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for Maple Grove, MN
Service OK but Incomplete
Leon - Maple Grove, MN
Service was hurried and incomplete. The range was repaired but was not returned to its original location. There is a tip-over bracket behind the stove but it was not reengaged so the unit protruded out from flush with the surrounding countertop. My wife and I were able to correct the problem without much effort.
Glenn - Maple Grove, MN
The service was great
Lana - Maple Grove, MN
We loved the service the technician provided. He was very knowledgeable and fixed our dishwasher quickly.
Jeanne - Maple Grove, MN
great company to work with.
Jason - Maple Grove, MN
Great Service Tech
Mark - Maple Grove, MN
Debra - Maple Grove, MN
Ronald - Maple Grove, MN
Was a quick fix for my water filter replacement.
Great service, friendly!
Yang - Maple Grove, MN
Great and so easy to work with
Washing Macine diagnosis and repair
Harry - Maple Grove, MN
Rory - Maple Grove, MN
The Right Way To Service Your Customers
Blade - Maple Grove, MN
Friendly service tech. Very helpful in explaining the issue and making suggestions on how to prevent it from reoccurring. I will continue to use Twin Cities Appliance for any future service needs.
As always, great service
Doreen - Maple Grove, MN
I have always experienced great service from the technicians at Twin City Appliance. I just wish my Kitchen Aid appliance would work properly.
Cindy - Maple Grove, MN
Prompt, Courteous and Efficient
Ed - Maple Grove, MN
Our tech arrived at the beginning of the time window. He promptly diagnosed the issues and had the part in had to fix the dishwasher. We were up and running in less then 30 minutes. This is what I call service. Whirlpool should take lessons from Twin Cities Appliance.
James - Maple Grove, MN
Was happy with the service.
Jenny - Maple Grove, MN
Colleen - Maple Grove, MN
Lana - Maple Grove, MN
Courteous and fast
Brian - Maple Grove, MN
Service and Price as expected
Fred - Maple Grove, MN
Was great tech had part with him.
Great service, brought right part
Fred - Maple Grove, MN
Great service in a blizzard.
Karen - Maple Grove, MN
Eunice - Maple Grove, MN
Efficient, courteous, on time
Deborah - Maple Grove, MN
WASHER MAYTAG MVWB765FW2 "Installed all parts, ran calibration and diagnostics through ok, all functions ok"
REFRIGERATOR KITCHENAID KRFF507ESS00 "Customer has ui keep going out and has to reset, unit has a failing ui and possibly more controls as well, need to start with UI, part is expensive and customer is disappointed in the failure, they will call whirlpool to see if you will cover some of the repair, they will let us know, quoted 85.95 for just replacing UI if we have to do all controls labor goes to 106.65; ordrng 1 W11089931 (panel-ui)"
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Door gasket fell off, reformed gasket and removed frost, unit now sealing good"
DISHWASHER WHIRLPOOL WDF550SAHS0 "White film on dishes and brown staining on door, run cycle and washing fine, instruct soap usage and talk to water guy about brown stains"
DISHWASHER WHIRLPOOL WDF330PAHS3 "Not using rinse aid, no error codes, run test cycle, ok, instruct drying and rinse aid usage"
REFRIGERATOR WHIRLPOOL KRFF302ESS01 Install right fresh food door gasket and form with heat and instruct customer to leave door shut with out much use for 24 hrs and gasket should retain form .
DRYER WHIRLPOOL MGD9700SQ0 "Decline estimate Check over unit found inner face is working now, it would come when it wants to nd part is NLA"
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Clear all ice from freezer drain assembly and install new p-trap per whirlpool service pointer recall . ; used 1 W11190084 (DRAIN TUBE KIT) from stock
WASHER WHIRLPOOL MVWB880BW0 "Installed parts, ran diagnostics through ok, no leaks all functions ok"
MICROWAVE MAYTAG MMV4206FZ5 Need to reorder fan. Shroud is broken; ordrng 1 W11109701 (motor-fan)
DISHWASHER MAYTAG MDB4949SHW0 "Not using rinse aid, run test cycle, ok, instruct drying,soap and rinse aid usage"
DRYER WHIRLPOOL WED7000DW1 Check unit over for issue with dryer not responding sometimes per customer and they have to cycle power at breaker before it will turn on at touch ui control. One error code f1e2 indicating stuck button. Ordering ui control and rescheduling call for next tuesday.; ordrng 1 W10914511 (console)
ELEC RANGE WHIRLPOOL WFE525S0HZ1 Install board check over unit tested out good..
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Install all parts ordered do to food freezing in fresh food section and power unit on and verify all functions test ok at this time.
DRYER WHIRLPOOL MEDB835DW4 "Took drum temps okay, vent reading was poor for electric, vent is long and up through roof, inst cust this will dramatically increase drying time, timed dry is best option lower temps will result in longer dry times, auto cycles are more sensitive to longer vents unit operating as designed today"
DRYER WHIRLPOOL WED94HEXW0 "Unit built into cabinet extremely tight with divider, would need to pull out washer and dryer to do any work, could try with one tech possibly would need 2 to help reattach venting, doesn’t sound like idler, sounds like a bad bearing in motor, screeching very high pitch not constant, also found drum dents along roller line, indicating possible roller damage as well. Customer declined estimate"
RANGE WHIRLPOOL WFE505W0HW1 "not reaching temp, only broil working, Found open element, needs new element; ordrng 1 W11182108 (elmnt-bake)"
DRYER WHIRLPOOL WGD4850HW0 Checked vent and is poor
WASHER MAYTAG MHW5630HW0 "Ran 2 quick cycle with customers 4 large towels every load came out fine, unable to find verify problem, instruct customer to sort and not to overload..."
WASHER MAYTAG MVWB725BW0 "Water valve bad, dispensers over flowing and cold hose leaking, recommend new hoses; ordrng 1 W (HOSES) and 1 W10853723 (VALVE)"
WASHER MAYTAG MVWB725BW0 Install valves and holes ran diagnostics unit tested out good no code no leaks..
MICROWAVE WHIRLPOOL WMH31017HZ0 "Install all parts found one wire to bulb socket loose and burnt, made a new connector and it fix tight to socket now, ran test with water and it heats up good and light is coming on every step..called tech line per sticky notes to verify repair and report it to wp.."
WASHER MAYTAG MHW5630HW0 "Found shipping pins not remove so use air sled to pull u it out from tight laundry room plus new soft floor, remove it ran towel with customer on quick wash tested out good she happy now.."
DRYER WHIRLPOOL WED8800YC0 "Found open thermal fuse, replaced thermal fuse and cleaned out lint, unit functioning ok, needs vent replaced before use, customer wanted part numbers for his washer WPW10365885 (drawer) and W11254812 (handle); used 1 WP3390719 (THERMAL FUSE) from stock"
RANGE WHIRLPOOL WGE555S0BS01 "Found bad front right element and switch replaced both tested ok, upper oven temps seemed normal, didn’t notice huge fluctuations between the sides, ordering door seal, hinges and element; ordrng 1 W10337392 (gaskt-door) and 1 WPW10272325 (elmnt-bake) and 1 WPW10485732 (hinge-door) and 1 WPW10485733 (hinge-door)"
OVEN WHIRLPOOL WOS51EC0HS01 "Found fan speed error, ui also getting hung up, needs both replaced, ordering parts from Plainfield, setup for Wednesday 4th; ordrng 1 W11248652 (blower) and 1 W11296171 (console)"
REFRIGERATOR WHIRLPOOL GS6SHEXNS00 "Found evap drain plugged, thawed out with steamer, draining good now, may take a day or two for condensation to work itself out"
DISHWASHER WHIRLPOOL WDT720PADM2 "F9e1, f7e1 found in diagnostics, cust said f2e2 was on display before they reset, ran diagnostics and found diverted continuously running, heater open, needs new sump, heater and touchpad, needs approval, customer also has a leaky shutoff which brought to their attention, office to follow up; rqstng P&A on 1 W10518394 (heater) and 1 W10815487 (panel-cntl) and 1 WPW10671941 (pump&motor)"
REFRIGERATOR KITCHEN AID KRMF606ESS00 Clean out fresh food evaporator of ice blockage and replace defrost thermistor and mount in correct position. Level cabinet and adjust doors and power cycle fridge at breaker.; used 1 W10316760 (THERMISTOR) from stock
DISHWASHER WHIRLPOOL WDT970SAHW0 Install rack kit from truck did not pick up one from Dey due to they wasn’t open at 8:15 and I have one on truck..; used 1 W10712395 (RACK ADJUSTERS) from stock