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for Inver Grove Heights, MN
Nancy - Inver Grove Heights, MN
Kristal - Inver Grove Heights, MN
Garry - Inver Grove Heights, MN
The technicians seem to know what they were doing but it took four visits to fix the problem.
The very best
Kelly - Inver Grove Heights, MN
Jeff - Inver Grove Heights, MN
Service was great and the tech was really helpful.
Karen - Inver Grove Heights, MN
Bert - Inver Grove Heights, MN
Upon service I was told that a new drain pump and additional appointment would be requested and listed in the service notes.It was obvious the cycling of the drain pump was excessively long and loud.The information he listed in the notes stated that the drain pump tested nice and quiet at start up and shut down.
Jim - Inver Grove Heights, MN
New fridge service
Anthony - Inver Grove Heights, MN
The tech was very knowledgeable and thorough. He figured the issue out with in 20 minutes.
Linda/richard - Inver Grove Heights, MN
The ice maker is working again!
Dennis - Inver Grove Heights, MN
Dody - Inver Grove Heights, MN
Dave was very knowledgeable and I was very happy he came out and helped us.
Very good service
Barb - Inver Grove Heights, MN
Carol - Inver Grove Heights, MN
Great service and awesome price.
Joseph - Inver Grove Heights, MN
Carol - Inver Grove Heights, MN
Anne - Inver Grove Heights, MN
Great Service - problem solved!
Wayne - Inver Grove Heights, MN
Jo - Inver Grove Heights, MN
Jim did a GREAT job. I just question Maytag. I see why they advertise the "Maytag Man" If you own Maytag you will definately need him. I'm thankful the warranty was purchased!!
Friendly and honest
Mighty - Inver Grove Heights, MN
Even though the until still acting up, technician was super friendly and honest. They are coming out again to give it another shot.
Joseph - Inver Grove Heights, MN
He was on time and did everything correctly
Friendly and Knowledgeable
Lynette - Inver Grove Heights, MN
The service repair man sent to repair my fridge was very friendly and knowledgeable. He was very good about communicating when he was almost at my house. He was able to determine the issue right away and repaired it easily and well. He also answered all of my questions. I would definitely rely on Twin Cities Appliance for any future repairs.
Margaret - Inver Grove Heights, MN
Next day service, fast, courteous, and experienced!
Great service-friendly guy!
Terry - Inver Grove Heights, MN
Great service-friendly guy!
Patrick - Inver Grove Heights, MN
DISHWASHER WHIRLPOOL WDF330PAHS2 "Ms pic.Can hear it drain, then fill with water but it doesnt appear to be washing. Tested unit in diagnostics and code 4-3 displayed. Found the motor sump assembly had voltage to,it but was not washing. Needs a motor sump w11025157.Office to order and follow up with the customer, who had X parting explained to them.; ordrng 1 W11025157 (MOTOR SUMP ASSEMBLY )"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 New damper control installed opening and closing properly
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 M and S pics.Neither the icemaker or dispenser are working. The builder installed a water valve that is off when in the on position and on when in the usual off position. Unlinked the excess water line and turned the valve to the off position and the water supply came on. Dispenser and icemaker tests good with no leaks.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Compressor failure, found condenser fan not running due to hitting on copper tubing, I bent tubing away from fan blade and condenser fan working ok. ; ordrng 1 W10779331 (compressor)"
REFRIGERATOR MAYTAG MFI2570FEZ06 "Ms pic.There is freezing in the fresh food section unless the customer sets the temperature toad over 40 degrees. Water is also seeping into the. Back of the ice bin and freezing the cubes together.Ordering the dual water valve, the damper assembly and having the office research the thermistor part in front of the top led assembly in the fresh food section.Office to order parts and reschedule.; ordrng 1 PARTRESEARCH (LED ON TOP UNDER THE LIGHT ASSEMBLY) and 1 W11043013 (valve) and 1 WPW10196393 (damper control assy)"
WASHER WHIRLPOOL CAE2743BQ0 Installed main control ordered. Calibrated and ran an auto test. All tested ok. Office to bill customer ; used 1 Ship (Shipping/Handling) from stock
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Ms pic.Set the same as it was on delivery last June. Temperatures on arrival were -2 in the freezer and 39 in the fresh food section. Tech has seen intermittent issues remedied by replacing the damper motor.Office to order and reschedule.; ordrng 1 WPW10594330 (control)
MICROWAVE WHIRLPOOL WMH53520CS5 "Took pictures of the installation. The venting had caulk put under it, then was screwed in place and had caulk put over the screws. It is solid pieces screwed together and taped over, angled from the wall. There is no venting flexibility to work with to take it down. Customer will need to get the venting clear and free from unit so,it can be taken down, then call us back.; O-emld tckt"
WASHER WHIRLPOOL CAE27438Q0 No error codes found. Ran a auto test. No water entering. Food water supply valves turned off. Turned on water supply. Unit ran through a complete test cycle successfully. All tested ok. Office to bill customer
DRYER MAYTAG DG482 Blower wheel stripped at shaft connection showed customer both new and old to compare. Replaced blower wheel truck stock item test good.; used 1 Y303836 (BLOWER WHEEL) from stock
OVEN WHIRLPOOL WOD93EC0AB02 Fuse inline with display out did not find any other physical damage to components. Would not be able to further test without replacing fuse. Customer has excel service plan. Customer choosing to have them move forward with replacing fuse.
WASHER WHIRLPOOL WFW6620HW0 "Checked for error codes none, ran diagnostic cycle all test good. Talked about load and go feature blue button needs to be illuminated. Checked suspension unit is level all testing good at this time. Ran load five towel fill and drain and spin. Unit balanced load and completed drain and spin."
DISHWASHER KITCHENAID KDPE234GPS0 Harness at ui not clipped in all the way clipped in working fine now..
DISHWASHER WHIRLPOOL WDT730PAHZ0 unit not filling with water. Found supply valve turned off. Turned on water supply. Ran a test cycle. All tested ok. There was a fair amount of suds in the unit. Ran a cycle with cooking oil. Suds dissipated
MICROWAVE WHIRLPOOL WOC54EC0HS00 "Replaced the console assembly and tested unit.She can use both the microwave and oven at the same time, which she was not able to do when the other console went bad. Both heat and turn off ads they should. The oven tested good to 350."
MICROWAVE WHIRLPOOL WMH1164XWS5 "Tested at arrival turntable motor will not turn off inspected interlock switches. Turntable interlock switches is permanently stuck down. Would need to replace interlock w11244494 18.81. Labor 106.65, trip diagnostic 97.95.; used 1 W11244494 (INTERLOCK KIT) from stock"
MICROWAVE WHIRLPOOL WOC54EC0HS00 Customer states they are unable to get the power off button for the oven to work at times. Also other times where oven is on and they try to hit power for microwave and the display never changes to recognize microwave feature. Just stays on oven heating display. Ordering W11297728 console.; ordrng 1 W11297728 (console)
DISHWASHER WHIRLPOOL WDF520PADM7 "Per tech sheet the heater element should be 8-30 ohms. The heater element tests good at 21.6 ohms resistance. Ran diagnostics test and observed the watt usage. With the heater element and the wash motor both on, the units combined wattage use reached 880 watts and was using 7.5 amps. Using the formula of Voltage= Watts / Amps. 880/7.5 = 117 volts Used during normal running. The dishwasher has 121 volts going to it, so this leaves 4 volts to absorb any extra power used at the motor start up.The dishwasher is on a 15 amp circuit. This technician did not have the breaker trip and can’t find anything in the dishwasher that would cause the breaker to trip regularly.Customer will try using the 1 hour wash with the heated dry option selected and monitor if that makes a difference."
DISHWASHER MAYTAG MDB4949SHZ0 Needs new sump motor no activation of pump 120 volts to motor. Maytag covering parts and labor.; ordrng 1 WPW10591570 (pump&motor)
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed new water valve and water line to icemaker, tested operations, all check ok at this time, customer to monitor."
DISHWASHER MAYTAG MDB4949SHZ0 Replaced pump and motor unit test good no leaks.
DISHWASHER WHIRLPOOL WDF520PADM7 "Dishwasher worked properly in diagnostics 4 times, no signs of short found.. advised to monitor. Also had electrician out her yesterday that did something to circuit, may have corrected issue.Washer may have gotten stuck in a rebalance mode. I ran through diagnostics with no issues, ran a complete rinse/spin cycle and Had no issues at this time. Customer to monitor again."
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Unit ran well and cooled a few days, then stopped cooling.Plugged unit in and checked the evaporator and compressor fittings for an indication on a leak. Using the blu leak detector kit I could see the dye at the connection where the evaporator connects in back.Need another dye drier and evaporator. Office to order and reschedule. 2 time slots.; ordrng 1 LOCRINGFITTINGS (TIM) and 1 W11407409 (EVAPORATOR ASSAM) and 1 WPW10143759 (dryer)"
DISHWASHER WHIRLPOOL WDT730PAHZ Drain hose not hooked up to unit. As a result any water entering unit is dumping right on to the floor. Pics taken this is an installation issue. Customer paid a contractor to install dishwasher. Contractor reused old drain hose without hooking it up to the dishwasher. Contractor also did not use side drain loop. Customer has new drain hoses recommended the install is completed with both of the drain hoses provided by manufacturer in accordance with installlation instructions. Trip charge 97.95. Customer will contact contractor.
WASHER MAYTAG MVWB835DW4 Checked error codes inletemp fault. Tested all operation good. Code erased checked operation. Had customer present unable to recreate noise. Customer states happening during fill ran load with towels was getting noise with customer it is water hammering suggested water hammer arrestor.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Leaking from water valve, pulled both outlet lines out and cleaned up tubing, reseated lines. Advised to monitor. No longer leaking at this time."
MICROWAVE WHIRLPOOL WMH78019HZ0 "Customer said there was a DOOR OPEN displayed before it stopped working. Found the filter board fuse was bad too. The first fuse cracked during installation. Replace the fuse and installed the interlock kit. Tests good and heated a cup of water from 68 degrees to 133 degrees in 1 minute.; used 1 W11244490 (INTERLOCK KIT), and 2 WPM0805101 (20 AMP FUSE) from stock"
REFRIGERATOR KITCHENAID KRFF507HPS00 "Ms Pic and of ice build up under he ice bin due to the icemaker overfilling.Aligned the drawers and angled the unit back so they do not,roll forward.ordering icemaker W11294907 and dual water valve wpw10341329.Return Thursday 3-19 from 2-5.; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"
REFRIGERATOR KITCHENAID KRSC700HPS00 "Upon arrival found fresh food evaporator frozen over again. Cleared Ice from evap, ran cooling and fan test, everything working ok in test mode, fresh food evap fan does not appear to be running in low speed mode. Ordering fan housing assembly and main control. Office to order parts to customer and call to reschedule.; ordrng 1 W11098695 (fan-scroll) and 1 W11172798 (HV BOARD)"
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced the icemaker and dual water valve. Dispenser tests good with no leaks and the icemaker filled to the correct depth without any overfilling.Power cycled unit.