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for Cottage Grove, MN
Linnae - Cottage Grove, MN
Kris - Cottage Grove, MN
I had an oven door that needed new hinges. It was under warranty from Whirlpool. The only thing that needs to get worked out is the whirlpool call center to the appliance repair company. I was told I was scheduled for Friday but no one showed. It got rescheduled after I called in again.
David - Cottage Grove, MN
He was friendly and helpful.
Great service! I wish you would have been the person to come the first time!
Larry - Cottage Grove, MN
My ratings reflect the combination of the 2 visits. Dave was awful but Jared was excellent!
great service, on time
Wayne - Cottage Grove, MN
The service tech (Jim) did a great job on fixing our microwave problem, he new what to look for and had the parts with him. This job was under warranty work.
Excellent service. Knowledgeable, friendly technician
BIll - Cottage Grove, MN
Part was diagnosed and ordered right away. Part came in damaged and a replacement was delivered the next day.
Pam - Cottage Grove, MN
Dave realized that this was the second visit for the same problem so he took steps to change out parts and really fixing the problem. Love the app to identify where he repairman is on the schedule!
Annette - Cottage Grove, MN
Jim - Cottage Grove, MN
Laura - Cottage Grove, MN
John - Cottage Grove, MN
Charles - Cottage Grove, MN
Great service and very good about scheduling appointments! Highly recommend!
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced the door panel first, then one of the door handle mounting screws broke apart in the mounting nut (stud).Looks great and the handle is secured.; used 1 W10826179 (HANDLE SCREW ) from stock"
MICRO/OVEN WHIRLPOOL WMH78019HZ0 "Had power to transformer from board pulled it down all high voltage components tested good. Reconnected and ran unit 4 times failed in forth attemp. Mag overheated and opened mag thermostat. Diode W11256462 18.52, mag 152.88 W10818686, and mag thermostat W10591803 19.07. Labor 135.95. Grand total 437.94 paid in full.; ordrng 1 W10591803 (thrmst-fix) and 1 W10818686 (magnetron) and 1 W11256462 (diode)"
ADMIRAL ADMIRAL TR223 Left the earbud in the far back of the mailbox.
DRYER AMANA NED4655EW1 "Found thermal block wire melted. L1. Installed a new terminal block kit and 4 “ cord. Ran a test cycle. All tested ok; used 1 279320 (TERMINAL BLOCK), and 1 PT220L (3-WIRE 4 FT 30AMP CORD) from stock"
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced the scratched freezer door handle. Looks great!
OVEN WHIRLPOOL WFG525S0HZ0 Ms pic.Found the right side active hinge spindle broke inside the. Hinge.took a picture. Replaced both hinges so the door opens and closes very nicely now.Tested the oven to 350. It did not click excessively and heated promptly to 350. Tech believes it was clicking on more often because the heat as escaping through the open area on the right side when the hinge was broken.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Ms pic and of the dented door panel.Replaced the dented door panel and took a picture of the new one. A handle volt and nut. Rome when removing the handle, Will need W11157068 mounting studs and W10826179 mounting screws. At PF.return Tuesday 7-9-19.; ordrng 1 SHIPTOTECH and 2 W10826179 (HANDLE SCREW)s and 2 W11157086 (MOUNTING STUD )s"
WASHER MAYTAG MHW5500FW1 F3E1 water level system error. Checked harness at valves and pressure switch. Checked diagnostics filling draining properly ran through complete cycle. Put the load that was in at the time of the problem back in machine and started cycle. Switched over to drain and spin. Tested good. Talked to customer about soap use.
WASHER MAYTAG MVWX655DW1 Installed hub kit ordered. Ran a test cycle. All tested ok
RANGE KITCHENAID KSGB900ESS0 Target rpm not reached error replaced cooling fan ran test to get cooling fan to turn on tested good unit went right to f8e0 prior to servicing anytime on a call for bake.
HOOD UNKNOWN UXT4230ADW 120 volts to fan fan not operative replaced fan motor test good
WASHER WHIRLPOOL MVWB765FW2 Got purchase documentation and picture covered under warranty. F0E3 overload error code. F3E2 inlet thermistor error. F8E1 long fill error code. Instructed home owner fill hose behind unit leaking. He said his wife had takin it off to check. Installed valve checked in diagnostics and cycle startup unit getting proper water now. Fill hose connection in back still leaks informed customer they should be replacing fill hoses. They said they would take care of it.
REFRIGERATOR WHIRLPOOL WRF535SWHW00 "Ms pic and of The receipt.Steamed the freezer gasket to stop,warm air getting into the freezer and frosting up the light switch.If the issue continues, then preorder a light switch 12002646. It tests good for multiple openings and closings today after steaming the frost off.Also,explained not to put water based products on front of the air damper and that the left door closing faster is be design and it being heavier with the product in the bins."
RANGE WHIRLPOOL WFE510S0HS1 Ms pic and of The dent.Replaced The control pan l. Looks good!
RANGE WHIRLPOOL WFE510S0HS1 Replaced panel sent all functions test good. Inside door glass adhesive residue informed customer to clean prior to using oven.
RANGE WHIRLPOOL WFG525S0HZ1 Ran broil 500. Broil Burner came on. Broil function is working normally. Found out that customer had been attempting to broil function with the door open. Advised customer the door has to be closed to broil on this model. Left door open and ran broil 500. Flame went out after 10 seconds. All tested ok
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Check fridge over for issue with lights out in fresh food section and found freezer lite out causing fresh food lights to not work. Replace light and now all lights are working. Check temps and found to be 0 in freezer and 37 in fresh food. ; used 1 W11126053 (LED MODULE) from stock
REFRIGERATOR WHIRLPOOL ABB1924DEB Ms pic.The freezer drawer was prevented from closing by a food product and the light switch iced up. I steam cleaned the light switch and door gasket. Tests good and seals well.Collected charges of$137.95 on check number35188.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "The freezer handle was not received. Will reorder using XPART.Replaced the left door that had an imperfection in the finish with a new door that was inspected and approved. Transferred the door bins, gasket, mullion heater and door stop.Office to order and reschedule the freezer door handle from dvh.return Wednesday 7-3 -19.; ordrng 1 W11045125 (HANDLE X PART)"
WASHER MAYTAG MVWX655DW1 Drive hub stripped only error code was out of balance erased; ordrng 1 W10528947 (drive hub kit)
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Ms pic.The bin we ordered was a 1 gallon bin but she needs a2 liter trivetW11366475 for the left door.Replaced the 2 core charged control,boards. The dispenser functions now work as they should and the UI is not beeping.Advised the customer they should leave the glass under the dispenser for 1-3 seconds after stopping the water flow to catch the last drops of water."
REFRIGERATOR MAYTAG MFI2570FEZ05 "Replaced the water valve. Tests good with no leaks. When replacing the icemaker I took,pictures of an exposed wire from the icemaker thermistor and loose wires At the icemaker plug in connection. Will also need the icemaker wire harness W10884720 from PF. Return Wednesday 6-19-19.left the icemaker on top,of the refrigerator until Wednesday.; ordrng 1 W10884720 (ICEMAKER WIRE HARNESS)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Ms pIc and of the curved indentation at the top left of the left door, due to insulation not spreading completely at that spot.Picked up the wrong door and installed the customer er inspected and approved new door. Transferred the handle, gasket, door bins and mullion heater. I"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced the dual water valve. Tested with no leaks at the valve after dispensing 48 Ounces of water. There were no additional droplets that leaked within 10 minutes of testing.
REFRIGERATOR MAYTAG MFI2570FEZ05 "Ms pic and of the issues.The icemaker is overfilling and the extra water runs into the ice bin, then out onto the floor of the icemaker housing through the back of the ice bin. It freezes the ice bin in place and the water eventually overfills enough to run down the dispenser chute.We replaced the water valve once. Ordering the water valve and icemaker this time. Both show at Fargo or S. falls.return Tuesday 6-11-19.; ordrng 1 W11043013 (DUAL SOLENOID WATER VALVE ) and 1 WPW10300024 (ICEMAKER)"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Check fridge over for issue with no ice or dispenser functions. Found control boards malfunctioning and would not working in diagnostics. Ordering both controls and one left door missing bin. Rescheduling call for next Wednesday .; ordrng 1 W11224256 (REAR CONTROL) and 1 W11224590 (UI CONTROL ) and 1 W11371716 (BIN)
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Ms pic.Issues are dripping from the dispenser shortly after pulling the glass away, but not right after pulling it away and ice cubes dropping onto the floor a fair amount of time after getting ice.Showed the customer how to check for ice that may be blocking the dispenser door from closing completely. Explained that ice caught between the chute and the door will melt some, then slide down and out of the chute.I explained there is a bend in the water line above the dispenser and it is normal for a drop or 2 to continue down the tubing after the glass is pulled away. When tested, this one was dripping 5-6 more droplets as far as 5 minutes after removing the glass.The water line union coupler below the dispenser bottom hinge has been replaced with a WP2300868 coupler. Technician has resolved this issue before by replacing this coupler. Installed the new coupler and tested. 1 drop of water came out 6 minutes after the glass was pulled away. The 2n
REFRIGERATOR MAYTAG MFI2269VEQ1 Installed hv board. Programed unit with code 1720 per tag. Unit running and cooling.
DISHWASHER MAYTAG MDB4949SDE3 Installed the new motor sent. Ran a normal cycle. Unit would wash for about 1 minute then unit would self cancel and drain. runs well in an auto test. Ordered control and OWI sensor ; ordrng 1 W10906430 (CONTROL ) and 1 W11084121 (OWI SENSOR )
WASHER WHIRLPOOL WFW5500 "Found error codes f-71 and 3 f-28. Ran an auto test. No motor movement and excessive bearing slop. Unit needs a tub, basket and motor control. Customer will purchase new"