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for Hastings, MN
Mary - Hastings, MN
Dave is very professional and knowledgeable. He has always done a good job for us.
Alice - Hastings, MN
very polite, knows what he was doing, efficient. Great Job!
Gail - Hastings, MN
Jermey - Hastings, MN
Referred by Best Buy
Jermey - Hastings, MN
Donna - Hastings, MN
Leonard - Hastings, MN
He sure knew what he was doing!!
Scott - Hastings, MN
The tech made a 2nd stop to check the operation of my freezer door and told me that the clunking of my freezer door, though very minimal, was normal. I don’t agree. If that door did that on the showroom floor, I would not have purchased it. I think the door should have a smooth operation.
2 techs showed up. Everything went well, although there is a problem with the freezer door hinge. Not smooth operation!
Scott - Hastings, MN
I have no opinion until the problem is rectified!
Jackie - Hastings, MN
There was a mix up with our home warranty. When the tech realized he could not service the appliance he was very respectful and indicated there would be no charges.
very costumer friendly
Jan - Hastings, MN
very costumer friendly
Jan - Hastings, MN
Teresa - Hastings, MN
Very pleasant gentle man
The guy knew his stuff
Michael - Hastings, MN
Courteous, considerate, and qualified!
Ken - Hastings, MN
Worked the issue and diagnosed the problem without delay, even had a friendly word to share. Glad to have your help and service.
Great service,Friendly service person
Donald - Hastings, MN
Paul - Hastings, MN
Dave was pleasant and very respectful of my home.
Crafter - Hastings, MN
Service person very helpful and very pleasant.
Mary/neil - Hastings, MN
Good service, on time, efficient
John - Hastings, MN
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Ms picWhen the door are level the left french door swings open and the right french door closed, when open to the midpoint.Leveled the doors across the top. Explained to the customer that the cabinet is repositioned some when the leg Heights are adjusted. The door is working normal. The customer may be able to limit the swing of the door if they can come up with something to put on the end of the metal door stop so it does not go as far, but otherwise there is no known adjustment available."
REFRIGERATOR KITCHEN AID KRMF706ESS01 Installed all parts and tested u it is cooling properly
MICRO/OVEN KITCHENAID KEMC308KSS0 "Technician erred. When disassembling the door I saw the torsion springs Installed in May were still good. THe door feels like it comes down rapidly when compared to Other models, but the parts are good. There is. Much more tension with the door off so it is the weight of the door and door handle that acre dropping the door rap idly.Tech error.no charge to the customer. Parts to be returned for credit.."
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Unit was turned off, I turned back on, tested, temps dropping, fans are running. Advised customer to monitor, allow 24 hurls for temps to return to normal. 48 hours for I bin to refill."
REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Installed new power supply, controls working properly now, ice maker did not fill, removed ice maker and found heater contacts failed. Replaced ice maker and tested, fills properly. Allow 24 hours for ice bin to fill. ; used 1 W10882923 (ICE MAKER) from stock"
RANGE KITCHEN AID KSGB900ESS0 "Customer stated main oven not getting hot maybe 200 at best during bake. Testing unit has been lighting at all times. Temps looked good. Did talk to customer about foil use recommended not using on bottom especially not to cover holes on bottom panel. Other issues could be with igniter, harness,control, or regulator but would need failure to diagnose."
DISHWASHER WHIRLPOOL WDT970SAHV Unit had motor error code and heater code replaced sump ran diagnostics to test and reset heater. Test good no leaks heater coming on. Cleared out fault codes.
WASHER WHIRLPOOL WFW9200SQ02 Replaced drain motor test good no leaks; used 1 Ship (Shipping/Handling) from stock
WASHER MAYTAG MVWC416FW0 Checked no error codes checked basket to burrs or sharp spots took out wash plate and agitater all appear normal. Called whirlpool Techline for any service history similar to this matter. Machine uses agitater. Agitater machine may be rougher on clothes than machines without .
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Ms pic It looked like the dispenser door may have had a Concave spot in it on the bottom. Steam treated all of the gaskets to t reattach against any cinch curve in the gasket. This is the area where a parts tag was put onto the gasket and the tag tie was cinched tightly, creating a concave spot in the gasket.Gaskets text good"
REFRIGERATOR WHIRLPOOL WRX988SIBW00 Installed the replacement part and core charged board kit. Unit tests good and is cooling well. I plugged the unit so the door switch light is synchronized with the boards.
FREEZER WHIRLPOOL WZC3115DW01 "Installed new compressor, relay and capacitor, recharged to factory specs, tested pressures and operations, all checked ok."
MICROWAVE WHIRLPOOL WMH73521CS4 Recall Installed transformer all test good. Part already collected last visit.; used 1 Ship (Shipping/Handling) from stock
REFRIGERATOR AMANA ASD2575BRW01 Ms pic.There is a rack on the outside edge of the evaporator drain pan. Removable from the front. Would need drain pan wpw10614158 from dvh.Return Tuesday 9-3-19 from 2-5 pm.Customer to inspect the part on arrivalCollected all charges of $261.59 on check number 9011.; ordrng 1 SHIPPING and 1 WPW10614158 (EVAPORATOR DRAIN PAN)
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Unit has low charge and only first few feet of EVAP freezing. Freezer 43 and fridge 53. Loc ring just to the left of the condenser fan had oil on it and was bubbling with soap. Will need to cut out loc ring and braze, install dye drier and recharge. Allow extra time.; ordrng 1 WPW10143759 (drier-uv)"
DISHWASHER WHIRLPOOL WDT720PADM1 Replaced sump test good heater coming on in diagnostic mode.
DISHWASHER WHIRLPOOL WDT730PAHZ0 F4E3 and F7E1 error codes power to wash motor not pumping water replaced sump sent out by whirlpool and ran through diagnostics to reset heater heater coming in. Test good no leaks.
MICROWAVE WHIRLPOOL GH5184XPS4 "Ms pic.Replaced,the filters and the to grille. The new gripe came with an additional,top support bracket that I also installed.Collected,for both 257069 and 257070 a total of $380.15 on card approval number 1758959646."
REFRIGERATOR AMANA ASD2575BRW01 Replaced the front accessible defrost drain pan that had 2 cracks in it. Tests good when pouring water in it with no leaking.All charges were collected last time out.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Rails came but instead of arm what came is what looks like a top to a mixer reorder arm. techline gave part # W11342242 to try also ordering another arm that has extension with it ; ordrng 1 W11342242 (ARM) and 1 WPW10152975 (arm-shut)
REFRIGERATOR WHIRLPOOL WRX988SIBW00 Unit is cooling fine on arrival 38 in ff and -2 in freezer. Suspect possible issue with main control and ui panel that have seen in past units gave cusotmer things to look for and to try if cooling goes down again to help diagnose. All checking out ok today all tests pass in diag making ice and temps good
DRYER WHIRLPOOL WED7000DW1 Thermal cut off bad customer already had dryer pulled out of place for easy access installed new thermal cut off unit now heating tested vent found restricting vent cusotmer will move dryer back in place and get vent fixed ; used 1 279816 (THERMAL CUT OFF) from stock
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Temps are ok 36 and -1 no ice found e2 error for motor lost position would not cycle bad icemaker installed new cycled and filled give 36 hrs for ice; used 1 WPW10764668 (ICE MAKER) from stock
WASHER WHIRLPOOL WTW5800BW "F7E6,F5E1,F7E5,F7E1, needs new gearcase leaking through seal W11035747 247.29, shift actuater WPW10006355 55.47, tub ring 69.47, labor 135.65, 97.95, shipping 12.00. Also talked about the possibility of mor cost if basket is seized on. Motor windings test good through harness to control. Estimate declined."
WASHER MAYTAG MVWC415EW1 "120 to mainpcb shows green light not operativecant get in diagnostics either. W11124822 board 294.04,shipping 12.00, labor 106.65, 97.95 trip. Would need to replace board just to get operative. Then have to check overall operation for any other issues. Estimate declined"
WASHER WHIRLPOOL MVWC565FW1 No power at outlet. Checked unit on different power source in diagnostics checked fine. Checked for error codes. Tried different cycles all test good. Let customer know outlet should not be gfi. Cust inquiring about any way to modify door latch so they can have it unlocked and it fills and operates. Customer informed any modifications of latch may void warranty.
DRYER MAYTAG MEDC465HW0 Customer states at times door catch not aligning and door not shutting properly. Checked unit repeatley never got to not shut. Told them they need to physically shut it can’t just slam the door shut and needs to be shut at handle not bottom of door
MICROWAVE WHIRLPOOL WMH73521CS4 Replaced interlock switch kit test good was not getting 120 to transformer.; used 1 W11244490 (INTERLOCK KIT) from stock
MICRO/OVEN KITCHENAID KEMC308KSS0 "Ms pic.about 40-45 seconds into a planned heat cycle it smells like something is burning. Not heating.The conduit is too short to be able to pull the unit out to access and check components. Was able to confirm the large fuse is good. The burning smell is coming from ,under it on the right side. Tech believes it would be a combination of high side voltage components that would need to be replaced together to prevent further issues. Components are:Magnetron wp4375424=$282.50Transformer wp4375286=$207.49Diode wpw10687786=$18.26Capacitor wp4375020=$77.57Parts would total $585.82Labor=208.40Shipping =$12.00Tax =$41.74Total estimate would be $945.91 for these components.CUSTOMER WOULD NEED AN ELECTRICIAN TO EXTEND THE CONDUIT SO THE UNIT COULD BE PULLED OUT AND TESTED BEFORE WE WOULD RETURN.Collected $97.95 today on check number 3126. Customer to call back if they are repairing the unit."
DRYER WHIRLPOOL LER7646AQ1 Using vent tester unit tested poor all dryers. Removed lint at blower assembley. Checked element and heating function test good reconnected when hooked up to vent testing bad all dryers.