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for Chanhassen, MN
Great Service Thanks!!
Mckenzie - Chanhassen, MN
He was very prompt and on time and explained everything to me and was very nice gentleman that fixed my dryer and gor my dryer up and running same day..Thank You again!!!
Homeowner - Chanhassen, MN
John - Chanhassen, MN
Very Knowledgable Technician
Ronald - Chanhassen, MN
Rob - Chanhassen, MN
Steven - Chanhassen, MN
Very helpful - quick, arrived on time, explained the problem and resolved it.
Cathy - Chanhassen, MN
Nate was terrific and fixed our compactor in 2 visits
James - Chanhassen, MN
Kaelin - Chanhassen, MN
I really appreciate that we can track where the technician is at - this greatly helps plan my busy day!
Excellent service and fixed it on the 1 attempt
Kurt - Chanhassen, MN
The extra mile
Rick/sara - Chanhassen, MN
Not only did Tim go above and beyond to ensure our repair was covered, the tech at our house took the time to explain everything he did and what could have caused it to fail in the first place.
Ann - Chanhassen, MN
I had a good experience. My technician was helpful and very pleasant to work with.
Dan - Chanhassen, MN
Josh was honest, patient and thorough
My service man was great. He made sure my complaint was documented
Elizabeth - Chanhassen, MN
I just which they could of replaced my oven. The heat out of oven was at 167 degrees. Apparently it had to be at 172! The stove gets so hot my daughter has burned her hand. Shame on whirlpool for having such a defective product.
Melinda - Chanhassen, MN
KAREN - Chanhassen, MN
Al - Chanhassen, MN
Ryan was easy to talk to and explained in detail the problems with my Kitchen Aid fridge. The big thing he did was fix it. Thanks Ryan.
Quality service, fast, and friendly
Brittney - Chanhassen, MN
We had a great experience. Professional service and very informative. Determined the problem quickly and was fixed within 10 minutes.
DRYER MAYTAG MEDC215EW1 "Lint screen area was plugged. Thermal fuse blown. Heater broken and grounded out which would have caused unit to overheat and blow the thermal fuse. Cleaned out lint, installed new heater and thermal fuse. Unit is now running and heating. Did vent test after reconnecting everything and got poor all dryers so left card for dvw.; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
WASHER WHIRLPOOL MVWB725BW0 WP8543774 recirculation hose at vadnais 26.54 WPW10403803 recirculating pump at vadnais 136.51 ship 12.00 labor 100.00 collected 97.95 for call. Found pump and hose both leaking customer gong to discuss and get back to us. Total that would need to be collected is 287.96
MICROWAVE JENN-AIR JMC8130DDB Found faulty control parts are nla
DISHWASHER WHIRLPOOL WDF520PADW7 Unit was tipped forward too far rear feet not touching floor and saw neutral wire from supply wires was pinched in cover removed cover and got wire out of way for safety and advised customer will need o have installer come correct issues and get unit leveled out
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed ui and control unit fully operational when left
DISHWASHER KITCHEN AID KUDS35FXSS9 Installed all parts except adjuster kit that was sent the one sent was missing the adjuster tabs with kit installed kit from truck stock. Tested; used 1 W10712394 (NEW RACK ADJUSTERS S23010) from stock
DRYER WHIRLPOOL WGD5000DW3 Getting a buzzing noise from the push to start relay. Switching the buzzer on and off has almost no resistance. Will need new push to start relay.; ordrng 1 WPW10117655 (relay-pts)
RANGE MAYTAG MER8800FZ1 Found outlet and cord burnt see pics customer to get electrician oven terminal block has no damage only at outlet
WASHER MAYTAG MVWB765FW1 Water screen plugged with brine from failed softener could not get screen out to clean installed new valve all tested out ok advised customer to have softener checked even though said was replaced 2 years ago
REFRIGERATOR KITCHENAID KBFN406ESS01 Installed top grill
WASHER WHIRLPOOL MVWB835DW1 Installed gearcase and nut tested
REFRIGERATOR KITCHEN-AID KRFC302ESS00 Adjusted unit and doors as best I could with cabinet and floor being uneven and sloping
DRYER WHIRLPOOL GEW9250PL0 "WP3387747 heater 84.14 WP8577274 thermistor 31.18 WP3392519 fuse 14.95. All parts at vadnais 12.00 ship 85.90 labor 97.95 call total 323.73 customer paid in full scheduled for Monday recommended vent wizard ; ordrng 1 WP3387747 (element) and 1 WP3392519 (fuse-thrml) and 1 WP8577274 (thermistor), used 1 Ship (Shipping/Handling) from stock"
ICEMAKER JENN-AIR JIM158XYRS1 Water valve reading open with meter if bend terminals will get reading and water level sensor showing bin full when it s empty need to order valve and pump which has water sensor built in; ordrng 1 W10897719 (valve) and 1 W10908287 (pump)
DRYER WHIRLPOOL GEW9250PL0 Installed fuse thermistor and heater and tested
DISHWASHER KITCHEN AID KDTM804ESS1 "Leaking at over flow float removed and cleaned debris from under float, lower spray arm does not operate correctly one free spins the other locked will not spin also insulation under toe kick discolored and saturated.; ordrng 1 W10860176 (arm-spray) and 1 W11223838 (INSULATION ) and 1 WPW10195036 (float assembly)"
REFRIGERATOR KITCHENAID KBFN406ESS01 Grill sent was damaged no damage to box but welds on corners are popped and split need reorder w10645402 ship part to tech. Part is at whirlpool. Need to call and schedule with customer/builder because home owner is out of town and builder does not know their schedule ; ordrng 1 W10645402 (grill-uppr)
ICEMAKER JENN-AIR JIM158XYRS1 Installed new pump and valve all test ok give 24 to 36 hrs for ice
DISHWASHER KITCHEN AID KDTM804ESS1 "Has not leaked since previous, installed insulation and float."
WASHER WHIRLPOOL MVWB835DW1 "Found broken spaner nut and gearcase leaking oil. Per tk gearcase covered. Need to order parts at vadnis nut. 18.54 labor 130.00 call 97.05 ship 12.00 total 260.74 customer paid in full. Scheduled Thursday ; ordrng 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner), used 1 Ship (Shipping/Handling) from stock"
REFRIGERATOR KITCHENAID KRFF507HPS00 Left ff lower door hinge bolt was snapped off flush in cabinet attempted to drill and bit snapped inside bolt unable to get bolt out called Techline SR#7724357506 will contact customer in 3-5 business days left door off for safety reasons
DOUBLE OVEN JENN-AIR JJW2827DS00 Installed control and programmed
RANGE MAYTAG MGR6875ADS Found faulty ignitor installed new part 84.97 call 97.95 labor 85.90 total 275.09 customer paid in full.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed fan harness and tested
REFRIGERATOR WHIRLPOOL WRF757SDEM01 W11033168 fan harness found thermistor cracked order part at vadnais customer scheduled for Thursday ; ordrng 1 W11033168 (harns-wire)
DISHWASHER KITCHENAID KDTE204DSS0 "Installed new tub, sump harness and sensor all test ok no leaks"
OVEN JENN-AIR JJW3830DS02 "Display turning red, green blue checkers then gets static display across red will need new panel W11232121; ordrng 1 W11232121 (CONTROL PANEL)"
MICROWAVE KITCHEN AID KHHC2090SSS2 Fuse bad installed new test ok.; used 1 W10138793 (THERMAL FUSE) from stock
DISHWASHER KITCHENAID KUDC10IXWH9 Customer repaired dishwasher himself he took board apart and cleaned connectors cut wire harness and crimped new connectors on to wires and reconnected everything to board then jb welded wires in place. He says he ran dishwasher multiple times attached photos W11035586 control W10871222 harness these parts will be needed if repair moves forward
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Installed new closing cam, stopper, and door for the right ff door. All checks ok and the door is pulling in correctly with no further noises. Left emblem with customer and they are going to decide if they want to put it on or not."