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for Inver Grove Heights, MN
Joseph - Inver Grove Heights, MN
He was on time and did everything correctly
Friendly and Knowledgeable
Lynette - Inver Grove Heights, MN
The service repair man sent to repair my fridge was very friendly and knowledgeable. He was very good about communicating when he was almost at my house. He was able to determine the issue right away and repaired it easily and well. He also answered all of my questions. I would definitely rely on Twin Cities Appliance for any future repairs.
Margaret - Inver Grove Heights, MN
Next day service, fast, courteous, and experienced!
Great service-friendly guy!
Terry - Inver Grove Heights, MN
Great service-friendly guy!
Patrick - Inver Grove Heights, MN
Jason - Inver Grove Heights, MN
Very helpful and professional.
Jesse - Inver Grove Heights, MN
Dave is a very friendly tech, unfortunately after replacing a part in my fridge I continue to have the same problem with food freezing. They have to come out for a third time to look at it and probably a fourth time to replace another part.
Rakesh - Inver Grove Heights, MN
We happy with the technician attitude and passion towards solving the problem. But immensely disappointed to see a big scratch on the glasss attached to the new hob, post service. I hope you can arrange someone to look at the problem for fixing it
good service attitude
Yuhua - Inver Grove Heights, MN
Annie - Inver Grove Heights, MN
REFRIGERATOR KITCHENAID KRFF507ESS01 Ms pic and if issue sent to MR.the fresh food evaporator is frosting over. Customer recently used a hAir dryer to get the deli drawer closed. Steamed away the frost on the evaporator and repositioned the fresh food thermistor. Advised it will take about 24 hlursto get cold ld again.Labor covered under S16360.Collected $97.95 on card approval number 1525928776
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Replaced the noisy icemaker. Tests good, filling with water correctly and with a quiet icemaker motor."
WASHER WHIRLPOOL WTW5000DW1 "Found gearcase failure. Unit needs gearcase, cam kit and basket hub. Office to schedule install with customer if approved; ordrng 1 W10528947 (hub) and 1 W10721967 (cam KIT) and 1 W11035751 (GEARCASE)"
WASHER WHIRLPOOL WTW5000DW2 Found lid latch continuously clicking. Ordered a new lid latch; ordrng 1 W11307244 (LID LATCH)
REFRIGERATOR WHIRLPOOL WRV976FDEM01 "Ms pic.Per customer the freezer is not coLd enough. Temperatures on arrival were 41 degrees in the fresh food section and 21 degrees in the freezer.In diagnostics the thermistors test good. In defrost test 38 I could hear frost starting to sizzle and the build up hanging co,or as it does when heating up. Steamed away the excess frost to pull off the styrofoam cover.Per service pointer W11092686d I checked the thermistor to see if it needed to be optimized. I had to move it to a new location and cable tie it in place. S16390.left unit in a cool mode. Advised useto er to qllow24-30 hours for it to cool down to nOrmal al temperatures."
WASHER WHIRLPOOL WTW5000DW1 "Installed gearcase, hub and cam kit ordered. Ran calbration and an auto test. All tested ok"
WASHER WHIRLPOOL MHW3505FW1 "F3E1 error per tech sheet blew threw pressure started a small load filled and shutoff correctly calls to replace pressure sensor, if problem persist replace ACU. W11044559 hose, WPW10448876 pressure sensor, W11201284 ACU. Concession for parts and labor. MJKB100APL1"
WASHER WHIRLPOOL WTW5000DW2 Installed lid latch ordered. Ran calibration and an auto test. All tested ok
REFRIGERATOR WHIRLPOOL ET1CHMXKB03 Found defrost drain frozen cleared steams all drains fine now customer paid with cc
DRYER WHIRLPOOL WED9151YW0 No error codes found. Ran several start and stop tests. Advised the customer to hold start button until unit starts. All tested ok
RANGE KITCHENAID KSGB900ESS2 All burners ignite explained normal operation for all burners to spark when turning on one burner.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new parts ordered, all operations check ok, will return to install deli door once it arrives at home. Advised to monitor for a few days, allow 24 hours to return to set temps, 48 hours for ice."
OVEN WHIRLPOOL WFE745H0FS0 Installed main control ordered. Ran bake 350. All tested ok
DISHWASHER AMANA ADB1400AGW1 Dispenser not dispensing rinse aid. Ordered a new dispenser; ordrng 1 WPW10428217 (DISPENSER)
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Gap at top of fresh food door allowing air to escape, moved top fresh food shim to bottom hinge. Door now seals properly. Also advised customer to keep vents clear."
MICROWAVE MAYTAG MMV1153AAB "Called with an eta of 11:00 at 10:35. No answer at the door after my,tip,e knocks and door bell ringing. Called customer and left a message that I would be there until 11:15. If no response, they would need to call the office to reschedule.Model / serial still no confirmation; saved tckt"
REFRIGERATOR AMANA ABB1921BRM00 Customer states refrigerator regained normal temps Sat. Tested damper motor struggled to open like gears stripped ordering new damper; ordrng 1 WPW10594330 (control)
OVEN WHIRLPOOL WFE745H0FS0 Found bake element failure. Ordered a new element ; ordrng 1 W10779716 (BAKE ELEMENT )
DISHWASHER WHIRLPOOL WDT920SADM3 "Plugged at air gap, cleared error codes 7-1,9-2 needs a sump assembly WPW10671942 241.88 labor 106.65 SCV 97.95 plus shipping.; ordrng 1 WPW10671942 (sump and motor assy)"
DISHWASHER AMANA ADB1400AGW1 Installed dispenser
OVEN WHIRLPOOL WFE745H0FS0 Installed element ordered. Ran bake 350. No heat. Stove top burners work. Found bake relay failure. Ordered main control ; ordrng 1 W11308431 (CONTROL )
REFRIGERATOR AMANA ABB1921BRM00 Replaced the damper control. Tests good and opens promptly and completely.
WASHER WHIRLPOOL GHW9460PW0 Ran a test cycle. No leaking occurred. Found bearing slop. Customer declined any repair
MICROWAVE KITCHENAID KHMS2040BBL1 Found intermittent door switch failure. Installed a new interlock kit. Ran a test cycle with a cup of water. All tested ok; used 1 W11244490 (INTERLOCK KIT) from stock
REFRIGERATOR KITCHENAID KRMF706ESS01 "Unit not cooling found back cover had been smashed which broke condenser fan blade and housing so locked up fan and caused comp and inverter to overheat no output voltage from inverter would need listed parts W10815669 deli drawer 551. 78W10832994 comp 0.00 warranty WPW10406719 shroud 27.36 W11127829 fan 104.24WP2188935 blade 33.99WPW10577369 cover 38.98245.00 labor, 24.00 shipping + tax + parts 1080.95 total to start May also need WPW10769076 ui deli 341.51 if does not come with new door assembly in breakdown looks to but not 100% sure so total for 1080.95 does not include the cost for deli ui"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Ms pic.Unit is in the garage. The temperatures of each section were 34 degrees in the fresh food section and 35 in the freezer..The ambient air temperature penetrated the cabinet and cooled the thermostat at so the compressor did not need to come on. Advised when it gets warmer it will operate normally.
OVEN WHIRLPOOL WOD93EC0AS04 Installed new glass customer paid for labor and trip on cc
DISHWASHER WHIRLPOOL WDT920SADM3 Installed new sump tested fine no leaks
DRYER WHIRLPOOL LGC8858EQ Found flame sensor failure. Installed a new flame sensor. Ran a test cycle. All tested ok ; used 1 338906 (RADIANT SENSOR) from stock
RANGE WHIRLPOOL WFG525S0HS0 "Ms pic.Both the bake an broil ignitors ignite promptly. Performed a temperature cycle test and ohms readings of the sensor. Confirmed the readings were the same at the sensor board connection as at the sensor connection. The sensor readings matched technicians thermometer readings.Temperatures were376+338+354+331+354+331=2,084.. 2,084/6=347 degree average temperature. Showed the customer how to calibrate it up a few degrees and advised to set it 30 degrees higher for short bake recipes like cookies. Once it reaches the Set temperature, then put the cookies in And push cancel. Then set the bake temperature for the desired actual temperature and the food will bake the correct time at the correct temperature."