Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Hastings, MN
On time, prepared, did excellent job!
Dorene - Hastings, MN
Josh was great, cannot say enough about him!!
Jolynn - Hastings, MN
Thank you for coming so quickly!!
Kim - Hastings, MN
knowledgeable people taking great care of you!
Charlie - Hastings, MN
we couldn't have asked for better service. the entire process from end to end was handled with professionalism. We are very happy with our experience at Twin Cities Appliance.
Mary - Hastings, MN
Dave is very professional and knowledgeable. He has always done a good job for us.
Alice - Hastings, MN
very polite, knows what he was doing, efficient. Great Job!
Gail - Hastings, MN
Jermey - Hastings, MN
Referred by Best Buy
Jermey - Hastings, MN
Donna - Hastings, MN
Leonard - Hastings, MN
He sure knew what he was doing!!
Scott - Hastings, MN
The tech made a 2nd stop to check the operation of my freezer door and told me that the clunking of my freezer door, though very minimal, was normal. I don’t agree. If that door did that on the showroom floor, I would not have purchased it. I think the door should have a smooth operation.
2 techs showed up. Everything went well, although there is a problem with the freezer door hinge. Not smooth operation!
Scott - Hastings, MN
I have no opinion until the problem is rectified!
Jackie - Hastings, MN
There was a mix up with our home warranty. When the tech realized he could not service the appliance he was very respectful and indicated there would be no charges.
very costumer friendly
Jan - Hastings, MN
very costumer friendly
Jan - Hastings, MN
Teresa - Hastings, MN
Very pleasant gentle man
The guy knew his stuff
Michael - Hastings, MN
Courteous, considerate, and qualified!
Ken - Hastings, MN
Worked the issue and diagnosed the problem without delay, even had a friendly word to share. Glad to have your help and service.
Great service,Friendly service person
Donald - Hastings, MN
Paul - Hastings, MN
Dave was pleasant and very respectful of my home.
Crafter - Hastings, MN
Service person very helpful and very pleasant.
Mary/neil - Hastings, MN
Good service, on time, efficient
John - Hastings, MN
RANGE AMANA AER6603SFS2 "Ms picTook a picture of one of the burner plugin cane tore that was. Not clipped in place aint came off. Recrimped the connector, attached it and it tested good in high, medium and low settings."
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Replaced the lower hinge and now the door opens and closes quietly. On,y noise heard now is when the door contacts the door switch when the door is almost completely closed."
FREEZER WHIRLPOOL WRT318FZDM05 Installed parts and charged system it is cooling office to monitor temps
REFRIGERATOR MAYTAG MSB26C6MDM Faulty defrost sensor customer to repair himself
RANGE KITCHEN AID KSGB900ESS0 "WPW10324262 igntior 61.34 labor 45.95 ship 14.00 call 109.0 customer paid in full 275.61. Found faulty bake ignitor causing unit to not relight or light correctly. ; ordrng 1 WPW10324262 (IGNITOR), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR KITCHENAID KRFF507HPS00 "Ms picsWas At room temperature on arrival with unit plugged in. Both sections were 74-77 degrees. Power cycled unit and the compressor press or came on., indicating a new board is needed.Tested and found the fans working in diagnostics. The UI software version is02 and the high voltage software is version 04. Ordering the hinge,tape boards W11224256 with an eta of 8-17-20 Nd thenUser interface W11405309.Office took order parts and reschedule.; ordrng 1 W11224256 (CONTROL BOARD) and 1 W11405309 (USER INTERFACE)"
M/W OTR AMANA AMV2307PFS3 "Ms pic.Unit is on a 20 amp arc fault breaker. Unit has worked since October, 2019 when the tenant moved in and started using it.The door switches are not sticking. She can use it as long as 30 seconds before tripping the breaker. Tested with a glass of water and it tripped within 1-2 seconds. Removed the brown wire to the transformer and the breaker stayed on.Once the high voltage side energizes it trips the breaker. Needs high voltage componentsMagnetron W10754299, transformer W10836753, diode W11256462, capacitorW10850446.Office to order parts and coordinate return.; ordrng 1 SHIPTOTECH and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
RANGE WHIRLPOOL AER6603SFS2 Replaced trim door shutting properly.
RANGE WHIRLPOOL AER6603SFS2 Replaced hinge needs trim pieces they are broken. Door open and shitting properly now. 3 hinges on order 2 kept for truck stock.; ordrng 1 W10761014 (trim-door) and 1 WPW10310922 (trim-vent)
WASHER WHIRLPOOL WFW560CHW0 On site unable to get a hold of customer through directory or phone calls. Office tried to reach and left a message. Customer will have to reschedule when they are available.; saved tckt
REFRIGERATOR KITCHEN AID KSCS23INSS01 "Ms pic.Yesterday it was running and making a noise, turning on and off noticeably. Today it tests quietly in diagnostics. Temperatures on arrival were -5 in the freezer and 42 degrees in the fresh food section and the compressor and components tested good in diagnostics. The icemaker stopped working and tech found it in the off position. There is voltage to the icemaker. If it does not start making ice in a day or 2 they will want the icemaker 2198597. The part, shipping, labor and tax would be an additional $261.53.Power cycled the unit. Can’t find anything wrong with the cooling system. Collected $97.95 today on check 12892."
WASHER WHIRLPOOL WFW560CHW0 Ms Pic.Unit was not responding to the touchpad. Customer said she read a laminated sheet and thought this was a fill and go model. She poured a bunch of liquid soap into the unit. Powered cycled the unit and the touchpad works. Started a few short cycles and drained the water to flush the soap from the unit. The pushed the drain and spin to finish flushing the soap out.Also informed the resident she needs to make sure the door is closed completely.
REFRIGERATOR WHIRLPOOL KRFC704FPS01 "Ms pic. Allow Extra time on the return trip.The top shelf n the fresh food section is getting warm. Temperatures on arrival were -12 in the freezer and 64 the fresh food section. The fresh food evaporator is not defrosting. Put into diagnostics. Found the fresh food defrost thermistor was registering the wrong temperature range. Steamed away the frost build up from the bottom,of the evaporator.Needs the evaporator cover kit with thermistor W11395558 from PF. Return Tuesday 5-5-20.; ordrng 1 W11395558 (EVAPORATOR COVER KIT )"
DISHWASHER WHIRLPOOL WDF550SAHS0 Replaced control and panel all test good.
REFRIGERATOR MAYTAG MSD2655HES "Ms pic.Replaced the icemaker and tested it. It filled for 7 seconds like it should, then stopped filling with water.Advised it may take 24-30 hours before it starts making ice."
RANGE AMANA ACF3355AC "120 volts to bake igniter no operation. Broil test good. Bake igniter WP7432P136-60 69.74, Ship 12.00, Trip diagnostic 97.95, Labor 87.90. 273.41 grand total paid in full.; ordrng 1 WP7432P136-60 (igntr-oven), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR MAYTAG MSD2655HES "Found ICEMAKER leaking. Need to order D7824706Q at vadnais customer scheduled for Tuesday collected 320.92 for repair. ; ordrng 1 D7824706Q (ICEMAKER), used 1 Ship (Shipping/Handling) from stock"
WASHER WHIRLPOOL WTW4855HW1 "No error codes, ran load size calibration, and diagnostic cycle. Suspension in place unit level all test good. Talked about operation with customer."
DISHWASHER AMANA ADB1500ADS4 Replaced console and housing tested operation and button function all test good.
RANGE AMANA ACF3355AC Replaced igniter test good.; used 1 Ship (Shipping/Handling) from stock
DISHWASHER AMANA ADB1500ADS4 Power to user interface no operation. Interface errror code.; ordrng 1 SENDTOTECH and 1 W10785274 (console) and 1 W10918487 (housing-ui)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed door and tested
DISHWASHER WHIRLPOOL WDF550SAHS0 Light cycle flashes and drain motor comes on no operation. Will not enter diagnostic mode. Float at bottom switch test good. Pressure switch goor. Talked to whirlpool said to order pcb and interface. File number 7727579087.; ordrng 1 SHIPTOTECH and 1 W11230393 (cntrl-elec) and 1 W11230457 (cntrl-elec)
DRYER WHIRLPOOL WGD6400SW2 Noise coming from idler pulley replaced idler pulley unit sounds good now.
WASHER WHIRLPOOL MVWX655DW1 "Off balance load error and long fill error. Not filling fully power to valve. Drive hub worn not allowing machine to engage in high spin. Valve W11127357 146.79, drive hubW10528947 25.40, wash plate seized onto machine W10902814 102.90. Trip 97.95, labor 139.95. Grand total 545.45. Estimate declined trip charge of 97,95 collected by card."
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Installed new comp and filter dryer, recharged to factory specs. Now operating properly. Allow 24 hours to stabilize."
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Installed comp unit is now cooling. Need to send comp to whirlpool will drop off at shed
RANGE WHIRLPOOL WFE550S0HZ1 "Ms pic and of the receipt dated 9-13-19.The shaft that held the hinge clip in place broke. Replaced the active hinge and performed a heat test around the outside of the door. Using an infrared laser thermometer the temperature is between 57-65 degrees on each side, which is very good."
OVEN WHIRLPOOL WFG505M0BW2 Replaced the clock ERC. The light works and it tested good when set at 350.
REFRIGERATOR KITCHENAID KRMF706ESS00 "The icemaker stopped making ice so they changed the filter. No difference. She saw frost build up behind the icemaker that has since disappeared. Tech Could feel no water in the icemaker. The icemaker filled with water in test 45.In tests 1,2, 37 and 39 all of the thermistors test good. The icemaker fan tested good in test 36 and in icemaker fault code test 56 code E2 displayed. This means the icemaker motor lost its home position.We would want the icemaker WPW10764668 from DVH. Total to replace it is $353.20. Collected charges on card approval number 3147522571.Return Thursday 4-2-20.; ordrng 1 MAKEWILLCALLATEAGAN and 1 SHIPPING and 1 WPW10764668 (ice maker)"