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for Chanhassen, MN
honest and direct
Marge - Chanhassen, MN
very open and straight forward about the issue. Only problem was having to wait a week to get the service guy here.
Gina - Chanhassen, MN
great service and price
Marleen - Chanhassen, MN
appreciate the service especially as it was at the difficult time of Stay at Home because of the Covid 19 virus.
Partha - Chanhassen, MN
Steven - Chanhassen, MN
Rajeev - Chanhassen, MN
Person was knowledgeable and did a good job
Easy to schedule
Jacie - Chanhassen, MN
TCA made it easy to schedule appointments for diagnosis & repair. They gave us a 3 hour window & then narrowed it down when the time got closer. Both times they gave us reminder calls & made it easy to confirm the appointment.
Great service & knowledgeable advice!
Shelley - Chanhassen, MN
We weren't sure if it would be better to repair the 2 problems with our refrigerator or just replace. Joshua gave us the information that we needed to make a decision that's right for us.
Dana - Chanhassen, MN
Steven/vern - Chanhassen, MN
"Schwarz - Chanhassen, MN
On time fast repair
Debra - Chanhassen, MN
Catherine - Chanhassen, MN
I had great service and a wonderful technician
Great Service Thanks!!
Mckenzie - Chanhassen, MN
He was very prompt and on time and explained everything to me and was very nice gentleman that fixed my dryer and gor my dryer up and running same day..Thank You again!!!
Homeowner - Chanhassen, MN
John - Chanhassen, MN
Very Knowledgable Technician
Ronald - Chanhassen, MN
Rob - Chanhassen, MN
Steven - Chanhassen, MN
Very helpful - quick, arrived on time, explained the problem and resolved it.
Cathy - Chanhassen, MN
Nate was terrific and fixed our compactor in 2 visits
James - Chanhassen, MN
Kaelin - Chanhassen, MN
I really appreciate that we can track where the technician is at - this greatly helps plan my busy day!
Excellent service and fixed it on the 1 attempt
Kurt - Chanhassen, MN
The extra mile
Rick/sara - Chanhassen, MN
Not only did Tim go above and beyond to ensure our repair was covered, the tech at our house took the time to explain everything he did and what could have caused it to fail in the first place.
Ann - Chanhassen, MN
I had a good experience. My technician was helpful and very pleasant to work with.
DISHWASHER WHIRLPOOL WDT750SAHW0 Plastic stuck in the drain pump. Cleaned it out and all is good.
DISHWASHER WHIRLPOOL KDTE404DSS0 "Multiple codes fill valve reading 1 ohm should be 890 to 1090 ohms owi reading open for thermistor also vent fan corroding. Quoted 106.65 labor, parts tax diag shipping = 384.27 Customer paying for all but labor today 106.65 due on return WPW10469574 68.26 vent W11175771 61.51 valveWPW10705575 25.56 owi; ordrng 1 SHIP (SHIP) and 1 W11175771 (valve-inlt) and 1 WPW10469574 (vent asm) and 1 WPW10705575 (sensor)"
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed parts ordered door now closes and sealing
WASHER WHIRLPOOL WFW5620HW0 Control board needed to be reset on the unit. Controls were locked out for some reason. Put it into diagnostic mode and had zero error codes. Ran diagnostic cycle and unit is running as it should.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Ff evap iced up again needs clip and ties to hold evap back switched defrost to 8 hr allow 1 hr on return for defrost. Quoted 125.90 labor 12.00 shipping, 109.00 diag parts tax = 284.12 harness covered under 1 yr need clips refer to service pointer w11092686e on install of clips and zip ties; ordrng 2 2185788 (clamp)s and 1 SHIP (SHIP) and 1 W11033168 (harns-wire) and 2 WPW10339879 (tie-wire)s"
DISHWASHER KITCHEN AID KUDE60FXSS4 Drain errors could not duplicate issue installed new drain pump to see if takes care of issue since pump was a little loud and impeller worn down all test ok; used 1 WPW10348269 (DRAIN PUMP) from stock
REFRIGERATOR MAYTAG MFI2269VEW7 "Icemaker bad, right door gasket tore top and bottom needs p trap drain kit quoted 106.65 labor, 12.00 shipping parts tax = 443.73 customer paying in full; ordrng 1 SHIP (SHIP) and 1 W10619951 (drain tube) and 1 W10882923 (icemaker) and 1 W11396037 (GASKET)"
REFRIGERATOR MAYTAG MFI2269VEW7 Installed al parts icemaker filled give 24 hrs for ice
DRYER WHIRLPOOL WGD92HEFC0 "Had bad idler pulley and support rollers were getting sticky. Replaced all and tested. All working great. Office to collect from warranty company.; used 1 W10837240 (BRACKET & PULLEY), and 4 WPW10314173 (DRUM ROLLER) from stock"
WASHER WHIRLPOOL WFW75HEFW0 Too much soap being used. Instructed on soap use and clean cycle.
MICROWAVE WHIRLPOOL WML75011HZ4 Plug was not pushed into the outlet completely. As soon as I touched the plug it powered right up. Cook books are behind the plug might have pulled it out a bit to where it was barely making contact. Tested a few times and heats up great.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Freezer module and 1 ff module that was located in ice box were bad installed new all lights operational ; used 1 W10908166 (MODULE), and 1 W11205083 (MODULE) from stock"
REFRIGERATOR WHIRLPOOL WRS571CIDW00 Defrosted and installed new ui control unit cooling give 24 hrs for temps additional for ice
DISHWASHER KITCHEN AID KUDS30FXSS9 Panel bad installed new panel all test ok
DISHWASHER KITCHENAID KDTE304GPS0 Installed new door panel on the unit and all checks out good on the new panel with no defects.
DISHWASHER IKEA IUD7070DS3 Installed control and tested. All working great now
REFRIGERATOR MAYTAG MFI2570FEZ06 Customer had a jar and and bag of peppers completely blocking vent from moving air through cabinet removed product advised to keep vent clear installed rail give over weekend to see how temps are
DISHWASHER KITCHEN-AID KUDE60HXSS4 "Left adjuster broken and tracks seizing. Installed new tracks and customer opted to replace both sides for the adjusters. All checks out good with no issues.; used 1 W11259785 (TRACK), 1 W11259786 (TRACK), and 2 WPW10546503 (ADJUSTER) from stock"
DISHWASHER WHIRLPOOL KDTE304GPS0 New door panel was dented at the top edge so will need to reorder.; ordrng 1 W11165143 (DOOR PANEL)
RANGE WHIRLPOOL WFE525S0HZ1 Installed new active hinge on the unit and all checks out good and door is opening and closing with no issues now.
OVEN KITCHENAID KSEG700EBS3 Took off the convection fan and could see spot at bottom of fan when the blades were rubbing. Adjusted the blades out a little to give some extra clearance. Tested with a convection bake and all checks out good and is running correctly with no abnormal noise. If noise returns need fan blade.
REFRIGERATOR KITCHEN-AID KSF26C4XYY03 Freezer door harness wires broken. Would need new door customer does not want to repair collecting diag on DW pvr
DISHWASHER KITCHEN-AID KUDC10FXSS5 Unit just beeps touchpad not responsive getting dc voltage need new touchpad WPW10481130 166.79. Customer declines repair going to buy new would also need rinse aid cap which is missing
REFRIGERATOR WHIRLPOOL KRFC300EBS01 Installed new door since didn’t see any defects. After getting the plastic off found a spot on the upper trim of the door where the back finish was gone. Will need to reorder door. Office to contact customer to reschedule.; ordrng 1 W10919633 (RH DOOR)
REFRIGERATOR KITCHENAID KRFF507HPS00 Installed main control and motor all test ok now cooling when left give 24 hrs for temps
DISHWASHER IKEA IUD7070DS3 Control board kicks out after a minute or 2 of run time. Needs a new control W10906424. Office to order the part and reschedule with customer when part is available.; ordrng 1 W10906424 (cntrl-elec)
WASHER WHIRLPOOL WFW9400SB00 Installed new door boot and tested. Zero leaks all looks good.
REFRIGERATOR MAYTAG MFX2876DRM00 Making ice today bucket full no error codes temps fine all is operational test ok in diag cusotmer going to call when fails and leave it in failed state will not reset breaker
REFRIGERATOR KITCHENAID KRFF507HPS00 "Evap fan motor not running No voltage p9-2 to p9-3 need new main control and advised should do evap fan motor as well just to be safe quoted 106.65 labor,12.00 shipping, parts tax diag = 642.32 customer going to call builder and possibly KA to see if they will cover repair W11224256 271.93 CNTRL W11224591 84.87 fanWP67006337 38.86 blade"
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Installed evap charged to factory cooling when left ; used 1 WPW10143759 (DYE DRYER) from stock