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for Lakeville, MN
Martin - Lakeville, MN
Josh was prompt and quick. He told me exactly what needed to happen. and it did. The refrigerator works great. He was respectul of our appt. needs for the return trip and was done wihtin 10 minutes. Thanks Josh, and Twin City Appliance.
Lea - Lakeville, MN
We experienced the highest customer service from Josh. He exceeded our expectations! He was beyond helpful and courteous. We were greatly impressed! Thank you Josh!
Michelle - Lakeville, MN
Erica - Lakeville, MN
Wonderful, professional and quick..
Eugene - Lakeville, MN
Kim - Lakeville, MN
On time, very helpful and resolved my issue quickly and professionally. Thank you!
Personable, badged uniform
Jeremy - Lakeville, MN
identified issue. Evaporater replacement needed. May have suggested a Freon top off with no guarantee of long term fix. May have bought a couple of years of fridge service. Price for evaporater service was 1/2 the price of new.
Joyce - Lakeville, MN
Great service. Learned a lot about our oven!
Duane - Lakeville, MN
We have a Jenn-Air oven that didn't seem to be maintaining its temp. After learning why, we know how to better use it.
Robert - Lakeville, MN
Josh came on time and was thorough in his analysis.
Steven - Lakeville, MN
Dennis was amazing! He found the hard to find problem sound we were having and ordered the part- came back and installed the part !!! My refrigerator no longer has a sound ! Thank you to Dennis and this great team to not dropping the ball and telling us we will just need to live with it !! Thank you !
Jeanne - Lakeville, MN
He was efficient, and informative in how to avoid the problem.
Paula - Lakeville, MN
Steven - Lakeville, MN
Josh went above and beyond to help with our refrigerator- including taking for a long period of time with the company. He tried what they suggested and gave us options! He is amazing and understands top customer service. Thank you Josh
Andrew - Lakeville, MN
Joshua (Josh) was amazing. Timely and courteous. Will absolutely do business again.
Was REALLY good and ON TIME
James - Lakeville, MN
Michaela - Lakeville, MN
Great guy, communication, professionalism!
Rocko - Lakeville, MN
Jake - Lakeville, MN
Chad - Lakeville, MN
Robin - Lakeville, MN
Service was great
Chris - Lakeville, MN
A - Lakeville, MN
Nate knows his stuff! Super happy customer. As the day of appointment approached, communication from the company on arrival time was also excellent.
Lori - Lakeville, MN
Dennis was thorough and genuine. He made our experience with you great.
Sara - Lakeville, MN
RANGE WHIRLPOOL WFE525S0JS0 Glass isnt needed glass isnt scratched it is left over glue from mfg and packing.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Door was getting left open advised customer to make sure they pull door open from center rather than left or right and keep things from blocking racks.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Installed ICEMAKER and tested.
DRYER WHIRLPOOL WGD8620HC1 Found burn marks on heat vent inside dryer. Advised customer to dry fleece on low heat. Also venting tested bad for all dryers. Venting blocked clogged out pinched causing air flow issue. Customer to call builder also gave customer card for vent wizard.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed ICEMAKER. Clear codes and tested.
WASHER WHIRLPOOL WTW4955HW1 "Unit already looked at, customer called to cancel."
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed parts and tested
WASHER WHIRLPOOL WTW4855HW1 Found faulty drain pump need to order W10919003 at Fargo customer scheduled for Monday. ; ordrng 1 W10919003 (DRAIN PUMP )
DRYER WHIRLPOOL MED7230HW0 Installed sensor bars ordered. Tested sensor bars. Bars tested ok
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Found water line for dispenser just hanging there wasnt clipped into holder clipped in and tested
REFRIGERATOR MAYTAG MFI2670XEM7 "Unit isnt making ice cycled ICEMAKER and just keeps cycling doesnt stop. Need to order W10882923 eta tba office to call and schedule call collected 251.49 customer paid in full. ; ordrng 1 W10882923 (ICEMAKER ), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed led
REFRIGERATOR WHIRLPOOL WZF56R16DW04 Best Buy to finish order needs door
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Installed ICEMAKER and tested.
WASHER MAYTAG MVWB865GW0 Installed and tested
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Found water line for dispenser just hanging there wasn’t clipped into holder clipped in and tested
DRYER WHIRLPOOL WED4950HW0 "Found terminal block screws were not tightened at install. Causing the thermal block and wires to melt. Ordered a new cord, terminal kit and block. Collect part, ship, tax and labor at install ; ordrng 1 279318 (terminal KIT) and 1 PL400L (CORD) and 1 WP3397659 (block-term), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR MAYTAG MRT311FFFM00 Installed control unit powered up and is running and cooling
REFRIGERATOR MAYTAG MFI2670XEM7 "Unit isn’t making ice cycled ICEMAKER and just keeps cycling doesn’t stop. Need to order W10882923 eta tba office to call and schedule call collected 251.49 customer paid in full. ; ordrng 1 W10882923 (ICEMAKER ), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR KITCHEN AID KFIS29PBMS02 Frosting in freezer on product found door seal not sealing all the way formed some if does. Work would need new freezer door since unit is foamed in gasket customer does not want to replace door will just use as is.
RANGE WHIRLPOOL WFE525S0HV1 Found nut to terminal block loose and L2 for oven burnt off. Repaired wires. The block was not salvageable. Ordered a new terminal block. Nuts are useable; ordrng 1 WPW10245259 (block-term)
DISHWASHER WHIRLPOOL WDT750SAHZO Installed panel and tested
WASHER MAYTAG MVWX700XL2 "Found faulty pump need to order WPW10276397 at Waterloo customer scheduled for Tuesday customer going out of town. Collected 330.60 customer paid in full ; ordrng 1 WPW10276397 (DRAIN PUMP ), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Sr#7728102645 suspected a leak. Called techline to confirm since unit is r600 techline recommended replacing comp and evap. We are not ready to do r600 ss repairs. Unit needs to be exchanged.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 ICEMAKER jammed stuck in dump. Need to order W11099789 at vadnais customer scheduled for Friday ; ordrng 1 W11099789 (ICEMAKER )
WASHER MAYTAG MVWB855DC1 Removed agitator to remove mattress cover caught under the agitator. Reassembled. Calibrated and ran an auto test. All tested ok
DISHWASHER WHIRLPOOL KDTM354DSS4 Found faulty washmotor and dispenser quoted customer to buy new collected 97.95
WALLOVEN JENN-AIR JJW3830DS02 Found f6e6 error in unit for upper oven losing communication need to order W10821712 control at vadnais customer scheduled for Friday. ; ordrng 1 W10821712 (CONTROL )
MICROWAVE WHIRLPOOL WMH78019HZ01 W11230994 fan motor at vadnais W10533503 fan wheel at vadnais found faulty cooling fan causing loud noise. Customer scheduled for Monday ; ordrng 1 W10533503 (FAN WHEEL ) and 1 W11230994 (FAN MOTOR)
DISHWASHER KITCHENAID KDTM354DSS4 Found faulty sump unit is filling not recirculating. Need to order W10805015 sump at Sioux Falls customer scheduled for Monday ; ordrng 1 W10805015 (SUMP)