a set of bezels W10814133. Show at DVH.Return Wednesday 7-1-20.; ordrng 1 W10814133 (bezel-knob) and 1 W11029431 (panl-cntrl), used 1 8009 (BULB) from stock"
ICEMAKER WHIRLPOOL GI15NDXZS2 "Found unit running and making ice. Found ice sheet thin, found water flow to unit restricted. Shut off supply valve and turned back on. Cycled unit. Found lots of sediment from supply in line. Advised cust to have supply issue resolved. Adjusted cube thickness. Advised cust."
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Replaced the pad assembly. After getting water and waiting 2-4 seconds, the ice dispenses in cubes or crushed. Showed the customer how the switch is arranged at the back of the old paddle actuator and that pushing at the very top of the pad more directly activates the switch."
DISHWASHER AMANA ADB1400AGS0 Spray arms are clogged no error codes sump motor turning on and pumping. Talked to customer and showed how to install spray arms. Customer is comfortable installing spray arms no reschedule needed.; ordrng 1 W10448616 (arm-spray) and 1 WPW10319027 (spray arm)
DRYER MAYTAG MDG3706AWW Replaced idler pulley sounds good and test good now.; used 1 WP37001287 from stock
WASHER MAYTAG MVWC565FW1 Ran diagnostic cycle load calibration and normal cycle all test good at this time.
REFRIGERATOR WHIRLPOOL WRT318FMDM03 "Only getting frost on evap inlet, leak in sealed system. Installed new compressor and evaporator, leak checked with bubbles, all good. Pulled vacuum and held then recharged wi5h 3.7 oz r134a. Told cust to give it several hours to get to temp."
RANGE AMANA AGR5330BAW3 Checked vent from oven all looks good. Adjusted flame height on surface burner for low. Checked operation instructed customer not to run non stick oven liner the full length of the inside of oven. There needs to be space for ventilation to work properly. They have a liner that runs from wall to wall on rack instructed should be cut down for proper air flow to exhaust.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 InstaLed mullion
DISHWASHER WHIRLPOOL KDTE334GPS0 "No error codes, replace noisy drain pump, test ok; used 1 WPW10531320 (DRAIN PUMP) from stock"
WASHER WHIRLPOOL LST7233DQ0 "Ms pic. Not draining because the lid switch is broken. Needs a 285671 lid switch. Estimate of $266.16 was approved. Office to make a will call.pickup at St. Paul.Picked up,the lid switch, installed it and tested in the delicates cycle. If filled, washed and drained completely.Collected charges of $266.16 on card approval number 3151150772.; pckd up 1 285671 (switch,lid)"
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Repair outlet water tubing do to dripping from a scratch in tubing . Cut out faulty part and add new tubing and no leaks seen after test of dispenser.
WASHER WHIRLPOOL LST7233DQ0 "Unit tested good before leaving in the delicate cycle. Customer called back saying the water was not staying in the tub. Found the washer was only on filling with trickles of water. Let it finish a complete drain cycle before selecting a new cycle. Tech had tested in both cold and warm but not hot. The water filling in hot is less. It will fill,. But only with trickles down the sides of the fill tube. Cleaned the screen to the hot water valve and checked the water pressure. There is good water pressure.Paid for the valve on card Approval number 3151239815.Return Tuesday 4-7-20 from 12-5. ; ordrng 1 285805 (water valve) and 1 MAKEAWILLCALL (PICKUP)"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced the motor sump assembly that was leaking past the gasket at the back of the motor sump assembly. Tested it in diagnostics self test and it completed the test with no leaking.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Installed damper. Cycled damper. Checked thermistor ok. Will rts thermistor not needed. Checked ice bin. Found bin not sealing. Air leaking around front of bin will cause freezing in ff compartment. Needs bin. ; ordrng 1 W11185686 (ICE BIN)
DISHWASHER KITCHEN AID KUDS30IXSS8 Ms pic.Listened to the dishwasher while working on the cooktop. The water valve is squealing. Would need inlet water valve wpw10327249. Paid charges for 272140: and 272141 together with check number 6625.Return Wednesday 3-25-20 from 8-12.; ordrng 1 SHIPPING and 1 WPW10327249 (water intake valve)
DISHWASHER KITCHEN AID KUDS30IXSS8 Installed new valve all test good no leaks.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced bin. New bin seems to seal better. Advised cust.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Me pic and of it leaking under the back center of the motor sump assembly.Le@ks from the back center area of the motor sump assembly when filling with water. Needs a motor sump assembly W11087376 from DVH.Return Friday 3-20-20.; ordrng 1 W11087376 (pump&motor)
REFRIGERATOR KITCHENAID KRFF507HPS00 Received another hi voltage board instead of the LED Again on the first part shipped.Replaced the freezer LED with the power off to the refrigerator. Turned the breaker on and it works great now.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Customer says things in the bottom drawer are freezing. temperatures on arrival were 32 degrees on the upper shelf and 31 in the bottom drawer. In diagnostics the thermistors test good. Technician would still like the fresh food thermistor but can’t find it on the parts page. It is in front of the LED light assembly #10 on the fresh food parts page, but not listed.Although it tests good today, the Technician suspects the damper is intermittently staying open. Would want the damper assembly WPW10196393Technician has remedied this before by replacing both parts.Office to research the thermistor and follow up with the customer; ordrng 1 PARTLOOKUP/RESEARCH (FRESH FOOD THERMISTOR) and 1 WPW10196393 (damper control assy)"
WASHER MAYTAG LAT9616AAE "Found cabinet wobble, adjusted foot. Tested spin. Unit only spinning in slow checked and found bad contact in timer. Needs timer. Part is NLA. Advised cust."
REFRIGERATOR KITCHENAID KRFF507HPS00 "Ms pic.Received an W10887254 high voltage board instead of the LED module. Took pics.Used an LED module from truck stock. The old one flickered twice when removing it and the new one flickered constantly until it stopped working.Removed and reinstalled the LED and it flickered again before not working.Power cycled the unit and it stayed off.The refrigerator compartment top LED’s are working and on the same circuit as the freezer LED so the board should be good. We will want to reorder The LED. It has an eta of 4-7-20.Office to follow up with the customer.; ordrng 1 W11205083 (module), used 1 W11205083 (LED MODULE) from stock"
REFRIGERATOR KITCHEN AID KRMF706ESS01 Found UI dead. Found disp light flashing. Cycled power no change to unit. Needs UI and control and power supply . Ordering parts.; ordrng 1 W11330971 (UI ) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Install led light module and verify all lights are now working properly. Also replace ui control do to temp issue and at time of repair fresh food was at 37 degrees and freezer was -2 degrees . Instruct customer to monitor temps with a thermometer not by feel.
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Check fridge over for issue with cooling and found low charge do to leak in Evaporator. Install freezer evaporator from van stock that I had not used on previous call and one dye drier. Recharge sealed system with 3.7 Oz 134a . Instruct building manager to allow fridge to run for 24 hrs and check to make sure it is cooling.; used 1 W10836706 (EVAPORATOR ), and 1 WPW10143759 (DYE DRYER) from stock"
MICROWAVE KITCHENAID KOCE500ESS09 "Replaced inverter and mag microwave test good heating, checked broil bake function also all test good."