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for Lake Elmo, MN
Efficient and Friendly
Bonnie and Vince - Lake Elmo, MN
In this time of COVID we were a bit concerned about having service inside our home, but what can you do; we needed a functional oven. Jared was careful, respectful, and we hope solved our problem (so far, so good). We would definitely request him for any future problems. Note: the cost was not too bad because both labor and parts were covered by the guarantee from a prior service call (not Jared).
Loud, irritating noise coming from the refrigerator when it is running.
Doug - Lake Elmo, MN
Aaron did not find what is wrong with our brand new refrigerator and why it is making so much noise. It is an unbearably loud and irritating noise, and nobody yet has stepped up to help us either fix it or get a replacement refrigerator. Can you please help us with this?
Good communication and quick service
Jay - Lake Elmo, MN
Our oven had problems on a Wednesday and we had our first service visit on Friday. It was determined we needed a new control panel and they had one in Fargo. They shipped the panel overnight and it arrived at our home on Saturday, and the repair was done on Monday. Fast service and good communication throughout the process. I was impressed and would recommend.
quick knowledgable service
Gregg - Lake Elmo, MN
Coleen - Lake Elmo, MN
Great dependable service. Experience that brings comfort and confidence as an end result.
Paula - Lake Elmo, MN
Dick/peggy - Lake Elmo, MN
I would like to say that first of all as a company you are very efficient and your communication is very good. It is nice to be able to see and track our service and time frame.. The service tech is very informative and helpful. It was appreciated. Our service call and replacement was covered so not sure on cost. Thanks much
Creative - Lake Elmo, MN
Bill/kathy - Lake Elmo, MN
Dave did an excellent job!
Mary - Lake Elmo, MN
Jared was professional and yet friendly He did his job quickly, and keep me informed as to the status of the problem of my refrig
Cindy - Lake Elmo, MN
Tina - Lake Elmo, MN
Creative - Lake Elmo, MN
Mang - Lake Elmo, MN
Great service. Tech was very courteous and knowledgeable. Walked me thru entire process and pointed out everything that needed attention.
Prompt, courteous service.
Linda - Lake Elmo, MN
Dwayne - Lake Elmo, MN
Really love the state of the art tracking for the tech.
Debbie - Lake Elmo, MN
Jared is always professional & diligent in his work
Great service. Very knowledgeable and courteous.
Mike - Lake Elmo, MN
Lisa - Lake Elmo, MN
Professional, efficient, friendly
Monty - Lake Elmo, MN
Jared Faber was professional, efficient and polite. He took care to leave our kitchen as he found it; clean and neat. He appeared to really enjoy his work and was very upbeat. Jared quickly resolved our issue with our dishwasher. Definitely an asset to your company. Really like how you keep the customer informed as to arrival time and your tracking ability.
Deborah - Lake Elmo, MN
Jackie - Lake Elmo, MN
I was very happy with the service provided.
Elliot - Lake Elmo, MN
Dave was a great guy and fixed our problem. Excellent experience!
Debbie - Lake Elmo, MN
Jeff - Lake Elmo, MN
On time, fast work great communication
DISHWASHER KITCHENAID KDTM354EBS3 "Removed the plastic And inspected the door before installing. This one how no blemishes. Transferred the control panel, electronic control board, door latch, insulation and the handle. Tests good and runs with no leaks."
WASHER MAYTAG MHW5500FC "Washer ,,checked washer operation ,,,grinding noise on wash and spin ..found loose motor ,,,motor bolt is broken off in shaft of basket ,,,needs complete outer tub assl and bolt ,tub under warranty labor ,only ,2 men 2 hours ,,; ordrng 1 2MENCALL and 1 W10901175 (OUTER TUB ) and 1 W11253212 (SCREW ), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR KITCHENAID KRSC703HPS00 "Found evap blocked with ice and frost. Called tech line. Checked thermistors, valve, gaskets and seals. All ok. Per tech line replace cover. Ordering thermistor to test in ice water and compare to one in unit. Should be 7.8-8k in ice water. Will defrost on return trip. ; ordrng 1 W10316760 (THERMISTOR ) and 1 W11098695 (COVER)"
RANGE WHIRLPOOL WFE515S0ES2 S pic and of the damaged door liner.Replaced hinge and door liner. Test good.
WASHER MAYTAG MVWX655DW0 "Washer ..checked washer operation ,.washer not draining water ,,water pump hums ,,,took water pump down and removed nail stuck in water pump .remove$ basket and removed 2 nails from outer tub ,,put back together and ran cycle all draining and running good now"
WASHER WHIRLPOOL WFW92HEFP0 "Washer ..checked washer operation..checked washer for leaking water checked door gasket boot ,,and tub ,,all looked good .cleaned door glass for tight seal ,cleaned and wiped down dispenser assl .possible leaking spraying when filling ,ran 2 test cycles and all working good no more leaks"
REFRIGERATOR KITCHEN AID KRFC704FSS01 Found ice maker working. Found hard water buildup in fill tube. Cleared tube. Flushed tube. Advised cust. Will rts valve. Spoke to office will issue credit for part not needed.
REFRIGERATOR KITCHEN AID KRFC704FSS01 "Temperatures on arrival were 2 degrees in the freezer and 42 in the fresh food section.The icemaker retested good in diagnostics test 120 and the fill tube heater had vo,Tate supplies to it in test 66. Technician could put an 8” cable tie up the fill tube with no obstruction. In test 97 the icemaker hardly filled with water. Needs icemaker dual water valveW11194380 from DVH. Estimate to repair is $401.34 and paid on card approval number 3228597872.Return Tuesday 6-23-20 from 1-5.; ordrng 1 SHIPPING and 1 W11194380 (valve)"
MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced tube ore charged electronic control board. Both the fan and undercounted light work at varying speeds
DISHWASHER AMANA ADB1400AGS1 Replaced valve ran diagnostic cycle all test good no leaks.
STACKPAIR WHIRLPOOL LTE6234DQ4 "Washer .,. Checked washer operation ,washer motor not running in spin. Checked lid switch checked ok ,found loose wire harness connection on lid assl ,repaired and tightened loose connection on lid connection ,dryer knob is loose needs new knob ,send part no return visit ; ordrng 1 WP3957750 (KNOB), used 1 Ship (Shipping/Handling) from stock"
DRYER WHIRLPOOL WED5620HW1 "Dryer , checked dryer operation checked and control panel is wet moisture on panel ,shorting out and shutting off ,,dried off control and dryer running now ,found vent pipe is plugged and pinched off ,causing no air flow and moisture to build up .instruct customer plastic vent pipe is bad and can’t be used on this dryer needs to be replaced ,removed vent pipe and dryer now running good"
REFRIGERATOR WHIRLPOOL WRF535SWHZ Found EVAP fan noisy. Pulled EVAP cover. Found styrofoam in fan from assembly. Removed foam. Reassembled unit.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found water valve leaking, needs valve. Found water damage to floor. Took sdpics. Ordering valve. ; ordrng 1 W11043013 (VALVE)"
RANGE KITCHENAID KSGG700EBS1 Will have to reschedule have lockbox code and is correct but does not work for the front door only the door in garage. Will need garage door code as well. Does not appear garage door code is the same as lockbox code.; saved tckt
DISHWASHER AMANA ADB1400AGS1 Leaking at dishwasher fill valve housing. Would need new valve.; ordrng 1 W11175771 (valve-inlt)
WASHER MAYTAG MVWC565FW1 "Washer ...checked washer operation ,,washer not starting ,,power to control ,,no lights on in control board ,,.control board is bad ,,,replaced and installed new control board .part from Dey appl ; pckd up 1 W11162438 (CONTROL BOARD )"
OVEN WHIRLPOOL WOS92EC0AB04 Found unit dead. Pulled from wall. Checked panel tod open. Checked panels all straight. Replaced tod and tested. Unit runs to 350 deg normally. Tested cooling fan working in high and low speed. Found tod pulled partially out of case. Fou d main c board screw stripped and board sitting crooked. Replaced screw and alighted board and tod correctly. Reinstalled unit Collected for svc call. ; used 1 WPW10545255 (PANEL TOD ) from stock
DISHWASHER WHIRLPOOL KDTE334GPS0 Replaced the upper dish rack that was bowed on the left side. The top rack now opens and closes without contacting the gasket.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Replaced the seeping dual water valve. Tech believes the icemaker was overfilling as the cubes were too small and interfering with the harvest cycle. The water pressure out of the door is much better and the icemaker cubes should be full size now. Leveled the unit to the customers satisfaction.Waiting on the doors to finish the call.; O-emld tckt
GAS DRYER WHIRLPOOL WGD9750WR0 "Dryer ..checked dryer operation ..dryer belt is broken ...replaced broken belt and dryer repair kit ,,belt ..idler pulley and 4 drum rollers .all tested good and running good now.; pckd up 1 4392067 (REPAIR KIT)"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Ms pic. Freezer and top fresh food lights are not working.Replaced the freezer led light and all the other ones test good.; used 1 W11205083 (LED LIGHT MODULE) from stock
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Ms picRep,aced the dented door with a customer inspected and approved new door."
OVEN WHIRLPOOL WFG505M0BS3 Bottom pan not clipped in fully. Checked unit temp set at 350. Temp looks good at this time.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Ms pic.Water valve to be a will call pick up at DVH for 4-14-20. Doors to be ordered and wait until,they are in to finish the call.The dispenser door is scratched above the door handle and The icemaker is overflowing water when it fills and the dispenser only has a trickle coming out. Will need a new dispenser door W11301204 and a New dual water valve WPW10341329.The freezer door is also scratched and the silver part of the KA name badge is off. Also needs a freezer doorW10757551.; ordrng 1 MAKETHEWATERVALVE (A WILL CALL PART) and 1 W10757551 (dor-fip ss) and 1 W11301204 (dor-fip) and 1 WPW10341329 (water valve assy)"
OVEN WHIRLPOOL WOS51EC0HS01 "Ms pic and of the entire door assembly with both hinges that is missing. Not found on any floor, in any closet or in the garage. Contact Rob said this is not his site so he was going to text me the job sure managers number. No response in the next 20 minutes. Took pics if the oven. The office will follow up with All, Inc.; O-emld tckt"
MICRO/OVEN WHIRLPOOL WOC97EC0HZ00 Replaced w11428588 will return core all functions test good.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Unable to find model sticker on unit took pic of purchase info and model and serial tag, Ran diagnostics test all functions normal. Not hearing fan blades rubbing or any sounds like that. Customer was pointing out slight noise when compressor has been on for a while. Unit cooling test good. Did take video of the sound for any questions. Could not find anything wrong with operation of refrigerator."
RANGE WHIRLPOOL WEG745H0FS0 Installed drawer front.
DISHWASHER WHIRLPOOL KDTM354EBS2 Pulled sump ASSM checked for signs of leak. Reassembled unit and tested. Found water leaking from float. Tightened float. Tested machine. Unit not leaking.