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for Lakeville, MN
Excellent service - professional
Jim/kathy - Lakeville, MN
Mike - Lakeville, MN
Josh was knowledgeable, friendly, courteous and very professional.
Dyron did a great job. Dyron was prompt, found the issue, and repaired the appliance very quickly.
Dave - Lakeville, MN
Michelle - Lakeville, MN
The technician was great. But he came at 7am and I didn’t get any notice beforehand that he was coming so early!
Great service from a great tech!
Jason - Lakeville, MN
Jason - Lakeville, MN
Jim got on site and took care of business. He knew what he was doing and didn't waste any time. The job got done and got done right!
rep was very professional polite
Jay - Lakeville, MN
Rachel - Lakeville, MN
We appreciated the great communication, ability to track our technician, and quality of the service we received. The cost was covered by warranty. Our only hold-up is the lack of availability for appointments in the evenings and/or on Saturdays - it is hard for a family with two parents who work traditional M-F 7-5 jobs.
Aprile - Lakeville, MN
Kelly - Lakeville, MN
Denise - Lakeville, MN
Great Service on Dishwasher
Marie - Lakeville, MN
Jennifer - Lakeville, MN
Sandy - Lakeville, MN
Kelly - Lakeville, MN
Craig - Lakeville, MN
Aprile - Lakeville, MN
Matthew - Lakeville, MN
Awesome service,multiple times.
Anne - Lakeville, MN
I would definitely call this company again for repair service.
Dick - Lakeville, MN
Arrived on time. Immediately diagnosed problem, replaced bad part and was on his way in about 15 minutes. Very, very pleased with the service provided by Ben!!
DISHWASHER MAYTAG MDB4949SDE3 "Ms pic.the kickplate is loose because the black metal adjustable screw hole plate was missing. I found it tucked to the side farther back against the cabinet wall, likely there since the. Dishwasher was installed, bent the lip tighter and screwed in the kickplate."
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Filter status will not reset need to order W11224590 u/I at whirlpool. Customer scheduled for Friday ; ordrng 1 W11224590 (U/I)
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 InstAlled control and tested
MICROWAVE WHIRLPOOL WMH31017HS2 Found faulty mag installed w10693025 and tested; used 1 WPW10693025 (MAGNETRON) from stock
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found faulty controls. Per service pointer need to order W10843055 296.07 and W10848301 266.51 labor 85.90 call 97.95 ship 12.00. Customer to call whirlpool to see if he can get coverage. Customer to call back if he wants to fix. See notes
MICRO/OVEN WHIRLPOOL WOC75EC0HS01 "The part ordered was a BlAck stainless steel console. We have. Stainless steel console with a black,insert and will need part number w11351549.X part. Is an eta tba.office to order and follow up with the customer.; ordrng 1 W11351549 (STAINLESS STEEL CONSOLE)"
MICROWAVE WHIRLPOOL WMHA9019HN1 Installed door ordered. Entered set up and ran a test cycle with a cup of water. All tested ok
MICRO/OVEN WHIRLPOOL WOC75EC0HS01 "Found intermittent console failure. Display goes blank and when on, selections are not available. Ordered a new console. Black with stainless trim; ordrng 1 W11352560 (CONSOLE)"
RANGE KITCHENAID KFES530ESS1 F6e9 was err called tech line sr7724577343 they instructed e to cross line one and 2 I did instructed customer to try were thinking there is line interference from somewhere hey will let us know
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found unit is getting stuck in defrost causing the unit to warm up and not cool unless board is reset W11196400 control is at vadnais need to call and schedule call with apartment complex ; ordrng 1 W11196400 (CONTROL )
REFRIGERATOR KITCHEN AID KFIS29PBMS02 Installed parts and tested no leaks
RANGE WHIRLPOOL WFG525S0HV0 Active hinge side broken. Since this was causing the door not to close entirely it also melted some of the finish off of the two left most knobs. Will ship knobs to customer to install. Replace active hinge and the door is now shutting with no issues. All checks ok.; ordrng 2 W11239985 (KNOB)s
WASHER WHIRLPOOL MVWB835DW3 "Ran the unit through a recalibration and auto test. All checks ok. Started the machine a bunch and worked each time. Talked with customer about the best way to touch the start to be most responsive. Pad of finger, light touch not push covering the button and hold until light comes on. All checks good. If customer is still having issues can trying replacing the touch panel."
WASHER WHIRLPOOL MVWP575GW0 Water sound that was being heard was the balance ring. Machine wasn’t level so leveled the unit and engaged all of the locking nuts. Ran through recalibration and spin test. All checks out ok and is working correctly.
DISHWASHER WHIRLPOOL WDF520PADB7 Codes for 4-3 and 7-1. Put the unit into a diagnostic test and unit filled with water but sump never kicked in. Sump had not arrived in time so will need to come back to install sump.; schdld next appmnt for 4/16 TUE !
DISHWASHER WHIRLPOOL GU2500XTPQ1 When testing found vent assembly leaking called mr rescheduled for Wednesday ; ordrng 1 WP8269259 (gasket) and 1 WP8545533 (vent) and 1 WP8558991 (deflector)
OVEN JENN-AIR JJW2430DS00 "Verified F2E1 stuck key, installed new UI brought up to 350F no errors."
OVEN JENN-AIR JJW2830DS01 Installed new UI stuck key error.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 When arriving fan was sounding off balance fan blade or bad bushing in motor called office all were busy office to call back and reschedule ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap)
DISHWASHER WHIRLPOOL GU2500XTPQ1 Installed vent assembly no water leaking.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 States icemaker jams raised rear tine not allowing cube to clear ordering new icemaker.; ordrng 1 W10884390 (icemaker)
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced motor and blade operational.
DISHWASHER WHIRLPOOL WDF520PADM7 Mounted door latch unit operates correctly.
MICROWAVE WHIRLPOOL WMH31017HS0 "Installed nut, left side not drilled correctly bolt at an angle Shawn to correct."
RANGE WHIRLPOOL WFG525S0HS1 Tape that hold glass panel to liner not holding on back order.; ordrng 1 W11219379 (DOOR GLASS)
DISHWASHER WHIRLPOOL KDPE334GBS0 Removed a cherry pit from drain pump now fills correctly.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Called techline and they advised trimming a small piece of trim within the vent. Also adjusted the balance of the machine to be leaning slight back so the water in the vent will drain back into the dishwasher as intended.
DRYER WHIRLPOOL WED92HEFW0 "Open element verified 248VAC, customer paid in full.; ordrng 1 WP8544771 (element)"
MICROWAVE WHIRLPOOL WMH53520CS6 Installed interlock kit adjusted door heats correctly. Customer paid 224.75; used 1 W11244490 (INTERLOCK KIT) from stock
REFRIGERATOR KITCHEN AID KFIS29PBMS02 "Unit no longer frosting up in freezer section, newest adapter kit installed with secondary fan, found lowest freezer drawer not installed properly, causing middle shelf to bind up when closed, corrected drawer issue. Water leaking from top of unit now. Chiller tank water line cracked, will need to order tank to replace. ; ordrng 1 W11168758 (RESERVOIR)"