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for Inver Grove Heights, MN
Dody - Inver Grove Heights, MN
Dave was very knowledgeable and I was very happy he came out and helped us.
Very good service
Barb - Inver Grove Heights, MN
Carol - Inver Grove Heights, MN
Great service and awesome price.
Joseph - Inver Grove Heights, MN
Carol - Inver Grove Heights, MN
Anne - Inver Grove Heights, MN
Great Service - problem solved!
Wayne - Inver Grove Heights, MN
Jo - Inver Grove Heights, MN
Jim did a GREAT job. I just question Maytag. I see why they advertise the "Maytag Man" If you own Maytag you will definately need him. I'm thankful the warranty was purchased!!
Friendly and honest
Mighty - Inver Grove Heights, MN
Even though the until still acting up, technician was super friendly and honest. They are coming out again to give it another shot.
Joseph - Inver Grove Heights, MN
He was on time and did everything correctly
Friendly and Knowledgeable
Lynette - Inver Grove Heights, MN
The service repair man sent to repair my fridge was very friendly and knowledgeable. He was very good about communicating when he was almost at my house. He was able to determine the issue right away and repaired it easily and well. He also answered all of my questions. I would definitely rely on Twin Cities Appliance for any future repairs.
Margaret - Inver Grove Heights, MN
Next day service, fast, courteous, and experienced!
Great service-friendly guy!
Terry - Inver Grove Heights, MN
Great service-friendly guy!
Patrick - Inver Grove Heights, MN
Jason - Inver Grove Heights, MN
Very helpful and professional.
Jesse - Inver Grove Heights, MN
Dave is a very friendly tech, unfortunately after replacing a part in my fridge I continue to have the same problem with food freezing. They have to come out for a third time to look at it and probably a fourth time to replace another part.
Rakesh - Inver Grove Heights, MN
We happy with the technician attitude and passion towards solving the problem. But immensely disappointed to see a big scratch on the glasss attached to the new hob, post service. I hope you can arrange someone to look at the problem for fixing it
good service attitude
Yuhua - Inver Grove Heights, MN
Annie - Inver Grove Heights, MN
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Checked operations through diagnostics, all operations check ok at this time, both ice makers functioning, checked temps from air and water bottle. Unit set to 33 degrees, water bottle was at 34 degrees. Advised customer to monitor, use a cup of water with thermometer in it instead of air temp thermometer."
WASHER MAYTAG MHW5630HW1 "Washer ,,,,checked washer operation .checked washer spin cycle ..ran test cycle no error codes in control ,ran and tested thru all test all working good washer goes full spin took top off washer checked pressure switch and hose ,hose is on and secure ,all good ..when tech arrived found control panel set on regular cycle and spin cycle was set on off ,,reset so spin cycle is on that cycle .all working good now"
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced the bad freezer LED. Tests good.
REFRIGERATOR KITCHEN AID KRFF305EBS00 "Ms pic.Raised the freezer door about 1/16 “ and steam treated the gasket. Gaskets seal,tightly."
DRYER AMANA NGD4600YQ2 Replaced thermal fuse. open now heating at arrival vent not hooked up missing customer will reattach was cleaning it.; used 1 WP3392519 (THERMAL FUSE) from stock
REFRIGERATOR KITCHENAID KRFF507ESS01 "Water is again not draining down the fresh food. drain tube, flowing under the pantry bin and freezing. Steam thawed the blockage away so it is draining now.Ordering the evaporator fan motor with thermistors wit harness W11033168 and fan support WPW10389152. Both show at dvh.Office to order parts and call t9 reschedule.; ordrng 1 W11033168 (EVAPORATOR FAN WIRE HARNESS) and 1 WPW10389152 (FAN SUPPORT)"
WASHER MAYTAG MVWB865GW0 "Error codes,f0e3, f3e2, f8e1. Over load error, temp error, and long fill error. Power to fill valves unit not filling replaced valve all test good.; used 1 W11165546 (VALVE) from stock"
DISHWASHER WHIRLPOOL WDF330PAHS2 F4E3 error and inlet water temp error. Customer also complains soap not dropping and water left in machine. Replaced sump motor and ran full diagnostics. Dispenser opening and draining fine. All other functions test good no leaks.
DRYER AMANA NGD4600YQ2 "Customer getting large amounts of moisture on floor, customer has not yet replaced vent. Informed them that moisture from load should be venting out of home but with no vent the only other place for it to go will be your floor. Customer will replace ventwork."
FREEZER WHIRLPOOL GAFZ30FDGB01 "Installed new control, fan and harness, all operations check ok at this time. Customer to monitor. Customer service number 1-866-698-2538."
REFRIGERATOR WHIRLPOOL WRF560SEHB00 Ms pic.Replaced the crooked nameplate. Looks good
REFRIGERATOR KITCHENAID KUDR204EPA00 "Installed new switch and user interface, customer to monitor."
WASHER MAYTAG MVWC415EW1 Found lid latch failure. Installed a new lid latch. Ran an auto test. All tested ok; used 1 W11307244 (LID LATCH) from stock
REFRIGERATOR KITCHENAID KUDR204EPA00 "M and S picsUnit was turned off until 1 hour before tech arrived. Was in the mid 60’s in each drawer on Arrival.Customer is to,leave,the temperature data connector in the lower drawer Wednesday, Thursday nights and Friday nights, then the upper drawer Saturday and Sunday nights. Os they may sleep at night, Tech advised pushing the Max Cool button overnight.Customer is home Monday. Stop by and picket up on 9-16. Customer was to,d he can put it in a container outside with a note what time he took it out if going anywhere on Monday ; schdld next appmnt for 9/16 MON !"
REFRIGERATOR KITCHENAID KUDR204EPA00 "Unit working ok at this time. Possible door closing issue, seals look ok, fans are running and unit is pulling down temps. Advised customer to monitor."
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced the left side crisper drawer and the left track rail.. tests good with the drawer staying in place with the same full load the old drawer fell out with.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Doors not shutting properly. Not sealing along mullion due to broken cams in mullion, allowing too much air into fresh food section, this is causing excessive moisture into unit and evaporator freezing up. Ordering mullion to replace. Quoted 106.65 labor to install. Part ships directly to customer. Return 9/4 to install. ; ordrng 1 W10806457 (rail-mulln)"
WASHER WHIRLPOOL WTW8200YW0 Installed tub ordered. Ran a manual high speed spin test and an auto test. All tested ok. No leaks
FREEZER WHIRLPOOL GAFZ30FDGB01 "Per customer, unit stopped cooling and was very wet inside, possible control or fan issue, ordering control, fan and evap harness. ; ordrng 1 W11181209 (HARNESS) and 1 W11251044 (CONTROL) and 1 WPW10359880 (motor-evap)"
M/W OTR WHIRLPOOL WMH31017HB2 M and S picsReplaced the angled left side mounting nut. Took a pic of this. Unit is ready to install.
DRYER WHIRLPOOL WED7300DW1 Unit filled with very wet towel load removed sounded good. Still took drum out inspected rollers idler pulley. Did find a nickel between drum seal and back of unit. All looks and sounds good.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed parts valve and icemaker not needed cleared ice from behind evap that dropped down from tube cycled icemaker all checks ok with fill no drips or leaks
WASHER AMANA NTW4516FW3 Checked unit no error codes customer had in wash on arrival for testing with one towel in it. Talked about the need for balanced loads. Had customer get 3 more towels and got them wet ran through drain and spin. Tested fine. Unit is level.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Installed new ice maker and water valve, tested operations, found no leaks or problems at this time, customer to monitor. Allow 24 hours for ice bin to fill."
WASHER WHIRLPOOL WTW7500GW0 "Ms pic.In diagnostics codes F0-E4, F3-E2 aNd F8-E1 displayed and all related tome snuffed client water filling Nd too much hot water. This indicates it was a co,d water valve that was not working correctly. Cleared the codes.Wiped up,water for:disconnecting the hoses, Replaced the inlet water valve cluster and ran a test cycle with towels in it for the customer’s benefit. He said it is filling better, agitating better and sounds better.No leaks."
WASHER WHIRLPOOL WTW4800XW2 Found gearcase failure. Customer declined estimate for repair $534.00
WASHER MAYTAG MVWB835DW4 "Found error code for shifter fault. Had a difficult time entering diagnostics. Ran an auto test. Noises of the gears not meshing. Removed rotor. Found gears jammed and not lining up. Ordered clutch, gearcase ; ordrng 1 W10754448 (clutcH) and 1 W10811956 (GEARCASE )"
WASHER MAYTAG MHW3505FW0 "Found error codes for 8-0 steam generator fault, 8-1, no water detected, 3-1 water level system error. Ran an auto test. No water coming for steam generation. Ordered a new valve; ordrng 1 WPW10435242 (FILL VALVE )"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Ms pic and of the receipt dated 2-21-19Ice cream was getting soft and the ice in the ice bin melted. It started cooling again, after being warmer for 3 days. Temperatures on arrival were 3 degrees in the middle drawer of the freezer and 36 degrees in the fresh food section.The ic bin is full and there is no evidence of excess frost build up. It pictures show frost. Hold up, a n the right side of the freezer drawer. Tech believes food in the pizza bin prevented the freezer drawer from closing completely. Steam treated the frost build up and the freezer drawer gasket.advised the customer on how to load the pizza bin and drawers so they do not restrict the freezer from closing completely."
WASHER WHIRLPOOL WTW7500GC2 Replaced lid checked unit operation test good no leaks