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Local Reviews
for Forest Lake, MN

Twin Cities Appliance Rated 4.5 out of 5 stars based on 17 customer reviews

Map of Forest Lake, MN

Good service




Review of Twin Cities Appliance

Good experience but we never got a receipt or any warranty information.


Map of Forest Lake, MN

Jay is awesome




Review of Twin Cities Appliance


Map of Forest Lake, MN

service above and beyond




Review of Twin Cities Appliance

Jared is an excellent representative of your company. I can't think of any time that I have had better service.


Map of Forest Lake, MN

Kitchen aid stove




Review of Twin Cities Appliance

The stove is still to hot and a pan was burnt up on low. Stainless steel pan with sandwich aluminum


Map of Forest Lake, MN

Repair




Review of Twin Cities Appliance

I am very disgusted with my fridge and the repairs that I have had to have. I bought a brand new kitchen aide fridge and within 2 weeks the ice maker had ice under the ice bin inside the fridge door. They came to repair it by replacing the ice maker only to have the same symptoms the next few hours. Which tells me the problem was not fixed the first time. I called them again to set a new repair date and they said it was modulators. The problem has still not been fixed and now 6 weeks after a brand new fridge it still is not repaired!!! If your repair person can not or do not have the knowledge to repair the fridge for good please send someone that is qualified to do so or deliver me a new fridge. This is not what a purchased a fridge for. I specially demanded a kitchen aide because of high rating. I tend to disagree highly right now!!!!


Response from Twin Cities Appliance:

I'm sorry to hear you are having a problem- We had not heard from you at all- We will get someone in touch with you to figure out what is going on-


Map of Forest Lake, MN

courtesy friendly professional timely excellent work will recommend highest marks 10out of 10




Review of Twin Cities Appliance


Map of Forest Lake, MN

NO ICE FOR 4 WEEKS




Review of Twin Cities Appliance

Bought a new Whirlpool refrigerator. Ice maker would not work. Called service and they replaced ice maker. Then water dumped into ice tray. Called service again. Water still dumps into ice tray. Have schedule my third service call which requires me to take off work. This new refrigerator is going to burn up all of my PTO.


Map of Forest Lake, MN

Andrew




Review of Twin Cities Appliance

Great experience and great technicians. Only improvement would be getting a quicker appointment. Seems like you guys are always out at least 10 days


Map of Forest Lake, MN

Arrived in the promised time frame, polite, professional, repaired the defective/damaged area correctly and efficiently. Well done!




Review of Twin Cities Appliance

First rate experience


Map of Forest Lake, MN

Wonderful from start to finish!




Review of Twin Cities Appliance

The doors on our new refrigerator needed to be reversed, but after we moved the bottom door, it did not close properly. Whirlpool arranged to have TCA repair the door, and the service was outstanding. The technician was prompt, courteous, and solved the problem to our total satisfaction.


GREAT repair man!!!




Review of Twin Cities Appliance

Jared was by far the best service man we have had in our home!! Knowledgeable, kind, respectful, efficient, and personable yet professional!! EXCELLENT!!!!


Great Service




Review of Twin Cities Appliance

Efficient!


Richard




Review of Twin Cities Appliance

Great service thanky


Forest Gp




Review of Twin Cities Appliance


Prompt, professional, great service




Review of Twin Cities Appliance


Finally resolved the issue




Review of Twin Cities Appliance

You need to find a better way to dial in the appointment times.


Gail




Review of Twin Cities Appliance

Very nice guyJay, I believe. Knew what the problem was and it’s all good.


Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Removed icemaker housing and installed new icemaker. Found fill tube heater failed, blue shield tape missing, caused icemaker cover to warp and has burn marks. Reassembledbut did not plug in heater. Also turned icemaker off. Ordering fill tube heater and new icemaker cover; ordrng 1 W11087201 (HEATER, FILL TUBE) and 1 WPW10598013 (COVER, ICEBOX)"

Near 207th St N, Forest Lake, MN 55025
Mike T.

Mike T.

WASHER WHIRLPOOL WTW7500GC2 Washer replaced and installed new stator ...clutch and control board ..recalibrated and tested all operation all working good now .

Near Hardwood Rd N, Forest Lake, MN 55025
Jared F.

Jared F.

MICROWAVE KITCHENAID KOCE500EBS05 Found f6e8 appliance manager code. Found f1e2 stuck key code. Checked harness ok. Replaced manager. Cleared codes. Tested machine. Unit still has f6e8 manager code. Per tech sheet replace UI. UI replacement will fix stuck key code. Parts are under 5yr warranty. Quoted 109.00 for svc call and 152.95 for labor. ; ordrng 1 W10916778 (USER INTERFACE)

Near Floral Bay Dr N, Forest Lake, MN 55025
Jared F.

Jared F.

MICROWAVE WHIRLPOOL WMH31017HS4 Installed door

Near Hardwood Rd N, Forest Lake, MN 55025
Jared F.

Jared F.

REFRIGERATOR AMANA ARB8057CSR Found ice maker heater shorted. Replaced ice maker with truck stock. Ran harvest. Unit filled and stopped. ; used 1 D7824706q (ICEMAKER) from stock

Near 206th Dr Ct N, Forest Lake, MN 55025
Jared F.

Jared F.

WASHER WHIRLPOOL WTW7500GC2 Found unit trips gfci when motorstarts. Checked control for error codes. None found. Ran svc tests. Unit passes all functions till motor tries to agitate. Can move rotor by hand. Ordering control and motor parts. ; ordrng 1 W10754158 (STATOR) and 1 W10754448 (CLUTCH) and 1 W11130238 (CONTROL)

Near Hardwood Rd N, Forest Lake, MN 55025
Jay S.

Jay S.

RANGE KITCHEN AID KSGG700ESS0 "Display giving f1e0 error code when oven functions started. Occurs even after cycling power. Installed new main control and tested, oven now heating. All surface burners work, all buttons on display working."

Near Farnham Ln N, Forest Lake, MN 55025
Mike T.

Mike T.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Dishwasher upper rack ....replaced and installed new rack adjusted kit ,tested and working good ,."

Near Hayward Ave N, Forest Lake, MN 55025
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF560SMHV00 "Both front rollers bent, leveling legs bowed outwards. Ordering both front rollers; ordrng 1 WPW10359255 (ROLLER) and 1 WPW10359256 (ROLLER)"

Near 2nd Ave SW, Forest Lake, MN 55025
Jared F.

Jared F.

REFRIGERATOR MAYTAG MFT2776DEM02 Installed control. Reassembled unit. Tightened door handle. Unit running and cooling.

Near 250th St N, Forest Lake, MN 55025
Mike T.

Mike T.

DRYER MAYTAG MGD6630HC0 "Dryer ..checked dryer operation ,ran dryer and dryer noisy ..squeaking and noise ,,checked and found bad idler pulley on belt ..replaced and installed new idler pulley ,,,,ran and tested all working good now ,; used 1 279640 (IDLER PULLEY) from stock"

Near 200th St N, Forest Lake, MN 55025
Mike T.

Mike T.

WASHER MAYTAG MVWX655DW1 "Washer ...checked washer operation ...washer noisey and not spinning ,,basket is slipping won’t turn ,,,checked and found basket hub is broken and . Stripped out ,.replaced and installed new hub and retainer ,,recalibrated and tested and all spinning and working good now ,; used 1 W10528947 (HUB AND RETAINER) from stock"

Near 153rd Ave NE, Forest Lake, MN 55025
Mike T.

Mike T.

DRYER MAYTAG MGD6630HC0 "Dryer ..checked dryer operation ,ran dryer and dryer noisy ..squeaking and noise ,,checked and found bad idler pulley on belt ..replaced and installed new idler pulley ,,,,ran and tested all working good now ,; used 1 279640 (IDLER PULLEY) from stock"

Near 200th St N, Forest Lake, MN 55025
Jared F.

Jared F.

REFRIGERATOR MAYTAG MFT2776DEM02 "Found comp not running. Pulled EVAP cover. Found frost on ff EVAP. Ran svc test 4. Unit running. Exited program. Unit shut off. After a few minutes unit cycled on and ran for a few minutes and shut off again. Checked thermistors ok, checked comp ok. Needs control. Quoted 85.90 for labor. ; ordrng 1 W10843055 (cntrl-elec), used 1 Ship (Shipping/Handling) from stock"

Near 250th St N, Forest Lake, MN 55025
Dave  K.

Dave K.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Install deli drawer front do to crack in plastic and tighten door handles

Near Paso Fino Cir N, Forest Lake, MN 55025
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 "Found ff temp at 50 deg. Found fzr temp at 20 deg. Found lh door not closing completely. Found door closers broken. Fou d mullion not snapping closed. Put unit into svc mode, checked thermistors ok.checked rear board needs updated version. Ran svc test 40, all functions pass. Replaced cover with updated cover. Replaced rear board with updated board. Found unit cycling relay on main board and loosing power to door UI. Checked main board. Have power to board, 120 v and 12v. Went to all boards and checked power ok but to door UI. Disconnected 12v lead to main from Orion board and issue stopped, compressor ran normally. Needs Orion board. Also needs ice maker and valve updates per svc pointer. Ordering parts. Ordering rear main board jic. Will rts if not needed. Disconnected door UI to stop beeping. Will reconnect on return appointment. ; ordrng 1 W10706389 (switch) and 1 W10720827 (rail-mulln) and 1 W10873098 (valve) and 1 W10898228 (icemaker) and 1 W

Near Iverson Ave N, Forest Lake, MN 55025
Jay S.

Jay S.

RANGE KITCHENAID KSEG700EBS3 "Installed new left front infinite switch. Tested, burner working properly and switching correctly between single, double and triple. Explained to cust that this burner, being a triple element, will not be as precise in regulating the temp as a single burner"

Near Woodland Dr SE, Forest Lake, MN 55025
Jared F.

Jared F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Cust had machine uninstalled from cabinet but power and water still connected. Checked control for error codes. Found 4-3 and 7-1 code. Checked sump ASSM. Have power to sump. Needs sump ASSM. Replaced sump with truck stock. Reassembled and reinstalled machine. Tested machine. Cleared codes. Unit working normally. Advised cust. ; used 1 W11085683 (SUMP) from stock

Near Greystone Ave N, Forest Lake, MN 55025
Jared F.

Jared F.

REFRIGERATOR KITCHENAID KRFC704FPS03 Installed UI.

Near Karoline Ct N, Forest Lake, MN 55025
Mike T.

Mike T.

WASHER WHIRLPOOL WTW6800WW1 "Washer checked washer operation ,,washer making noise in hi spin ,,tub bearing noisy ,replaced and installed new tub bearing kit ,ran and tested and all working good now ,; used 1 w10435302 (TOP LOAD BEARING KIT) from stock"

Near 5th St SE, Forest Lake, MN 55025
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL KRFC300EBS01 Found damper noisy. Replaced damper with truck stock. Tested damper. ; used 1 WPW10594329 (CONTROL) from stock

Near Woodland Dr SE, Forest Lake, MN 55025
Mike T.

Mike T.

WASHER MAYTAG MHW6630HW "Washer ..shaking in spin ,washer basket not loose ,shipping bolts still installed ,,removed shipping bolts and leveled washer leveling legs ,washer spinning good now ,washer not bolted to pedestal,,no bolts"

Near 208th St N, Forest Lake, MN 55025
Jay S.

Jay S.

WASHER WHIRLPOOL WFW92HEFC0 "Washer not draining, giving f9e1 error. Found drain pump failed, getting proper voltage but impeller broken. Installed new drain pump and checked, ran quick auto test, fill normal, no leaks, drum turning, draining normally.; pckd up 1 WPW10605427 (PUMP)"

Near Furman St NE, Forest Lake, MN 55025
Jay S.

Jay S.

RANGE WHIRLPOOL WFG515S0ES1 "Installed new left front burner head and tested, burner now lighting properly."

Near Holm Oak Avenue, Forest Lake, MN 55025
Jared F.

Jared F.

REFRIGERATOR KITCHENAID KRFC704FPS03 Installed doors. Found door pocket UI damaged. Part needs xpart. Please follow up with cust regarding return appointment and part availability. ; ordrng 1 W11330486 (UI DOOR EDGE)

Near Karoline Ct N, Forest Lake, MN 55025
Jared F.

Jared F.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Checked control for error codes. Found e2 motor lost position. Checked dice in bin. Have bridged cubes. Have ice along front of bin. Suspect ice maker stuck mid harvest. Ordering ice maker. ; ordrng 1 W11294907 (ICE MAKER)

Near Paso Fino Cir N, Forest Lake, MN 55025
Mike T.

Mike T.

WASHER AMANA NTW4516FW3 "Washer ,,,checked washer operation ,,,washer test cycle error code for door lock switch ,,,door latch not locking. Clicking ,,and clicking ,,door latch is bad ,,replaced and installed new door latch switch ,.recalibrated and tested all operation all working good now ,; used 1 W11307244 (LATCH) from stock"

Near Wyngate Blvd, Forest Lake, MN 55025
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Installed new icemaker and ran diagnostic tests, harvest normal, fill normal. Cycled power to unit and told cust to dump first bin of ice."

Near Paso Fino Cir N, Forest Lake, MN 55025
Jay S.

Jay S.

RANGE WHIRLPOOL WFG515S0ES1 "Left front burner not lighting properly, other burners work fine. Tried swapping burner caps, no change. Ordering new burner head; ordrng 1 WPW10515455 (BURNER HEAD)"

Near Holm Oak Avenue, Forest Lake, MN 55025
Jay S.

Jay S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "No ice coming out from dispenser. Removed ice bucket and found bucket mechanism had a big melted ice ball in it. Ice on top of bucket is all fresh ice, no sign of clumping so new icemaker working properly. Dumped ice and used hot water to clear out ice clumps. Cleaned out ice from dispenser chute. Auger motor working properly."

Near Paso Fino Cir N, Forest Lake, MN 55025