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Local Reviews
for Hugo, MN

Twin Cities Appliance Rated 4.9 out of 5 stars based on 14 customer reviews

Map of Hugo, MN

Good experience




Review of Twin Cities Appliance


Map of Hugo, MN

Nancy




Review of Twin Cities Appliance

Good service, on time, fixed the problem right away. By the way, the fluid terms and conditions are almost completely unreadable. You might want to fix that.


Map of Hugo, MN

Excellent experience




Review of Twin Cities Appliance

Dave was on time and helped us by answering our questions and concerns. He also gave us useful information about our refrigerator and oven.


Map of Hugo, MN

Excellent service!




Review of Twin Cities Appliance


Map of Hugo, MN

Great service




Review of Twin Cities Appliance


Map of Hugo, MN

Excellent Service




Review of Twin Cities Appliance


Map of Hugo, MN

Great Work!




Review of Twin Cities Appliance

Came out and fixed the issue even during a snowstorm! Great work and fixed fast. Thank you!


Map of Hugo, MN

Great Service




Review of Twin Cities Appliance

Jared was on time, He seemed to be very know legible. He was very helpful in explaining what He did and what I should do to keep the range at the proper temperature. I hope this time is going to work.


Map of Hugo, MN

Professional Service




Review of Twin Cities Appliance

The service we received from Jared was very professional and we feel confident the issue was corrected accurately. The fact that we were contacted regularly regarding our appointment time was extremely helpful and appreciated.


Map of Hugo, MN

Great Customer Service




Review of Twin Cities Appliance


Great service




Review of Twin Cities Appliance


Great Customer Service




Review of Twin Cities Appliance

Jay was very knowledgeable, friendly and efficient.


Great service




Review of Twin Cities Appliance

Took his time to do good service repair and answered all my questions.


Kitchenaid Microwave Door/Panel Replaced under Warranty




Review of Twin Cities Appliance


Andrew S.

Andrew S.

WASHER MAYTAG MVWB835DW4 "F3e2, f0e4, f0e3, f8e1 found in diagnostics, found valve not opening fully, replaced valve, noticed took a long time to get hot water to unit, recommend customer run sink until hot first then start washer, this could be responsible for other errors found, ran calibration and diagnostics through ok , no leaks; used 1 W11165546 (VALVE) from stock"

Near Lynch Rd N, Hugo, MN 55038
Hung N.

Hung N.

DISHWASHER JENN-AIR JDB9800CWS2 "Inner face is dim after looking at it, order board just in case..no response on ui..; ordrng 1 W10866121 (cntrl-elec) and 1 W11179176 (panel-cntl)"

Near 129th St N, Hugo, MN 55038
Mike T.

Mike T.

WASHER MAYTAG MVWB765FW2 Washer ...replaced lid assl ...ran and tested operation all working good

Near Farnham Ave N, Hugo, MN 55038
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Unit making a loud rattling noise during operation. Pulled unit out and found condenser fan motor housing out of position. Reset into proper position, noise went away, all ops good"

Near Fable Hill Way N, Hugo, MN 55038
Jay S.

Jay S.

RANGE WHIRLPOOL KFEG500ESS3 "Right side panel dented, pulled unit out on pad and installed new side panel. Looks good, all ops good"

Near 157th St N, Hugo, MN 55038
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Check fridge over for temp issue and found freezer at 13 degrees and fresh food was 38 degrees. Put temp probe in freezer section and turn temp down to -4 degrees and watch temp drop to make sure sealed system is able to pull down. Customer stated this morning when checking temp it was at 5 degrees. Ran diagnostics and found freezer thermistor showing open . Pull freezer door and evaporator cover and found thermistor harness had one pin had pulled out of connector. Reinstall pin in to connector and silicone in place and now shows thermistor as good.

Near 149th St N, Hugo, MN 55038
Jared F.

Jared F.

OVEN WHIRLPOOL WRF555SDFZ Found oven door venting across front of door and warming front. Advised cust on door and unit operation. Calibrated oven temps found with in normal range. Advised cust unit working as designed.

Near 158th St N, Hugo, MN 55038
Jay S.

Jay S.

DISHWASHER AMANA ADB1400AGW1 "Dispenser door broke, not opening. Installed new dispenser and ran, no leaks. Ran diagnostic calibration cycle, dispenser door opening, no errors."

Near Forest Blvd N, Hugo, MN 55038
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Replace parts, run test cycle, ok"

Near 130th Lane North, Hugo, MN 55038
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Replace parts, run test cycle, ok"

Near 130th Lane North, Hugo, MN 55038
Jay S.

Jay S.

OVEN JENN-AIR JJW2430DS03 "Display will not advance out of setup info, can input language, time and date but then will go right back to the original screen again. Ordering user interface, left card with cust, office please call for reschedule; ordrng 1 W11236887 (CONTROL PANEL)"

Near 130th St N, Hugo, MN 55038
Jay S.

Jay S.

MICROWAVE KITCHENAID KMHP519ESS4 "Unit not mounted, sitting on counter. Removed old bolt and mounting nut and installed new mounting nut. Ensured both bolts and nuts will engage and not get stripped again. Unit is a convect unit, could not get it mounted up in cabinet by myself, also has an exhaust vent it needs to be attached to. Called builder and let him know it is ready to be installed"

Near Fable Rd N, Hugo, MN 55038
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "4-3,7-1 while taking apart sump connector to motor was stuck in motor and broke while taking out, part of connector still stuck in motor, need new harness; ordrng 1 W10834761 (HARNESS) and 1 W11085683 (SUMP)"

Near 130th Lane North, Hugo, MN 55038
Jay S.

Jay S.

RANGE WHIRLPOOL WFG525S0HS1 "Console has a dent in it. Took new console out and inspected, new console arrived damaged, has big dent on end. Reordering console; ordrng 1 W11026866 (CONSOLE)"

Near Fondant Trail N, Hugo, MN 55038
Mike T.

Mike T.

DRYER WHIRLPOOL MGDC465HW0 "Dryer ...ran cycle and tested operation ..dryer rumbling and slipping ,found bad drum support rollers ,replaced drum rollers ,ran and tested all working good .; used 2 WPW10314173 (DRUM ROLLER) from stock"

Near Victor Path, Hugo, MN 55038
Jay S.

Jay S.

MICROWAVE KITCHENAID KMHP519ESS4 "Unit not mounted, sitting on counter. Removed old bolt and mounting nut and installed new mounting nut. Ensured both bolts and nuts will engage and not get stripped again. Unit is a convect unit, could not get it mounted up in cabinet by myself, also has an exhaust vent it needs to be attached to. Called builder and let him know it is ready to be installed"

Near Fable Rd N, Hugo, MN 55038
Jay S.

Jay S.

OVEN JENN-AIR JJW2430DS03 "Display will not advance out of setup info, can input language, time and date but then will go right back to the original screen again. Ordering user interface, left card with cust, office please call for reschedule; ordrng 1 W11236887 (CONTROL PANEL)"

Near 130th St N, Hugo, MN 55038
Duane W.

Duane W.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "4-3,7-1 while taking apart sump connector to motor was stuck in motor and broke while taking out, part of connector still stuck in motor, need new harness; ordrng 1 W10834761 (HARNESS) and 1 W11085683 (SUMP)"

Near 130th Lane North, Hugo, MN 55038
Jay S.

Jay S.

RANGE WHIRLPOOL WFG525S0HS1 "Console has a dent in it. Took new console out and inspected, new console arrived damaged, has big dent on end. Reordering console; ordrng 1 W11026866 (CONSOLE)"

Near Fondant Trail N, Hugo, MN 55038
Mike T.

Mike T.

DRYER WHIRLPOOL MGDC465HW0 "Dryer ...ran cycle and tested operation ..dryer rumbling and slipping ,found bad drum support rollers ,replaced drum rollers ,ran and tested all working good .; used 2 WPW10314173 (DRUM ROLLER) from stock"

Near Victor Path, Hugo, MN 55038
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Cust said she had heard a clicking sound at the same time that the freezer had warmed slightly. Removed freezer door, bins and evap cover and checked evap, good frost pattern. Pulled unit out on pads and found comp and cond fan not running, short cycling. Cycled power to unit to reboot boards and cooling came on normally. Pushed unit back in and lowered leveling legs so doors closing properly."

Near 149th St N, Hugo, MN 55038
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Installed new gasket on left hand ref door. Heated out wrinkles, door closing and sealing properly"

Near 159th St N, Hugo, MN 55038
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found tstst set to min. and fzing in ff. Pulled EVAP cover. Found heavy frost in center of EVAP. Checked cabinet. Found gaps between liner and cabinet. Pulled tstst housing. Checked thermobulb in place. Trimmed foam.replaced tstst with part sent for job. Sealed cabinet and liner. Advised cust.

Near Homestead Ave N, Hugo, MN 55038
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Door gasket on left hand ref door torn. Cust close date 06/25/2018 so within the first year warranty. Ordering left hand ref door gasket; ordrng 1 W10830162 (GASKET)

Near 159th St N, Hugo, MN 55038
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Check fridge over for issue with ice dropping out of dispenser and found dispenser working properly. Instruct customer that ice is most likely getting caught in between ice chute and door flap and melting and dropping out on to floor.

Near Empress Ave N, Hugo, MN 55038
Mike T.

Mike T.

DRYER WHIRLPOOL MGDC465HW0 "Dryer ,,,checked dryer operation ,dryer is noisey .when drum is turning ,,rubbles and drum slips ,,,found bad dryer drum belt ,,replaced drum belt and idler pulley ,,,ran and tested and all working good now ,running fine and drum turning good ,; used 1 WP691366 (PULLEY), and 1 WPW10198086 (BELT) from stock"

Near Victor Path, Hugo, MN 55038
Mike T.

Mike T.

DRYER MAYTAG MEDB765FW0 "Dryer ...checked dryer operation..dryer door not closing good ,,not closing tight ,,replaced door catch ...latch ,,and tightened and adjusted door hinges ,,all working good now ,; used 1 279570 (DOOR LATCH) from stock"

Near Fanning Dr N, Hugo, MN 55038
Mike T.

Mike T.

WASHER WHIRLPOOL WTW5000DW1 "Washer ,,,checked washer operation ,plugged washer back in and checked washer sensening light on and washer started cycle ,,,...ran test cycle and checked error codes .f5e1 error ,,lid switch ...checked lid switch and working good ,ran test cycle and all completed and working good thru .possible lid not closed tight when cycle tried to run ,,recalibrated control to reset and ran test cycle and all working good now ,,starting and going thru wash cycle ,"

Near 170th St N, Hugo, MN 55038
Dave  K.

Dave K.

REFRIGERATOR KITCHENAID KRFF305ESS00 Check unit over for issue with no ice and found fill tube frozen . Clear tube and run cycle and verify mold did fill with water.

Near Fable Rd N, Hugo, MN 55038
Dave  K.

Dave K.

REFRIGERATOR KITCHENAID KRFF507ESS01 Check fridge over for cooling issue in fresh food section and found evaporator frozen over and unit failed to defrost. Clear ice and found defrost thermistor in wrong location. Reinstall in proper position and power cycle fridge and adjust temps .service call covered under thermistor relocation S code.

Near Lynch Rd N, Hugo, MN 55038