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for Eden Prairie, MN
Eric - Eden Prairie, MN
Frank - Eden Prairie, MN
Lisa - Eden Prairie, MN
Keisha - Eden Prairie, MN
Joshua was thorough, pleasant, and quick. My kind of repairman!
Gone in NO time!
Jeff - Eden Prairie, MN
Repair Guy was super efficient- Did a great job!
Richard - Eden Prairie, MN
Excellent tech. Went above and beyond to make things right
Prompt, courteous service. Well done Josh
Donald - Eden Prairie, MN
Lorie - Eden Prairie, MN
Ryan knew exactly what the problem was upon inspection of our refrigerator. He was able to fix it as well as advise us of other issues of concern that may be going on with our frig.
Prompt, excellent service
Lawrence - Eden Prairie, MN
Received great service as usual. This was a warranty service for our dishwasher, and we were very pleased. Parts arrived on time, and service was provided the next day. Several parts were replaced and everything is working good as new.
Ben - Eden Prairie, MN
Nate was very friendly, professional and knowledgeable.
Great Service with a smile
Eric - Eden Prairie, MN
Great service and response time
George - Eden Prairie, MN
TC Appliance responded quickly and came to my home the next day to fix the issue. The technician was courteous and professional. My only suggestion would be to let people know that TC Appliance fixes appliances, they don't do any cleaning associated with the work. I was on premise so I cleaned up the vent that they were working on. Not an issue.
Job was done to our satisfaction.
Edward - Eden Prairie, MN
Great, efficient service!
Denise - Eden Prairie, MN
Ryan was professional & got the job done right & efficiently.
Gary - Eden Prairie, MN
Calvin - Eden Prairie, MN
Always on time and will be keeping informed
Vaibhav - Eden Prairie, MN
Jean/ - Eden Prairie, MN
Ryan arrived at our home after we had returned from Florida with our fridge like an oven!! After explaining the sound of the fridge trying to start then stop, Ryan knew right away that it was the compressor. After discussing price, we decided to proceed with the repairs. The repairs were done in a timely manner and Ryan was a very nice, congenial young man who did a fabulous job repairing our Jenn Air fridge!!
Joel - Eden Prairie, MN
Ryan was very professional and on time both visits
Lois - Eden Prairie, MN
Excellent technician. Very knowledgeable. Very courteous, respectful and helpful. Name is Josh.
Mark - Eden Prairie, MN
Richard - Eden Prairie, MN
Josh is great
Was great service nice people to work with
Richard - Eden Prairie, MN
Still dealing with KitchenAid
Eden - Eden Prairie, MN
I learned some more about the machine that will help me in the future.
You people are great
Richard - Eden Prairie, MN
Very helpful with my problem with Kitchenaid
REFRIGERATOR KITCHEN AID KRMF706ESS01 Installed new ice chute and new ice chute seal. The ice door ending 119 was not the correct part. They sent an element part #WP8544771. Will need to reorder door. Showing availability of today on door from Plainfield. Office to verify and reschedule with customer.; ordrng 1 W11162119 (ICE DOOR)
WASHER WHIRLPOOL WTW5000DW2 "Replaced lid lock since getting jammed at the end of cycles. Getting strange noise during spin so looked underneath and found the unit is leaking oil. Will need new gearcase, cam kit, and belt to get back to 100%. Customer would like morning appointment since doctor in the afternoon, needs to leave by 1; ordrng 1 W10721967 (cam) and 1 W11035751 (GEARCASE) and 1 W11239857 (BELT)"
REFRIGERATOR JENN-AIR JFFCC72EFP00 Ff evap iced up right side of cover seemed to be loose and sticking out further that rest removed cover and found stud from cabinet was broke off and was inside evap cover still thawed and installed evap cover for now to get customer by called techline SR#7725981183
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Temps 32 to 33 degrees in ff section temps were set as cold as it goes advised cusotmer that manual is wrong 1 bar is warmest and all bars illuminated is coldest damper and fans check ok opens and closes normal thermistors pass
MICRO/OVEN WHIRLPOOL WOCA7EC0HZ00 Switches not fully depressing need to hold door shut switch tab seems like there is an issue need to order new interlocks allow 1 hr on return; ordrng 2 W11033422 (interlock)s
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 ff section 29 degrees freezing product throughout thermistors and damper checks ok call3 Techline advised to do ui and main controlSR#7725982615; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (panel-ui)
WASHER WHIRLPOOL MVWC565FW1 Found 120 volts to main control. No green light showed on the control. Unit needs a new control. Customer will contact WP to see if they will cover.. W11162438 control
REFRIGERATOR WHIRLPOOL WRS576FIDW01 33 degrees in ff section set at 43 test damper and keeps snapping when control says it’s closed air still coming into ff section will need new damper control ; ordrng 1 W11164593 (diffuser)
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 36 and 0 temps today customer stated started being cold in ff section on Friday and has been fine ever since. All is operational all checking ok good airflow to ff doors all sealing if customer has issue again with ff not being cold order W11087463 damper just in case.
REFRIGERATOR WHIRLPOOL MBF1958FEZ03 "Temp around 37 degrees advised temps will fluctuate some as long as product is holding temps that is what matters, advised not to block air vents and keep clear path in front of it moved product advised to put glass of water in middle section of fridge with thermometer"
REFRIGERATOR KITCHENAID KRFC704FPS01 Cooled Friday and Saturday made ice then Sunday warmed up comp wattage started at 180 watts then leveled steady at 160 while trying to cool freezer compressor surface temps very hot pressures low side was 3psi and high side was 90 ran test 40 comp would not shut off in diag just stays running doesn’t seem to be switching 3 way properly called Techline advised to replace ui test unit and if issue replace 3way valve after sr#7725678915 office ; ordrng 1 W11099684 (valve) and 1 W11330486 (UI)
MICROWAVE WHIRLPOOL RMC305PDB2 No light in the microwave and wouldn’t start a micro cycle. Found the large fuse on top of micro was blown. Replaced fuse and ran test. Light in micro now working and heated cup of water with no issues.
REFRIGERATOR JENNAIR JFI2089WTS2 Installed new hv board programmed all on and running give 24 hrs for temps
REFRIGERATOR WHIRLPOOL WRS576FIDW01 Installed new diffuser in the unit and damper cycled with no issues. All checks ok. Adjusted fridge temp back to recommended settings.
DRYER WHIRLPOOL WED6400SW0 Ran a test cycle with the vent airflow tester. Unit tested poor for all dryers. Unit is heating normally. Advised customer to have dryer vent wizard out to clean vent. Not to use until this is completed
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed adjuster kit sent. Rack tested ok
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 "Installed new gasket and slides for the left and right side. Both slides were not moving very well. Likely restricting the door from pulling in correctly and causing a gap causing the frost. After replacing parts all checks ok, door is moving well and door sealing around the whole perimeter."
REFRIGERATOR KITCHEN AID KRMF706ESS01 Getting leak through dispenser area from ice chute. Ice buildup below the ice bin. Seal to ice maker fascia has a bend and likely getting warm air from the door since ice building up below ice maker. Condenser is clean. Office to get approval for parts to replace all ice bin seals and reschedule with customer if approved.; ordrng 1 W10919724 (ICE DOOR) and 1 W11162119 (ICE BIN DOOR) and 1 W11347435 (ICE CHUTE)
COOKTOP KITCHEN AID KICU500XBL00 Installed new cooktop glass on the unit. All checks ok with new glass and all is working correctly. No other issues with unit.; used 1 Ship (Shipping/Handling) from stock
REFRIGERATOR KITCHENAID KRFC704FPS00 "Was a lot of water build up under the drawer ASSEMBLY in the ff section. Got all water out and got to valve and ran test with ice maker fill and door dispensing and didn’t see any leaks coming from the valve connections or the filter housing. Ice maker was also a block of ice, ice bin was stuck, and customer was getting ice by the seals to ice maker. Some stuff was contacting the door when closing which may have been causing a poor seal causing the ice to melt and leak freezer air up ff wall causing ice. All checks ok on harvest and fill. Pushed in all connections on valves, customer going to monitor to see if water returns. If so would recommend filter head and housing."
REFRIGERATOR KITCHEN AID KBFS22EWMS4 Installed ptrap and collected 183.85
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new evaporator and filter dryer, recharged to factory specs, allow 24 hours for temps to normalize, recommend monitoring for 72 hours. Unit cooling now."
REFRIGERATOR KITCHEN-AID KRMF706EBS01 Installed parts thawed evap all checks ok give 24 hrs for freezer temp and additional time for ice
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Unit having defrost issues will force defrost in diag so heater and relay functional need to order thermistor kit per service pointer and order updated drain tube office to get approval and schedule for return once approved ; ordrng 1 W10902214 (thermistor) and 1 W11190084 (tube-drain)
REFRIGERATOR KITCHENAID KRFC704FPS01 Installed new compressor and noticed Orion board that was in compressor kit was wrong had wrong connectors need to order Orion board will need to pull vac and charge unit on return ; ordrng 1 W11336586 (SHIP TO TECH)
WALLOVEN KITCHEN AID KEMS308GSS2 Installed hinges door liner bent up from failure was able to get to work all operational ; used 1 Ship (Shipping/Handling) from stock
REFRIGERATOR KITCHENAID KRFC604FSS00 Ff evap iced up again step 128 is 6 service pointer states now needs to be 7 or higher instead fm6 or higher parts and labor covered under s code collecting diag 97.95; ordrng 1 W10889360 (cover-evap) and 1 W11333076 (CNTRL)
MICROWAVE WHIRLPOOL WOC75EC0HS00 Found same error f6e0 came back called Techline recommendation was to change micro am and console also light that was sent out was the wrong one need to order W11351549 console eta tba W11110951 at souix falls and W10886919 light at vadnais need to call and schedule with customer ; ordrng 1 W10886919 (lmp-basles) and 1 W11110951 (cntrl-elec) and 1 W11351549 (CONSOLE)
OVEN WHIRLPOOL WOD51EC0AS05 PUT UNIT IN DIAGNOSTICS AND FOUND F5e1 for door lock. Cleared code and tested locks in diagnostics both lock operating correctly tested in clean cycle and same door locks are working. After clearing code unit is working properly now suspect door may not have shut all the way when they ran clean cycle or board issue if customer calls back will need to order main control
RANGE JENN-AIR JGRP430WP01 Keypad lockup no response can’t get in diagnostics. Need to order WPW10145531 power supply at vadnais and WPW10464535 keypad eta tba need to call and schedule with customer ; ordrng 1 WPW10145531 (cntrl-elec) and 1 WPW10464535 (cntrl-elec)