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for Bloomington, MN
Angie - Bloomington, MN
Dennis is knowledgeable .He was able to find what is wrong with the fridge. He explained things to me.
Marcia - Bloomington, MN
Great service! Super nice man!
MMCNAL - Bloomington, MN
KitchenAid French door Built In
Matt - Bloomington, MN
I have a 20-year-old KitchenAid french door built-in fridge that stopped cooling overnight Tuesday. I called Twin Cities Appliance Wednesday morning and they were able to get a repairman over that afternoon. It happened to be the same repair man that fixed it for me in 2014. Super nice and knowledgable. We did not end up repairing it due to the cost ($400 compressor) and the age (20 years). I will definately use Twin Cities Appliance in the future!! Nice Job!
Jim - Bloomington, MN
Jim did A great job with our dishwasher…
Marcia - Bloomington, MN
Marcia/thom - Bloomington, MN
Great service from Jim
Sherry - Bloomington, MN
Very positive. Would give Jim 5 out of 5 stars.
Great Service Very helpfull
Steve - Bloomington, MN
Fixed my mothers refrigerator and did it without charger her, used her existing warranty to cover all the charges. Nice service tech's too.
Mike - Bloomington, MN
Nate did great work, was quick and transparent about next steps. Scheduling was super quick and simple.
Ronald - Bloomington, MN
Ice dispenser issue
Prakash - Bloomington, MN
Dryerguy - Bloomington, MN
Nate was fantastic. He immediately figured out what the problem was with my dryer and did a great job fixing it. Highly recommend him!
Great customer service
Juliet - Bloomington, MN
Great company and great technician!
Xu - Bloomington, MN
Nate is awesome!
Michael - Bloomington, MN
James - Bloomington, MN
REFRIGERATOR KITCHEN AID KRSC503ESS01 "Fresh food evaporator frozen over, removed ice build, found some corrosion on evap sensor. Replaced sensor. Reassembled and tested operations. All check ok at this time. Advised to monitor. Temps should return to normal within 24 hours. ; used 1 WPW10383615 (THERMISTOR) from stock"
DISHWASHER JENN-AIR JDB8500AWX1 Dishwasher drain pump was loud and whining when running. Took off and found apple stem and plastic toothpick. Removed and then drain sounding normal again. All checks ok with no issues or leaks.
DRYER WHIRLPOOL WED4850HW0 Installed motor ordered. Ran a test cycle. All tested ok
MICRO/OVEN KITCHEN AID KEMS379BSS01 "Installed parts ordered, tested operations, all check ok at this time."
WASHER MAYTAG MHW7100DW0 Found error codes 3-1 and 8-3. All water level related. Checked pressure dome for soap build up. None found. Pressure switch hose is in good condition. Ran an auto test. Found control not always operating correctly. Ran 3 auto tests. Sometimes would stall. Have slow water entering and drain pump is loud. Gave estimate to replace the control and fill valve. $630.00. Customer declined estimate for repair and will purchase new
MICROWAVE WHIRLPOOL WMHA9019HZ1 Customer is having issues with the touch screen pixelating. Will go completely blank or have lines through the screen. If they were unplug in and then plug it back in. Will need new door to fix the issue. Office to contact the customer when we can get the part out customer.; ordrng 1 W11186019 (MICRO DOOR)
MICRO/OVEN KITCHEN AID KEMS379BSS01 "Steamer pan damaged, ordering part to customer. Black residue on door glass due to oil spatter. Rear oven thermostat out again, blower not running, likely overhead and blew thermostat out, ordering thermostat and blower to replace. Office to call and get approval for repair. Office to call and reschedule once parts are ordered. Customer also stated that unit did not come with a baking tray for microwave. ; ordrng 1 W10587374 (tray-cook) and 1 W10660052 (STEAMER ) and 1 WP4449751 (thrmst-fix) and 1 WPW10641253 (blower)"
DRYER WHIRLPOOL WED4850HW0 "Found belt damage and motor pulley broken off. Ordered a new motor. Installed the belt. Send part to tech; ordrng 1 279827 (motor!dryer) and 1 PARTTOTECH, used 1 341241 (BELT) from stock"
RANGE WHIRLPOOL WFE505W0HZ1 Installed terminal block and repaired harness. Ran bake 350. All tested ok
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Installed new evap and filter dryer, recharged to factory specs. Advised to monitor for 24 hours, temps should stabilize within 24-48 hours. ; used 1 W11313679 (COUPLER), 1 W11401413 (COUPLER), and 1 WPW10143759 (DYE DRYER) from stock"
COOKTOP JENN-AIR JEF3115GS0 Found 240 to unit. Element ohms ok at 33. Thermal fuse tested good. Ordered a new infinite switch. Customer paid in full. Office to schedule install with customer ; ordrng 1 W11095650 (switch-inf)
REFRIGERATOR AMANA ABB1927DEB Ms Pic.Ice has melted in the freezer. Temperature were 60:degrees in the freezer and 62 in the fresh food section. Pulled unit and found the compressor and condenser fan running. The external temperature of the compressor was between 143-145 degrees. It should be between 98-115 degrees. Has a sealed system issue and they can replace the unit for the same cost or less.Collected $97.95 on card approval number 3163202596.
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Unit not cooling properly. Temps in freezer not cold enough. Likely has leak in evaporator, ordering evaporator and filter dryer to replace. Part shows back Order with no eta. Will need to Xpart from factory if available. Office to Orr part and call to reschedule. ; ordrng 1 W11407409 (EVAPORATOR ) and 1 WPW10143759 (dryer)"
DISHWASHER WHIRLPOOL n/a "4-3 error code, unit would fill with no issues but sump wouldn’t engage. Installed new sump assembly on the unit and tested. All checks out good and is working correctly with no issues or leaks.; used 1 W11025157 (SUMP ASSEMBLY) from stock"
MICRO/OVEN KITCHEN AID KEMS379BSS01 "Found unit not heating. Ordered a bake element, thermostat and thermal fuse; ordrng 1 WP4449751 (thrmst-fix) and 1 WPW10545255 (fuse-thrml) and 1 WPW10546517 (elmnt-bake)"
HOOD WHIRLPOOL GXW6530DXS2 Tested all buttons. All tested ok. None of the buttons pop off
DRYER AMANA NGD4655EW2 "No heat, found the ignitor had failed. Installed new ignitor on the unit and all checks out good and unit is heating with no issues.; used 1 279311 (IGNITOR) from stock"
MICRO/OVEN KITCHEN AID KEMS379BSS01 Installed thermostat ordered. And cleaned the glass in between in the oven door. Ran bake 350. All tested ok
DISHWASHER MAYTAG MDB4949SDH3 "WPW10591570 $223.58, shipping $12.00, labor $106.65. Customer going to call whirlpool and see if concession and if not may also discuss with the new owners to see if they would rather put towards new one or have repaired."
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Unit getting replaced tomorrow, customer thought menards was canceling call."
DISHWASHER KITCHEN AID KDTE334GPS0 Found an error code for cold water entering. Ran an auto test. Advanced test cycle to the heater cycle. The element is heating. Advised customer that the heater only pulses during drying cycle and dishes may need spot towel drying. Rinse aid does all the drying. Raised setting from 1 to 3 on the rinse aid dispenser. All tested ok
WASHER WHIRLPOOL CHW9160GW0 "Stuck with F21 code up. Showed Paul how to take off user interface and remove jumper to get into the diagnostics to test and clear code. All checks out good. Pump drain with no issues, just a little loud. Office to bill."
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Unable to duplicate noise ran everything in diagnostics comp fans damper all sound level is normal at this time
WASHER MAYTAG MVWB835DW4 Installed gearcase and pump ordered. Calibrated and ran an auto test. All tested ok. No leaks
WASHER WHIRLPOOL WETLV27FW0 On the spin the motor was humming but nothing turning. Took apart and motor spinning freely but pump restricted. Removed pump and found a sock was in the pump. Removed and reassembled and all checks out ok and is working with no further issues. Office to bill.
WASHER AMANA NTW45616FW3 "Found an error code for pressure system fault. Ran an auto test. All tested ok. checked pressure switch hose at the control. No pinches, kinks and is clear. Customer was using a low water setting, with a detergent pod with a large amount of clothing. Possible too much detergent for cycle selected. Advised customer on water levels, cycle selection, detergent use, load size"
WASHER MAYTAG MVWB835DW4 Found drain pump and gearcase noise. Ordered a new gearcase and drain pump.; ordrng 1 W10811956 (GEARCASE ) and 1 W10876600 (DRAIN PUMP )
WASHER WHIRLPOOL WTW4955HW0 Ran a test cycle. All tested ok. Customer is using too much detergent for cycle selected. Advised using bulky deep water cycle and 1/4 of the amount of detergent they are using
RANGE MAYTAG MGS8800FZ0 Found left knob sleeve pushed 2 far down the knob shaft. Ordered a new knob. Customer will install; ordrng 1 W11049637 (KNOB)
WASHER AMANA NTW4516FW3 Unit was sticking an extended drain and resumed draining when plugged in. Reset by holding down the start button until the drain stopped running. Then ran the unit through a recalibration and automatic test. All checks out ok and is working correctly with no issues.