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for Cottage Grove, MN
Jeanne - Cottage Grove, MN
He was very nice and professional
Give the guy a raise
Joseph - Cottage Grove, MN
Dave and Sherry Sandvig
Dave/sherry - Cottage Grove, MN
Aaron was great. Courteous and great at explaining what was happening and suggestions/advice for the future. I would happily call on your company again because of Aaron. Please recognize him
Dave - Cottage Grove, MN
Great service on time great to work with
Gary - Cottage Grove, MN
Great, knowledgeable technician
Gabe - Cottage Grove, MN
Dave did an outstanding job. Quickly discovered the issue and provided helpful expertise and working solution. Very knowledgeable and trustworthy. Thank you, Dave!
Jim - Cottage Grove, MN
Kimberly - Cottage Grove, MN
The technician knew what to do and took care of the problem the same day.
On time, service person was well educated on fixing the problem
James - Cottage Grove, MN
Service person came in was very professional did his repairs in a timely manner
Linnae - Cottage Grove, MN
Kris - Cottage Grove, MN
I had an oven door that needed new hinges. It was under warranty from Whirlpool. The only thing that needs to get worked out is the whirlpool call center to the appliance repair company. I was told I was scheduled for Friday but no one showed. It got rescheduled after I called in again.
David - Cottage Grove, MN
He was friendly and helpful.
Great service! I wish you would have been the person to come the first time!
Larry - Cottage Grove, MN
My ratings reflect the combination of the 2 visits. Dave was awful but Jared was excellent!
great service, on time
Wayne - Cottage Grove, MN
The service tech (Jim) did a great job on fixing our microwave problem, he new what to look for and had the parts with him. This job was under warranty work.
Excellent service. Knowledgeable, friendly technician
BIll - Cottage Grove, MN
Part was diagnosed and ordered right away. Part came in damaged and a replacement was delivered the next day.
Pam - Cottage Grove, MN
Dave realized that this was the second visit for the same problem so he took steps to change out parts and really fixing the problem. Love the app to identify where he repairman is on the schedule!
Annette - Cottage Grove, MN
Jim - Cottage Grove, MN
Laura - Cottage Grove, MN
John - Cottage Grove, MN
Charles - Cottage Grove, MN
Great service and very good about scheduling appointments! Highly recommend!
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ms Pic.hpbbIn diagnostics test 44 code 23 displays. Indicated a bad IM switch or motor. Needs icemaker w10873791 from truck stock. Replaced the icemaker, power cycled at the breaker and tested. Shows code 23 again. Customer clarified it has not worked since installed. Checked for wire damage by the hinge and saw the brown, black, orange and yellow wires were all broken by a damaged wire connector box, presumably during handling before or during installation. The light brown wire was flattened but not visibly broken. The black wire was also exposed in 2 places. Took pictures of the damage.I wire crimped or used a small ceramic wire nut to reconnect the wires and put liquid electrical tape over the exposed spots. Tested. Now it shows 22 in test 44 so it started and finished the harvest cycle and detected the icemaker was not full. Advised to,allow 24-30 hours for it to get cold enough for. New food or for the icemaker to start working.; us
DRYER WHIRLPOOL WGT4027HW0 Tested unit was not getting gas to the unit retested all test good.
RANGE WHIRLPOOL WFG505M0BS3 Rf burner adjusted flame height now lighting consistently.
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 "Ms Pic. Found insufficient voltage to the icemaker. Customer had already ordered an open box board W11088499 to try to remedy himself. There are 123 vo,to to,the main board but The new board only had 3-4 volts out to the icemaker, put in his old board and that had only 10-11 volts out to the icemaker.Estimate for a new one is $516.98, less the $97.95 leaves $419.03 f they wish to replace it.Collected 97.95 today on card approval number 3174012179."
DRYER MAYTAG MGDB850WQ0 Idler pulley not spinning seized. Replaced unit test and sounds good.; used 1 WPW10547292 (IDLER PULLEY) from stock
WASHER WHIRLPOOL WTW5100HW0 Per whirlpool this unit does not have a lint filter. Whirlpool recommends putting close in the dryer to remove lint from close. Also recommend using a little extra soap from 2 tablespoon recommendation to keep soap in stabilization. Also to set for extra rinse cycle. Talked about the steam on user interface during hot wash. Washer does not have a seal to prevent steam from rising out and being in contact with user interface. Customer has some concern about the longevity of ui as a result.
RANGE WHIRLPOOL WFG505M0BS3 Replaced control all test good.
WASHER MAYTAG MVWB835DW4 Inlet temp water fault and off balance error codes erased replaced valve customers complaint filling after wash cycle. Replaced valve test good.; used 1 W11165546 (VALVE) from stock
WASHER WHIRLPOOL WFW92HEFW0 "F0E1 error code load detected in clean cycle,F8E3 overflow condition. Codes erased. Over flow condition could be due to excess sudsing, not draining, or a issue with the fill valve. Ran diagnostic cycle excessive sudsing present,drain motor draining fully, fill valves shutting off. Adjusted soap concentration level and tested unit with load. If automatic dispenser needed pricing is. Dispenser W10862190 151.19, labor 106.65, ship 12.00, trip diagnostic 97.95. Total to replaced soap dispenser 379.92. Recommended using manual dispenser to test machine under proper soap conditions."
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced doors freezer and refrigerators. Send whirlpool badge direct no reschedule talked to customer concerned adhesive may not hold as well from reusing. Customer comfortable putting badge on if needed.; ordrng 1 SENDTOCUSTOMERDIRECTNORESCH and 1 WPW10481434 (nameplate)
RANGE WHIRLPOOL WFG505M0BS3 W11126814 ordered. Call needs to be rescheduled with customer.; ordrng 1 W11126814 (cntrl-elec)
MICROWAVE WHIRLPOOL KOCE500ESS09 Ms pic.Replaced the broken microwave oven door.
WASHER WHIRLPOOL WTW5000DW2 "Upon arrival sensing light blinking. Canceled out cycle. Checked for codes. Ran diagnostic cycle, ran load size calibration,ran normal fill agitate, and switch to drain and spin. Can find no issue with operation at this time."
RANGE WHIRLPOOL WFG505M0BS3 120 volts to control no operation or display.; schdld next appmnt for 4/13 MON !
DISHWASHER WHIRLPOOL WDT730PAHZ0 Plumber stated water had been leaking from diverter of sump motor assembley. Replaced sump truck stock. All test good no leaks.; used 1 W11085683 (SUMP) from stock
RANGE WHIRLPOOL WFG525S0JS0 Replaced broken hinge truck stock WPW10299224; used 1 WPW10299224 from stock
COOKTOP WHIRLPOOL GLT3657RB05 "Glass for cooktop shattered pic taken customer said was using front left hand burner and it just shattered. Would need glass top and orfice holder for right front and two screws. Right front screws appear seized. Glass black WP8286249 348.15, Orfice holder rf WPW10128451 46.35. 2 screws WP3368921 1.24 each, Labor 135.65, shipping 12.00. Trip diagnosis covered by whirlpool. Total cost of repair 544.63."
BACKSPLASH ADMIRAL PARTS Picked up a T handle bit holder used for hinge covers and a mirror left on the top of the customer’s refrigerator.
BACKSPLASH ADMIRAL n/a No tools left outside and no response at the door or to a phone call. Left a msg to call me back.
DISHWASHER WHIRLPOOL WDT720PADM3 "Needs middle spray arm clogged. No error codes or leaks. Middle spray arm WPW10498900 26.43. Stop missing, Stop part number WPW10082861 4.20."
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Ms pic. First door was received scratched.Replaced the right French door with a customer inspected and approved new door. tightened the loose door handles. Tested the dispenser and it sounded normal. Left it with the doors level across.Customer was told by WP they would send her a WP name badge. Has not received anything. Order and the customer will install it.Mark as complete once the part is ordered.; ordrng 1 W11223753 (nameplate)
WASHER WHIRLPOOL WTW8500DC5 Getting noise during agitate. Customer describes as grinding or rubbing. Ordering new gearcase. Allow two job slots.; ordrng 1 W10811956 (drum assy)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced the valve. No water to the icemaker when tested. Can’t pull the icemaker out so,the fill tube is frozen. steamed the fill tube and removed the icemaker. Took a picture of. Apiece if styrofoam that was in the fill cup bottom and caused the water to back up and freeze.Reinstalled the icemaker and tested in test 25. Tests good and now the icemaker filled. advised it will take 24-30 hours to get cold enough to start making ice."
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "MS pic.Unit is running but I can’t get it into diagnostics. Ordering an electronic control board.Both compartments are 66 degrees. The filter drier is 59 degrees. Unit has been plugged in 3-4 days and has no frost pattern witch the temperature set at the highest setting.There is not enough room to tap the system with a bullet piercing valve. Using a kilowatt meter the compressor is running at 43 watts. according to the math from the rating sheet, it should be at 780 watts. Would want a compressor and an evaporator in case needed.return Thursday 3-10-20. Allowed 2 time slots.; ordrng 1 W10836706 (evaporator) and 1 W11371382 (ELECTRONIC CONTROL) and 1 WPW10507886 (compressor)"
WASHER MAYTAG MVWX655DW1 Needs new drive hub plastic is stripped. Otherwise basket spins smoothly by hand no friction.; ordrng 1 W10528947 and 1 WP8533953
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Leaking at customers plumbing copper line can see it appears to be slightly kinked right hand side. Pulled out unit and showed customer issue.; cusotmer answered no to Covid questions Job Cmpltd
WASHER MAYTAG MVWX655DW1 Replaced hub tested spin and ran load size calibration all test good.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found unit not cooling. Found no frost on EVAP and no load on comp. checked and no gas in ss. Replaced EVAP and comp. pulled vac and held. Charged with 4.3oz 134a. Unit running and cooling. Will rts control not needed.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Ms picSlow water from the dispenser. Disconnected the coupler at the reservoir tank going to the dispenser And the water flow was similar. Heated the reservoir with a hair dryer and tested again. The flow is strong at first then slows to a steady stream. Appears to be coming out at the same speed it goes into the reservoir.Pulled the unit onto a floor board and saw the water line to the unit is longer than most. It fo,dead over and caused a restriction. I taped the water line up to,the back of the unit and it tests great, filling a glass of water at full force."
WASHER WHIRLPOOL WTW8500DC5 Replaced gearcase tested unit all test good no leaks. Sound good in agitate.