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for Ham Lake, MN
Marlene - Ham Lake, MN
Fast. Courteous. Professional.
Barb - Ham Lake, MN
Duane arrived promptly when scheduled and took care of our dishwasher leaking very quickly and efficiently. He was very polite and answered all our questions regarding the repair.
Great Service Great Serviceman
Richard - Ham Lake, MN
Your serviceman was everything you would want when a serviceman comes into your home.
Virginia - Ham Lake, MN
Jay was completely professional and did a great job!
Dawn - Ham Lake, MN
Great Service, Friendly
Terific service Andy was very efficiet and easy to work with.
Peter - Ham Lake, MN
Kitchen Aid arranged for service as oven overheated in self clean mode. They really picked a winner with Twin Cities Appliance
Harlan/marge - Ham Lake, MN
I am hoping the problems are finally fixed Jay tried to fix the problem multiple times
Kathy - Ham Lake, MN
Great service person
Ryan - Ham Lake, MN
Great! Jared was quick friendly and fixed my problem
on time, but timely?
Lori - Ham Lake, MN
When our tech came, it was in the allotted time frame and there was plenty of notice when he would arrive. Tech was efficient and knowledgeable. Thank you.
Harlan/marge - Ham Lake, MN
was very professional, knew what needed to be done, very friendly
Ronald - Ham Lake, MN
Jay was very professional and curious and got the appliance fixed
Seriously great service!
Sue - Ham Lake, MN
Super nice guy with so knowledgable about appliances...he came prepared for anything and fixed my 15 year old microwave/convection oven like it was brand new again! Will definitely be calling them again if any of my appliances need fixing!
Peg - Ham Lake, MN
Pleasant and Efficient
Rich - Ham Lake, MN
The service scheduling process was easy. Communication from Twin Cities Appliance was very good and the technician provided service a day earlier than scheduled due to an opening in the schedule. Great first experience with this company.
Timely and efficient
kathy - Ham Lake, MN
Very nice gentleman; nice to be able to see when they leave one job and are on their way to the next one.
Response from Twin Cities Appliance:
DISHWASHER WHIRLPOOL KDTM404KBS0 "No error codes, run cycle and noise is water hitting side walls of machine, normal sound levels"
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Pulled unit out on pads and installed new LED power supply board. Plugged unit back in, display came on, all ops good"
RANGE KITCHENAID KSDB900ESS0 "Found f8e0 error in diagnostics, verified fan running, temps ok, needs new blower and control, quoted 106.65 for labor ; ordrng 1 W11099784 (cntrl-elec) and 1 W11107275 (fan-blwr)"
DISHWASHER KITCHEN AID KDTE104ESS2 "7-1 replace sump, run test cycle, ok; used 1 WPW10605057 (SUMP) from stock"
RANGE KITCHENAID KSDB900ESS0 "Installed new blower assembly and main control. Tested unit, oven heating normally, fan came on, all ops good"
WASHER WHIRLPOOL WFW8740DW0 Install board and pressure switch ran diagnostics tested out good no code no leaks spinning good now..went pass 11mins spin cycle..
RANGE WHIRLPOOL WFG975H0HZ "Customer not happy with aqua lift results, customer has used it several times with no succes, inst customer aqualift supposed to make cleaning easier not necessarily clean itself, they say that it’s misleading and not happy with clean cycle at all, they want a new unit, inst cust burnt on oil is hard if not impossible to get off, will send out kit and scraper to customer for cavity residue and glass, recommended windex for cleaning and to avoid any commercial cleaners; ordrng 1 W10423113RP (cleaner) and 1 WA906B (scraper)"
WASHER WHIRLPOOL WFW6620HW0 "Leveled unit, check shocks, shipping bolt all clear, order board per service flash...; ordrng 1 W11322905 (cntrl-elec) and 1 WILLCALL (WILL CALL)"
WASHER WHIRLPOOL WTW5000DW3 "Customer had unit pulled out, Customer concerned about vibrations in spin, unit diagnostics ok, no errors, in disaster pan second floor, ran normal today inst customer on smaller loads, if recall send out suspension rods W11130362"
WASHER WHIRLPOOL WFW6620HW0 "Install board ran diagnosed everything is working good, use sled to bring unit out from flood pad...tested out good..no leaks no codes.."
OVEN WHIRLPOOL WFE505W0JS0 Found oven bake element feet rubbing when heating from expansion. Filed feet to keep from making noise from expansion. Advised cust.
DRYER MAYTAG MEDE500VW1 Install rollers oiled idler clean out lint check over unit tested out good..; used 4 WPW10314173 (DRUM ROLLER) from stock
DISHWASHER WHIRLPOOL WDT720PADM1 "6-6, replace leaking sump, run test cycle, ok; used 1 WPW10671941 (SUMP) from stock"
WASHER WHIRLPOOL WFW8740DW0 "Ran diagnostics found pressure system code, ran load with towels it never pass 11 mins, pump sounds bit noise order all 3 parts..; ordrng 1 W11029840 (cntrl-elec) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
DISHWASHER KITCHEN AID KUDS30FXSS9 "Replace chopper, test ok; used 1 W10083957V (CHOPPER KIT) from stock"
DISHWASHER KITCHENAID KDTM404EBL3 "Leaking from float switch, clean float, test ok"
OVEN WHIRLPOOL KODE300ESS04 "Cooling fans not working properly, sometimes running very loud. Entered dia*nostics and ran cooling fans, not running on low speed. Ordering both blowers, cust will call when parts arrive.; ordrng 2 W11245567 (BLOWER)s"
WASHER WHIRLPOOL WFW95HEDW "Unit was run without water turned on, unit locked up, ran diagnostics through ok, all functions ok, unit now operating ok, if recall will need acu and pressure switch, ordering a cover for their dryer; ordrng 1 SHIPPING and 1 W11168387 (cover)"
OVEN WHIRLPOOL KODE300ESS04 "Pulled unit out on dolly and installed both new blower assemblies. Turned unit on and tested fans, both working now on both low and high speeds. Reassembled and remounted in wall. Ran bake cycles on both ovens, heating normally, fans working"
DISHWASHER WHIRLPOOL WDT750SAHV0 "Replace adjusters, 2 tine broken, cust to install; ordrng 2 WPW10082853 (PIVOT TINE)s, used 1 W10712395 (RACK ADJUSTERS) from stock"
WASHER MAYTAG MVWB865GW0 "6-2, need new ccu and console, call when coming back; ordrng 1 W11135391 (CONSOLE) and 1 W11162440 (CCU)"
DRYER WHIRLPOOL WED8000DW4 "From l1-l2 getting 240, l1-n only getting 5v, from l2-n getting 235, customer has and electrical problem, recommended an electrician, reinstalled Terminal cover, left breaker off"
REFRIGERATOR KITCHENAID KRSC503ESS00 Check fridge over for cooling issue and believe their is and leak in sealed system do to partial frost pattern. Ordering fresh food evaporator and three way valve and rescheduling call for next tuesday.; ordrng 1 W10316760 (thermistor) and 1 W11159142 (VALVE) and 1 WPW10643261 (evaporator)
DRYER MAYTAG MGDB765FC0 "Replace parts, test ok, need to order decals for front panel, cust to install; ordrng 1 DECALS (NAME PLATE)"
REFRIGERATOR KITCHENAID KRSC503ESS00 Replace fresh food evaporator and defrost thermistor and install one dye drier from van stock. Recharge sealed system with 5.5 Oz 134a refrigerant and power fridge on and verify fresh section has started to cool down. Instruct customer to monitor temps and allow 24 hrs before adding food and to closely monitor temps for several days.; used 1 WPW10143759 (DYE DRYER) from stock
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Doors not closing properly, adjusted leveling legs so doors sealing properly. Showed cust best way to close ref doors"
DISHWASHER WHIRLPOOL KDTM404EBS3 "Installed track, unit tested ok"
WASHER MAYTAG MVWB835DW1 "Installed new appliance control and UI assembly. Ran calibration cycle and quick test cycle, all ops good."
WASHER WHIRLPOOL MHW6630HW0 "Cust getting some water dripping down from bottom of dispenser drawer after cycle when they open the dispenser drawer. No water coming out during cycle. Checked hose that runs from dispenser to tub, no blockages. Ran diagnostic fill, unit filling normally, not overflowing. Called WP techline and they said it is common to have some water drip out from bottom of dispenser drawer if it is opened right at end of cycle. SR 7726957710."
MICROWAVE KITCHENAID KOCE507EBS02 "Installed new door switch assembly and UI. Restored power and tested unit, still getting f6e8 error. Checked power coming into MW appliance manager, not getting 120 volts. Checked fuse, open. Installed new fuse and tested, now unit working and heating normally; used 1 WPM0805101 (20 AMP FUSE) from stock"