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for Chaska, MN
Colleen - Chaska, MN
Both on the phone and in person, everyone I have had contact with at TCAppliance are very professional and knowledgeable.
Twin Cities Appliance has their act together.
Steven/vicki - Chaska, MN
Purchased a new appliance on-line, needed repair right off the bat. Twin Cities made it easy to remedy. Great communication, showed up on time, knowledgeable technician and very personable. Can't recommend enough. Steve & Vicki Mitchell
John - Chaska, MN
From the first call to the final call service was outstanding. The team went above and beyond to take me through the process. The service tech was prompt and offer the option in an easy to understand manner. Truly a great job by all.
Bridget - Chaska, MN
Steven - Chaska, MN
Ryan was very knowledgeable and friendly
Excellent customer service and scheduling
Kim - Chaska, MN
We had a little hiccup at first due to the tech’s family had medical issues but was able to arrange with us for someone to come out later on during the week and quickly solved our washer issues. Would use them again.
Sue - Chaska, MN
Ruth - Chaska, MN
Josh knew exactly what needed to be done!
New Frig issue
Michelle - Chaska, MN
The tech was polite, informed, efficient and it was a pleasurable service experience.
Lindsay - Chaska, MN
Ryan was fantastic, was able to quickly assess the issue with my dishwasher and came prepared with the parts to repair. Was very impressed, and appreciated the rare level of knowledgeable customer service provided. Thank you!
Ruth - Chaska, MN
Josh understood the symptoms I described having with the microwave and was quick and thorough with the remedy. Work was explained as he did it and Josh offered next steps if it should happen again.
Kevin - Chaska, MN
Jenelle - Chaska, MN
Nate’s been here numerous times and is always nice, informative and does a great job
DRYER AMANA NED4655EW1 Installed new door switch unit now operational
REFRIGERATOR MAYTAG MSD2272VEB00 Installed filter ran a few gallons through dispenser. Cleaned off coils inspected over all checks ok customer needs filter cap ship customer will install cap; ordrng 1 SHIP (SHIP) and 1 WP2260518B (cap-filter)
DISHWASHER MAYTAG MDB4949SDH3 Installed parts all test ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Freezing in ff section temps set at 42 and was 35 in section icemaker turned off on ui control since no water Hooked up but heard it cycle still will need new ui control; ordrng 1 W11284720 (panel-ui)
REFRIGERATOR KITCHENAID KRFF707ESS01 W11116006 ff evap WPW10608485 freezer evap W10832994 compressor WPW10143759 dryer W10843055 control W11089931 ui all parts at vadnais. Found system leak on ff evap and freezer evap also has small frost ball in corner. Need control cause compressor is short cycling. Customer scheduled for Tuesday ; ordrng 1 W10832994 (compressor) and 1 W10843055 (cntrl-elec) and 1 W11089931 (panel-ui) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed ui set temps give 48 hrs for temps to regulate
WASHER MAYTAG MVWX655DW1 W10528947 hub at vadnais W11035751 gearcase at vadnais W11283592 motor at vadnis W10721967 gear at vadnais W11239857 belt at whirlpool WPW10427633 cover at vadnais found gearcase leaking oil and causing loud squeak also found faulty hub. Need to order all parts above extra time on job customer scheduled for Monday ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (BELT) and 1 W11283592 (MOTOR) and 1 WPW10427633 (pulley shield)
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Ice maker was off ran unit through tested ice maker rotated and filled unit is working properly
WASHER MAYTAG MHW3505FW1 Unit didn’t want to act up while there. Took off top and disconnected and then reset connections from the UI to the main control. Ran through a diagnostic cycle and all checks ok. Talked to Brian and they are going to see if it acts up again. If so will do control and UI.
RANGE WHIRLPOOL WFE515S0EB1 Right side active hinge was broken. Installed new hinge on the right side and all checks ok and is working correctly once again.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Found icemaker heater is out cubes wouldn’t break loose causing harvest arm to jam. Installed new icemaker and tested
DOUBLE OVEN WHIRLPOOL RBD305PDS14 Found faulty control part nla customer to buy new. Checked power going to u/I only had power coming in on one line. Checked thermostat and it was fine checked power coming out of board and did have anything. Reset unit and control started feeding power then main relay clicked and nothing again. Customer buying new collected 97.95
DISHWASHER KITCHENAID KDTE204GPS0 Installed one fitting kept others for truck stock. Tested no leaks
RANGE WHIRLPOOL WFG515S0ES1 Bulb burnt out installed new bulb. Front power burners were having trouble lighting. Cleaned and adjusted burner base and cap now working ok ; used 1 8009 (BULB) from stock
REFRIGERATOR KITCHEN AID KRMF706ESS00 Unit not cooling on arrival nothing running all components check ok in diag but no fans or comp running. Deli ui also not lit up on arrival had water spilled into it when unitnshut down and melted ice. reset power now all cooling. Need to order boards for unit office to contact for return if approved ; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)
FREEZER WHIRLPOOL WZF34X20DW01 Unit not cooling well 37 degrees inside. Evap has some frost and rest of evap sweating. Comp surface temp is 275 degrees and has amp draw of 1.75 and is loud. Bad compressor will need W10750851 allow 1 hr on return; ordrng 1 W10750851 (compressor)
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Installed right ff door inspects ok ship nameplate to customer he will stick on; ordrng 1 W11223753 (NAMEPLATE)
DRYER WHIRLPOOL WED7000DW2 Door latch too tight adjusted latch pin now closes and opens normal
DISHWASHER KITCHENAID KDTE204GPS0 Found fitting leaking and order W10685193x5 so I have some for truck stock. Cust9mwr scheduled for Friday ; ordrng 5 W10685193 (fitting)s
DISHWASHER KITCHENAID KDPE234GPS0 Installed wash motor and tested
ICEMAKER WHIRLPOOL GI15NDXZS2 Valve broken line holder came apart from valve and line is damaged ordering valve and lines; ordrng 1 WPW10217918 (valve) and 1 WPW10217922 (tube) and 1 WPW10678299 (tube) and 1 WPW10678300 (tube)
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Installed control and water line all test ok give 24 to 36 hrs for temps to regulate cusotmer to monitor and let us know if still having temp issues
WASHER MAYTAG MFW9700SB0 Bellow has hole in it causing leak and found bearing failure tub loose advised not to use. Spin basket NLA customer going to purchase new
REFRIGERATOR WHIRLPOOL KRFC704FSS01 "Adjusted doors, feet and handles as best I could to align doors and handles Mr. satisfied will have mrs look when she gets home."
DISHWASHER WHIRLPOOL WDF520PADM7 Unit had a 4-3 error code for the motor. Would fill up and could hear a small grinding noise from the sump motor but would kick into wash. Will need to replace sump to fix the issue. Customer would like earliest available appointment.; ordrng 1 W11025157 (SUMP ASSEM)
WASHER MAYTAG MVWB725BW0 Verified the f 51 code. Bearing on the unit is still smooth and quiet. No restrictions on the basket moving up and down. Found the rotor bolt was loose. Added a little lock tite and tightened the rotor bolt down. Ran through diagnostic test and all checks ok. Customer to monitor to ensure that was the only issue.
ICEMAKER WHIRLPOOL GI15NDXZS2 Installed valve and lines all test ok no leaks give 24 to 36 hrs for ice to fill
RANGE WHIRLPOOL WFE550S0HZ1 Installed panel and tested
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new sump test ok
WASHER MAYTAG MVWB725BW0 Found drive shaft nut loose tightened down ran all tests. Motor ohms out good and rps sensor checks ok in diag shows basket is spinning. No fault codes ran multiple speed spin tests and an auto test