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for Buffalo, MN
Great quick service
Randall - Buffalo, MN
Joan - Buffalo, MN
HE WAS HELPFUL AND COURTEOUS.
fast and perfect
Nancy - Buffalo, MN
less then 24 hours after i called my dishwasher was up and running again
Julie - Buffalo, MN
Lukas was very helpful in working our my appliance problems and answering my questions and concerns.
Marisa - Buffalo, MN
Technician arrived on time & was courteous and prompt
Robyn - Buffalo, MN
John - Buffalo, MN
Great Job. Only took Duane a few minutes and it works great.
Mary - Buffalo, MN
Waste of time
Mark - Buffalo, MN
Waste of time, tech never touched the dishwasher to see if there was anything wrong with it , another appliance company found the diverter motor is bad and other things.
Response from Twin Cities Appliance:
When we arrived, the dishwasher was out of its spot and not hooked up- You advised that the plumber had hooked it up so not sure where the disconnect came in
Lori - Buffalo, MN
He was wonderful! Very professional and did a get job. Thanks
Lukas is An Amazing Technician
Stephen - Buffalo, MN
Lukas arrived on time and ready to work. He replaced the exterior of our Whirlpool microwave efficiently, energetically, and perfectly! He was appropriately conversational and very professional. Lukas is an exemplary representative for your company!
Josh - Buffalo, MN
Great experience with Lucas Fletcher and Twin City Appliance! I would highly recommend!!!
Chad - Buffalo, MN
Prompt Courteous Thorough
Beth - Buffalo, MN
Dave explained what/why/how. He was very clear and helpful. He documented my issue for the future if need to readdress it arises.
Barbara - Buffalo, MN
Dennis - Buffalo, MN
fast and careful!!
Nila - Buffalo, MN
Wanda - Buffalo, MN
Chris - Buffalo, MN
John/lynne - Buffalo, MN
Maybe third time will be a charm?
Michelle - Buffalo, MN
Problem is still there after two trips to fix it
John - Buffalo, MN
Fran - Buffalo, MN
WASHER MAYTAG MHW5630HW0 Installed parts ran diagnostics through ok. No leaks all functions ok
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Customer stated not making ice and the drawer user interface is blank. I found the harness and ui corroded. The ice maker switch was also in the off position but the customer didnt notice. No ice maker error codes, the ice maker ran a harvest and also filled. Customer will monitor ice production. Will need new door for harness issues. Customer is going to see if KitchenAid will cover parts. Quoted 85.90 labor for door installation."
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Customer says door alarm randomly goes off, Both Switches in fridge compartment are not responding correctly, flickering and they get stuck. Need to replace switches; ordrng 2 W11289496 (switch)s"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replace sump, run test cycle, ok"
WASHER MAYTAG MVWC565FW2 "No error codes, not spinning out all the time, order new ccu; ordrng 1 W11399433 (CCU)"
DISHWASHER WHIRLPOOL WDT970SAHB0 Replace adjusters
WASHER MAYTAG MVWB835DW5 "Replace valve, calibrate, run test cycle, ok"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "4-3,7-1 sump bad; ordrng 1 W11085683 (SUMP)"
WASHER WHIRLPOOL WFW5620HW0 "Installed new control, control panel and wire harness."
COOKTOP JENNAIR n/a Installed new top on the unit. All checks out good on new top with no issues. And all burners working.; used 1 Ship (Shipping/Handling) from stock
DISHWASHER WHIRLPOOL WDT730PAHZ0 "7-1, replace sump, run test cycle, ok; used 1 W11085683 (SUMP) from stock"
WASHER MAYTAG MVWB865GW0 Ran full diagnostic cycle and in speaking the the customer instructed on loading and sorting of the clothing. Also instructed on detergent use and the clean cycle on the washing machine. Not on a solid concrete floor either. Floor is flexing while the unit runs in the spin cycle. Only error code in the unit was off balanced loads.
WASHER WHIRLPOOL WFW5620HW0 Parts ordered weren’t correct. I now have correct part numbers. Tk to reach out to customer about return date.; ordrng 1 W11316252 (harns-wire) and 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)
REFRIGERATOR WHIRLPOOL JB36NXFXLE01 Installed the new drawer but the whole thing was slightly off. I also found the locking tab on the right hand rail bent down. Operation tested good after shimming the left hand rail and adjusting the tab on the right rail.
WASHER MAYTAG MVWX655DW0 The splines on the hub were stripped out. Operation tested good after installing a new hub kit.; used 1 W10528947 (HUB AND RETAINER) from stock
DISHWASHER MAYTAG MDB8989SHZ0 The button on the dispenser lid was gone. Operation tested good after installing a new lid. I instructed her on proper use of the control panel. ; used 1 W10888684 (COVER) from stock
WASHER WHIRLPOOL WFW72HEDW0 Cleaned out the drain pump. Operation tested good.
DRYER WHIRLPOOL WED8620HW1 The clip that holds the control panel in place on the right side is broken. She also stated the power cord wires are just hanging. The installer never put the power cord clamp on the cord to hold it in place. This isn’t a functional issue and the dryer works properly. She would need to contact her installer if she wants this fixed. Needs new control panel. ; ordrng 1 W11367339 (CONTROL PANEL )
DISHWASHER WHIRLPOOL WDT710PAHB1 "4-3 replace sump, run test cycle, ok; used 1 W11085683 (SUMP) from stock"
COOKTOP WHIRLPOOL KGCU467VSS "Installed new valve from manifold, no gas leaks found using leak detector , all functions ok all burners ok"
RANGE WHIRLPOOL WFE505W0HZ1 "Harness sent out was wrong harness, spliced in damaged wiring from new harness with high heat and voltage wire nuts, reassembled unit, installed new power cord, unit heated up ok all functions ok"
RANGE WHIRLPOOL WOS51EC0HS01 The touch up paint never dried dark and she is still having issues with the panel. Per tech line since the chip in the enamel is larger than a quarter the u it will be exchanged. Customer should hear from whirlpool in 3 to 5 business days.
WASHER MAYTAG MVWC565FW2 Customer stated clothes all soapy at the end of some of the cycles. One error code for off balance load. I instructed her on loading and cycle use. Everything working properly in diagnostics.
DISHWASHER MAYTAG MDB8989SHZ0 Replace cover; used 1 W10888684 (COVER) from stock
REFRIGERATOR WHIRLPOOL JB36NXFXLE01 "Deli drawer pan broken, need to be replaced ; ordrng 1 W10529502 (pan-crispr)"
DRYER WHIRLPOOL WGD7000DW2 "Found broken belt, installed new belt, unit tested ok; used 1 341241 (BELT) from stock"
OVEN KITCHENAID KFED500ESS03 "Enamel on bottom of top oven is chipping near from edge, took pics, this is not repairable part, no evidence of foil on bottom of oven, customer to follow up with whirlpool and or place of purchase for resolution"
COOKTOP WHIRLPOOL KGCU467VSS "Valve sent out incorrect again, ordering full valve assy can take off that; ordrng 1 WPW10402611 (manifold)"
WASHER MAYTAG MVWB835DW4 "F3e1 error, ran calibration and diagnostics through ok, pump stopped, all functions pass, inst customer on clean washer cycle if issue persists send out W11170706"
ADMIRAL ADMIRAL 0 Picked up heat gun.