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for Eden Prairie, MN
Joel - Eden Prairie, MN
Ryan was very professional and on time both visits
Lois - Eden Prairie, MN
Excellent technician. Very knowledgeable. Very courteous, respectful and helpful. Name is Josh.
Mark - Eden Prairie, MN
Richard - Eden Prairie, MN
Josh is great
Was great service nice people to work with
Richard - Eden Prairie, MN
Still dealing with KitchenAid
Eden - Eden Prairie, MN
I learned some more about the machine that will help me in the future.
You people are great
Richard - Eden Prairie, MN
Very helpful with my problem with Kitchenaid
Courteous, prompt and expert service
Theodore - Eden Prairie, MN
Josh was very knowledgeable and fixed the problem quickly.
Nagapan - Eden Prairie, MN
The person had Good knowledge and skill
Patrick Bonnie - Eden Prairie, MN
Competent, punctual, polite. Great technician.
Dennis did a very good job.
John - Eden Prairie, MN
We asked Dennis to recheck things because the refrigerator was making a new "sound" that we hadn't heard before. Dennis verified a sound insulator had been installed by Ryan, and he made an "adjustment". The "sound" went away!!! Yay!!!
Ryan is a very good craftsman.
John - Eden Prairie, MN
He went right to work, no wasted motions or chatting, very business like.
Lynette - Eden Prairie, MN
Abby - Eden Prairie, MN
Very timely with responses and very efficient and knowledgeable with work!
Christopher - Eden Prairie, MN
Josh was very efficient and intelligent
Tom - Eden Prairie, MN
Very good service man, on time, did a great job, pleasant
Wayne - Eden Prairie, MN
Seems to be a good place to get your appliances fixed. The service man we had was prompt, knew his appliance, pleasant, and cleaned up his "mess." Like the idea of a call when he leaves his prior stop.
Best there is.
Susan - Eden Prairie, MN
They come out and fix what’s broken fast.
Very pleased with this warranty service call.
Ann - Eden Prairie, MN
The communication was very good and clear regarding the appointment time and the technician was punctual and courteous.
Great same Day Service & Service performed by Ryan
Beverly - Eden Prairie, MN
Very Pleased to get service on the same day I called. Ryan did a excellent job, went beyond just fixing the ice issue, but checked leveling, tighten loose handles, etc. Very service Oriented, & a great real personality. Thank you again for your skill and service. Beverly Strand Eden Prairie, MN
Rick - Eden Prairie, MN
Ryan did a great job servicing my dishwasher. He was knowledgeable & efficient.
Mary - Eden Prairie, MN
Very helpful and nice!
Jessica - Eden Prairie, MN
Ryan did a nice job, was respectful, and helpful while trying to figure out the problem!
Jeff - Eden Prairie, MN
punctual good job no issues
Brad/judy - Eden Prairie, MN
WASHER WHIRLPOOL WFW90HEFW0 Installed door lock all test ok
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Noise customer was hearing is icebox fan normal operation. Dripping of water advised customer to run more water through system I ran a cup and there is air in line causing dripping. Need to order WP67006331 filter cover at vadnais clip broke off. Scheduled for Friday needs after 1 ; ordrng 1 WP67006331 (cover-filt)
REFRIGERATOR KITCHEN AID KSSS42QJX00 "Unit leaking refrigerant, likely from drain pan heater due to presence of oil in the drain pan and on heater. Would need to replace drain pan heater and install a new filter dryer. Office to call warranty company to get approval for repair, once approved parts will be ordered and shipped to customer, office will call to reschedule. ; rqstng P&A on 1 WP2004545 (heater-pan) and 1 WPW10143759 (dryer)"
REFRIGERATOR KITCHEN AID KBFS22EWMS7 "Installed new comp, right ff door gasket unit held vac and charged with 5 oz 134a unit cooling when left give 24 hrs for temps ; used 1 Ship (Shipping/Handling) from stock"
DRYER WHIRLPOOL WED5000DW2 Pulled off new seal and glued new seal into place. Asked to leave closed for a few hours to hold gasket in place while the glue is drying. All looks good on new seal.
WASHER MAYTAG MVWB835DW4 "Tested all valves and filled unit in manual test mode. No leaks from machine but the floor drain in the room with the washer is backing up when the unit drained. Customer getting drain cleared, left unit half full of water to test floor drain after cleared."
RANGE KITCHEN AID KGRC608LSS0 Bad igniter for bake installed new all test ok; used 1 12400035 (IGNITOR) from stock
RANGE WHIRLPOOL WFE515S0EB1 Installed harness and power cord new harness came with block so block not needed all test ok
WASHER WHIRLPOOL WFW90HEFW0 Bad door lock ordering new; ordrng 1 WPW10443885 (door lock)
REFRIGERATOR KITCHEN-AID KSRG25FKSS15 "Bad comp need new comp quoted 285.90 labor 50.00 r134, 12.00 shipping 97.95 diag parts tax = 853.49 paying for all but labor and r134 today 517.59 today ; ordrng 1 SHIP (SHIP) and 1 W10309994 (compressor)"
COOKTOP WHIRLPOOL KCGS556ESS02 Installed parts and tested unit is not light properly
REFRIGERATOR JENN-AIR JFC2087HRS "Bad comp quoted 285.90 labor, 50.00 r134, 12.00 ship, 97.95 diag, parts tax = 973.24 customer paying in full; ordrng 1 SHIP (SHIP) and 1 W10160407 (compressor) and 1 W10830206 (gasket-fip)"
DOUBLE OVEN KITCHEN AID KEBS209BSP00 "Unit losing voltage from control board on t1 and t2 for bake and broil relay on board after running for 10 seconds after power cycling oven. Double break relay operational but advised since in area would suggest replacing as well with control customer wants door taken apart on return to clean glass quoted 175.90 labor, 97.95 diag, 12.00 ship, parts tax = 659.43 allow extra time on return paying 483.53 today 175.90 due on return ; ordrng 1 SHIP (SHIP) and 2 WP9752759 (relay)s and 1 WPW10317345 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed cover and tested
REFRIGERATOR KITCHENAID KTRC19ELSS00 Bad start device comp has 1.2 amp draw which is in range and after running awhile shut down start back up comp starts after first relay overload trip which is also good need new start device put on a test device on comp to keep unit operational until put on new device paid in full 36.22; ordrng 1 8201647 (relay/overload) and 1 SHIP (SHIP)
WASHER WHIRLPOOL WFW92HEFC0 Squeak is not coming from washer the pedestal that washer sits on is flexing when unit is in spin cycle and with unit on second level the floor also flexes causing pedestal to squeak
ELEC DRYER MAYTAG MEDE500VW1 Installed new idler assembly and belt test ok back to normal
DISHWASHER KITCHEN AID KDTE334DSS1 Found glass stuck in drain pump removed and tested now draining. Found wheel on lower rack broken off installed w10195416 installed wheel and tested. 97.95 call 85.90 labor 28.27 part total 214.25 customer paid in full. ; used 1 W10195416 (WHEEL) from stock
REFRIGERATOR KITCHEN AID KSRP22FNBT00 "Found faulty icemaker need to order WPW10190961 at vadnais customer scheduled for Friday part 149.95 ship 12.00 labor 45.90 customer paid in full ; ordrng 1 WPW10190961 (icemaker), used 1 Ship (Shipping/Handling) from stock"
WASHER MAYTAG MVWB765FW3 Installed new gearcase in the unit and ran through diagnostics and auto test. All checks ok and is working correctly with no abnormal noises or issues.
REFRIGERATOR MAYTAG MFI2269FRZ02 Tested icemaker and would not rotate reset icemaker still not rotating have power going to icemaker need to order WPW10300024 at vadnais customer scheduled for Monday ; ordrng 1 WPW10300024 (icemaker)
REFRIGERATOR KITCHENAID KTRC19ELSS00 "Installed new start device one unit and compressor came on, EVAP began to freeze, and EVAP fan was circling cold air. All checks out good."
RANGE KITCHENAID KSEG950ESS2 Installed door and tested
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found small dent on back wall causing wash arm to hit. Pushed out dent in tub and installed parts tested
REFRIGERATOR KITCHEN AID KSRP22FNBT00 Installed icemaker and tested
MICROWAVE JENN-AIR JMW2430DP01 Installed control and cover tested
DISHWASHER KITCHENAID KDTE504DSS0 Customer had a lot of hard water build up causing wash motor to leak and control has stuck key error and spring ropes are broken for door. Quoted customer for repair and customer to buy new collected 97.95
WASHER MAYTAG MVWB765FW3 "Unit has loud noise in agitate cycle, locked rotor error codes stored, signs of oil leaking from gear case, ordering gear case to replace. Shows back order until 3/22, office to call customer once part is ordered to reschedule. ; ordrng 1 W11134159 (GEARCASE)"
DRYER WHIRLPOOL WGD9150WW1 Thermal fuse bad found vent showing bad all dryers installed new thermal fuse unit now heating advised customer to call vent company before using dryer ; used 1 WP3392519 (THERMAL FUSE) from stock
DISHWASHER KITCHENAID KDTE204EPA3 Found fork under float switch removed unit now fills with water and all is operational