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for Coon Rapids, MN
Craig - Coon Rapids, MN
Judy - Coon Rapids, MN
Hung very pleasant, answered All my questions & gave me a couple of pointers also. Was very helpful.
It was under warranty.
Sandra - Coon Rapids, MN
Repair was done promptly and efficiently.
Pamela/bruce - Coon Rapids, MN
Michael - Coon Rapids, MN
Went great! Fixed quick and was very pleasant experience.
Quick Service and nice tech.
Linda - Coon Rapids, MN
Alan - Coon Rapids, MN
TCA was easy to work with. Great communication and knowledgeable, friendly and experienced technician.
Cathy - Coon Rapids, MN
Maxine - Coon Rapids, MN
Where did you go?
Teri - Coon Rapids, MN
I thought the tech was waiting to see if the noise issue was fixed, I turned around and he was gone!
he was very helpfull
Sherry - Coon Rapids, MN
Jan - Coon Rapids, MN
Your technician, Jay, was familiar with the problem we were having with our refrigerator as he was here previously for a similar problem. He was prompt, and very efficient. The problem was resolved in this one visit.
David - Coon Rapids, MN
Waited too long
Informed thourough technician
David - Coon Rapids, MN
Listened to our description and evaluated the possibilities
Thank you for awesome service.
Karla - Coon Rapids, MN
Thank you for taking the time to problem solve our refrigerator. You were thorough and professional from start to finish.
Quick and responsive
Dao - Coon Rapids, MN
Had a good experience, would recommend and us again
Very nice technician, answered all my questions, overpriced charge for what he did
Roman - Coon Rapids, MN
I got charged almost $100 for visit and diagnosis … But there really was nothing to diagnosis. I had a cracked softner dispenser and I had a crack in the plastic circle on top of the tub. Very straightforward stuff. Took five seconds to notice that. What I wanted technician to tell me is how much it would cost to replace those parts. And he did.
"Assisted - Coon Rapids, MN
prompt, polite, very professional, cleaned up at himself
Joanne - Coon Rapids, MN
Debra - Coon Rapids, MN
Tech was punctual and neat and clean
Jayme - Coon Rapids, MN
Technician tracker is a really nice feature!
Pat - Coon Rapids, MN
Hung was very good but some of your companies pokicies were unappreciated.
Bryce - Coon Rapids, MN
Lisa - Coon Rapids, MN
Technician was on time, professional, fixed the problem. Greatly appreciated.
Very informative, thorough, clean, careful, friendly.
Theresa - Coon Rapids, MN
Duane was on time, knew what to do, and very knowledgeable regarding the Maytag washer and dryer. Very helpful, although the wash did not make the noise of an airplane taking off when he ran it. Informed us to film it and call back when it happens
DRYER MAYTAG MEDX655DW1 "Remove tooth pick in blower wheel, check over unit tested out good noise is gone.."
REFRIGERATOR KITCHENAID KRMF706ESS01 "Upon installing new motor shaft is rusted into motor head, tried breaking apart with maul and rust buster, no success, needs new shaft, let rubber gasket on top of fridge for new shaft; ordrng 1 WPW10347114 (shaft)"
WASHER MAYTAG MVWB766FW1 Replace lid
WASHER WHIRLPOOL WFW8540FW1 "Drain water out, clear hose to tub from door gasket to make water drain inside tub it was clog so had small leak from there, install new pump ran diagnostics no code no leaks all tested out good..instruct customer to check pockets before washing..; used 1 WPW10605427 (DRAIN PUMP) from stock"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Water leaking from filter area. Removed cover and filter. Removed filter head and checked water lines coming in and out of head assembly. Cleaned off residue buildup and reinstalled head. Reinstalled filter and ran water t(rough. Now water dispensing normally, no leaks. Told cust to monitor for next 48 hours and call us if there are any issues"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Found tape flapping on power cord, removed, unit now tested ok"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed new icemaker, water valve and filter head assembly. Water supply shutoff started leaking and spraying water when i turned it off. Told cust about it. Lots of ice built up under icemaker, possible icemaker leaking as well but likely just overfilling. Turned water back on just for a moment to check my connections, all good but supply shutoff definitely bad, when i turned it back off it took several minutes to stop leaking. Told cust she needed 5o have a plumber fix it before turning water on to unit. Turned icemaker off and showed cust how to turn it back on and 5old her to make sure to run water theough the dispenser once water turned on to fridge to bleed the lines before turning icemaker back on."
REFRIGERATOR WHIRLPOOL KRFF302ESS02 "Unit delivered first week of september. Freezer door handle loose, tightened studs and handle. Damper making noise but not bad, told cust to keep an eye on it and if it gets noisier to call us, will need new damper wpw10594329. Adjusted leveling legs so doors closing better"
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Install gasket, then heat seal to seal properly, unit tested out good.."
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Installed new control board and UI assembly. Cooling came on, all ops good."
REFRIGERATOR KITCHEN AID KFIV29PCMS02 "Installed new main board and UI. Installed new ref evap fan motor and thermister harness. Secured evap per new service pointer. Cooling came on, all ops good"
WASHER WHIRLPOOL WTW5000DW1 "Hub stripped out again. Took off found gearcase shaft rusted and worn down, keeps stripping out hubs, needs new hub and gearcase, quoted 106.65 for labor, they are going to call whirlpool to see if they will cover the part; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)"
DISHWASHER WHIRLPOOL WDT750SAHZ0 Drain line not looped and trap is lower than house drain pipe causing no air gap for drain hose
DISHWASHER WHIRLPOOL WDT750SAHZ0 Adjust door and replace adjusters; used 1 W10712395 (RACK ADJUSTERS) from stock
RANGE WHIRLPOOL WFG550S0HZ0 "Installed new range control and tested, unit heating normally, timer now working as designed"
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Unit showing several different issues, freezer door not closing all the way because of frost buildup on evap cover. Also icemaker not working. Removed freezer door and bins and evap cover. Evap showing solid f4ost on top half of evap, ran manual defrost, heater coming on. Thawed evap, cant tell right now if it is a sealed system issue or a control issue. Cycled power to unit, cust will monitor and check for frost in 3-4 weeks. If board issue is cause, board kit is w10864261."
WASHER MAYTAG MVWX655DW1 Reset and calibrated unit tested out good...instruct customer about features n soap using n washer clean cycle
RANGE WHIRLPOOL WFE505W0HS1 "Installed parts, unit tested ok all functions ok"
RANGE WHIRLPOOL WFG550S0HZ0 "Timer on control not operating properly, not always sounding tones at end of timer cycle. Intermittent issue. Ordering new control; ordrng 1 W11258611 (CONTROL)"
DRYER KENMORE 110.7682469 Install thermo fuse checked over unit tested out good..tight room for repair; used 1 WP3392519 (THERMAL FUSE) from stock
RANGE WHIRLPOOL WFE505W0HS1 "Customer had unit pulled out upon arrival. Found harness burnt up to bake on terminal block, recommended customer not use unit at all and leave unplugged when not in use, customer still wanted to use for tea etc. cleaned and capped off burnt wire and retightend wire on terminal block, seems to be tight and cooktop working but still recommended against use, cust to use at own risk, needs new harness, terminal block and plug; ordrng 1 PT220 (cord-power) and 1 W11432194 (HARNESS) and 1 WPW10245259 (block-term)"
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Customer couldn’t get the filter out to get the bypass plug in. I was able to remove the filter and put the bypass in. Customer is just going to run it with the bypass.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Lost connection in hot wire nut, test ok"
MICROWAVE KITCHENAID KMHC319ESS4 Install both parts ordered by previous tech and run test cycle and verify water in bowel is heating up and control is working.
MICROWAVE KITCHENAID KMHP519ESS "Installed parts, unit tested ok, all functions ok"
MICROWAVE KITCHENAID KMHC319ESS4 "Found microwave non responsive but lights up, needs door and acu; ordrng 1 W11205123 (door/mw) and 1 W11413135 (CONTROL )"
WASHER WHIRLPOOL PAVT454EWW "Transmission starting to grind and slip and get loud with heavy loads, snubber plate worn down as well, would need overhaul , customer to buy new washer"
MICROWAVE KITCHENAID KMHP519ESS "Unit has a loud mag, not heating, need two man to take unit down unit is convection microwave , need authorization ; ordrng 1 TWOMANJOB, rqstng P&A on 1 W10754517 (magnetron), states that autho needed"
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Installed new filter housing and filter. Ran water through, no leaks from filter or housing. Checked dispenser, no extra drips."
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Getting a slow but persistent drip down through water dispenser. Pulled unit out and checked water supply line connection to valve, connection tight. Removed top of fridge compartment and found water pooling under filter. Saw water seeping through between filter and filter housing. Ordering new filter and housing.; ordrng 1 EDR2RXD1 (FILTER) and 1 W11194438 (HOUSING)"